eFront Reviews

4 Ratings
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Score 9.0 out of 100

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Reviews (1-3 of 3)

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February 04, 2015
Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
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Our organization uses eFront in multiple departments, primarily Investment Operations and Investment Accounting. It is used to account for various investments made by the organization. It is a support tool for reconciling. We are able to create reports via dashboards to use for reconciliation purposes. It also serves as a research tool.
  • The customer service is pretty good
  • Ability to create reports that pull key information from massive amounts of data
  • Ability to log tickets for issues
  • It is difficult to learn how to create reports that show exactly what you want. The dashboard part of the software is not very user friendly. Extensive training is necessary to learn how to use it proficiently.
  • It is very expensive, including licenses, training, report creation, etc.
  • I've experienced downtime with the site a few times.
Make sure you are aware of all the costs associated with this software. If you want something that's user-friendly and easy to learn, this probably isn't the best software to go with. They do provide good customer service with quick responses to logged issues. They have the enthusiasm to help with creating any reports your organization might need, but at a high price.
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July 15, 2014
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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eFront is being used across the organization. We went from nothing to fully launched in about 3 months. It reduces training needs, and at the same time provides a framework for Human Resources to evaluate the competencies of our employees. We are using it to enforce company policies with mandatory training in several areas, and also to teach new software to a large user base who is being asked to adopt the software.
  • eFront has a great deal of flexibility, allowing us to customize certain requirements, the look and feel of the web interface, the overall user experience.
  • It keeps very good track of user progress throughout lessons, and allows us to quickly identify users who may require more personalized training.
  • The reports module has a great selection of standard reports, and allows us to build certain custom reports as well.
  • SCORM compliant, with the Tin Can API means that we will be able to share data with parts of the organization that are not using eFront as their primary LMS.
  • Support desk is geared towards back-end programmers. As an Administrator, I am reliant on the User Interface to accomplish everything I need to do. When I get stuck, they occasionally come back at me and ask me to send a copy of a file buried somewhere in the server, only accessible to someone with SCP access to our server. I end up having to refer the response to a PHP programmer - and so far, the solve rate for those issues is 0%
  • The Courses are not clickable, and they are much larger in the display than the clickable lessons. I get a lot of support requests where people believe they cannot access the course because they clicked on the 24 pt. course name and nothing happened. I write back and tell them to click on the 12 pt. Lesson, and they get in. It's just an ergonomic nuisance really. Not mission-critical.
  • Most of the test question types do not work in a lot of browsers, so we are limited to T/F and Multiple Choice. There may be a way to remedy this, but I haven't figured it out.
You must have an IT staff with knowledge of PHP in order to install and maintain the system. This is not a plug and play solution by any means. If you have that staff, this is the greatest thing since sliced bread. It's a very robust system. Once we solved initial bugs caused by our own errors during installation, the support desk requests have dropped to almost zero, with nearly 2,000 users online every day. That's a good, solid program.
Two disadvantages: 1. Many staffers who respond don't know how to solve the problem using the User Interface - they want to work from the back end, to which I have no access.
2. The support staff are in Europe and I am in California, so there is an overnight delay in getting a response.
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July 25, 2014
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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eFront is used across all locations of our business to address any issues we might have related to our key internal controls. The tools helps us address any issues with our KICs and implement action plans to correct these issues.
  • The tool gives you a simple rating system from 1-4 and if you do not qualify as a 3 or 4 it insists that you develop an action plan to address the issue you might have with the particular KIC.
  • The tool could use a simpler layout and become slightly more user friendly. Possibly have better guidelines as to where to find particular items or illustrate the flow of what needs to be completed first and so forth. Overall just a simpler layout would go a long way, seems a little clustered at the moment.
It is very efficient when it comes to tackling the proper procedures to have in place for all key internal controls(KIC).
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What is eFront?

eFront is a flexible LMS platform for enterprises that need advanced security measures and extensive customization to train masses of employees, partners, and customers.

According to the vendor, eFront is designed to be an adaptable enterprise LMS, and gives users complete control over their virtual training environment and data. Additionally, the vendor says it blends well with any other infrastructure.

The vendor’s value proposition is that eFront helps the user’s business grow by keeping their workforce skilled, partners qualified and customers smart.

eFront Features

Learning Management Features

Has featureCourse authoring
Has featureCourse catalog or library
Has featurePlayer/Portal
Has featureMobile friendly
Has featureProgress tracking & certifications
Has featureAssignments
Has featureCompliance management
Has featureLearning administration
Has featureLearning reporting & analytics
Has featureeLearning
Has featureAssessments
Has featureLive online learning
Has featureIn-person learning
Has featureMicro-learning
Has featureVideo learning
Has featureeCommerce
Has featureAICC-compliant
Has featureSCORM-compliant
Has featureTin Can (xAPI) compliant
Additional Features
Has featureEmployee Training
Has featureTraining Companies
Has featureTesting / Assessments
Has featureSynchronous & Asynchronous Learning
Has featureSkills Tracking
Has featureMobile Learning
Has featureLive / Video Conferencing
Has featureGamification
Has featureClassroom Management
Has featureCertification Management
Has featureBuilt-In Course Authoring
Has featureBlended Learning

eFront Screenshots

eFront Video

Build your training program on the industry's most adaptable enterprise LMS and take your business to the next level. Trusted by hundreds of companies and organizations around the world, eFront is the best way to make your talent thrive!

eFront Integrations

PayPal Payments, Stripe, OpenSesame, Zapier, Facebook, EncodeMagic, BigBlueButton, WebEx, H5P

eFront Competitors

Saba Cloud, SumTotal, Totara

eFront Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Business$1,000.00Per Month
Enterprise$1,500.00Per Month

eFront Support Options

 Free VersionPaid Version
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

eFront Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:Android
Supported Countries:Asia, Australia, Canada, China, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages: Chinese (Simplified), Czech, Dutch, English, French, German, Italian, Polish, Russian, Spanish, Swedish