Elevio Reviews

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Reviews

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About Elevio

Elevio's knowledge platform is designed to intelligently deliver contextual content to customers. Elevio acts as a 24/7 automated support team, intelligently delivering in-app help to the right customer at the right time, and actively deflecting incoming support tickets. Elevio uses data to help constantly improve the company's products and documentations, designed to allow the user to leave no customer behind.

Elevio Features

Customer Data Extraction / Integration Features
Does not have featureProduct usage
Has featureHelp desk / support tickets
Does not have featureOnline customer community
Does not have featureBilling
Does not have featureMarketing emails
Customer Success Management Features
Does not have featureNPS surveys
Does not have featureSponsor tracking
Does not have featureCustomer profiles
Has featureAutomated workflow
Has featureInternal collaboration
Does not have featureCustomer health scoring
Has featureCustomer segmentation
CSM Reporting & Analytics Features
Does not have featureCustomer health trends
Has featureEngagement analytics
Does not have featureRevenue forecasting
Has featureDashboards
Does not have featureCustomer lifetime value
Does not have featureChurn rate
Security Features
Has featureRole-based user permissions
Platform & Infrastructure Features
Does not have featureAPI
Has featureIntegration with Salesforce.com
Does not have featureIntegration with Marketo
Does not have featureIntegration with Eloqua
Additional Features
Has featureIntegration with Zendesk
Has featureIntegration with Slack

Elevio Screenshots

Elevio Integrations

Slack, Zendesk, Help Scout, Groove, Kustomer, Teamwork Desk, UserVoice, WordPress, Statuspage, Drift, Freshchat, Intercom, LiveChat, Olark, Smooch, Zapier, Segment, Salesforce, User Engage, Snap Engage, Tagove, Zendesk Chat (formerly Zopim)

Elevio Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Elevio Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media

Elevio Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No