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Simple and Helpful: Users find the system simple to use and helpful in scheduling appointments. Many reviewers have stated that they …
Overview
What is Epic Cadence?
Epic Cadence is the company's medical scheduling module.
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What is Epic Cadence?
Epic Cadence is the company's medical scheduling module.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Epic Cadence?
Epic Cadence Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(17)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Simple and Helpful: Users find the system simple to use and helpful in scheduling appointments. Many reviewers have stated that they appreciate the user-friendly interface of the system, which makes it easy for them to navigate and schedule appointments without any confusion or difficulty. Additionally, users have found the system to be helpful in efficiently managing their appointment schedules, allowing them to easily view and organize their patients' appointments.
Prevents Scheduling Conflicts: The system prevents scheduling conflicts by avoiding situations where patients are scheduled at the same time in different facilities. Several users have commended this feature as it ensures that there are no overlapping appointments, reducing potential confusion and inconvenience for both staff and patients. By preventing scheduling conflicts, the system helps maintain a smooth operation and ensures that each patient receives proper attention without any disruptions.
Provides Comprehensive Reports: The system provides many reports that help managers maintain a smooth operation and identify areas for improvement. Numerous reviewers have mentioned how these reports assist them in analyzing various aspects of their operations, such as appointment trends, resource utilization, and patient satisfaction levels. These comprehensive reports allow managers to make data-driven decisions and implement necessary changes to enhance efficiency and overall performance.
Difficult certification process: Some users have found it challenging to obtain certification for the application in the past, causing frustration and delays.
Steep learning curve and limited support: Several reviewers have mentioned that they had to learn things themselves and seek technical support for assistance. This has made the initial setup and ongoing use of the application more difficult than expected.
Frequent upgrades with mixed results: Many users have expressed that upgrades occur every two years and require them to learn new features and functionalities. However, some users feel that these changes are not always beneficial or improve their experience with the application.
Attribute Ratings
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
November 11, 2015
Analyzing Cadence Application
- The system is simple to use it helps schedulers create appointments and, avoids placing patients in situations where they are scheduled at the same time in different facilities.
- It has many reports that can help managers maintain a smooth operation and shows what areas need to improve.
- It has a one place for all scheduling information for schedulers to see patient's appointments, especially when patients do not recall where or when their next appointments will be.
- The system can be created in such a way that you can control who can make appointments and who can't.
- They system when built provides warnings to schedulers helping to minimize many scheduling errors like overbooking.
- I may not call it a weakness, but previously getting certification for the application was difficult.
- Things have become better in providing analyst information on how the system should be built. In my early experience, I had to learn things myself seeking assistance from the technical support from Epic.
- Upgrades usually comes every two years, keeping up with the things they have upgraded takes learning.
- Sometimes they tend to change many functionalities for the better, but sometimes better is not good.
I personally did not select the application, the organization have. Most of the time, I find out that healthcare facilities who have been using many of Epic's application invites or gets a request to be visited by other healthcare organizations thinking of getting the EMR system of Epic. I believe volume speaks for themselves, there is no other one EMR application that is able to adapt with other EMR systems, reason why many big and famous healthcare organization like, NYU, Kaiser Permanente, Cleveland Clinics to name a few is using Epic.
They are all under the Healthcare business
6
Each individual are responsible for departments that were divided among the group. They build all the scheduling needs for those departments
- Vendor implemented