ESET Endpoint Security

Thorough reporting

Firewall management

Endpoint security

Regular client updates

There has been some functionality loss in the ESET Administrator Console since migrating from version 6 to its current version.

The firewall can often flag false positives.

Security situation of servers and desktops

Easy targeting of security policies

Scheduling tasks and actions, such as server analysis, remote scanning, software installation, diagnostics and many others

Audit, automation, hardware inventory status reports

Tighter integration with other operating systems, such as debian and rhel-based distributions

Complex service deployment: need for multiple deployment servers to enable all their functionality, which leads to additional resource consumption

Upgrading to a new version is complex

Quarantine the files safely.

Clean the files.

Allows you to schedule scanning.

Allows you to watch activity.

Add some of its feature to the front panel.

Instead of me having to dig for it.

Would like to see some more training on how to use every feature.

Blocking of Viruses

Blocking of ransomware

Self sustaining where updates of virus signature databases are concerned

I would like to see a better consumer interface, that does not confuse my personnel

Easy to use and a user-friendly tool.

Affordable product with quality results.

Advance quality features and functions.

Responsive customer support.

Remote management setup is a bit difficult.

Need to improve its interface.

Ease of install with a complete AIO package (agent and AV-sec installer).

It has caught more tracking cookies & possible viruses that most enterprise level AV suites on the market.

It's like a secondary firewall for PCs.

I would add more heuristic AV protection.

Keeping the software suite lets you not utilize as many resources as most of your competitors.

The ERAC (ESET Remote Access Console) could use a little make-over. I would change the font and color scheme to make it more readable.

ESET provides comprehensive, transparent protection for my MacOS devices without interfering with the efficiency of my operating system.

It's easy to install, configure (default settings are great for just about everyone), and update.

ESET's customer communications, including a very detailed knowledge base online, make it clear I've chosen the right antivirus solution!

I've had intermittent issues with virus definition updates over the internet, but I haven't had such issues for some time now.

Scanning individual files or directories involves lots of clicking through directory trees.

ESET's offerings are so numerous and wide-ranging that finding the right product edition for your needs can take some analysis.

Low impact on PC resources

Doesn't conflict with other software

We've not been infected since using it

Could not get Remote Desktop Connection working with firewall enabled

Options screens are not easy to use or understand

Simple and easy to use interface

Quick response time from tech support

Easy to use and take up very less system resource, and it won't slow down your PC while scanning

Manage all ESET clients via a central remote administrator web console

Expensive

Light and quiet protector - ESET is silent, it works in the background without consuming the performance of the machine. Some security and antivirus tools usually consume a lot of machine performance during its scans, ESET is not like that, most of the time you will forget that it is there.

No problems with false alerts - ESET has great accuracy compared to other security tools, hardly the false alert, unlike some competitors who are whistling and making scandal without reasons being an extremely annoying experience, with ESET you do not have this problem.

Good support staff that responds quickly to any request for help that you make.

Price a little expensive - ESET is a great product, but it is priced at a high price and in a market as competitive as antivirus and security tools, this can weigh in the balance.

Complexity in creating rules - it's quite complex to create rules in ESET, you end up wasting some time on it, it could be more intuitive.

Getting rid of viruses that attack the system database.

Creating firewalls for the filtering of information.

Keeping the firms information safe.

It would be nice if the popup messages were reduced. Other approaches should be used instead.

The small footprint on the local workstations is great. It does not utilize system resources like other product I have used in the past.

Excellent Anti-Virus/Anti-Spyware/Anti-Phishing and firewall capability.

Remote administration works well to push out installation and updates.

Cost is lower than other products that I have used in the past.

For us, the ability to control and lock down the use of removable devices is a must to provide data security.

Setup does have a learning curve, partially due to the options that are available.

Planning and setting up the rules/policies of the organization can be a little daunting.

I would like it to be able to deploy new versions to the client automatically instead of having to set this up manually.

The Bi-Directional Firewall protects your red and the information against incoming and outgoing infections.

The protection against botnets blocks the attempts of cybercriminals to install bot programs secretly on your computer to take control of it.

This program works quietly and it doesn't consume a lot of resources.

I think there's not much room to improve. But probably the user interface could be fresher. Probably, something more "Futuristic" but keeping the essence of a business application

Do not disturb your machine if it is configured in the right way

Split updates using a local server (only that one downloads the updates and split to your local network)

Easy interface, even to the user

The initial setup, don't slow the computer.

Deploy to be a little bit easier in a network

The management interface to be a web version

Management console is great for IT admins. You can setup policies, scans, computers, push install software/updates, view everything from one program

ESET was very low in system resources, it doesn't slow the PC down while scanning, which a lot of other AV did

ESET was a good price with good reviews, perfect for what we need, and reputable so you know it's good.

The program update procedure can be a bit difficult. It doesn't just auto upgrade major versions, you have to apply them a certain way if you want to manage them via the remote console. Not all the latest versions work with the remote management software.

It is easy to create exceptions in the firewall.

Great for creating remembered settings for which sites are allowed to send what information when visited.

Low overhead on the operating system unlike application such as Symantec.

The interface is easy to use.

Make license management a bit easier - a single login accessible through ESET's front page would be helpful.

Easy deployment

High quality security

Updates as to the protection ESET provides against current threats (malware, ransomware etc) via email

Low cost

Remote management (difficult to setup)

Remote deployment (difficult to setup)

Protection updates

Silent scanning

Central Management

Reliable Updates

Good security

Every time a user logs in, it pops up a splash screen. Would prefer a more silent approach.

Installation requires some attention to make sure it completed. This may have been due to previous AV causing issues, but still had some issues with installation.

Silent installation options for Group Policy would be nice.

The ESET Remote Administrator portal is easy to use to keep track of systems, identify hardware and manage ESET installs and configurations.

ESET has a small footprint and low overhead on system resources.

ESET features presentation mode which prevents popup windows from the program notifying you of updates.

ERA tasks are sometimes delayed.

Making rules is a bit complex for new administrators.

The licensing portal is mediocre at best. Functional, but the UI leaves a lot to be desired.

Protects against malware

Alerts when OS is not up to date

Gives clear overview of security issues

Can't think of any cons right now

The product really shines with its relatively easy to use interface. It's easy to setup, use, and manage.

Eset Smart Security also does a good job of keeping a low system footprint without requiring large amounts of system resources.

Its handling of malicious code is straightforward, easy to understand, and relatively fast.

The product might be improved with added firewall features.

On rare occasions, like many other comparable products, the Eset Smart Security might miss some malware problems.

Another improvement would be to provide some support for enterprise systems

Automatic Updating upon Startup or Wake

Finds all threats and keeps users informed

Ease of Use

Constant signature database updates.

Central management of PC and Mac.

Simple User Interface.

Challenges when upgrading the on-premises central management system when Apple upgrades their OS.

Good protection with minimal performance impact

Meshes well with our external spam filter

Easy to use, easy to implement

The UI is generally good, but could stand to have some refinements

Upgrading the software to a newer version wipes out all settings, make sure you have your settings backed up

Set it and forget it - I basically set up this software once to run automatic scans and I haven't had to bother with it much more than that.

Anti-theft feature - this feature allows you to locate your computer no matter where it is if it gets stolen. Thankfully haven't had to try this feature out, and I hope that I never have to, but it's pretty comforting to know that I have it.

Parental control - I don't use this, but you can basically set up different profiles for children when they browse the web to block certain sites

Secure browser for banking and financial websites - ESET launches its own browser when you go to any financial or banking websites. As I understand it, they encrypt everything over this secure browser

Chock full of other features like personal firewall, email protection, webcam protection, etc

Automatic prompting when you connect an external drive to scan it.

So far I have found ESET to be very easy to use and I haven't come across any negatives. Everything from setting up automatic scans to enabling the anti-theft feature through their website has been super smooth

You really can set it and forget it. And if you don't want to just rely on automatic scans and want to run your own every once in a while or scan an external drive you can do that as well.