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Envoy Visitors is a versatile software solution that has been widely adopted by users across various industries. One of its primary use …
Starting at $0 per month per location
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What is Envoy Visitors?
Envoy Visitors helps users offer a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect confirms everyone walking through the door is healthy with a health screen before they leave home, touchless sign-in, capacity limits, and contact…
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Pricing
Basic
$0
Cloud
Standard
$99.00
Cloud
per month per location
Premium
$299.00
Cloud
per month per location
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- No setup fee
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- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Envoy Visitors?
Envoy Visitors helps users offer a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect confirms everyone walking through the door is healthy with a health screen before they leave home, touchless sign-in, capacity limits, and contact tracking. Envoy also enables users to print badges, sign legal documents, grant wifi access, and notify hosts.
Envoy also offer products to help buyers not only manage visitors, but also desks, meeting room bookings and deliveries in the office. With the newly launched interactive workplace maps, employees can find and book available desks and rooms, see details when visitors arrive and mark packages from the mailroom as picked up in one view on the mobile app. Envoy helps you design a productive workplace where people want to be with technology that enhances the employee experience.
Envoy Visitors Video
Welcoming guests while safeguarding people, property, and ideas with Envoy Visitors
Envoy Visitors Integrations
Envoy Visitors Competitors
Envoy Visitors Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Envoy Visitors starts at $0.
The Receptionist, Sign In Enterprise, and Proxyclick by Eptura are common alternatives for Envoy Visitors.
Reviewers rate Support Rating highest, with a score of 9.6.
The most common users of Envoy Visitors are from Mid-sized Companies (51-1,000 employees).
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(28)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Recommendations
Envoy Visitors is a versatile software solution that has been widely adopted by users across various industries. One of its primary use cases is to efficiently manage the flow of employees and visitors entering and exiting buildings, ensuring optimal utilization of office space. Users appreciate the ability to register and confirm employees and visitors across multiple office locations, streamlining the check-in process and providing a professional experience for clients with its electronic sign-in book feature.
In light of the COVID-19 pandemic, Envoy Visitors has proven invaluable in addressing health and safety concerns. The software incorporates health screening questions to manage potential COVID exposures, providing peace of mind for office safety. Users have lauded this feature as it allows for planning and symptom tracking, especially during these challenging times.
Additionally, Envoy Visitors plays a vital role in facilitating desk management through its hoteling system. Associates can choose their preferred desk, enhancing flexibility and optimizing workspace utilization. Moreover, the software integrates seamlessly with other platforms such as Meraki and Slack, providing auditable and secure visitor check-in and badging.
Furthermore, Envoy Visitors has been praised for its ability to support various work environments, including remote, hybrid, and hot desk setups. It enables desk reservation and tracking of office presence, allowing for effective management of personnel coverage in-office operations. Users describe Envoy Visitors as a game-changer during the pandemic, benefiting all locations by efficiently managing visitor entry systems and contributing to overall workplace safety.
Intuitive User Interface: Users have consistently praised Envoy Visitors for its easy-to-use interface, with multiple reviewers stating that the software provides a clear and intuitive user experience. The well-designed interface allows for effortless navigation and completion of tasks, contributing to a positive user experience.
Efficient Office Management: Many users appreciate Envoy Visitors' ability to plan office visits and track who is coming to the office. This feature aids in organizing and managing resources efficiently, allowing businesses to streamline their operations. Multiple reviewers have highlighted this functionality as a key benefit of using Envoy Visitors.
Customizable Sign-in Forms: Reviewers have commended the customizable options offered by Envoy Visitors, noting that it allows them to create professional-looking sign-in forms tailored to their specific needs. This customization feature enables businesses to present a polished image while collecting necessary visitor information, enhancing brand representation and meeting compliance requirements.
Limited functionality: Some users have expressed that Envoy Visitors lacks certain functionalities related to office management, indicating that there are areas where the software could be more comprehensive.
Poor after-sales service: According to some reviewers, the level of support received from Envoy Visitors' after-sales service is not satisfactory. This suggests a need for improvement in terms of customer assistance and responsiveness.
Usability issues with booking process: Several users have found it frustrating that they occasionally miss the window for booking a desk on Envoy Visitors. This highlights potential issues with the booking process and indicates a need for smoother user experience in this area.
Users commonly recommend Envoy for several key features and benefits. Firstly, users highly recommend Envoy for its visitor management capabilities, as it allows businesses to efficiently manage visitors and track their movements. This feature is particularly useful in the context of COVID-19, as businesses can monitor and control access to their premises. Secondly, many users recommend utilizing Envoy's mail handling feature. This allows businesses to effectively manage incoming mail and packages, ensuring that deliveries are securely received and distributed. Furthermore, users appreciate Envoy's check-in system for both visitors and employees. It provides a convenient way to keep track of who is present in the office, which is especially valuable for managing waiting rooms and external visitors. Additionally, users find value in Envoy's ability to track and notify visitors or employees. By customizing their visitor management system, businesses can easily monitor the number of visitors and maintain accurate records of visitor information. Moreover, by using Envoy, businesses can improve office management, save time and energy, increase security and professionalism, and benefit from an intuitive and well-designed visitor management system. Overall, Envoy comes highly recommended for businesses looking to track individuals entering their office buildings, conveniently manage visitors and deliveries, keep tabs on employees and packages, ensure safety, generate reports easily, and improve their visitor management system.
Attribute Ratings
Reviews
(1-14 of 14)Companies can't remove reviews or game the system. Here's why
November 29, 2022
Great for COVID protocols
We use Envoy to manage folks coming in and out of the building. This has been especially helpful with all the COVID protocols in place. This allows us to know who is in the building on any given day and allows people to plan their trip accordingly. We can also manage symptoms and illness status.
- Tracks visitors
- Easy sign in
- Good mobile app
- Mobile app is not always user friendly
- Have to sign in every time
- No way to easily automate
I use Envoy Visitors on a regular basis and it’s just a fantastic system to complement other office management systems and options we have. The main business issues that Envoy Visitors solve are keeping track of who is coming in and out of our buildings, and making sure that we are utilizing the office space as efficiently and effectively as possible. I am not the only one responsible for purchasing this software.
- Capturing the numbers of people entering a building.
- Clear reporting.
- Easy to use.
- Doesn’t cover all aspects of office management.
- After sales service could be better.
May 30, 2022
Intuitive and User Friendly
We used Envoy to track when people were planning on coming into the office, especially during COVID. We were able to register in advance and then actually sign in to the application once we arrived at work for the day. We also had the option of signing in with security once we arrived.
- User friendly.
- Not too complicated.
- Visibility.
- Freezing, rarely.
- Widget
May 28, 2022
Envoy
Since 2020, we've been all over the place... all remote, hybrid model, etc. Since then we have gone to a hot desk environment in our office. Envoy enables us to do several things... reserve desks for the days you're coming into the office and track who was in the office & when. The ability to set up contract tracing and notify those who may have been exposed has helped us get back into the office.
- Easily track and manage who is in your office.
- Better security, as you know who is or was in your office.
- Better user adoption.
May 27, 2022
Envoy Visitors - Review May 2022 NYC
I found the tool useful in the fact that our building has strict policies when it comes to guest entry. especially with the COVID precautions that have been in place for several months. the Envoy visitors app and their general application made it easy for me to certify myself as healthy as well as guests visiting our office
- Ease of use and UX
- checking the needed boxes for someone to be covid compliant in NYC
- application use instead of just website
- seems like a lot of updates
- sometimes the app crashes
- with regulations changing all the time. i worry if it's up to date
Upon reopening our office, our company implemented Envoy to register and confirm employees and visitors in our multiple office locations. It allows us to track employees who will plan on being present on location, and confirm vaccinations/lack of symptoms prior to their arrival. I use the app to see who will be in the office and schedule my visit in advance for a streamlined experience when coming into the office.
- Office visit planning (who is coming).
- Confirm vaccination (previously).
- Register for in office visits.
- Cannot thing of anything in particular.
May 27, 2022
Seamless desk reservations and health screening
We use Envoy Visitors to manage desks in our organization. We switched to a hoteling system post-pandemic and this allows us to let our associates pick the desk of their choice when in the office. We also created health screening questions to manage potential COVID exposures in our office but may be turning this feature off eventually.
- Easy app to use
- Booking a desk is simple
- Easy to configure and add/remove employees
- The limited time windows are easy to enable but hard to turn off
- The app could offer more features like real-time viewing of who is sitting in what desk
- Missing your window for booking a desk is frustrating
March 17, 2022
Envoy Visitors gets the job done right !
We use Envoy to log employees / visitors coming into our multiple locations. In the past I’ve been an envoy admin, but now I am an envoy visitor of the platform. It helps us solve Covid related concerns at the business and personnel who will be covering in-office support. It’s been a game changer in this pandemic for all of our locations.
- Complete Covid questions
- Sign up in advance
- Allocate resources / desks
- Smoother check in process for people who sign up in advance
- Control UI
February 26, 2020
Digital Sign-In Experience Using Off-The-Shelf Hardware (iPad)
While consulting to a progressive accounting firm who was looking at improving their digital presence they also identified that they wanted to streamline other analogue processes and wanted to go 100% paperless. Prior to Envoy there was no official sign-in book and no consistent record of visitors entering the building. Envoy has been used for the past 5 years by our client at 4 office locations as an electronic sign-in book and the meeting invite functionality provides a consistent and welcoming level of professionalism even before any new clients even travel to their buildings.
- Utilise off-the-shelf hardware (iPad) for a seamless sign-in experience.
- Ability to send NDA's electronically and accept digital signatures on the iPad.
- The current pricing is aimed at more enterprise customers.
February 19, 2020
Software that simply works
We are using Envoy at our reception desk, to help us check-in all visitors, packages, and vendors. We had a problem with keeping track of who was in our building and had tried a number of different solutions. But after learning about Envoy, we have started to fall in love with the system they offer.
- Guest check-in, that allows for signing forms
- Capturing data and sending follow-up messages
- Integration with our CRM is only available through Zapier, but it creates duplicates every time a recurring guest checks in.
- It would be great if each device you set up Envoy on could have custom permissions.
December 17, 2019
Envoy is my go-to visitor check-in solution
We are using Envoy primarily with Workplace, although IT is there to set up new buildings, add printers, etc. We have a lot of people that do not have company badges like interviewees, visitors, contractors, and new hires, and Envoy helps us identify who they are. We use Envoy for pre-registering people for hosted events as well. Lastly, we've been using Envoy for deliveries with great success.
November 20, 2019
Professional Looking System
Envoy is being using by our organization as a check-in system and invitation-to-visit system. It is customizable so our sign-on page has our company logo, visitors check in by signing in, taking a photo, getting visitor badge printed and signing NDA's. We use integrations with Meraki and Slack.
- Easy to use
- Professional looking
- Customizable
- It's been working great and meets all of our needs. No improvements at this time.
March 08, 2019
Give Your Team Envoy!
Envoy is awesome. It's a great system where you can log into your conference rooms and it gives visibility to your colleagues on whether the room is free or not. Envoy also has a visitor entry system so if you have one, it only makes sense to get the other one as well!
- UI is great.
- Integration is awesome.
- Give the ability to lock the app so you can't exit without a passcode; users like messing with iPads!
February 26, 2018
A great visitor management tool
We use envoy for auditable and secure visitor checkin and badging.
- Creative use of mobile technology
- Integrations with other products
- Responsive support
- Capturing of Identification/passport
- Conditional rules during sign-in flow
- Support for more printers