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Accruent EMS

Accruent EMS

Overview

What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

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Recent Reviews

TrustRadius Insights

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for …
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Satisfied

7 out of 10
July 18, 2022
Incentivized
I am the campus administrator for EMS. I oversee all event scheduling, consult on academic scheduling, as well as coordinate with IT on …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Skedda?

Skedda is a space management platform that specializes in the management of office space, desks, meeting rooms and hybrid workplace scenarios.

What is WorkInSync?

WorkInSync is presented as a single app to manage all hybrid workplace needs. Globally, organizations have started adopting a hybrid workplace, with employees opting WFO/WFH as per their convenience.This has actually introduced new challenges in their life. WorkInSync enables companies to establish…

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Product Details

What is Accruent EMS?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Integrations

Accruent EMS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Condeco by Eptura, AgilQuest, and Teem by Eptura are common alternatives for Accruent EMS.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of Accruent EMS are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(403)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for scheduling and managing events. The system efficiently books rooms, tracks conference room reservations, and facilitates communication between service providers. Users appreciate EMS for streamlining scheduling processes across the organization, from classes and meetings to events. It also helps with work assignment delegation and managing services for internal and external events.

Hospitals also benefit from EMS by using it to schedule conference rooms and manage room and catering requests. For example, TIAA integrates EMS with Outlook, creating a one-stop booking experience that includes features like Webex and attachments. EMS goes beyond room reservations and effectively manages non-room items like banner spaces and van usage.

EMS provides comprehensive support for academic scheduling, event management, and non-academic space management within universities. Many departments already use EMS for event scheduling, with plans to implement it in more departments in the future. In fact, the University of Kentucky relies on EMS more than any other university in the nation for scheduling across all buildings.

EMS is invaluable for risk management and logistical planning. It is utilized in conference centers and other school units with unique spaces. Real-time utilization data allows users to evaluate meeting spaces and classrooms' efficiency. By effectively managing resource allocation and service allocation, EMS enables efficient operations across different departments.

EMS plays a crucial role in enhancing safety and security efforts through essential reporting capabilities. It is used campus-wide for managing catering orders, facilities requests, IT requests, and room reservations. Various groups within an institution benefit from EMS implementation, including the Registrar's Office, Athletics Department, Performing Arts Department, Auxiliary & Event Services, among others.

Overall, EMS receives high praise from users due to its ability to streamline scheduling processes, allocate resources efficiently, and optimize space management within organizations. Its wide range of use cases makes it a valuable tool in educational institutions, conference centers, and organizations requiring efficient scheduling and event management.

Attribute Ratings

Reviews

(1-25 of 166)
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Cheryl Choat-Cobb | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
EMS has the ability to do just about anything you want. They have thought through the most frequently used scenarios and incorporated that in the system, yet the user has the ability to use User Defined Fields to track any other information they deem important. I wish that the User Defined Fields could be specific to buildings as it would be more beneficial for individual needs.
Leo Young | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I believe the configurability for EMS is perfect - it allows for intuitive modifications to be made for an organization's specific implementation, and it allows for custom data fields (called User Defined Fields, UDFs) which allows you to manage/track just about anything. The use of these configurations is seamless and easy.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is highly configurable. The other point to that stick is that you need to keep someone highly trained in the platform to continue to modify, perfect, and maintain it. Also, be prepared for a long process of design, configuration, and implementation. But it is very very flexible, which is a net bonus.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Accruent EMS is very configurable and allows you to customize just about anything you need to suit your organization. You can add categories available to specific offices or all offices and make them as complex as you want them. You can also make certain resources within the categories available to only certain rooms which helps eliminate items being added to rooms that are not compatible. You can configure different views for different types of schedulers based on the types of rooms they schedule. You also have the ability to customize different messages for confirmation and notifications. Accruent EMS also allows for customization within the web app for different templates, links, etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our team has found multiple ways to use EMS to capture details for events. We use packages, individual resources specific to certain rooms, and multiple statuses. It has allowed our team to get granular in how we report specific details to our client or to our internal team.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As I mentioned before, it comes with "Buildings" but I changed those to "Conference rooms," "Vehicles," and "Outside areas." We don't have multiple campuses. We do have multiple buildings, but I could add those to the room names. I also added images of the rooms, directions on how to get to them for new users, what the rooms had built-in (projectors, etc.).
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is flexible to designate a simple beverage service and a catered lunch. There is a place in EMS to show floor maps and maps of the meeting rooms. This allows users to see which rooms would meet their meeting needs and which would not.
Ralston Kwan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It has many configuration points and is daunting the first time around. It has a good amount of options and you'll understand why once you're more familiarized with the product which will then allow comprehensive integrations.
Ana Fernández Silva | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Configuring EMS is not complex at all, but it needs a good training that from my opinion is sometimes limited and expensive. I am missing some training, slices, more videos in the website available for everyone
Mike Kraiman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I will have a better answer when we have completed our configuration in a couple months! Based on the information I have gathered through research, speaking with various EMS representatives and conversations with other users of the software, I believe the degree of configurability is pretty good for this type of product. My past experience has led me to understand that well-designed scheduling software tends toward extensive configurability; as long as the user interface supports doing so easily, all is good. I think EMS Software meets this criteria.
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