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User-Friendly Interface: Several reviewers have praised the user-friendliness of the application, specifically when it comes to viewing …
Overview
What is EPAY Systems?
EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR…
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Popular Features
- Pay calculation (5)6.767%
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What is EPAY Systems?
EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR management,…
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ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
What is Rippling?
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. This enables users to manage and automate every part of the employee lifecycle in a single…
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is EPAY Systems?
EPAY Systems is an HR and workforce management solution. It can be configured to meet the needs of complex labor environments. The vendor says this helps users stay in compliance with labor laws, while reducing labor costs by up to 5% or more.
The system can accommodate unique business requirements including (but not limited to) complicated overtime rules, shift differentials, multiple pay groups, and union contracts.
The system can accommodate unique business requirements including (but not limited to) complicated overtime rules, shift differentials, multiple pay groups, and union contracts.
Time collection methods can be mixed and matched to track an hourly, spread-out workforce. Biometric time clocks, mobile time tracking, telephone time tracking and online time tracking aim to help reduce labor costs by eliminating time rounding, buddy punching, and manual calculation errors.
Real-time Visibility
EPAY's time and labor management system provides access to labor data so managers can maintain control of every work site and shift by monitoring attendance and schedules, tracking labor budgets, keeping an eye on overtime, and staying on top of potential work site staffing issues.
Streamlined Payroll
Automated timesheets flow into EPAY's payroll system or the user's preferred payroll system to help companies reduce payroll preparation time, prevent miscalculations, and curb time-rounding over-payments.
Reduced Compliance Risk
Compliance safeguards like violation flagging rules and meal break alerts help businesses reduce exposure to labor lawsuits while building a complete audit trail.
Real-time Visibility
EPAY's time and labor management system provides access to labor data so managers can maintain control of every work site and shift by monitoring attendance and schedules, tracking labor budgets, keeping an eye on overtime, and staying on top of potential work site staffing issues.
Streamlined Payroll
Automated timesheets flow into EPAY's payroll system or the user's preferred payroll system to help companies reduce payroll preparation time, prevent miscalculations, and curb time-rounding over-payments.
Reduced Compliance Risk
Compliance safeguards like violation flagging rules and meal break alerts help businesses reduce exposure to labor lawsuits while building a complete audit trail.
EPAY Systems Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Benefits information
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View company policy documentation
- Supported: View company news and information
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Individual goal setting
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Additional Features
- Supported: 24/7/365 Premium Customer Support
- Supported: Budgets and Job Costing
- Supported: Wage and Hour Compliance
- Supported: Unlimited Pay Rules
- Supported: Retro Timesheets
- Supported: Scheduling
- Supported: Attestation/Safety Questions
- Supported: Mobile Time Management
- Supported: Biometric Time Clocks
- Supported: Telephone Time Tracking (IVR)
- Supported: Online Time Tracking
- Supported: Reporting and Analytics
- Supported: Benchmarking
EPAY Systems Screenshots
EPAY Systems Video
How EPAY Systems HR Management Solutions Can Ease HR Workloads
EPAY Systems Integrations
- Oracle JD Edwards EnterpriseOne
- Microsoft Dynamics GP
- SAP Core HR and Payroll
- NetSuite ERP
- Toast Payroll & Team Management
- Oracle JD Edwards World, discontinued
- Paychex Flex
- Paycom
- Paylocity
- Kronos
- Sage
- HR Pyramid
- Ceridian
- Ultimate Software
- ADP
- Desjardins
- Millennium Payroll Solutions
- Great Plains
- Epiphany
- TEAM Software
- QuickBooks
EPAY Systems Competitors
- UKG Workforce Central (discontinued)
- Paycom
- Paycor
- ADP
- UKG
- Nettime Solutions
- Paychex
- Ceridian
EPAY Systems Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Global |
| Supported Languages | English, Spanish, French, Polish, Arabic |
EPAY Systems Downloadables
Frequently Asked Questions
EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR management, time tracking, workforce management, payroll processing, tax management, performance management, ACA reporting, and COBRA administration.
Reviewers rate Pay calculation highest, with a score of 6.7.
The most common users of EPAY Systems are from Enterprises (1,001+ employees).
EPAY Systems Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 50% |
Comparisons
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Reviews and Ratings
(13)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
User-Friendly Interface: Several reviewers have praised the user-friendliness of the application, specifically when it comes to viewing and paying invoices. Users have found the interface intuitive and easy to navigate, resulting in a seamless experience when interacting with the software.
Simplicity and Ease of Use: Many users appreciate the simplicity and ease of use offered by the application. The clean and basic interface provides a straightforward and uncomplicated experience for users, making it easy to understand and operate.
Effective Customer Support: The customer support provided by both EPAY and Blueforce has received positive feedback from reviewers. Users have mentioned that the support teams are responsive, helpful, and knowledgeable in finding solutions to new projects or issues. This indicates that the customer support effectively addresses user needs and provides assistance when required.
Missing Features: Some users have expressed the desire for additional features in the software. These include the ability to automatically resend invoice emails, start quarterly payments on a specific date, and refund and terminate recurring EPAY invoices.
Inefficiency of Training Process: Several reviewers have mentioned that they feel the training process could be more efficient. They believe that there is room for improvement in terms of providing clearer instructions and more comprehensive training materials.
Complicated Setup Process: A common concern among users is the tediousness of the setup process. Reviewers suggest that it could be made easier by simplifying the steps or providing clearer guidance throughout the setup phase.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
July 30, 2022
Please press "Pay" when done.
At Fortis Lux, EPAY is how we are automating the financial planning and paying process. Each client is distinct and so are the financial plans. The financial planning department at Fortis Lux sends financial planning invoice emails via EPAY. The first step is to enter the client's name, email address, and the amount charged. While many clients pay the entire financial planning fee all at once, some clients prefer to pay half up front and half at plan delivery. The EPAY system allows for one-time manual or reoccurring payment plans. EPAY is ideal because credit cards are accepted. Occasionally, a client will need to change their credit card information. In this case, there is a simple walkthrough to update the payment method information.
- Templated emails notifying clients of invoices.
- Tracking of invoices outstanding and invoices paid.
- Accepts credit cards or debit cards.
- User friendly, particularly with viewing and paying invoices.
- Auto resend invoice email to client.
- Start automatically quarterly payments on a specific date, not just the beginning of the quarter.
- Ability for advisor to refund and terminate reoccurring EPAY invoices.
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- Overall business tracking is better which translates to more closed cases.
- The total planning fee is increasing partly because of the concierge style of the invoice system.
- White glove service is improved because of the layout and performance of EPAY.
EPAY is completely digital. There are no paper documents used. EPAY has a platform for the client. The client can actually log in and see their invoice and make changes to their payment method. Originally, we were using our internal company fee-charging service. This service was paper-based and required manual entry into the tracking system. There were no automatic follow-up emails to unpaid accounts. Tracking the total fees charged was arduous and EPAY makes it simple and clean.
July 28, 2022
In my experience, EPAY Systems is a DISASTER.
Score 1 out of 10
Vetted Review
Verified User
In my opinion, we made the disastrous mistake of choosing EPAY Systems as our software for all HR-related areas: HCM, ATS/Recruiting, Payroll, Time and Labor Management (TLM), LMS, Performance Management (PM), Benefits. I believe we were lied to so much; it is hard to believe. In my experience, they told us they could do everything and have done nothing we needed. We were never able to use the TLM, LMS, Benefits, PM, or Analytics because they were unable to make the system work for TLM. In my opinion, there was no point in bothering with or paying for LMS, PM, or Analytics because we realized almost as soon as we went live that we would have to find a different vendor as quickly as possible. I believe you can't even file documents in EPAY Systems. In my experience, you just watch the circle spinning endlessly until the system times out. In my opinion, support is nonexistent. It was outsourced by EPAY Systems to another company - "support" person [removed] absolutely clueless. I believe this system is nothing short of a disaster. I have never worked with anything so bad in any capacity, in my experience, run.
- I believe the ONLY thing EPAY does well is lie.
- In my experience, they are Terrible, and nothing works well at all.
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1.0
10%
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10%
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- After investing a year in implementation by our team, we have to find a new vendor and go through a new selection and implementation process. We also had to continue paying over 10K a month to ADP for historical information as in my experience, EPAY Systems could not import employee records and history.
- I believe EPAY Systems has been a tremendous waste of time and money.
- We are still having to pay for our old TLM & LMS systems since EPAY Systems wasn't able to make theirs work.
- In my experience, because the EPAY Systems Implementation team was so slow, completely unconcerned about missing our deadlines for months on end, and I believe, deliberately putting off our ability to do a side by side with our old system, we literally did not see how the system worked until we went live. Had we been able to see it for what it was before go live, and the end of our ability to use our previous HRIS system, we were forced to use them and lost the ability to stay with the old system, which at least functioned. Now we have to find a completely new system.
In my experience, EPAY Systems is the worst possible HR/Payroll system you could possibly select. I believe it's a scam.
No. Even if support were better, which I don't believe would be since the company doesn't care about providing a functional service, in my experience, the product itself would still be terrible. I feel the system is the worst-designed computer system I have ever seen or worked with, and I believe I am the most proficient end-user of business software I know.
Yes
No. I am keeping a folder of the thousands of requests for help that we have made over only a few months. Almost none get resolved and never in a timely manner.
In my experience, no, that is a definite NEVER.
- In my experience, honestly, none.
- I feel the entire system is a dinosaur and does not work properly, quickly, or smoothly.
Yes
Employees can view a few things through an app - their paystubs, address changes, and a few other minor bits of data. It is not "interactive" and is very basic.
We use EPAY Systems as our Labor & Time management software which directly interacts with the Employee time clocks at each of our workforce locations. It seamlessly handles all of our employee punches, breaks, and PTO management used to create the employee paychecks. The Overview function allows us to track all current hours in real-time from anywhere. The reports that are produced communicate directly with WorkDay and are rolled into the Operating Statements for Facility Labor vs the projected budgets for both total hours and total dollars.
- Great Customer Service.
- Real time Performance analysis.
- Tracking of employee total hours and PTO.
- All-time punches are rounded to 15-minute intervals which can skew accurate break times.
- Slow lading or occasional lags due to server overload.
- Sync errors cause occasional overlapping punches.
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95%
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- Easy manipulated reports for upper management to analyze.
- Simple payroll processing.
- Someone always answers the phone when you call for support!
September 21, 2021
A proficient workforce management software
This tool is a very efficient and effective tool for Workforce Management Software
that we have employed in some of our company’s departments. We have been using
it to manage all our employee handling work like time and attendance plus
scheduling, planning, and even optimization. I use this product for different
things and it works pretty well in catering to all of them. There is very good navigation and there is a
good layout for employees to understand as well. I find their interface to be
very user-friendly as well and many functionalities of the tool just work the
same throughout the platform so this gives users the ability to anticipate how
some functions are supposed to work.
- The software has a pretty easy-to-use interface that is very user-friendly and offers a clean and basic experience to all of us.
- Their customer support is good and responsive with some very informed level of assistance that I highly appreciate. The customer support of Blueforce is just incredible. Whenever you need an immediate resolution on any area of concern this tool is right there to help you. You can even put a ticket via the portal in the software and that I think is quite cool.
- This program is also very adaptable and flexible as we have been able to deploy this system for all our problems to be overcome.
- I feel that this product needs more standard reports for looking at different kinds of applicant data.
- There should be an easier and better way for employees to see different PTO when they are working with a timesheet.
- SaaS services.
- Crowd control.
- Automation.
- Customization.
- Undoubtedly, this product has saved our time because it works pretty fast and it is also very easy to follow up on.
- This platform is easy to run and because of this even during some important meetings, all the required information is shared immediately without any hassle.
- Jolt and When I Work
Our main reason for switching to Blueforce is
that we found the platform to be pretty promising and interactive than other
alternatives. With other alternatives, there was one issue or another which just
used to not give us a very smooth and subtle experience. Thankfully, this tool
has solved all our problems and has been a godsend gift that does its job
quietly and lets the final results make the noise.