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eFax Corporate

eFax Corporate

Overview

What is eFax Corporate?

eFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the…

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Recent Reviews

TrustRadius Insights

eFax Corporate has proven to be a cost-effective solution for businesses needing to securely send and receive confidential information …
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Gets the job done...

10 out of 10
March 04, 2022
Incentivized
We use eFax to transmit our client's confidential information to partners and vendors. The faxes are secured with an encrypted connection …
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eFax

8 out of 10
March 04, 2022
Incentivized
We use eFax to send and receive secure documents. Sometimes our customers do not want to share info through email. In addition, we may …
Continue reading

eFax: Old Reliable

7 out of 10
September 04, 2020
Incentivized
eFax is being used as an auxiliary towards typical faxing. Currently, our company uses both old-fashioned fax machines, and eFax. It's …
Continue reading

eFax is very popular!

7 out of 10
October 01, 2019
Incentivized
The way eFax is currently used in our environment is for sending digital documents and sending them via fax and also receiving facsimile …
Continue reading
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Pricing

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Unavailable

What is eFax Corporate?

eFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the need to use a fax machine or print incoming faxes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Nextiva vFAX?

Nextiva's vFAX enables users to send and receive secure, electronic faxes from anywhere on any device, to free users from fax machines.

What is HelloFax?

HelloFax from Dropbox company HelloSign is an online fax software solution. Incoming faxes go directly to the recipient's inbox and outgoing faxes are sent online, all from a computer.

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Product Details

What is eFax Corporate?

eFax Corporate Video

Consensus Cloud Solutions eFax Corporate, Clarity and jSign

eFax Corporate Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

eFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the need to use a fax machine or print incoming faxes.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of eFax Corporate are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(37)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

eFax Corporate has proven to be a cost-effective solution for businesses needing to securely send and receive confidential information remotely. Users have found it particularly useful in the healthcare industry, where there is a high volume of medical records that need to be transmitted securely. By using eFax, these organizations are able to save money, reduce paper usage, and save time.

One of the key advantages of eFax Corporate is its ability to turn phones, scanners, and computers into virtual fax machines, eliminating the need for physical fax machines. Many organizations have chosen eFax as a cost-saving measure, replacing traditional landline fax machines. Moreover, the software provides HIPAA-compliant security, which ensures the privacy of sensitive documents when transmitting confidential information to partners and vendors.

This software has gained popularity in various industries due to its convenience and accessibility. Users appreciate the convenience of sending digital documents via fax and receiving facsimile documents directly to their email. It eliminates the need for dedicated fax hardware, making fax technology more convenient and accessible for businesses. Additionally, some companies still require the use of fax for business transactions or document transfers, and eFax serves as a reliable solution in these cases.

eFax Corporate not only addresses the need for remote faxing but also meets the stringent security requirements, particularly crucial in the healthcare industry. With eFax, healthcare providers can transmit confidential information securely without the need for physical fax machines for each employee. This saves costs while ensuring compliance with HIPAA regulations.

The flexibility offered by eFax is another aspect appreciated by users. Depending on their individual preferences and needs, users have the choice to utilize eFax or opt for other methods of communication such as email. This adaptability makes it a valuable tool in diverse business environments.

Overall, eFax Corporate has proven itself as a reliable solution for remote workforces and organizations that require secure document transmission. Its wide usage company-wide across different industries highlights its effectiveness in meeting the needs of businesses in various contexts.

Intuitive User Interface: Users have consistently praised the simple and intuitive user interface of eFax Corporate, making it easy to understand and navigate the workflow. Several reviewers have mentioned that this user-friendly design saves time and simplifies the faxing process.

Convenient Mobile App: Many users appreciate that eFax Corporate provides a free mobile app, which they find extremely easy to use. This feature allows them to fax remotely with ease and convenience, eliminating the need for physical fax machines or being tied to their desks.

Secure Document Storage: The fact that faxes are stored indefinitely within the system has been highly regarded by users. This feature not only helps users go paperless but also provides a secure and reliable way to store important documents. Several reviewers have specifically highlighted how this functionality ensures data integrity and enables them to access important files whenever needed.

Difficulties with Online Payment: Some users have found it challenging to pay online and have suggested that the process should be made easier.

Unexplained Software Downtime: Users have experienced occasional software downtime without any clear explanation, leading to frustration.

Limited Administrative Functions: The administrative functions of the software are limited, according to some users, who suggest that they should be expanded for better usability.

Attribute Ratings

Reviews

(1-16 of 16)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sending a fax to clients directly for our internal app using API calls. Mitigating the need of using a real fax machine, which we definitely don't want to use in a tech company. The time to print and send is very long as well as documenting the action, which is needed and done automatically with eFax.
March 22, 2022

eFax has no match!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I need to send and receive faxes, a few times per month, and my office has a VOIP telephone system, so there is no way to have a physical fax machine. As such, eFax allows me and my employees to turn our phones, scanners, and computers into virtual fax machines and allows us to send and receive faxes with ease.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
To send or receive confidential information, we use eFax. Our customers don't always want to communicate information via email. We may also need to fax paperwork to our bank or investors. We haven't utilized it as often in recent years because many organizations now use secure websites to submit documents.
March 04, 2022

eFax

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use eFax to send and receive secure documents. Sometimes our customers do not want to share info through email. In addition, we may need to fax documents to our bank/investors. We have not used as much in the last few years, as many places now use secure portals for uploading documents.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
After the pandemic, our company started to work remotely, most of us don't have a fax machine at home, this app helps us deal with some situations where the fax is mandatory, such as sending some files to govt department. This app works, and it's definitely easy to use, the UI on the phone (IOS system) is pretty much like email.
Score 1 out of 10
Vetted Review
Verified User
[From my experience] I opened an account with eFax for one-time use. I tried to cancel within the trial period however their cancellation procedure is a little bit tricky. Technically you are not canceling your subscription unless you complete all steps. After that, they are charging you everything. I was robbed £ 25 for a couple of faxes. Now I canceled. Hope they are not going to charge anymore.
September 04, 2020

eFax: Old Reliable

Score 7 out of 10
Vetted Review
Verified User
Incentivized
eFax is being used as an auxiliary towards typical faxing. Currently, our company uses both old-fashioned fax machines, and eFax. It's used across the whole organization, but it's starting to be used more and more recently, especially with the current situation and the demand for remote faxing.

eFax addresses the problem of needing to send and receive faxes remotely, and as a health care provider, it also is HIPAA compliant and provides secure faxes.
October 01, 2019

eFax is very popular!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
The way eFax is currently used in our environment is for sending digital documents and sending them via fax and also receiving facsimile documents directly to us via email. This a great tool to cut back on dedicated hardware and make using fax technology convenient. Some companies still require to use a fax to conduct business or transfer documents.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Efax is not mandated by the company, so individuals use what they deem fit. eFax corporate is the HIPPA compliant electronic fax. It allows you to access inbound and outbound faxes from any device with a browser, securely. Automatic e-archive of fax communications too.
July 30, 2018

eFax is gReat!

Gina Howard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use eFax across our entire company. We were able to do away with a landline (for fax) and implement this solution as a cost-saving measure. It's much easier to fax directly from your desk and receive faxes in an inbox! We no longer have the cost of a landline and are able to fax from our desks without using a cumbersome fax machine.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our whole organization uses eFax to send and receive secure faxes. Security and protection of personal data is very important in the health industry and eFax fits the bill without the need of each employee (who all work remotely) to all have an actual fax machine.
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