My review on Emptoris from a Buyer's Perspective
I've used Emptoris in two jobs. The first place I used it (HBO), it was mostly used for eSourcing. I believe only the Procurement/Sourcing …
Starting at $59 Per User Per Month
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- Contract database (5)7.777%
- Contract search (5)7.575%
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Emptoris
$59.00
Cloud
Per User Per Month
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- No setup fee
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- Free/Freemium Version
- Premium Consulting/Integration Services
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IBM Emptoris DocuSign Demo Video
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Procurement - Demo Emptoris
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Emptoris Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
CobbleStone Contract Insight® are common alternatives for Emptoris.
Reviewers rate Contract creation highest, with a score of 9.
The most common users of Emptoris are from Enterprises (1,001+ employees).
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(23)Attribute Ratings
Reviews
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December 09, 2015
Return your annual investment Day 1
In a previous capacity at a large global pharmaceutical company we used Emptoris sourcing in over 50 countries and completed over 11000 events per year with half of those being auctions. We put approximately $5B of spend through the solution which generated a staggering ROI. We also used Emptoris spend and had huge success in spend data management driving spend visibility and compliance.
- Strong analytical capabilities
- Great auction functionality
- Easy supplier registration
- Strong RFx capabilities
- Fairly sophisticated user interface for an everyday user
- Could improve help center response
December 08, 2015
Great customization options -- with certain limitations
Emptoris is our contract management solution for the procurement department and HMO provider contracts.
- Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed.
- Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc.
- Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards.
- Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables.
- Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization.
- Reporting on specific contract language - while it is easy to pull reports based on values populated within the configured business term variables, it is much more difficult to pull reports to identify specific contract language modifications which were typed in via redlining. Even using a workaround involving combining various repository search and reporting techniques, the contracts must still be opened individually to view the modified language if the containing clause exceeds 1,000 characters. This process is tedious and flawed and not something an average user is capable of managing on their own so administrator and/or IT department involvement is often required.
- Inelegant UI - while recent versions have a greatly improved UI, it is still quite inferior when compared to the modern user interface designs today's tech-savvy employees have become familiar with. Also, there are inconsistencies within the interface that are quite perplexing (for example, inconsistently named fields (Contract Substatus, Contract Sub Status, Contract SubStatus), or screens with consistent search criteria layout sometimes allow use of the Enter key on the keyboard to submit the search query while Enter doesn't work on identical screens and the user must manually mouse-click the Search button to submit the search query - while this is inconvenient, it does also call into question the behind-the-scenes quality control as well).
- Vendor support - sometimes it is a great experience. Often however open tickets can drag on for months or be picked up or handed off to many different support techs. It can be frustrated repeatedly relating the specifics of a complex issue to multiple individuals. Would much rather have complex issues which cannot be resolved within a single support touch-point be assigned to a primary owner who can work with the customer throughout the resolution process until the issue has been successfully resolved. This is an area which has a significant amount of opportunity for improvement.
July 26, 2014
A to Z solution
IBM Emptoris is used in the Contracting and Procurement department of the organization. It solves the way Wells Contracts are managed centrally and helps ease the process of procurement from point A to Z. Helps enhance the procurement function, promotes user friendliness, and is a one-stop shop for all contract / category management needs.
- Contracts centrally managed
- Rfp / rfq / tender process enhanced
- User friendly / ease of use
- All attachements, documents, communication etc in one place
- One stop shop solution
- The general flow of things
- Straightforwardness
- More customization
July 21, 2014
Differences in Contract Management
Emptoris is being used in the Supply Chain department to track and organize contracts, BAA agreements, Master Service Agreements and SOW agreements. We also track when these contracts are up for renewal.
- The system is pretty straight forward and generally easy to use.
- I like the feature that you can set a notification for 30 days prior to expiration on contracts.
- The system has a good reporting feature.
- First, I must admit that we are using an older version of Emptoris, so some of my concerns may well be addressed in newer versions. First, we do not have a good system for rating / vendor management within the database
- The system does not tie into our SAP system, or Microsoft.
- Is not Cloud based
- Have found customer support to be less than anticipated.
July 21, 2014
Contracts Management on Emptoris Product
Score 8 out of 10
Vetted Review
Verified User
We used Emptoris contracts product software for one of the world leading healthcare organizations as a solution for their business problems. Maintaining a contract over a period of time has always been a nightmare to companies, Emptoris has addressed many problems on contract management and provides easy operations throughout the contract life cycle and with post life cycle activities. Specifically, Emptoris has addressed the problem of maintaining the contract language in many languages, contract language versions, monitoring and approvals process. It has provided an easy way to create contracts, which helped many end users who are not techies.
- Maintaining contracts as Templates, This feature has helped business to simplify the contract language maintenance and also helped simplify the maintenance of clause related elements that will be used across the product.
- Easy way to create the contracts, Emptoris has provided the easy ways to create the contracts. We dont need any expertise for creating a contract , with interview module any one can do so by answering a simple set of questions.
- Monitoring, This is the best feature I can really count on. The monitoring of the contract is made very easy with the simple configurations and can be monitored in different ways like workflows, email etc.
- MS word as a plugin for editing the language, this is another best feature. Editng of contract language can be done by opening the contract language in a word document . It is a simple process - open, edit, save and close. This saves to Emptoris templates.
- Reporting, Emptoris comes with standard reports which can not always can be fit into our business. This needs to be improved. I hope Emptoris is addressing this issue in their latest releases.
- Though the feature of editing language in MS word is excellent, loading MS word takes time.
July 15, 2014
Emptoris- A simple yet effective user review
Currently Emptoris is being used only in the Sourcing group here at Novartis in the US and Globally. When our business owners reach a certain threshold, as it relates to spend, they contact Sourcing and we utilize Emptoris for our RFX's.
- Manages all supplier questions/inquiries via the message boards.
- Ease of use to add new suppliers before releasing bids
- Easily editable if scope changes during the bidding process
- Building tables could be more user friendly. Most of the time, I just attach a spreadsheet
- Rate Auctions could be more user friendly as well. If you have never done a Rate Auction, that first one will be confusing. There is not alot of guidance throughout.