Great for basic functionality, anything beyond is questionable
We utilized WorkForce Suite primarily for timekeeping and tracking KPIs.
Overview
What is WorkForce Suite?
The WorkForce Suite, by WorkForce Software, is a mobile-first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite aims to help global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity…
Recent Reviews
Reviewer Pros & Cons
Pricing
N/A
Unavailable
What is WorkForce Suite?
The WorkForce Suite, by WorkForce Software, is a mobile-first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite aims to help global enterprise organizations optimize their labor, protect against compliance…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is Homebase?
Homebase in San Francisco offers restaurants, hotels, hospitals, and retailers their employee scheduling and time tracking tools with scheduling optimization and team messaging for coordinating shifts; service includes a free time tracking app.
N/A
Unavailable
What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is WorkForce Suite?
The WorkForce Suite, by WorkForce Software, is a mobile first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite helps global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity, while building a highly engaged, resilient and agile workforce.
The WorkForce Suite provides an integrated solution for anywhere and always-on management and optimization of the workforce including time and attendance, scheduling of diverse employee populations, labor forecasting, absence and leave management, task management, workforce analytics, fatigue management, digital workplace assistant, employee self-service, shift management, employee communications and collaboration, employee voice and micro training.
WorkForce Suite Features
- Supported: WorkForce Time
- Supported: WorkForce Scheduling
- Supported: WorkForce Absence and Leave Management
- Supported: WorkForce Experience
- Supported: WorkForce Fatigue Management
- Supported: WorkForce HUB
- Supported: WorkForce Assistant
WorkForce Suite Screenshots
WorkForce Suite Competitors
WorkForce Suite Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Andorra, Argentina, Australia, Austria, Bahrain, Barbados, Belgium, Bolivia, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Dominica, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, South Korea, Kuwait, Latvia, Lebanon, Lithuania, Macau, Malaysia, Mexico, Montenegro, Morocco, Netherlands, New Zealand, Nigeria, Norway, Oman, Pakistan, Panama, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, St Lucia, Sweden, Switzerland, Taiwan, Thailand, Trinidad, Turkey, Turkmenistan, UAE, Ukraine, United Kingdom, United States, Vietnam |
| Supported Languages | Arabic, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Serbian, Swedish, Turkish, Ukrainian, Chinese (Simplified) |
Frequently Asked Questions
The WorkForce Suite, by WorkForce Software, is a mobile-first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite aims to help global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity while building a highly engaged, resilient, and agile workforce.
UKG Workforce Central (discontinued), Kronos Workforce Dimensions / UKG Dimensions (discontinued), and Dayforce are common alternatives for WorkForce Suite.
The most common users of WorkForce Suite are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(12)Attribute Ratings
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
April 29, 2015
Recommendation of EmpCenter...it just plain works
Score 10 out of 10
Vetted Review
Verified User
Empcenter was deployed across the entire organization. We implemented SAP from a legacy system and due to the complexity and diversity of our hourly work rules, we needed a time and attendance system that was more agile than SAP to change rules. We researched half a dozen different products and landed on Empcenter as the best fit. We have 33 distinct payroll areas that had different rules to be applied. Due to aggressive acquisitions in the past, the company had those business units grandfather their rules when they were purchased. We need the flexibility of Empcenter rule writing to accommodate that diversity of rules. We also had very robust reporting requirements which were in part satisfied by their "canned" reporting but was extensible via the crystal reporting that was included.
The entire selection through implementation lasted about 18 months with a good solid year on the implementation. We used Workforce as our implementation partner to help us configure everything. They did the majority of configuration but worked with us in the knowledge transfer moving forward so we could make changes as needed in the future. Overall the system performed as we expected and were quite happy with the implementation and functionality. We purchased 150 physical time clocks as part of the package and we had very little problems getting them deployed across the enterprise. I would say that the only thing that was surprising was their internal table structures made it difficult (not impossible) to create custom reports at times. Our staff was used to writing query statements but some got quite involved when getting a lot of disparate data. This can certainly happen in other systems as well.
Overall our users took to the system quite well. They were used to coming from a system that had been highly customized for them so we were afraid of some change management issues. However, the old system was more green screen like and since we lost little if any functionality, the training and change management went quite well.
The entire selection through implementation lasted about 18 months with a good solid year on the implementation. We used Workforce as our implementation partner to help us configure everything. They did the majority of configuration but worked with us in the knowledge transfer moving forward so we could make changes as needed in the future. Overall the system performed as we expected and were quite happy with the implementation and functionality. We purchased 150 physical time clocks as part of the package and we had very little problems getting them deployed across the enterprise. I would say that the only thing that was surprising was their internal table structures made it difficult (not impossible) to create custom reports at times. Our staff was used to writing query statements but some got quite involved when getting a lot of disparate data. This can certainly happen in other systems as well.
Overall our users took to the system quite well. They were used to coming from a system that had been highly customized for them so we were afraid of some change management issues. However, the old system was more green screen like and since we lost little if any functionality, the training and change management went quite well.
- A lot flexibility in configuration of the system
- works well with other systems. We were able to collect data from another time system, Avaya phone systems and even a point of sale system with not a lot of difficulty.
- They know their product and integration points. They were able to troubleshoot problems with hardware time collection devices quite quickly. We found the devices they sold to be quite durable.
- Out of the box they have more reports than I would have anticipated. Creating new reports was sometimes a task if it was complex but there were usually similar reports you could use as a starter template
- Specifically I am not sure it is possible but the table structure was complex and hard to create complex reports
- The configuration is not intuitive. However, making it more intuitive would probably add a considerable amount of overhead for processing
- I thought that some of the screens could be combined in certain cases.
- Overall we were able to respond to business unit changes faster than we would have with other products and certainty with SAP solutions
- The HR employees had much better access to reporting and formatting of those reports.
- The clocks themselves were much less trouble than the hardware we had in place prior to the implementation. One negative at first was that we were not able to use the old clocks but in the long run, it was a blessing.
We looked at about 6 solutions and narrowed the field down to 3 which included Empcenter, Kronos and I believe worqplace. The real two were Empcenter and Kronos as it really had the flexibility we needed for all our different scenarios. We liked them both and the cost was going to be in the same general area so we were able to make the selection purely on the user experience and technology. Empcenter seemed a little more configurable for our purposes over Kronos and that's how we landed on that decision.
75
Front line employees interface not just with the clocks but they also use the time clock on their computers while some entered their own time. Managers entered and approved time. HR managers were local SME's and were the first level of administration when questions arose. Finally, there are 2 administrators that keep the system rolling.
2
A fairly technical background is needed. A configuration background is very helpful as well as an understanding of SQL and table structures.
- Collect time in the factory
- Apply complex and diverse work rules
- integration with other time collection systems.
- collecting data from a POS device and sending that attendance data to workforce
- collecting data from a telephone system and sending that attendance data to workforce
- We had one location that had clocks spread across 2 physical locations with clocks about 20 miles apart. We were able to configure the clocks so one could clock in one location and clock out at the other location.