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eFax Corporate has proven to be a cost-effective solution for businesses needing to securely send and receive confidential information …
Overview
What is eFax Corporate?
eFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the…
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What is eFax Corporate?
eFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the need to use a fax machine or print incoming faxes.
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Nextiva vFAX?
Nextiva's vFAX enables users to send and receive secure, electronic faxes from anywhere on any device, to free users from fax machines.
What is HelloFax?
HelloFax from Dropbox company HelloSign is an online fax software solution. Incoming faxes go directly to the recipient's inbox and outgoing faxes are sent online, all from a computer.
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What is eFax Corporate?
eFax Corporate Video
Consensus Cloud Solutions eFax Corporate, Clarity and jSign
eFax Corporate Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
eFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the need to use a fax machine or print incoming faxes.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of eFax Corporate are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
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eFax Corporate has proven to be a cost-effective solution for businesses needing to securely send and receive confidential information remotely. Users have found it particularly useful in the healthcare industry, where there is a high volume of medical records that need to be transmitted securely. By using eFax, these organizations are able to save money, reduce paper usage, and save time.
One of the key advantages of eFax Corporate is its ability to turn phones, scanners, and computers into virtual fax machines, eliminating the need for physical fax machines. Many organizations have chosen eFax as a cost-saving measure, replacing traditional landline fax machines. Moreover, the software provides HIPAA-compliant security, which ensures the privacy of sensitive documents when transmitting confidential information to partners and vendors.
This software has gained popularity in various industries due to its convenience and accessibility. Users appreciate the convenience of sending digital documents via fax and receiving facsimile documents directly to their email. It eliminates the need for dedicated fax hardware, making fax technology more convenient and accessible for businesses. Additionally, some companies still require the use of fax for business transactions or document transfers, and eFax serves as a reliable solution in these cases.
eFax Corporate not only addresses the need for remote faxing but also meets the stringent security requirements, particularly crucial in the healthcare industry. With eFax, healthcare providers can transmit confidential information securely without the need for physical fax machines for each employee. This saves costs while ensuring compliance with HIPAA regulations.
The flexibility offered by eFax is another aspect appreciated by users. Depending on their individual preferences and needs, users have the choice to utilize eFax or opt for other methods of communication such as email. This adaptability makes it a valuable tool in diverse business environments.
Overall, eFax Corporate has proven itself as a reliable solution for remote workforces and organizations that require secure document transmission. Its wide usage company-wide across different industries highlights its effectiveness in meeting the needs of businesses in various contexts.
Intuitive User Interface: Users have consistently praised the simple and intuitive user interface of eFax Corporate, making it easy to understand and navigate the workflow. Several reviewers have mentioned that this user-friendly design saves time and simplifies the faxing process.
Convenient Mobile App: Many users appreciate that eFax Corporate provides a free mobile app, which they find extremely easy to use. This feature allows them to fax remotely with ease and convenience, eliminating the need for physical fax machines or being tied to their desks.
Secure Document Storage: The fact that faxes are stored indefinitely within the system has been highly regarded by users. This feature not only helps users go paperless but also provides a secure and reliable way to store important documents. Several reviewers have specifically highlighted how this functionality ensures data integrity and enables them to access important files whenever needed.
Difficulties with Online Payment: Some users have found it challenging to pay online and have suggested that the process should be made easier.
Unexplained Software Downtime: Users have experienced occasional software downtime without any clear explanation, leading to frustration.
Limited Administrative Functions: The administrative functions of the software are limited, according to some users, who suggest that they should be expanded for better usability.
Attribute Ratings
Reviews
(1-16 of 16)Companies can't remove reviews or game the system. Here's why
March 25, 2022
Using Fax Technology in SaaS Environment
Sending a fax to clients directly for our internal app using API calls. Mitigating the need of using a real fax machine, which we definitely don't want to use in a tech company. The time to print and send is very long as well as documenting the action, which is needed and done automatically with eFax.
- Fax via API
- Fax to email
- eMail to Fax
- The admin dashboard is outdated.
March 22, 2022
eFax has no match!
I need to send and receive faxes, a few times per month, and my office has a VOIP telephone system, so there is no way to have a physical fax machine. As such, eFax allows me and my employees to turn our phones, scanners, and computers into virtual fax machines and allows us to send and receive faxes with ease.
- A free App is available and very easy to use.
- It gives your business a toll free fax number, which you can add to your business card.
- Faxes are stored forever!
- Price can be cheaper, but you pay for good quality service.
- The faxes take a couple of minutes to send, which is longer than fax machines.
- The App is glitchy sometimes.
March 18, 2022
Easy accessible features
To send or receive confidential information, we use eFax. Our customers don't always want to communicate information via email. We may also need to fax paperwork to our bank or investors. We haven't utilized it as often in recent years because many organizations now use secure websites to submit documents.
- Simple UI design.
- Easy to understand the workflow.
- Not needed to think before sending fax documents.
- More administrative functions should be added.
- Billing statement should be made online.
March 05, 2022
Secure Remote Rax
eFax is readily usable throughout the organization to assist document control remotely. This software was able to support the needs of faxing securely and safely remotely during the Covid situation. It is very easy and cost-effective.
- Fax remotely
- Fax with ease and multiple documents
- Cost Effective
- Be more cost effective
- Sometimes it goes down and not sure why
- Can be easier to pay online
March 04, 2022
Gets the job done...
We use eFax to transmit our client's confidential information to partners and vendors. The faxes are secured with an encrypted connection to make sure the sensitive documents stay private.
- Meet regulatory compliance standards, such as HIPAA
- Securing and encrypting our data in transit and storage
- Send files that are too large for email
- Cloud system, no faxing software or hardware needed
- Multi-user admin interface can be more user friendly for direct staff
- Faster transmit time, especially exceeding over 20 pages
- Live customer support needs improvement
March 04, 2022
eFax
We use eFax to send and receive secure documents. Sometimes our customers do not want to share info through email. In addition, we may need to fax documents to our bank/investors. We have not used as much in the last few years, as many places now use secure portals for uploading documents.
- Send faxes.
- Receive faxes.
- The format for seeing sent and received faxes could be improved. It would be nice to be able to organize them.
- I would like to be able to keep documents private within a shared company account if needed.
After the pandemic, our company started to work remotely, most of us don't have a fax machine at home, this app helps us deal with some situations where the fax is mandatory, such as sending some files to govt department. This app works, and it's definitely easy to use, the UI on the phone (IOS system) is pretty much like email.
- The simple interface. It looks like the email inbox, which is easy to understand.
- Paperless.
- We don't need to fax every day, this app can be a temporary resolution when we need it.
- I need to start from scratch while switching from app to app.
- Cancellation is harder than regular apps.
- Slow delivery.
December 01, 2021
[In my opinion] Efax is Scam!
Score 1 out of 10
Vetted Review
Verified User
[From my experience] I opened an account with eFax for one-time use. I tried to cancel within the trial period however their cancellation procedure is a little bit tricky. Technically you are not canceling your subscription unless you complete all steps. After that, they are charging you everything. I was robbed £ 25 for a couple of faxes. Now I canceled. Hope they are not going to charge anymore.
- NA
- Easy cancellation policy
September 04, 2020
eFax: Old Reliable
eFax is being used as an auxiliary towards typical faxing. Currently, our company uses both old-fashioned fax machines, and eFax. It's used across the whole organization, but it's starting to be used more and more recently, especially with the current situation and the demand for remote faxing.
eFax addresses the problem of needing to send and receive faxes remotely, and as a health care provider, it also is HIPAA compliant and provides secure faxes.
eFax addresses the problem of needing to send and receive faxes remotely, and as a health care provider, it also is HIPAA compliant and provides secure faxes.
- Flexibility. You can log in anywhere to receive and send faxes.
- Simplicity. The interface to send faxes is very easy to use and understand.
- Reliability. I've never had an issue with eFax not sending or receiving properly.
- The user interface could use some work, as it's a little dated looking, and it's not so simple to receive faxes, at times.
- Administrator functions. If the user's account is locked for any reason, the administrator cannot unlock their account. It causes a lot of inconveniences.
- Unable to see the bill. For whatever reason, eFax does not allow viewing the bill from the online portal.
October 01, 2019
eFax is very popular!
The way eFax is currently used in our environment is for sending digital documents and sending them via fax and also receiving facsimile documents directly to us via email. This a great tool to cut back on dedicated hardware and make using fax technology convenient. Some companies still require to use a fax to conduct business or transfer documents.
- Ease of use.
- Convenient.
- Allows us to use an outdated method.
- Older UI.
- No number customization.
- User account clean up.
September 14, 2019
eFax is easy and helpful
eFax is used to receive orders for our distribution part of the business. We also use it to fax various kinds of documents.
- It helped us to go paperless on receiving faxes.
- It helps us automate the receiving of documents.
- It's good as it is.
November 29, 2018
A secure, cloud based fax solution.
Efax is not mandated by the company, so individuals use what they deem fit. eFax corporate is the HIPPA compliant electronic fax. It allows you to access inbound and outbound faxes from any device with a browser, securely. Automatic e-archive of fax communications too.
- The fax always goes through, there are no issues with reliability.
- It offers a variety of features such as taking photos and saving files.
- It can receive faxes too.
- It can save faxes for a long time and allows you to save contacts.
- The process is slow and takes a long time to complete.
- The interface is clunky and needs to be revamped, is a little outdated.
- Also takes a long time to retrieve the fax.
July 30, 2018
eFax is gReat!
We use eFax across our entire company. We were able to do away with a landline (for fax) and implement this solution as a cost-saving measure. It's much easier to fax directly from your desk and receive faxes in an inbox! We no longer have the cost of a landline and are able to fax from our desks without using a cumbersome fax machine.
- Ease of use.
- Low cost.
- Seamless integration.
- We receive a lot of spam faxes. It would be nice if there was a way to filter these out.
Our whole organization uses eFax to send and receive secure faxes. Security and protection of personal data is very important in the health industry and eFax fits the bill without the need of each employee (who all work remotely) to all have an actual fax machine.
- Security is excellent and meets our needs. We don't use fax very often but when we do we know it will be secure.
- Improved user interface. The old interface was clunky and non-intuitive. The recent update made using eFax so much better and simpler.
- No need for a fax machine! eFax sends a digital version of a document (that can be scanned in if needed). Uploads and downloads are both very simple.
- Since the updates to the UX, I don't have many negative things to say.
May 04, 2018
eFax saved us $$
This program saves us money, paper, and time. We are a busy physician office that receives and sends medical records all day long. We try to be as resourceful as possible. This is a lifesaver for us.
- Saves money
- Saves time
- Lets us use our resources elsewhere for production.
- Sometimes we have difficulty retrieving faxes
- The letters are hard to read
- Support could be a little more prompt
February 17, 2017
Affordable Electronic faxing!
We use efax mostly company wide as well as for specific departments. Great option for remote workforce.
- Remotely available faxing for both sending and receiving.
- Ability to send faxes using standard email.
- Ability to set a group of users to receive a fax is a nice option as well.
- Currently a limit of 5 users to receive a group fax. Adding the ability for more users would be a nice option. We have 3 different fax numbers but the 5 user limit applies across the board verses per line.