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Accruent EMS

Accruent EMS

Overview

What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

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Recent Reviews

TrustRadius Insights

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for …
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Satisfied

7 out of 10
July 18, 2022
Incentivized
I am the campus administrator for EMS. I oversee all event scheduling, consult on academic scheduling, as well as coordinate with IT on …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Skedda?

Skedda is a space management platform that specializes in the management of office space, desks, meeting rooms and hybrid workplace scenarios.

What is WorkInSync?

WorkInSync is presented as a single app to manage all hybrid workplace needs. Globally, organizations have started adopting a hybrid workplace, with employees opting WFO/WFH as per their convenience.This has actually introduced new challenges in their life. WorkInSync enables companies to establish…

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Product Details

What is Accruent EMS?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Integrations

Accruent EMS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Condeco by Eptura, AgilQuest, and Teem by Eptura are common alternatives for Accruent EMS.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of Accruent EMS are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(403)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for scheduling and managing events. The system efficiently books rooms, tracks conference room reservations, and facilitates communication between service providers. Users appreciate EMS for streamlining scheduling processes across the organization, from classes and meetings to events. It also helps with work assignment delegation and managing services for internal and external events.

Hospitals also benefit from EMS by using it to schedule conference rooms and manage room and catering requests. For example, TIAA integrates EMS with Outlook, creating a one-stop booking experience that includes features like Webex and attachments. EMS goes beyond room reservations and effectively manages non-room items like banner spaces and van usage.

EMS provides comprehensive support for academic scheduling, event management, and non-academic space management within universities. Many departments already use EMS for event scheduling, with plans to implement it in more departments in the future. In fact, the University of Kentucky relies on EMS more than any other university in the nation for scheduling across all buildings.

EMS is invaluable for risk management and logistical planning. It is utilized in conference centers and other school units with unique spaces. Real-time utilization data allows users to evaluate meeting spaces and classrooms' efficiency. By effectively managing resource allocation and service allocation, EMS enables efficient operations across different departments.

EMS plays a crucial role in enhancing safety and security efforts through essential reporting capabilities. It is used campus-wide for managing catering orders, facilities requests, IT requests, and room reservations. Various groups within an institution benefit from EMS implementation, including the Registrar's Office, Athletics Department, Performing Arts Department, Auxiliary & Event Services, among others.

Overall, EMS receives high praise from users due to its ability to streamline scheduling processes, allocate resources efficiently, and optimize space management within organizations. Its wide range of use cases makes it a valuable tool in educational institutions, conference centers, and organizations requiring efficient scheduling and event management.

Attribute Ratings

Reviews

(76-100 of 174)
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October 05, 2018

Happy customer!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
EMS is used in our student center on campus. Students, faculty, and staff are able to view spaces and book rooms in the building on their own. This saves me a lot of time from inputting repetitive info. I use EMS to communicate with all of our service providers as well and producing quality data.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use EMS to schedule event spaces in the Student Union, our Housing facilities and our School of Continuing Education. We also use it to invoice/bill for Marketing pieces and assign marketing locations. In addition, we give the ability for student organizations to get permission to set up food sale fundraisers.
Carol Howell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Several of our hospitals use EMS to schedule conference rooms in various departments. Each hospital has at least one administrator who assists with day to day issues. Unfortunately, each site has their own ways of using scheduling for their EMS. However, many of the locations include room and catering within EMS. Each site also has the web option of EMS to allow people to request space.
Allegra Pierce | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use EMS for two purposes. Each department in our museum uses EMS to book meeting spaces and plan their own internal events or events on behalf of the museum. I work in the Culinary/Special Events department. We work with external clients to plan private events at the museum. We use EMS during our whole process. We create bookings, build BEOS and invoice through EMS.

EMS helps everyone know what is happening in the building at any given time. We have many people and programs at the museum at any given time and we're able to give internal departments ability to see everything that is happening. We also use it as a communication tool. We have programmed several notifications that notify specific departments about reservations and resources. We also use the reporting function every day across departments.
October 03, 2018

EMS review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
EMS is currently used across the entire university campus. Currently all the spaces on campus are built into EMS, I am working on getting people in those departments to be on board with using EMS and having their spaces be reservable through the web app for students and departments.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it for room reservations, all event service orders, Master Calendar, integrations with digital signage. Used across the entire campus, and multiple service provider managers. EMSWebApp is primary access point for people to request use of space, or self-serve spaces. Cuts down on double-bookings, and ease of communication between service providers.
Susan Dever | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TIAA uses EMS across the entire organization and for some of our affiliates. By integrating the Outlook Plug-in, we made a one stop shop experience and enabled meetings to be booked in Outlook while adding Webex, inviting people, and including attachments, etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We primarily use EMS software to manage and book conference rooms. Clients within our organization book over 15,000 meetings per year. They can also select services and resources like AV equipment, or request a technician. For larger events, we use EMS as an event management tool for organization of event services and billing to clients after the event. Other departments use EMS to support our conference rooms, whether it’s catering to verify order locations, setup/cleanup staff, facility maintenance, etc.
October 03, 2018

U of R loves EMS.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use EMS to manage classroom, meeting and event space. As well as non-room items like banner space, or van use. We also use EMS to manage services, manage classroom support, invoice and track payments. EMS is used across most of the university. From the Memorial Art Gallery, to the Eastman School of Music, athletics, student activities, Med Center.....etc. It allows the multiple entities to share common space, such as our registrar, events, and student activities.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
EMS Software is being used by several of the schools at the University of Rochester. EMS Software is used to manage spaces used for instruction, athletics and our Memorial Art Gallery.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a conference center that purchased EMS Campus to replace our reservations system. Since EMS Campus includes unlimited users, we began to roll out EMS to other College/Schools/Units. We have sold 8 shares of EMS throughout campus and have onboarded units with unique spaces such as Parking and Transportation and Marine Science Institute. the roll out has been a tremendous success and we'll continue to expand our reach.
October 03, 2018

EMS for Higher Ed

Will Turner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
McCombs School of Business has been using EMS for over a year now and has had tremendous success with the product. EMS replaced a home-grown system and has allowed us to scale our space requests more efficiently to accommodate our new graduate building. We would not have been able to quickly quintuple the number of reservable spaces without the help and ease of EMS.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
EMS is being used in multiple operations on campus all managing space and physical resources in different ways. EMS allow us to provide a flexible option for managing individual operations on a shared license to reduce costs.
October 03, 2018

My EMS Snapshot

Stephen Tucci | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
EMS schedules all of our facility space for Carmichael Complex. It is a 350,000 square foot wellness center that houses informal recreation, academic classes and varsity athletics. All facility spaces are in EMS for users (internal and external) to reserve space. EMS helps us reserve, schedule and bill organizations for utilizing Carmichael Complex.
October 03, 2018

Ride the EMS WAVE~~

Carolyn Maddox | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use the software for academic scheduling and event management. We currently have EMS deployed in three major event venues with the plans to bring others on board in the spring semester. The software addresses the utilization need for the academic side, and a centralized point of reference for the events side.
October 03, 2018

New EMS User Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
The software will be used across the whole organization for events, and academic classes. We will import courses into EMS and our event staff will create events in EMS as well. Our service departments will utilize it as well.
October 03, 2018

Can’t Beat EMS

Score 10 out of 10
Vetted Review
Verified User
Incentivized
At the University of Wisconsin it is being used by multiple departments but not everyone (School of Business, Intercollegiate Athletics, Student Unions, Student Activity Center, School of Education). These groups (including us) mainly use this this system for event reservations. Academic scheduling is done through another software. In the Division of Recreational Sports we use the system to schedule all of our facilities (indoor and outdoor) for basic usage, internal programs (intramurals, fitness), academic classes that take place in the gyms along with facility rentals. We use the Web application, invoicing is done through the system and we use the API for specific parts of our organization's website for schedules (building hours, todays schedule of group fitness classes, etc). EMS helps us stay organized and helps us maximize the use of our spaces. It takes away a lot of human error with scheduling and invoicing.
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