EMS Software Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
366 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 101

Do you work for this company?

TrustRadius Top Rated for 2019

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-25 of 158)

Mike Kraiman profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Comprehensive event scheduling software is a very specialized entity and there are only a handful of vendors that can deliver such a product. Based on previous experience with a competitor's application, I believe EMS Software is currently the best choice for a higher education environment where academic (class scheduling) and non-academic (event scheduling) departments wish to collaborate and share spaces for efficient use of campus facilities. Because the software is extremely easy to use and intuitive, departments that rely on revolving student workers for information entry will particularly benefit from the minimal training required to perform basic operations.
Read Mike Kraiman's full review
Nicholas Rohde profile photo
September 03, 2019

EMS Software

Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

It’s great with external and internal bookings and for managing that space. It’s extremely user friendly and has an ease of use in training people new to the software.
Read Nicholas Rohde's full review
Dana Mims profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

EMS is a great tool for managing campus space and events. It is also well suited to manage service providers as they relate to events (though there are some restrictions for catering). It is however not the easiest to use to market those events, even though all of the event data is stored there.
Read Dana Mims's full review
Khadra Abdulle profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

I would recommend EMS for our new nursing building that will be opening up in the next few months. EMS would be great because this nursing building will not only have classes taking place but also housing.
Read Khadra Abdulle's full review
Ana Fernández Silva profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

For any type of event business, EMS is well suited. Businesses like hotels, university, real state business... EMS can be adapted for those necessities.
However, for businesses which need more focus on accounting than event management, I would recommend other accounting tools like Navision or SAP.

Read Ana Fernández Silva's full review
Trish Lofton profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

EMS is the perfect solution for room scheduling. There is no worry about double-booking a room, which is a costly mistake for any business. The software is capable of running so many reports for day-to-day usage as well as future projections in income.
Read Trish Lofton's full review
Shalom Murphy profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

EMS is a great tool for anyone looking to streamline their space booking and service delivery process. There are many products to schedule space however, EMS is a true event management software that building in the ability to notify the various vendors for an event of service deliver changes and requests
Read Shalom Murphy's full review
Cheryl Choat-Cobb profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

EMS is much easier to use than our previous reservation system. Even though only two departments are currently using this program, it can easily be modified to accommodate others on campus. It is user friendly on both the Desktop and Web-based clients. We now have the ability to view calendars for other buildings which makes it easier to help visitor's locate where their events are taking place.
Read Cheryl Choat-Cobb's full review
Corrie Svehla profile photo
August 25, 2019

EMS the Easy Way

Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

The original need to expand EMS was to help with our need of Students to schedule study spaces without intervention from a person and we found that EMS did what we needed very well. We were able to build a template for our students to jump online and schedule the specific room and time they wanted their study space.
Read Corrie Svehla's full review
Holly Hermanas profile photo
August 20, 2019

Rating EMS

Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Well-suited for a large conference center area with many requests from users. It would be great to 2-way sync in Outlook and EMS. I could see that being an issue in some companies.
Read Holly Hermanas's full review
Brian White profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

I feel like the key is to have the top admin. Higher education support without it a full implementation with all of the features is almost dead on arrival. User acceptance is the biggest hurdle in my mind, it lends itself to being used in many different ways if you are willing to think outside the box and let it manage your resources.
Read Brian White's full review
No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

EMS Web App and EMS for Outlook are great with conflict resolution so that the users can always be confident that the room they are booking will not have any conflicts. Furthermore, when making a recurring reservation the users can find alternate rooms on dates that are unavailable at the same time as making the initial reservation.
Read this authenticated review
No photo available
August 07, 2019

EMS Everyday

Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

EMS is great for Outlook integration for the end users because it allows them to book and edit within their calendar. however, for Desktop users editing something made from Outlook it can be a challenge. We have had to cancel all rooms and rebook them if one room isn't available at a specific time but the others are. Or if someone wants to merge two different reservations from 2 Outlook invites into one large invite, we have to again cancel one and add it to the others. If the cancellations are not done correctly from the desktop client, then the entire invite can be cancelled accidentally and the end user has to start over again. These are more exceptional bookings than standard that cause problems. Most of our events booked in Outlook occur without challenges.
Read this authenticated review
No photo available
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

EMS Software is a major upgrade over the system which we've used in the past (Resource 25). It's easy to use. No need to worry about double bookings. The process of publishing is an easy task. Just the way we use EMS works for us. Every once in a while, I'll come across an issue (running reports, a class doesn't synch into a building, or what have you) - those problems I come across every now and then. I receive help from EMS. Those are problems which I wish didn't happen but they do.
Read this authenticated review
No photo available
Score 6 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

It is well suited for event scheduling but struggles with the academic scheduling. There is a much simpler system that could be used to schedule academics.
Read this authenticated review
No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

I can’t speak for other industries, but for us as an event-based [company] it works well. We can easily view and book space, add AV/catering, etc., and all appropriate parties can get notified.
Read this authenticated review
No photo available
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

I believe EMS is well suited for Events - it's easy to use, simple for someone who isn't well schooled in the ways of the software. For Academics, I've found it easy to use although at times it's been difficult to publish terms (without a hitch) or to synch the new buildings on campus (or to run reports).
Read this authenticated review

About EMS Software

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

EMS Software Technical Details

Operating Systems: Unspecified
Mobile Application:No