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Optimizely Content Management System

Optimizely Content Management System

Overview

What is Optimizely Content Management System?

Optimizely's Content Management System (CMS) is purpose-built for marketers, and fully composable for developers. The CMS supports the end-to-end content lifecycle so users can deliver on-brand, high-impact digital experiences that 'wow' audiences.

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Recent Reviews

Optimizing for Success

9 out of 10
November 10, 2023
Incentivized
We manage our college website and market our programs to prospective students using Optimizely CMS to ensure that all information is …
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A Solid CMS Platform

8 out of 10
October 16, 2023
Incentivized
We use the ptimizely Content Management System to manage content on our B2B website. The product enables us to quickly and consistently …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Publishing workflow (125)
    8.1
    81%
  • Page templates (126)
    8.0
    80%
  • Admin section (126)
    7.9
    79%
  • WYSIWYG editor (128)
    7.7
    77%

Reviewer Pros & Cons

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Video Reviews

5 videos

Software Engineer doesn't mince words | Optimizely Content Management System Review
04:01
Optimizely Content Management System Review - E-Com Manager's Take
05:46
Optimizely Content Management System Review | Ultimate CMS Solution?
05:01
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Pricing

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What is Optimizely Content Management System?

Optimizely's Content Management System (CMS) is purpose-built for marketers, and fully composable for developers. The CMS supports the end-to-end content lifecycle so users can deliver on-brand, high-impact digital experiences that 'wow' audiences.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.optimizely.com/plans/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Introduction to Optimizely Content Management System

Navattic
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.5
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.1
Avg 7.7

Web Content Creation

Features that support the creation of website content.

7.6
Avg 7.6

Web Content Management

Features for managing website content

7.6
Avg 7.3
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Product Details

What is Optimizely Content Management System?

Optimizely's Content Management System (CMS) is purpose-built for marketers, and fully composable for developers. The CMS supports the end-to-end content lifecycle so users can deliver on-brand, high-impact digital experiences that 'wow' audiences.

Its tools let marketers build channel-specific experiences in a few clicks (no coding needed), while Optimizely's GraphQL service enables content delivery from anywhere, to anywhere, to meet customers where they are.

Brand-approved content can be stored and organized for easy reuse with Optimizely's fully-integrated DAM, and data-driven personalization with AI-guided insights can be applied to deliver consistent, on-brand content that's optimized for individuals, in real-time.

Optimizely Content Management System Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Library of website themes
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: Built-in e-commerce / shopping cart
  • Supported: E-commerce / shopping cart extension
  • Supported: Community / comment management
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail
  • Supported: Version history
  • Supported: Simple roll-back capabilities

CMS programming language or framework Features

  • Supported: .NET

Optimizely Content Management System Screenshots

Screenshot of SaaS CMS edit view: A drag-and-drop UI authoring and on-page editing lets marketers and content creators build content experiences.Screenshot of Content delivery: Developers can use modern GraphQL and REST APIs to query content from any source and send it to any channel or device.Screenshot of Screenshot of DAMConnector: The fully featured Optimizely Digital Asset Management can connect to Optimizely CMS to serve as the single source of truth for brand assets.

Optimizely Content Management System Integrations

Optimizely Content Management System Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux
Mobile ApplicationNo

Frequently Asked Questions

Optimizely's Content Management System (CMS) is purpose-built for marketers, and fully composable for developers. The CMS supports the end-to-end content lifecycle so users can deliver on-brand, high-impact digital experiences that 'wow' audiences.

Sitecore Experience Manager, Adobe Experience Manager, and Acquia Digital Experience Platform are common alternatives for Optimizely Content Management System.

Reviewers rate Role-based user permissions highest, with a score of 8.5.

The most common users of Optimizely Content Management System are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(255)

Attribute Ratings

Reviews

(26-50 of 163)
Companies can't remove reviews or game the system. Here's why
October 13, 2023

Opticon 2023 Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Optimizely Content Management System is used for content-managed public websites with my company by content authors in marketing organizations. It addresses our challenges with building, maintaining, and improving our customer experiences.
  • User Experience
  • Extensibility of PaaS Core
  • Integration with Digital Asset Management
  • Role based permissions
  • Workflow integration, specifically the previewing functionality
Optimizely Content Management System is well suited for businesses that highly value consistent branding, varied content author experience, and a need to deliver timely content.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it to host our 7 websites including ours. We have lot of scope to achieve the high level of Digital Maturity as an organization but Optimizely Content Management System provides the system which is easy to use for Marketers and content can be updated without the help of developers. In my opinion, UI can be a bit better , but we like the support from their team.
  • Super easy deployment
  • Easy to make code changes
  • Simple UI
  • Better UI for Languages
  • CMS 12 has lot of header space up top
  • Dojo is so hard to fix or debug
I think it's best suited for organizations with non-tech marketers. Blocks provide flexibility to update them as per the customer needs, which is great. Personalization is a great feature. In my opinion, UI is not very intuitive and sometimes users struggle to update content and require training. In my opinion, Nested blocks are not great for new users and sometimes users would get lost that where they were at the lifecycle of a page
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Optimizely Content Management System provides us an easy to use user management system, page publishing interface and tools for content creators to update our site on a regular basis. It connects to Optimizely's Commerce system to integrate ecommerce and static page content into one platform. As a developer, we have full flexibility to create every customization that we require for our business.
  • Easy administration
  • Content Page creation
  • User Management
  • A view of current features missing from current code implementation
  • Alerts of critical errors
  • Metrics on server performance issues that can be improved
Having code backend access, Optimizely Content Management System gives more control than strict Saas solutions like BigCommerce/Shopify for ecommerce websites. There is enough documentation and examples of common use-cases to get started from an amateur or unfamiliar perspective. Optimizely Support is excellent and responds to complex issues quickly and professionally. Highly recommended.
October 12, 2023

Dependable CMS

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Optimizely Content Management System for some of our clients digital experiences. We leverage the CMS to increase conversion rates and other business objectives for our clients. The ability to customize and extend the platform to be meet the unique business requirements of the customer make Optimizely Content Management System an ideal platform to develop on.
  • Extensibility
  • Performance
  • Ease of use
  • In my opinion, the interface feels dated in some areas
  • In my opinion, it's Slow to enter headless space and not many customer examples
  • Support challenges at times getting resolution to issues
  • In my experience, there have been some nasty bugs in recent releases
Traditional deployment with the CMS can provide quick time to market and provide excellent ROI by coupling the content management and delivery. Great for smaller teams who want to move fast. Need to see more customer examples of headless sites before recommending it in those scenarios. Would also like to see more integration between the different products of the suite.
October 12, 2023

Keeper!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Foundation for public websites, and headless API publishing to our authenticated self-service portals
  • Template and block customization
  • Rendering according to our design system
  • Content audit reporting
  • workflows a limited
  • block publishing if shared
  • DNS management for complex enterprise domain hosting (some part of our www. going to Optimizely Content Management System but not all)
Excellent for managing all instances of our enterprise business websites.

Smaller, microsites do not require full PaaS delivery model designed for our complex flagship site.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We're probably under utilizing Optimizely Content Management System right now. We're strictly using the CMS and that's about all. We're looking into updated features, and add-ons, though we've struggled in the past (mostly with the analytics module).
  • we're rarely down
  • updating content is relatively easy, but can be clunky at times
  • again, cms operation, however I'm looking forward to the spire update, as well as others I've learned about here
I don't have a vast amount of experience with other systems, so I can't offer much on this
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Optimizely Content Management System to render content on our 3 different websites. B2B, B2C , and Static website for donations. Optimizely Content Management System built along with Optimizely has given us the cutting edge technology to leverage personalization based on variety of user types. Now the users when coming to our site see what they need to see which enables them to convert better than before. We have seen a huge increase in our conversion rates since the implementation of optimizely CMS and Commerce. Optimizely Content Management System and/or Commerce can be easily integrated with many new innovative technologies in the market. Highly recommend this product to anyone who is looking for a more future proof technology to help grow their business.
  • Personalized Content
  • Able to integrate with most other innovative tools
  • Authoring workflows are great to review the contents are different level and approve before it goes live
  • The website is highly performant
  • Geographic visitor groups: It would be really nice to see if they could use another tool for this which does not use the space on our DXP hosting
Optimizely Content Management System can pretty much be used for any business. It is a great platform that can add value to any business with its personalization reach features
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the DXP to manage our business-to-business website and its related content.
  • Page creation
  • Page editing
  • Site administration
  • Needs more customer service portal functionality out of the box
  • More visibility to SEO properties
  • Better content search
Optimizely Content Management System is well suited to run any website for a medium to large sized enterprise. It has many of the features necessary to enable content editors (non-technical users) to be able to administer a website without IT involvement.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our website runs on Optimizely Content Management System, and the speed and efficiency that we can make and publish changes on our site has been a game changer. It's allowed us to focus less on meticulously publishing content on our site and more on our visitors. The DAM has also been very helpful in organizing our digital assets, allowing us to quickly find files and use them in the right places.
  • Easy site management with quick turnarounds on updating and publishing content
  • Adding digital assets and organizing them for quick and easy access
  • The search functionality is much better than we had before, allowing us to find search terms that are frequently used, and others that aren't delivering the right results, allowing us to prepare for those search terms.
  • Training videos could be helpful for all the tools that I have available to me. I love the potential of them all, but I worry I don't understand how to fully take advantage of all the capabilities there.
  • Some tools feel more buried than others, making it hard to get the most out of the CMS.
  • I wish I had some more developer tools so I could make quick and easy fixes rather than reaching out to our developers to do it for me. I have skills in that area, and I feel like I can't take advantage of them anymore.
It's been great for our small team as we've been able to streamline the content creation and publishing processes, allowing us to branch out into other important areas such as user testing.

However, I do wish I had more access to the development side, as we don't have our own dedicated development team. Instead we've outsourced that, and they've done a great job! I just wish I had the ability to take care of some of the development work rather than having to wait on their busy timetable.
October 12, 2023

Great service

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize Optimizely Content Management System for recognition programs catalogs and years of service pick a gift storefronts
  • Personalization
  • Content block management
  • Visitor groups
  • Load speed
  • Multi language support
  • Transactional email sending
It is appropriate for managing our large number of client storefronts
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have used it to better communicate what we are doing content wise across our marketing team. We have used it to have a better sense of our content that we have planned, what we are missing in content and how we are voicing our information to customers
  • Simplicity
  • Collaboration
  • Ease of use
  • Customization
  • Integrations
It has helped us to communicate better about upcoming campaigns and challenges that are happening within the marketing organization.
October 12, 2023

Green and Positive!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Optimizely Content Management System allows our viewers to become informed about our products and moves them through a non-e-comm experience while directing them to connect with a dealer for a purchase.
  • Clear, concise yet flexible design capability
  • Not really sure
Not really sure as we've been very happy with Optimizely Content Management System
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to build amazing CMS websites for our customers. We help our clients to build user friendly websites.
  • Easy Content Management
  • Good Media Services
  • Visitor Group Feature
  • SAAS, across the board
It is best suited for companies who wants to build websites faster and maintain it for longer term
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are still in the "crawl" stage, to be honest. Very basic usage of product attribution and layout management. We are working with a 3rd Party to overhaul the platform as well as implementing an MDM to better manage our product content.
  • Well laid out UI and intuitive UX
  • Ability to easily select and deselect specific content or rules
  • Ability to see what you changed and review before publishing
  • Would like better mass change tools
  • For a novice user, having "everything" available can be overwhelming vs. giving the user a "recommended" set of things to manage and then opting in and enhancing as they learn and can do more.
I'd say appropriate for a somewhat mature marketing/eComm organization with at least one dedicated FTE running just the CMS.

Less than that, and it could be, as my son would say "OP" and require a lot of prioritization if it's just "part of someone's job".
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our use case involves a need to create a core default website, along with numerous "franchise" websites. Each franchise website can inherit content from the base site, or have unique and distinct content. The Optimizely Content Management System solution has helped us be able to manage this implementation easily and seamlessly. We tried a number of other CMS products prior to the purchase decision, and no other product came close to meeting our very specific needs.
  • Ability to manage users in the environment
  • Allow inheritance models
  • Flexible implementation options
  • Able to separate our presentation layer from underlying APIs built separately
  • In my opinion, the interface is dated (we're implemented on version 11)
  • In my opinion, upgrade path to version 12 is unclear
  • Hosting costs are high
The product is most appropriate in situations of varying dynamic degree. Is able to integrate with external security and authentication providers.

Might be overkill for a more static site with little to no change over time.
October 12, 2023

Opo-TImzely_Style

Score 10 out of 10
Vetted Review
Verified User
Incentivized
its fast and sleek and easy to use
  • the content management
  • the page designer
  • reuseability of content asset
  • wis server
  • AI feature
Optimizely Content Management System was the best solution out there that helped me to remove sitecore
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are replacing our legacy website which is hand coded .NET with Optimizely DXP + Commerce. It handles our whitelabeling for our educational partners with minimal custom config.
  • Centralized web management functions
  • access control and permissions
  • Built in Commerce system
  • Integration with acquired companies is rough
  • Explaination of product capability map to purchaseable items (intentially?) unclear
Commerce
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Optimizely Content Management System for our website. We did the buildout with an agency vendor and completed phase 1 of our MVP launch August 1. We are now scoping phase 2 to remediate some Search and block issues, as well as additional microsite migrations.
  • Scheduling content to be published
  • Blocks provide flexibility
  • SEO and tagging options
  • The blocks have limitations with the vendor build
  • Complications with rolling out to the organization to manage their pages because of complexity
We will be able to grow into the CMS
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it for Franchising model. We use it as a National level website (corporate) and local level (franchising.)
  • Approval process
  • National local relationship
  • Better visual interface
  • Speed
Well suited for complex business needs including workflows, approvals, experimentation. Not well suited for basic website creation.
Dipika Shah | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The product is valuable in developing a tool for content editor allowing them to create and publish content on the go.
  • building of customized blocks
  • assets management
  • version history content specific
  • proving integration for tag management
  • detail documentation of features and utilities of the tool
as the tool is meant for it is best suited for CMS.
Score 10 out of 10
Vetted Review
ResellerIncentivized
Personalization: It enables businesses to deliver tailored content to different audience segments, improving user engagement and conversion rates. A/B Testing: Optimizely Content Management System allows for easy A/B testing of content and layouts, helping organizations identify what resonates best with their audience. Multichannel Publishing: It supports content distribution across various channels, such as web, mobile, and social media.Scalability: Optimizely Content Management System can scale to accommodate growing content needs and evolving digital strategies. Analytics: It provides insights into content performance, allowing organizations to make data-driven decisions.
  • Personalization
  • Multi channel publishing
  • Security
  • Deploying
  • Tinymce config
Personalization: It enables businesses to deliver tailored content to different audience segments, improving user engagement and conversion rates.A/B Testing: Optimizely Content Management System allows for easy A/B testing of content and layouts, helping organizations identify what resonates best with their audience.Multichannel Publishing: It supports content distribution across various channels, such as web, mobile, and social media.Scalability: Optimizely Content Management System can scale to accommodate growing content needs and evolving digital strategies.Analytics: It provides insights into content performance, allowing organizations to make data-driven decisions.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
This is our web content management system for astho.org. The system has helped us produce digital content in a quicker, more efficient way.
  • Easy to search components
  • Cross posting
  • Explore how users search and make improvements based on user data
  • Can be quite complex for small orgs
  • Lots of options, but can be expensive to implement
Large marketing and content team
Kyle Roy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Content management and design. Governance and access control. Reports and data presentation for public and private consumption. Document management for case files, API ecosystem for updating data, live data from multiple sources, and releasing content on a schedule from the CMS programmatically. The CMS allows us to open up content creation to those who really know what they need, while the ability to update templates independently makes a much more effective user experience.
  • Seamless deployment.
  • Separation of concerns.
  • Schedule jobs.
  • Asset cleanup.
  • Upgrade and community.
  • Upgrade roadmap.
  • Mass content management.
  • Providing features on CMS 11.
Great CMS for large organizations to quickly get concepts to implement and test in the real world. Wouldn't use it for small projects that don't often change. Don't use a hammer when a screwdriver would work. Make sure Opti is the tool that will work best for your organization. But if it is right, it really will be right.
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