Episerver Digital Commerce Reviews

38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-10 of 10)

Gary Anderson | TrustRadius Reviewer
April 13, 2017

B2B User with Great Results

Score 8 out of 10
Vetted Review
Verified User
Review Source

Episerver Business Outcomes

We have just launched our site, but we are experiencing increased traffic, higher engagement, and an easier management of our CMS. The flexibility of the site is helping us to drive additional portals and experiences for different user types and improving our overall experience. We still haven't driven specific revenue, but we are driving leads and opportunities through the site.
Read Gary Anderson's full review
Kris Parchman | TrustRadius Reviewer
February 16, 2017

Episerver Experience

Score 8 out of 10
Vetted Review
Verified User
Review Source

Episerver Business Outcomes

Ease
Efficiency
Autonomy
Personalization
International
SEO
Revenue
Increase ease of maintaining website - I believe all of the checkboxes that follow fall into this territory. Frankly, I think Episerver may have these capabilities, but we haven't been upgraded yet in order to achieve those results.
Read Kris Parchman's full review
Anonymous | TrustRadius Reviewer
October 19, 2017

Episerver with Ease

Score 8 out of 10
Vetted Review
Verified User
Review Source

Episerver Business Outcomes

Ease
Efficiency
Autonomy
The ease of maintaining the website is much easier than before and has achieved our goals. Still working on removing the IT workload but it is improving since implementation.
Read this authenticated review
Anonymous | TrustRadius Reviewer
February 16, 2017

Using Episerver Digital Commerce for B2B

Score 9 out of 10
Vetted Review
Verified User
Review Source

Episerver Business Outcomes

Ease
Efficiency
Autonomy
Personalization
Revenue
It is definitely easier to maintain the site and updating site content is much faster. We have also successfully delivered a tailored experience to different visitor groups. Most site-related activities can be managed by business users, but more technical activities, the integration and customization still require IT/development resources. We do expect that the site will help us drive revenue, but we are not seeing that yet because this is a new and large change for our customer base.
Read this authenticated review
Anonymous | TrustRadius Reviewer
April 12, 2017

Episerver - A good platform

Score 7 out of 10
Vetted Review
Verified User
Review Source

Episerver Business Outcomes

Our e-commerce experience and account management was spread across multiple sites and logins. We now have single sign on, one user account, and all products types can be purchased on one site. Episerver has greatly simplified the e-commerce experience for our members.
Read this authenticated review
Anonymous | TrustRadius Reviewer
February 16, 2017

How Episerver Digital Commerce Stands Out For Ecommerce

Score 10 out of 10
Vetted Review
Verified User
Review Source

Episerver Business Outcomes

Autonomy
Personalization
Revenue
Per the outcomes listed, we have not been able to deliver a tailored experience to site visitors yet, but it is in the works. It is based on the time and efforts from our development team. Episerver Digital Commerce has yet to reduce the IT & Development workload, but that is not as high of a priority as other aspects of EDC.
Read this authenticated review

Feature Scorecard Summary

Product catalog & listings (19)
5.5
Product management (19)
4.8
Bulk product upload (16)
4.1
Branding (17)
6.1
Mobile storefront (15)
6.2
Product variations (17)
6.4
Website integration (18)
4.8
Visual customization (17)
5.6
CMS (20)
5.4
Abandoned cart recovery (11)
6.8
Checkout user experience (14)
6.4
eCommerce security (12)
6.7
Promotions & discounts (15)
7.5
Personalized recommendations (15)
5.5
SEO (15)
6.2
Multi-site management (14)
6.8
Order processing (14)
5.1
Inventory management (10)
5.3
Shipping (12)
3.9
Custom functionality (17)
4.5

About Episerver Digital Commerce

The Episerver Digital Experience Cloud™ is designed to help marketers and merchandizers deliver omni-channel digital experiences that drive long-term growth. According to the vendor, with Episerver's digital commerce solution, users can:

  • Create consistent brand experiences by extending their visual brand across all devices.
  • Save time by building pages and product presentations once. The solution automatically reconfigures pages to create an enjoyable customer experience for all screens and devices.
  • Connect online and store experiences with the "click & collect" feature, allowing customers to collect their orders from their preferred store.
  • Boost their average order value by automatically analyzing visitor behavior, and using this insight to upsell and cross-sell merchandize.
  • Improve search results using best bets and behavioral optimization of search results and product listings.
  • Edit product content in context - users have full control over how products are presented, and can make instantaneous changes to improve conversions, including full product information personalization.

Episerver Digital Commerce Features

Online Storefront Features
Has featureProduct catalog & listings
Has featureProduct management
Has featureBulk product upload
Has featureBranding
Has featureSearch & filter
Has featureMobile storefront
Has featureProduct variations
Has featureSubscriptions & downloads
Has featureWebsite integration
Has featureVisual customization
Has featureCMS
Has featureCustomer service tools
Online Shopping Cart Features
Has featureAbandoned cart recovery
Has featureTax calculator
Has featureShipping calculator
Has featureIntegration with Amazon
Has featureIntegration with eBay
Has featureCheckout user experience
Online Payment System Features
Has featurePayPal integration
Has featureReturns & refunds
Has featureSingle-click checkout
Has featureeCommerce security
Has featureCredit card transaction fee
Has featureB2B features
eCommerce Marketing Features
Has featurePromotions & discounts
Has featurePersonalized recommendations
Has featureSEO
Has featureProduct reviews
Has featureSocial commerce integration
Has featureCustomer registration
eCommerce Business Management Features
Has featureMulti-site management
Has featureOrder processing
Has featureInventory management
Has featureAccounting
Has featureShipping
Has featureCustom functionality

Episerver Digital Commerce Screenshots

Episerver Digital Commerce Competitors

SAP Marketing Cloud, Salesforce Commerce Cloud, Magento Commerce Cloud (formerly Magento)

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Episerver Digital Commerce Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
0%
Mid-Size Companies (51-500 employees)
62%
Enterprises (> 500 employees)
38%

Episerver Digital Commerce Support Options

 Free VersionPaid Version
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Live Chat
Email

Episerver Digital Commerce Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows
Mobile Application:No