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Chrome River INVOICE

Chrome River INVOICE

Overview

What is Chrome River INVOICE?

Chrome River INVOICE, from Emburse, is a software solution designed to Increase AP team agility with fully mobile invoice management software that the vendor states improves accuracy, expedites processing and increases spend visibility.

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Recent Reviews

TrustRadius Insights

Users have experienced significant benefits from using ChromeRiver's software for invoice and expense management. The software has …
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Awards

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Pricing

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What is Chrome River INVOICE?

Chrome River INVOICE, from Emburse, is a software solution designed to Increase AP team agility with fully mobile invoice management software that the vendor states improves accuracy, expedites processing and increases spend visibility.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Chrome River INVOICE?

Chrome River Invoice aims to increase AP team agility with fully mobile invoice management software, designed to improve accuracy, expedite processing and increase spend visibility - all through a modern interface.

Chrome River INVOICE Video

Chrome River Invoice

Chrome River INVOICE Competitors

Chrome River INVOICE Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
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Comparisons

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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have experienced significant benefits from using ChromeRiver's software for invoice and expense management. The software has streamlined processes, resulting in faster processing times and increased ease of pulling supporting documents. It provides more visibility on the submission and payment process of invoices, allowing users to make timely decisions and identify compliance violations. Employees in the field can submit, review, and approve invoices from their phones, eliminating bottlenecks in the expense submission and approval process. By eliminating the need to track paper, the software increases accountability and solves issues related to improper or careless expense reporting. Additionally, it has reduced double payments and overpayments while improving reimbursement times for staff. Users appreciate how easy it is to go paperless, track the approval flow, and streamline the invoice approval process. The software has also improved transparency, reduced processing time, and increased accuracy in expense management by eliminating the need for physical paper and increasing access to data. It has received praise for its efficiency in creating invoices as well as its ability to tailor the system to meet individual company's needs. Overall, ChromeRiver's software has provided a phenomenal experience for managing invoices and expenses, saving time, money, and paper while improving record keeping, approvals, compliance checks, and visibility of spend.

Clear and Easy to Use: Users have found Emburse Chrome Invoice to be clear and easy to use for submitting invoices. The user interface is described as intuitive and straightforward, making the process of submitting invoices easy and efficient. Some reviewers have mentioned that the software is almost self-explanatory, indicating that users find it easy to understand and operate without needing extensive training or guidance.

User-Friendly Layout: Many users appreciate the layout of Chrome Invoice for its user-friendliness and intuitive design. They find it easy to navigate and locate necessary information within the software. The clear and intuitive layout makes it simple to track the status of invoices and determine which invoices have been paid.

Time-Saving Efficiency: Reviewers highlight how using Emburse Chrome Invoice saves them time by eliminating additional steps in the invoice submission process. They mention that this ease of use streamlines the invoice approval process, eliminates manual paperwork, and ensures a seamless workflow.

Difficulties with Return Feature: Several users have encountered challenges with the return feature, finding it to be less intuitive compared to the Expense module. They have expressed frustration in navigating and using this feature effectively.

Lack of Proxy Access for Administrators: Administrators have expressed dissatisfaction with the system's limitation on proxy access. Without the capability to view information on behalf of other users, administrators find it difficult to provide efficient support and resolve issues promptly.

Challenges with Expense Reimbursement Process: Users have found the Expense Reimbursement process to be complex and cumbersome. They desire a wider range of categories to choose from, which would make expense reporting more accurate and streamlined.

Users have provided several recommendations based on their experience with Emburse Chrome Invoice. The three most common recommendations are:

  1. Keep the approval structure approach simple and spend time on initial setup and testing. Users suggest that a straightforward approval workflow is preferable to avoid unnecessary complexity. They emphasize the importance of investing time in setting up and thoroughly testing the system before rolling it out to ensure a smooth implementation.

  2. Pay attention to routing rules and properly train end users. Reviewers advise being meticulous when configuring routing rules within Emburse Chrome Invoice to ensure that invoices are directed to the correct approvers. Additionally, they highlight the necessity of providing comprehensive training to end users to maximize efficiency and reduce errors.

  3. Take advantage of the training and support available from Emburse Chrome Invoice. Users recommend utilizing the training resources and support options provided by Emburse Chrome Invoice. They find these resources helpful in gaining a better understanding of the product's features and functionalities, as well as resolving any issues or challenges that may arise during implementation or day-to-day use.

Overall, reviewers stress the need for simplicity in the approval structure, thorough testing, attention to routing rules, proper training of end users, and taking full advantage of available training and support from Emburse Chrome Invoice. By following these recommendations, users believe organizations can optimize their experience with the software and achieve seamless invoice management processes.

Reviews

(1-2 of 2)
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Lorrie Black | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Emburse Chrome River Invoice for non-PO payments in our organization. Electronic routing solved the problems of paper being passed from office to office for wet signatures. We have gone from up to two weeks from submission to payment to as little as one day. We were able to build rules based on our policies, allowing our users to submit a correct request for payment the first time.
  • Electronic Routings
  • Submit Compliance and Violation rules
  • Mobile Application
  • Adding Receipts
  • Accessing invoice history
  • Reporting
  • Easy to use with little to no navigational training needed for most users.
  • Being able to add our own compliance rules eliminates the back and forth between creator and approver.
  • Invoices can be created, approved, and paid within hours.
    • Normally, our processing time is two or three days. Before Emburse Chrome River Invoice, it was up to two weeks.
  • Easily upload receipts/invoices into the system using email or the application SNAP. No need to have a scanner.
  • Submit compliance rules
  • Electronic routings
  • Completely paperless process
  • No more lost campus mail
  • No more staff walking documents through approvals
  • No more scanning
  • No more file storage needed
  • No more multiple copies of the same information in several departments
We had a home grown paper intensive form.
Catherine Mallon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We started using Emburse Chrome River Invoice prior to their actual final creation and publication of the platform. We were implementing Emburse Chrome River Expense and needed the ability to pay vendors directly through the same portal so that users would not have to switch between two different platforms. We also needed to be sure to keep all travel-related costs in one place. It is being used across our entire university. We can reimburse a traveler and pay a vendor directly, all in one report. This really does eliminate stress and overworking on the user.
  • Look for duplicate invoice numbers
  • Export into the current ERP system to initiate the check
  • Create an error report to view if the address is not correct in the system
  • I would love the ability for a user to be able to go ahead and type the name and address of the vendor even if they are not in the drop-down so that the report can be processed upon the setup of the required vendor.
Emburse Chrome River Invoice is perfectly suited to keep all invoicing in one place as well as to eliminate all paper and keep an automated record of all payments. It allows us to get to the next level of automation. The reporting options are very user friendly and provide a platform of ease so that all managers can look up their specific reporting needs.
  • Integration with our ERP system
  • User friendliness
  • Paper elimination
  • Huge reductions in paper filing and processing
  • Reduction in time looking for paper files and reporting
  • Created the ability for staff to be more creative and forward thinking with processing
We were previously using paper check requests or Jaeger for invoicing payments. We do still use them for anything other than travel. However, all travel-related items are processed through Emburse Chrome River Invoice--we are hopeful that in the future we will navigate to processing all payments in Emburse Chrome River.
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