The Episerver Digital Experience Cloud™ is a cloud-based platform for marketing and CMS. It is designed to help marketers and merchandisers deliver omni-channel digital experiences that drive long-term growth.https://media.trustradius.com/product-logos/Vn/cI/B6ZT2O6BQU2J.PNGEpiserverA great platform, but work to do on the commerce and catalog engine2017-09-11T20:13:38.228ZEpiserver is our e-commerce platform used by the e-commerce team. It's essentially in delivery for our B2C business and integration with our CORE ERP system. Having previously been on Magento, we were looking for a more intuitive e-commerce platform. One with a robust personalisation engine that focuses on content and was easier to use and integrate with. Episerver addresses all those needs, as well as being a stable platform hosted with Azure. We really struggled with Magento performance in the past.,Personsaliation Content Management Account Management,The commerce engine is not robust enough and we find this is not very user-friendly at all The promotion engine could use a more user-friendly approach and is very complicated to use,5,Keeping everything together, all content and media labs makes it so much more efficient to edit and link items.,B2C,Studio60,BigCommerce, eStar, Kentico, Magento, Netsuite SuiteCommerce, Shopify Plus and Enrich,3,,Content Management Product Management Promotion Mamagement Personilisalition Loyalty,too early to tell,Loyaly Epi Triggers with Perform/Reach,9,NetSuite,Too soon to tell,Yes,Price Product Features Product Usability,Go through the commerce and catalog manage in more detail.,Vendor implemented,No,Change management was minimal,Vendor pitched a product and features that were included, but upon delivery said they were not out of the box features and significant custimisation would need to occur Project was 3 months late Team was change over mid project and we had to communicate all out requirements from start, even after contrct and SLAs were signed,3,No,9,Yes,We were really struggling to get our 3rd part agency to deliver our project. They changed teams multiple times during the development stage, we were needing to constantly re communicate issues and requirements to the 3rd party agency. Episerver speed in and provided a project director to manage and guide to project and integration. We ran into issues when setting up our hosting on web apps for azure and Episerver team escalated this and worked overtime to assist us with the issue. Even though we are a small brand, we have big dreams. The Episerver team, NAtalia, Marcu and Kim, don't care how small our business is, they care that they make the difference they can to really help us grow. They empower us to be successful and this is why we continue to work with the episerver business. We know we are in safe hands, and have chosen the right partner to help us as we grow our b2c offering.,Mostly content management, front end content,The catalog management of product etc. Promotiontional setup The logic behind where everything is kept,5Nadia Lotter
Episerver Digital Commerce
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Reviews (1-1 of 1)
September 11, 2017
Score 5 out of 10
Read Nadia Lotter's full review
Fully understand what is OOTB feature of the platform before proceeding to develop. Then implement a customization of key features once you can prove they are working as OOTB to make them more user friendly and productive for the business. Eg pre order and e gift card.
Episerver Digital Commerce Scorecard Summary
Feature Scorecard Summary
About Episerver Digital Commerce
The Episerver Digital Experience Cloud™ is designed to help marketers and merchandizers deliver omni-channel digital experiences that drive long-term growth. According to the vendor, with Episerver's digital commerce solution, users can:
- Create consistent brand experiences by extending their visual brand across all devices.
- Save time by building pages and product presentations once. The solution automatically reconfigures pages to create an enjoyable customer experience for all screens and devices.
- Connect online and store experiences with the "click & collect" feature, allowing customers to collect their orders from their preferred store.
- Boost their average order value by automatically analyzing visitor behavior, and using this insight to upsell and cross-sell merchandize.
- Improve search results using best bets and behavioral optimization of search results and product listings.
- Edit product content in context - users have full control over how products are presented, and can make instantaneous changes to improve conversions, including full product information personalization.
Episerver Digital Commerce Screenshots
Automatic layout and preview to increase operational efficiencies. This reduces the time spent on product management, merchandizing and running campaigns, by efficiently supporting internal operations, and by connecting into all back-end business systems.Mock site, front end.Mock site, content editing screen.Mock site, catalog management.Mock site, promotions.Mock site, commerce reports.Mock site, order management.Mock site, order management.
Episerver Digital Commerce Videos (2)
Episerver Digital Commerce Downloadables
Episerver Digital Commerce Competitors
Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No
Episerver Digital Commerce Customer Size Distribution
|Small Businesses (1-50 employees)||0%|
|Mid-Size Companies (51-500 employees)||62%|
|Enterprises (> 500 employees)||38%|
Episerver Digital Commerce Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Episerver Digital Commerce Technical Details
|Deployment Types:||On-premise, SaaS|