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Accruent EMS

Accruent EMS

Overview

What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

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Recent Reviews

TrustRadius Insights

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for …
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Satisfied

7 out of 10
July 18, 2022
Incentivized
I am the campus administrator for EMS. I oversee all event scheduling, consult on academic scheduling, as well as coordinate with IT on …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Skedda?

Skedda is a space management platform that specializes in the management of office space, desks, meeting rooms and hybrid workplace scenarios.

What is WorkInSync?

WorkInSync is presented as a single app to manage all hybrid workplace needs. Globally, organizations have started adopting a hybrid workplace, with employees opting WFO/WFH as per their convenience.This has actually introduced new challenges in their life. WorkInSync enables companies to establish…

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Product Details

What is Accruent EMS?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Integrations

Accruent EMS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Condeco by Eptura, AgilQuest, and Teem by Eptura are common alternatives for Accruent EMS.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of Accruent EMS are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(403)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for scheduling and managing events. The system efficiently books rooms, tracks conference room reservations, and facilitates communication between service providers. Users appreciate EMS for streamlining scheduling processes across the organization, from classes and meetings to events. It also helps with work assignment delegation and managing services for internal and external events.

Hospitals also benefit from EMS by using it to schedule conference rooms and manage room and catering requests. For example, TIAA integrates EMS with Outlook, creating a one-stop booking experience that includes features like Webex and attachments. EMS goes beyond room reservations and effectively manages non-room items like banner spaces and van usage.

EMS provides comprehensive support for academic scheduling, event management, and non-academic space management within universities. Many departments already use EMS for event scheduling, with plans to implement it in more departments in the future. In fact, the University of Kentucky relies on EMS more than any other university in the nation for scheduling across all buildings.

EMS is invaluable for risk management and logistical planning. It is utilized in conference centers and other school units with unique spaces. Real-time utilization data allows users to evaluate meeting spaces and classrooms' efficiency. By effectively managing resource allocation and service allocation, EMS enables efficient operations across different departments.

EMS plays a crucial role in enhancing safety and security efforts through essential reporting capabilities. It is used campus-wide for managing catering orders, facilities requests, IT requests, and room reservations. Various groups within an institution benefit from EMS implementation, including the Registrar's Office, Athletics Department, Performing Arts Department, Auxiliary & Event Services, among others.

Overall, EMS receives high praise from users due to its ability to streamline scheduling processes, allocate resources efficiently, and optimize space management within organizations. Its wide range of use cases makes it a valuable tool in educational institutions, conference centers, and organizations requiring efficient scheduling and event management.

Attribute Ratings

Reviews

(151-174 of 174)
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Lynn Langston | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
EMS makes it easy for a requester to book space or services. When a user has to edit a complex reservation, it can be difficult for them to understand where they need to make changes or updates.
Terrie DuBois | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is suited for being on premise as we have moved to cloud hosted and have had problems ever since. It also is turning into just a corporate software verses one that can book space and services such as food and catering.
Metza Templeton | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
EMS limits SIS connections to one. Currently on the Auraria Campus in Denver, there are 3 institutions that use shared resources on the same campus. Two of us have our own version of EMS for optimization purposes, then results are uploaded to a Main instance. After the upload, we now need to keep two instances up to date with changes. Much too difficult.
October 02, 2018

Best That I know of...

Jacob Nihipali | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I think it lacks support. I had better help and vision with talking from a colleague from a sister school. EMS does not do a good job at selling and giving their customers the full use of their product. I came last year to the conference and was not that impressed with the presentations as they seemed unprepared and subject matter was not in-depth. I was hesitant to come this year but our VP insisted. The online support and phone number is there but you cannot get a full view of what this product can do. It really is amazing but we can’t use what we don’t know.
October 02, 2018

My Take on It

Score 10 out of 10
Vetted Review
Verified User
Incentivized
EMS is well suited when it comes to scheduling and planning events. All the resources that need to be notified can be notified for said event with the use of automated reports. You are able to capture necessary information from requesters through UDF’s. It’s also very useful in copying annual events and moving academic classes for a one day class move. Those are the easiest events to schedule; only updating of information is needed. Set up and tear down time is easily scheduled and can be seen by others along with availability of the spaces.
Venhuizen, Mark | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Safety and security reports. Reservations with multiple bookings that need different statuses or service providers. Automated reports for other campus service providers (HVAC, Security, food service, parking services).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I believe that EMS is well suited for student groups looking to host an event. They can find the link to the web application, and easily see what space would fit them best, which ones are available and at what time, and track the status of their request.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
EMS is great for booking local meetings. Individual offices can easily use the software to fit their needs. However, it is less useful when used across a large firm unless that firm centralizes and streamlines the resources that can be booked. If each office controls the various resources and how they appear in EMS, it becomes difficult to create meaningful and accurate reporting. Proper management is essential.
Melinda Moers Harriman | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Organizations that have many reservable spaces to track: Very good at tracking space use and resource requests.

Departments that require a smooth, attractive presentation to clients:
Front end functionality and presentation to clients (contracts, billing, etc.) are overly cumbersome and unattractive. Have purchased a separate system for this purpose.
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