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eFax Corporate

eFax Corporate

Overview

What is eFax Corporate?

eFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the…

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Recent Reviews

TrustRadius Insights

eFax Corporate has proven to be a cost-effective solution for businesses needing to securely send and receive confidential information …
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Gets the job done...

10 out of 10
March 04, 2022
Incentivized
We use eFax to transmit our client's confidential information to partners and vendors. The faxes are secured with an encrypted connection …
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eFax

8 out of 10
March 04, 2022
Incentivized
We use eFax to send and receive secure documents. Sometimes our customers do not want to share info through email. In addition, we may …
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eFax: Old Reliable

7 out of 10
September 04, 2020
Incentivized
eFax is being used as an auxiliary towards typical faxing. Currently, our company uses both old-fashioned fax machines, and eFax. It's …
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eFax is very popular!

7 out of 10
October 01, 2019
Incentivized
The way eFax is currently used in our environment is for sending digital documents and sending them via fax and also receiving facsimile …
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Pricing

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Unavailable

What is eFax Corporate?

eFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the need to use a fax machine or print incoming faxes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Nextiva vFAX?

Nextiva's vFAX enables users to send and receive secure, electronic faxes from anywhere on any device, to free users from fax machines.

What is HelloFax?

HelloFax from Dropbox company HelloSign is an online fax software solution. Incoming faxes go directly to the recipient's inbox and outgoing faxes are sent online, all from a computer.

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Product Details

What is eFax Corporate?

eFax Corporate Video

Consensus Cloud Solutions eFax Corporate, Clarity and jSign

eFax Corporate Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

eFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the need to use a fax machine or print incoming faxes.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of eFax Corporate are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(37)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

eFax Corporate has proven to be a cost-effective solution for businesses needing to securely send and receive confidential information remotely. Users have found it particularly useful in the healthcare industry, where there is a high volume of medical records that need to be transmitted securely. By using eFax, these organizations are able to save money, reduce paper usage, and save time.

One of the key advantages of eFax Corporate is its ability to turn phones, scanners, and computers into virtual fax machines, eliminating the need for physical fax machines. Many organizations have chosen eFax as a cost-saving measure, replacing traditional landline fax machines. Moreover, the software provides HIPAA-compliant security, which ensures the privacy of sensitive documents when transmitting confidential information to partners and vendors.

This software has gained popularity in various industries due to its convenience and accessibility. Users appreciate the convenience of sending digital documents via fax and receiving facsimile documents directly to their email. It eliminates the need for dedicated fax hardware, making fax technology more convenient and accessible for businesses. Additionally, some companies still require the use of fax for business transactions or document transfers, and eFax serves as a reliable solution in these cases.

eFax Corporate not only addresses the need for remote faxing but also meets the stringent security requirements, particularly crucial in the healthcare industry. With eFax, healthcare providers can transmit confidential information securely without the need for physical fax machines for each employee. This saves costs while ensuring compliance with HIPAA regulations.

The flexibility offered by eFax is another aspect appreciated by users. Depending on their individual preferences and needs, users have the choice to utilize eFax or opt for other methods of communication such as email. This adaptability makes it a valuable tool in diverse business environments.

Overall, eFax Corporate has proven itself as a reliable solution for remote workforces and organizations that require secure document transmission. Its wide usage company-wide across different industries highlights its effectiveness in meeting the needs of businesses in various contexts.

Intuitive User Interface: Users have consistently praised the simple and intuitive user interface of eFax Corporate, making it easy to understand and navigate the workflow. Several reviewers have mentioned that this user-friendly design saves time and simplifies the faxing process.

Convenient Mobile App: Many users appreciate that eFax Corporate provides a free mobile app, which they find extremely easy to use. This feature allows them to fax remotely with ease and convenience, eliminating the need for physical fax machines or being tied to their desks.

Secure Document Storage: The fact that faxes are stored indefinitely within the system has been highly regarded by users. This feature not only helps users go paperless but also provides a secure and reliable way to store important documents. Several reviewers have specifically highlighted how this functionality ensures data integrity and enables them to access important files whenever needed.

Difficulties with Online Payment: Some users have found it challenging to pay online and have suggested that the process should be made easier.

Unexplained Software Downtime: Users have experienced occasional software downtime without any clear explanation, leading to frustration.

Limited Administrative Functions: The administrative functions of the software are limited, according to some users, who suggest that they should be expanded for better usability.

Attribute Ratings

Reviews

(1-16 of 16)
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March 22, 2022

eFax has no match!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
eFax is well suited for business that are on the go, want to save money, and/or employ technology in their every day activities. efax has made the Fax Machines absolute and would only be less appropriate in places that are technologically illiterate.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
When it comes to remote work, eFax is ideal because it has that capability. When you need to transmit and receive secure faxes, eFax comes in handy. Overall, it's far superior to a physical fax machine, and eFax is ideally equipped to serve that role if one is required.
March 04, 2022

Gets the job done...

Score 10 out of 10
Vetted Review
Verified User
Incentivized
For the daily faxing needs, eFax gets the job done. We get notified when the fax has been received or sent successfully, but it takes so long at times. I'm not sure if it's eFax's encryption system that is delaying the Rx/Tx time, but it needs to be improved immediately.
March 04, 2022

eFax

Score 8 out of 10
Vetted Review
Verified User
Incentivized
eFax works well when needed. It seems to be a somewhat outdated technology but can be required for security reasons. I would think more and more companies will move toward other ways of sending documents but the gov't seems to be the last to change with the times.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
As I mentioned, our company is currently working remotely, we sometimes need to fax some files to govt department or other company, having this email-like app is easier for us to send files. And the subscription can be cancelled anytime, which is good. But I want to say the cancellation is a bit tricky, takes more time than other apps. But overall, it does the job.
September 04, 2020

eFax: Old Reliable

Score 7 out of 10
Vetted Review
Verified User
Incentivized
eFax is well suited when needing to remote work, as it does provide that function. eFax is also useful when you need to send and receive secure faxes. Overall, it's much better than a physical fax machine, and any time a fax machine is required, eFax is well suited to fill that job, instead.
October 01, 2019

eFax is very popular!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
eFax is very simple to use and easy to create user accounts, create fax numbers, and assign those numbers to user accounts. The management of users is very easy. Clean up of users, though, can be a little daunting. Reports have to be run in order to determine which ones haven't been using the service.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This has worked very well for our remote employees, so they can have access to a fax option without needing a fax machine. If an organization is in a central location with an office and fax machines on site, there may not be as much of a need, though it would still work and be an effective option.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In our case there are times whereby a client requests a priority they need handled and they fax the request. We have those particular requests go to a group of users so whomever is available the quickest can respond to the need.
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