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Ecwid by Lightspeed is a versatile e-commerce solution that caters to the needs of small businesses and individuals looking for a …
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What is Ecwid by Lightspeed?
Ecwid allows customers the ability to create an online store to any webpage or social media profile. Boasting hundreds of thousands of merchants in 175 countries as users, Ecwid aims to provide everything needed to reach customers wherever they are:…
Recent Reviews
Popular Features
- Product catalog & listings (12)9.797%
- Product variations (12)9.191%
- Product management (12)8.787%
- Visual customization (12)8.181%
Pricing
Free
$0
Cloud
Venture
$15
Cloud
Business
$35
Cloud
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.ecwid.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
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- Competitors
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- Downloadables
- FAQs
What is Ecwid by Lightspeed?
Ecwid allows customers the ability to create an online store to any webpage or social media profile. Boasting hundreds of thousands of merchants in 175 countries as users, Ecwid aims to provide everything needed to reach customers wherever they are: in-person, through a website, Instagram, Facebook, Amazon, or Google Shopping. In addition, Ecwid’s point-of-sale integrations, email marketing integrations, and dedicated mobile app allow sellers to manage marketing merchandising, and sales - any time, anywhere.
Ecwid by Lightspeed Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: The ability to sell on multiple platforms at the same time
- Supported: Language Detection – Ecwid’s storefront is translated into 45 different languages
- Supported: Dedicated native mobile app for every Ecwid customer
- Supported: Ecwid for iOS and Android to manage the store from your mobile device
- Supported: POS integration with Square and Vend
Ecwid by Lightspeed Screenshots
Ecwid by Lightspeed Video
This video will show the control panel for day to day management of a store and how to start setting up a new store.
Ecwid by Lightspeed Integrations
Ecwid by Lightspeed Competitors
Ecwid by Lightspeed Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | All countries |
| Supported Languages | Albanian, Arabic, Armenian, Basque, Belarusian, Bulgarian, Catalan, Chinese Simplified, Chinese Traditional, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Georgian, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Mongolian, Norwegian, Polish, Brazilian Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Ukrainian, Vietnamese, Welsh, German, Thai, Turkish |
Ecwid by Lightspeed Downloadables
Frequently Asked Questions
Reviewers rate Product catalog & listings highest, with a score of 9.7.
The most common users of Ecwid by Lightspeed are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(19)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Ecwid by Lightspeed is a versatile e-commerce solution that caters to the needs of small businesses and individuals looking for a straightforward way to run their online shops. With Ecwid, users can easily manage their entire e-commerce operation, from processing orders and calculating shipping costs to utilizing a payment processing platform. This simplicity makes it particularly appealing to those who are not tech-savvy and prefer an intuitive solution.
During times of physical store closures, like the COVID-19 pandemic, Ecwid has proven invaluable for businesses trying to maintain sales by swiftly shifting their operations online. Trade associations have also utilized Ecwid to offer their members a means to make store purchases remotely when physical offices are closed due to restrictions. Additionally, businesses have found value in using Ecwid as a testing and analysis tool to understand customer interests and behaviors better. Its low cost and user-friendly interface have made it an ideal point-of-sale and website solution for foodservice businesses, allowing different personnel in different departments to leverage its features effectively.
Furthermore, Ecwid serves as a dependable platform for managing and displaying products on websites, seamlessly integrating with popular website builders like Wix. Its flexibility has also been appreciated by businesses that rent equipment, enabling them to utilize the platform for initiating rentals with customers. By offering integrations with other software, such as order management and product review platforms, Ecwid enhances its overall functionality and provides added value to its users.
While many users appreciate the flexibility and economical price of Ecwid, some express a desire for the system to allow recurring billing. Nevertheless, those seeking an all-inclusive e-commerce solution have found Ecwid to be beneficial in creating storefronts for selling unique handmade items. From item upload and management to sales tracking, payment processing, shipping integration, and email notifications - Ecwid covers all essential aspects of running an online shop seamlessly. Moreover, it serves as a connection point for print-on-demand services, enabling businesses to effortlessly incorporate this service directly into their websites.
Clear and Easy to Use: Many users have found Ecwid to be clear and easy to use, with very little confusion. They appreciate the straightforward interface and intuitive design that allows them to easily navigate through the platform without needing assistance from customer support.
Consistency and Stability: Several reviewers have praised Ecwid for its consistency and stability. They mention that there have been no major updates or changes to the format of Ecwid during their usage, which has allowed them to easily locate what they need and accomplish their tasks efficiently.
Customization Options: Users appreciate the availability of customization options in Ecwid. They mention that they are able to evolve and grow their store as their website designs change over time. This flexibility allows them to maintain a consistent look and feel across their online presence while adapting to their evolving business needs.
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Limited customization options for store design: Several users have expressed frustration with the limited availability of store design templates in Ecwid, leading them to switch to other platforms that offer more customization options. They have suggested adding more elements to the design aspect of Ecwid to make it more unique and easier to find certain options.
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Difficulty setting up integrations with other services: Some users have found it challenging to set up integrations with other services in Ecwid. This has caused inconvenience and delays in connecting their preferred tools and apps with the platform.
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Confusing interface for basic users: Users have mentioned that Ecwid's interface can be overwhelming due to its numerous features and functions, making it confusing for basic users. They have suggested having a more basic configuration option alongside an advanced version, allowing users to choose the level of complexity based on their needs and technical expertise.
Users commonly recommend the following:
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Try the free version of Ecwid before upgrading and explore all available features. According to users, this allows beginners in online trading and small companies to get a feel for the platform and its capabilities.
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Upgrade to a paid plan to fully utilize Ecwid's features. Users find Ecwid reliable, stable, and consider it the best eCommerce plugin. It is also praised as a fast and easy way to set up a merch store.
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Take advantage of Ecwid's excellent support and service. Users believe Ecwid offers the best value for its price and highly recommend trying the free trial to easily understand and implement it on their websites.
Additionally, users suggest organizing data before importing it into Ecwid and appreciate that the platform is continually improving to efficiently meet their business needs.
Attribute Ratings
Reviews
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May 22, 2021
Amazing value option that must be explored
Ecwid is being used by our company. It allows us to have a low-cost simple to use point-of-sale and website for our foodservice business. It is utilized by numerous personnel in different departments from cashiers to web administrators. The website portion of the site has been the most useful part since it has allowed us to achieve our exact goals with minimal experience required.
- Website design
- Extremely user-friendly
- Point-of-sale at higher tier
- A bit more customization options.
- Adding Amazon and EBay to Venture tier would be nice.
- Adding MailChimp to Venture tier would be welcome.
86.25%
8.6
100%
10.0
100%
10.0
66.66666666666667%
6.7
87.5%
8.8
- Low cost has been a huge help.
- Ease of use has allowed any of our users to make changes quickly and easily.
- Site builder allowed us to be up and running in minimal time.
Ecwid stacks up extremely well compared to the other products I’ve listed. Sure, there any some instances in which the other products may be better suited due to their very high level of customization. However, for the average business, Ecwid will not only meet their expectations but far exceed them. It is an option that definitely needs to be explored before going with one of the other high-priced options.
3
The business functions are various. They start with allowing us to sell our products via the website and extend our to the point-of-sale integration offered so that we can charge customers seamlessly while selling in person. The ease of use allows all of our users to utilize the solution with minimal questions.
1
We have one person on hand that can support the users with any questions they may have due to their experience with other e-commerce and point-of-sale solutions. However, due to the ease of use, support rarely needs to be given to any user. The interface is so easy to use that most users have become experts in utilizing Ecwid.
- Online sales
- In-person sales
- Product management
- Option for local delivery.
- Great features like Apple Pay.
- Integration with existing products if needed.
- Gift cards
- Online chat via Facebook
- Shipping options
No
- Price
- Product Features
- Product Usability
Pricing was the highest factor. Since this was a new business, we did not want to incur the high prices of other solutions which could cut into our profit margins. We also factored in the ease of use since having to hire someone to use a complex system would also have factored into pricing.
I would not change our evaluation and selection process. We were very thorough and also utilized free trials to make sure we knew what we were committing to. This allows us to make sure we selected a product that should meet both our immediate needs and those to come down the road.
February 04, 2021
A Happy Homestead with the Help of Ecwid!
Score 10 out of 10
Vetted Review
Verified User
Our little business is so small that we don't really have multiple departments, but we originally began using Ecwid because I needed a way to run e-commerce easily. I'm not incredibly tech savvy and I wanted to service that was going to be straightforward. We only have several products, so I didn't need anything elaborate. I got the sense that we could grow with Ecwid...that I could grow with the process as an e-commerce user.
- Clarity - there has been very little confusion and need to reach out to Customer Support for help
- Consistency - no big, crazy updates or changes have been made to the format of Ecwid during my time using it, so I know when I log in to preform my business tasks I can always locate what I need and accomplish what is at hand easily
- Simplicity - everything is so clear and straightforward. It's like e-commerce for dummies.
- This may be due to my own lack of savvy, but I still have yet to figure out how to deal with managing stock levels a single product listing with multiple varieties (scents, sizes, colors)
- I'd like to be able to connect my Venmo business account for a payment option
- I'd like to be able to integrate my account with shipping service PirateShip
65%
6.5
80%
8.0
80%
8.0
N/A
N/A
72.5%
7.3
- We wouldn't be functioning as an online seller at all if it weren't for Ecwid
- Being able to offer local pick up has provided increased sales
- We don't have to focus solely on wholesale accounts (which drastically cut our profits)
We began our journey using Squarespace and Square exclusively, then ran into complications. A fellow small business owner recommended Ecwid (she had experienced similar issues with Squarespace) and we quickly made the swap/integration and have never regretted it. We've considered transitioning our website from Squarespace to Shopify, but need Ecwid to continue to be operational regardless.