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Accruent EMS

Accruent EMS

Overview

What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

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Recent Reviews

TrustRadius Insights

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for …
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Satisfied

7 out of 10
July 18, 2022
Incentivized
I am the campus administrator for EMS. I oversee all event scheduling, consult on academic scheduling, as well as coordinate with IT on …
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Awards

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Pricing

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What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Skedda?

Skedda is a space management platform that specializes in the management of office space, desks, meeting rooms and hybrid workplace scenarios.

What is WorkInSync?

WorkInSync is presented as a single app to manage all hybrid workplace needs. Globally, organizations have started adopting a hybrid workplace, with employees opting WFO/WFH as per their convenience.This has actually introduced new challenges in their life. WorkInSync enables companies to establish…

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Product Details

What is Accruent EMS?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Integrations

Accruent EMS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Condeco by Eptura, AgilQuest, and Teem by Eptura are common alternatives for Accruent EMS.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of Accruent EMS are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(403)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for scheduling and managing events. The system efficiently books rooms, tracks conference room reservations, and facilitates communication between service providers. Users appreciate EMS for streamlining scheduling processes across the organization, from classes and meetings to events. It also helps with work assignment delegation and managing services for internal and external events.

Hospitals also benefit from EMS by using it to schedule conference rooms and manage room and catering requests. For example, TIAA integrates EMS with Outlook, creating a one-stop booking experience that includes features like Webex and attachments. EMS goes beyond room reservations and effectively manages non-room items like banner spaces and van usage.

EMS provides comprehensive support for academic scheduling, event management, and non-academic space management within universities. Many departments already use EMS for event scheduling, with plans to implement it in more departments in the future. In fact, the University of Kentucky relies on EMS more than any other university in the nation for scheduling across all buildings.

EMS is invaluable for risk management and logistical planning. It is utilized in conference centers and other school units with unique spaces. Real-time utilization data allows users to evaluate meeting spaces and classrooms' efficiency. By effectively managing resource allocation and service allocation, EMS enables efficient operations across different departments.

EMS plays a crucial role in enhancing safety and security efforts through essential reporting capabilities. It is used campus-wide for managing catering orders, facilities requests, IT requests, and room reservations. Various groups within an institution benefit from EMS implementation, including the Registrar's Office, Athletics Department, Performing Arts Department, Auxiliary & Event Services, among others.

Overall, EMS receives high praise from users due to its ability to streamline scheduling processes, allocate resources efficiently, and optimize space management within organizations. Its wide range of use cases makes it a valuable tool in educational institutions, conference centers, and organizations requiring efficient scheduling and event management.

Attribute Ratings

Reviews

(126-150 of 174)
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October 02, 2018

EMS is great!!

Maurice B. Stewart, MSOL | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
EMS is well suited for handling a group of bookings using the wizard function. EMS is also well suited for handling reservations from outside groups using the web client. EMS is not suited well for Outlook integration in my opinion. Clients often get their reservations added to the wrong date in their Outlook calendars. This results in people showing up for meetings that were not scheduled that day.
October 02, 2018

New to EMS

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Well suited for events but could use some work on reporting tools and academic information. Would like reliable robust utilization reports. It seems some are finding this challenging.
October 02, 2018

EMS is LIVE!

Suzie Mize | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For our higher education setting EMS is perfectly suited to manage both academic classes and non academic events. It helps us manage space effectively and efficiently and is one source of occupancy overview for our campus safety team.
October 02, 2018

Good getting better

Brenda Der | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's flexible and can be adjusted to the users requirements, but this can be a challenge. Sometimes a simple set of instructions is easier. With EMS a solid, well-informed, dedicated OTS department is instrumental to a successful implementation. So it’s well suited to most room scheduling, but best with informed OTS support.
October 02, 2018

Yup

Nora K. Molloy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I would love to just have some simplified lay person explanation-of all of the integrations and modules. It feels choppy the way I discover them. Would love to see some more aesthetic layouts for the standard confirmation forms. Complicated reservations with a lot of detail are difficult for customers to verify. Something as simple as holding the categories would be helpful.
October 02, 2018

EMS lives on!

Lakeisha Reyes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is well suited for booking and managing events. For example, I am able to enter all of my event details and print a confirmation, similar to a hotel BEO. I can also store event related notes and documents. Our education portfolio also uses EMS in the same way. I honestly cannot think of a scenario where it would not be appropriate to use.
October 02, 2018

First year user.

Brandee Keslar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our dispatch crew needed to put out an outage for an outside area, they were able to access EMS to see when that space was available. It is nice that other departments that do not use it as an event reservation can still utilize it for other campus needs.
October 02, 2018

Helpful and easy to use

Score 10 out of 10
Vetted Review
Verified User
Incentivized
EMS is well suited for scheduling rooms that are being used for events. We use it in a university setting, for scheduling rooms used by student groups, departments, and external clients. We don’t use it for booking internal drop down office space because we don't like having to enter reservation information every time.
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