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Elite ProLaw Reviews and Ratings

Rating: 4.1 out of 10
Score
4.1 out of 10

Community insights

TrustRadius Insights for Elite ProLaw are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

ProLaw is a comprehensive software solution that has revolutionized law firms by providing an all-inclusive practice and document management platform. With ProLaw, law firms can keep their case files organized, updated, and easily accessible. This software is utilized by everyone in the firm, from reception to attorney partners, on a daily basis. By using ProLaw, law firms have greatly reduced the need for physical files and paperwork in their offices, leading to increased efficiency and productivity.

One of the key use cases of ProLaw is its ability to serve as a unified platform for accessing all aspects of client relationships. Law firms can manage client records, invoicing, contract management, docket management, and litigation documents all in one place. This not only streamlines the workflow but also enhances efficiency in serving clients. Moreover, ProLaw's fluid interface throughout the program minimizes the need for extensive training, making it easy for users at all levels of the organization to utilize the software effectively.

Another important use case of ProLaw is its role in front and back-office operations. From timekeeping to contact management, document management to accounting, ProLaw offers a wide range of features that support various departments within law firms such as Finance, Account, and Attorneys. By leveraging these features, organizations can ensure seamless collaboration and information sharing across departments.

Overall, ProLaw has become an indispensable tool for law firms seeking to streamline their operations and improve client service. Its ability to centralize client information, automate repetitive tasks, and provide a holistic view of the practice makes it an essential asset for any legal professional looking to enhance efficiency and productivity within their organization.

Reviews

6 Reviews

Prolaw will be your software of choice for growing Law firm

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

The entire law firm uses Prolaw on a daily basis for Accounting, time keeping and document management. It has created a unified platform for us to access all aspects of our client relationships. It limits the amount of training needed because of the fluid interface throughout the different areas of the program.

Pros

  • Great office integrations
  • reliable and fast performance
  • Easy to navigate

Cons

  • better training materials
  • buttons should be more in line with the functions they do
  • an easier way to run queries for reports

Likelihood to Recommend

once the software is set up, it streamlines the billing process and helps with E-discovery on cases. You can also customize some areas to fit your needs specific to your firm. Paperless Proforma eliminates a lot of paper and streamlines the Prebill process. It also incorporates email billing to eliminate wasted paper.

ProLaw: A good legal management platform for lawyers

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

ProLaw is used by our organization to manage and organize client records, invoicing, client billing, contract management, docket management, and managing litigation documents. The software is being used by some departments including Finance, Account, and Attorneys. It provides a single platform to host various client records and helps us in servicing the clients in an efficient and productive way.

Pros

  • Accounting, time entry and billing are an easy task with ProLaw.
  • Streamlines and automates the work of lawyers and other staff.
  • Risk management and maintain regulatory challenges.
  • Case and matter management.
  • Integration with Microsoft apps such as Excel, Word and Outlook.

Cons

  • Software is little bit slow.
  • Front end user interface can made modular or modern.
  • Software has some bugs and updates could be more frequent to remove those bugs.

Likelihood to Recommend

ProLaw seems to be a good legal management platform for small to mid-size companies. The software could be installed on-premise or cloud version can be also purchased depending upon your needs. The software is best suited for tasks such as client invoicing and billing, Docket and contract management, time tracking, and automate and co-ordinate workflow between lawyers and other staff.

Vetted Review
Elite ProLaw
2 years of experience

ProLaw: Practice and Document Management All-In-One

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

ProLaw is a great practice management and document management solution. IT is an all-inclusive software that will revolutionize a law firm. It has an answer to most legal-specific issues and is designed for law firms. It provides a single pane of glass for keeping clients and matters organized and easy to access and categorize documents and/or templates.

Pros

  • Organize clients and matters.
  • Categorize and force structure to documents.
  • Provide collaboration opportunities and easy search-ability.

Cons

  • Installation and maintenance of application hooks can be cumbersome.
  • Troubleshooting small annoyances is prevalent.
  • Complicated compatibility matrix with operating systems and Office/Adobe versions.
  • Regular updates for maintenance and large scale upgrades are an "all hands on deck" downtime situation.

Likelihood to Recommend

ProLaw is a great solution, especially when one is a startup law firm. It is an amazing solution that covers MANY bases for organizing a company and providing collaboration opportunities. The software can be a tad pricey, which may scare away many customers, but the bang for the buck is there as ProLaw covers practice management AND document management.

ProLaw - A boost to any size firm!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We utilize ProLaw to manage our entire organization. We use it to document any and all legal matter information, billing, etc. The software is all encompassing so it really addresses all issues. When searching legal software it was really difficult to find a software program similar to what I was used to utilizing in the fortune 500 businesses that handled everything a law firm needed to do. I was excited when I finally stumbled onto ProLaw after a six-month search and trial of numerous programs.

Pros

  • ProLaw allows you to bill your time simply and highly effectively which makes the program valuable.
  • The accounting portion of the software is set up to be very simple to use even for those who are not versed in accounting. It is a simple deposit into an account and a check out of the account.
  • The ability to create custom document templates allows you to save countless hours of wasted time cutting and pasting when used in conjunction with stock and custom matter data tabs.
  • When the proper business practices are put in place, the properly organized data contained within a matter can allow even non legal employees the ability to provide first class customer service to clients with questions on their legal matter.

Cons

  • ProLaw has been working on easier ways to add multiple documents to emails without flipping back and forth or changing document names to the storage number of the document in its database.
  • Although you can export billing information to an excel sheet, it would be beneficial if one could print all billed items for a matter that included the description of the billed event rather than just the amounts. Currently the only way to do this would be by printing statements.

Likelihood to Recommend

I feel this software platform is beneficial to companies of all scales and honestly cannot think of a scenario that it would not be appropriate. ProLaw addressed all issues concerning the documentation, organization, and managing of all legal matters. It provided a robust document preparation platform and allows me to customize almost every aspect of the system. ProLaw provides excellent support for issues and will assist you in creating business practices around the program for a fee. Most importantly it provides a sound way to manage and know your finances including up to the minute financial information for all legal matters when the proper business practices are present.

Why we choose ProLaw

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

My current law firm uses ProLaw throughout the entire organization. We use all of the features of ProLaw in both front and back-office operations. ProLaw provides us with an all in one solution for our law firm needs from timekeeping, contact management, document management to accounting and financial reporting.

Pros

  • Through system security attorneys, paralegals, secretaries and accounting staff have access to our client's entire files at their fingertips. Whether it be contact info, documents, case status and/or financial information.
  • There are a multitude of ways for timekeepers to enter their time into the system. I don't have to worry about fitting a square peg into a round hole, rather there is probably a solution for a particular timekeeper already built into the system.
  • The flexibility of SSRS report writing allows me to basically get any report/combination of reports I need to operate the business.

Cons

  • ProLaw could use expanded mobile features and/or make the Portal part of the program rather than a separate piece to purchase.
  • I'd love to have the old system of annual conferences wherein it was only ProLaw and many, many classes offered each day. Location much more low key and therefore less costly for firms to attend. I enjoyed the longer conference platform.
  • Simplify report writing, not sure how but make it easier.
  • Releases seem to be coming out too often, two a year are a lot, would rather see fixes than new releases.

Likelihood to Recommend

<div>I use to think ProLaw was for a big firm but I no longer think that is has a limit. I see the value to small firms due to the all in one functionality. ProLaw actually works wonderfully for firms who have a few people with many job tasks or oversight as everything is at their fingertips.

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</div><div> I find it is best in hourly or flat billing firms rather than contingency matters.

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Powerful and Easy to Use - What Else Do You Need?

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Our law firm uses ProLaw as our document management solution. It helps us keep case files organized, updated, and reachable at all times. Everyone at our firm uses the program every day — from reception all the way to attorney partners. ProLaw has greatly reduced the need for physical files and paperwork in our office.

Pros

  • Document management - ProLaw keeps everything organized very well by case, document type, and more.
  • Easy User Interface - Easily learned by everyone in our office with no need for regular support or in-depth training
  • Straightforward design - For the most part, ProLaw keeps all the tools right in front of you without any need for looking around or playing with program

Cons

  • Not much export functionality - can be difficult to export entire files or cases, requiring additional third-part software for large export jobs
  • No folder functionality - Folders are replaced by "children" which makes it difficult to deal with files that come in separate folders.
  • Strange Query function - advanced query seems to work with its own language and formulas, making it hard to look for specific files. Poor sidekick to the very powerful quick-find.

Likelihood to Recommend

Law firms or attorneys looking to manage case files digitally, go completely or partially paperless, or that want to modernize their approach to document management should look in to ProLaw. Probably not very suitable to anyone <i>outside </i>the legal realm, but incredibly powerful for lawyers and their firms.