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eFax Corporate has proven to be a cost-effective solution for businesses needing to securely send and receive confidential information …
Overview
What is eFax Corporate?
eFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the…
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What is eFax Corporate?
eFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the need to use a fax machine or print incoming faxes.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Nextiva vFAX?
Nextiva's vFAX enables users to send and receive secure, electronic faxes from anywhere on any device, to free users from fax machines.
What is HelloFax?
HelloFax from Dropbox company HelloSign is an online fax software solution. Incoming faxes go directly to the recipient's inbox and outgoing faxes are sent online, all from a computer.
Product Details
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What is eFax Corporate?
eFax Corporate Video
Consensus Cloud Solutions eFax Corporate, Clarity and jSign
eFax Corporate Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
eFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the need to use a fax machine or print incoming faxes.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of eFax Corporate are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
eFax Corporate has proven to be a cost-effective solution for businesses needing to securely send and receive confidential information remotely. Users have found it particularly useful in the healthcare industry, where there is a high volume of medical records that need to be transmitted securely. By using eFax, these organizations are able to save money, reduce paper usage, and save time.
One of the key advantages of eFax Corporate is its ability to turn phones, scanners, and computers into virtual fax machines, eliminating the need for physical fax machines. Many organizations have chosen eFax as a cost-saving measure, replacing traditional landline fax machines. Moreover, the software provides HIPAA-compliant security, which ensures the privacy of sensitive documents when transmitting confidential information to partners and vendors.
This software has gained popularity in various industries due to its convenience and accessibility. Users appreciate the convenience of sending digital documents via fax and receiving facsimile documents directly to their email. It eliminates the need for dedicated fax hardware, making fax technology more convenient and accessible for businesses. Additionally, some companies still require the use of fax for business transactions or document transfers, and eFax serves as a reliable solution in these cases.
eFax Corporate not only addresses the need for remote faxing but also meets the stringent security requirements, particularly crucial in the healthcare industry. With eFax, healthcare providers can transmit confidential information securely without the need for physical fax machines for each employee. This saves costs while ensuring compliance with HIPAA regulations.
The flexibility offered by eFax is another aspect appreciated by users. Depending on their individual preferences and needs, users have the choice to utilize eFax or opt for other methods of communication such as email. This adaptability makes it a valuable tool in diverse business environments.
Overall, eFax Corporate has proven itself as a reliable solution for remote workforces and organizations that require secure document transmission. Its wide usage company-wide across different industries highlights its effectiveness in meeting the needs of businesses in various contexts.
Intuitive User Interface: Users have consistently praised the simple and intuitive user interface of eFax Corporate, making it easy to understand and navigate the workflow. Several reviewers have mentioned that this user-friendly design saves time and simplifies the faxing process.
Convenient Mobile App: Many users appreciate that eFax Corporate provides a free mobile app, which they find extremely easy to use. This feature allows them to fax remotely with ease and convenience, eliminating the need for physical fax machines or being tied to their desks.
Secure Document Storage: The fact that faxes are stored indefinitely within the system has been highly regarded by users. This feature not only helps users go paperless but also provides a secure and reliable way to store important documents. Several reviewers have specifically highlighted how this functionality ensures data integrity and enables them to access important files whenever needed.
Difficulties with Online Payment: Some users have found it challenging to pay online and have suggested that the process should be made easier.
Unexplained Software Downtime: Users have experienced occasional software downtime without any clear explanation, leading to frustration.
Limited Administrative Functions: The administrative functions of the software are limited, according to some users, who suggest that they should be expanded for better usability.
Attribute Ratings
Reviews
(1-16 of 16)Companies can't remove reviews or game the system. Here's why
March 25, 2022
Using Fax Technology in SaaS Environment
- Fax via API
- Fax to email
- eMail to Fax
- The admin dashboard is outdated.
March 22, 2022
eFax has no match!
- A free App is available and very easy to use.
- It gives your business a toll free fax number, which you can add to your business card.
- Faxes are stored forever!
- Price can be cheaper, but you pay for good quality service.
- The faxes take a couple of minutes to send, which is longer than fax machines.
- The App is glitchy sometimes.
March 18, 2022
Easy accessible features
- Simple UI design.
- Easy to understand the workflow.
- Not needed to think before sending fax documents.
- More administrative functions should be added.
- Billing statement should be made online.
March 05, 2022
Secure Remote Rax
- Fax remotely
- Fax with ease and multiple documents
- Cost Effective
- Be more cost effective
- Sometimes it goes down and not sure why
- Can be easier to pay online
March 04, 2022
Gets the job done...
- Meet regulatory compliance standards, such as HIPAA
- Securing and encrypting our data in transit and storage
- Send files that are too large for email
- Cloud system, no faxing software or hardware needed
- Multi-user admin interface can be more user friendly for direct staff
- Faster transmit time, especially exceeding over 20 pages
- Live customer support needs improvement
March 04, 2022
eFax
- Send faxes.
- Receive faxes.
- The format for seeing sent and received faxes could be improved. It would be nice to be able to organize them.
- I would like to be able to keep documents private within a shared company account if needed.
- The simple interface. It looks like the email inbox, which is easy to understand.
- Paperless.
- We don't need to fax every day, this app can be a temporary resolution when we need it.
- I need to start from scratch while switching from app to app.
- Cancellation is harder than regular apps.
- Slow delivery.
December 01, 2021
[In my opinion] Efax is Scam!
Score 1 out of 10
Vetted Review
Verified User
- NA
- Easy cancellation policy
September 04, 2020
eFax: Old Reliable
- Flexibility. You can log in anywhere to receive and send faxes.
- Simplicity. The interface to send faxes is very easy to use and understand.
- Reliability. I've never had an issue with eFax not sending or receiving properly.
- The user interface could use some work, as it's a little dated looking, and it's not so simple to receive faxes, at times.
- Administrator functions. If the user's account is locked for any reason, the administrator cannot unlock their account. It causes a lot of inconveniences.
- Unable to see the bill. For whatever reason, eFax does not allow viewing the bill from the online portal.
October 01, 2019
eFax is very popular!
- Ease of use.
- Convenient.
- Allows us to use an outdated method.
- Older UI.
- No number customization.
- User account clean up.
September 14, 2019
eFax is easy and helpful
- It helped us to go paperless on receiving faxes.
- It helps us automate the receiving of documents.
- It's good as it is.
November 29, 2018
A secure, cloud based fax solution.
- The fax always goes through, there are no issues with reliability.
- It offers a variety of features such as taking photos and saving files.
- It can receive faxes too.
- It can save faxes for a long time and allows you to save contacts.
- The process is slow and takes a long time to complete.
- The interface is clunky and needs to be revamped, is a little outdated.
- Also takes a long time to retrieve the fax.
July 30, 2018
eFax is gReat!
- Ease of use.
- Low cost.
- Seamless integration.
- We receive a lot of spam faxes. It would be nice if there was a way to filter these out.
- Security is excellent and meets our needs. We don't use fax very often but when we do we know it will be secure.
- Improved user interface. The old interface was clunky and non-intuitive. The recent update made using eFax so much better and simpler.
- No need for a fax machine! eFax sends a digital version of a document (that can be scanned in if needed). Uploads and downloads are both very simple.
- Since the updates to the UX, I don't have many negative things to say.
May 04, 2018
eFax saved us $$
- Saves money
- Saves time
- Lets us use our resources elsewhere for production.
- Sometimes we have difficulty retrieving faxes
- The letters are hard to read
- Support could be a little more prompt
February 17, 2017
Affordable Electronic faxing!
- Remotely available faxing for both sending and receiving.
- Ability to send faxes using standard email.
- Ability to set a group of users to receive a fax is a nice option as well.
- Currently a limit of 5 users to receive a group fax. Adding the ability for more users would be a nice option. We have 3 different fax numbers but the 5 user limit applies across the board verses per line.