OpenText Documentum features and reason to use
Our customers have a lot of documents for customers and product specifics. And managing them in a directory or at some storage was very …
Overview
What is OpenText Documentum?
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise…
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Popular Features
- Content capture & imaging (7)10.0100%
- File sync, storage & archiving (7)9.090%
- Document management (7)9.090%
- Records management (7)9.090%
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What is OpenText Documentum?
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise…
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What is OpenText Documentum?
OpenText Documentum Video
OpenText Documentum Overview
OpenText Documentum Competitors
- Amaxus CMS (discontinued)
- OnBase
- Microsoft SharePoint
- Oracle WebCenter Content
- IBM FileNet Content Manager
- OpenText Content Suite Platform
- Laserfiche
- Rocket Mobius
- Alfresco
- Perceptive Content
- Micro Focus Content Manager (formerly HP Records Manager)
OpenText Documentum Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | , |
| Mobile Application | , |
Frequently Asked Questions
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.
Amaxus CMS (discontinued), OnBase, and Microsoft SharePoint are common alternatives for OpenText Documentum.
Reviewers rate Content capture & imaging and Security, risk management & information governance and Integration highest, with a score of 10.
The most common users of OpenText Documentum are from Enterprises (1,001+ employees).
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(17)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users of the Open Text web app have made several recommendations based on their experiences. The three most common recommendations are:
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Stay true to document management standards before creating a system: Users recommend ensuring that the system adheres to established document management standards in order to maintain accuracy and efficiency.
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Explore other options before choosing Documentum: While some users find Documentum to be a good repository for saving documents and data, they suggest considering other interfaces that may offer more efficient solutions.
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Consider PLM tools as an alternative: Users suggest that Agile and Arena, among other PLM tools, may be better than Documentum for managing documents. However, if a PLM tool is not an option, Documentum is considered the best out-of-the-box tool available.
It is important to note that while some users recommend Documentum for its record management and documentation capabilities, others caution about high maintenance costs and the need for skilled labor. Additionally, users suggest negotiating pricing and packages, having experienced implementors and administrators, evaluating flexibility in accommodating changes, and considering long-term vision and investment. Some users even recommend using Documentum in specific browsers or replacing it with a more robust platform for web content management.
Attribute Ratings
Reviews
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November 11, 2015
EMC Documentum ECM product suite overview
Score 9 out of 10
Vetted Review
Verified User
EMC Documentum ECM products are being used across the company I am currently assigned as consultant. It is used globally within the company, and primarily for archiving/storing data, applying retention and managing content within the Research and Development department. It addresses problems of managing content for easy retrieval, storage, applying retention - the whole document life cycle.
- For transaction based content management, xCP product from Documentum product suite works excellent, supporting easy and fast development, huge throughput and integration with other products, like scanners etc.
- Documentum Content Server is probably the most robust and most advanced in the ECM field, which does an excellent job out of the box but provides much of extensions to be developed for specific client needs. Yet, for companies that don't require so many features, there are definitely cheaper solutions that gets the basic ECM work done.
- Newly changed interface approach for xCP and D2 products are quite appealing to customers and very fast, when in comparison with web based applications. Yet, with Documentum 7, even wdk is faster and more robust.
- WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
- EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
- Increased document throughput and automation for transaction intense business processes.
- Increased document turnover time for reviews and approvals.
- Increased employee efficency
- Easier adherence to document retention as required by governing institutions.
- Opentext Livelink 9.7/ ContentServer 10.5
While Livelink has many more modules out of the box and provide some more functionality which can be applied to document lifecycle without writing any customizations, from the support perspective Documentum is much cheaper to support and it is much more stable than Opentext ECM products.
Change management was a big part of the implementation and was well-handled