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Foxit eSign

Foxit eSign
Formerly eSign Genie

Overview

What is Foxit eSign?

eSign Genie in Cupertino offers their electronic signature application supporting digital document signing with reusable templates, contract drafting with esignature workflow, embedded online forms, and other features.

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Recent Reviews

TrustRadius Insights

Foxit eSign has proven to be a game-changing solution for users across various industries. Users have found this software to be invaluable …
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Great tool

10 out of 10
November 29, 2021
Incentivized
We use this tool regularly and have found it easy to use and navigate. The tool is great for the price and we have not had problems …
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User friendly on both ends

10 out of 10
August 20, 2021
As a small company, I am the primary user of the eSign Genie software but always include the owner of the company in "view only" capacity. …
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Great product

10 out of 10
August 20, 2021
Incentivized
I use [eSign Genie] for having client's fill out and sign forms and documents. It saves paper and ink.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Foxit eSign

$8

Cloud
per month

Foxit eSign Pro

$25

Cloud
per month

Foxit eSign Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.esigngenie.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $8 per month Per sender per month $96 paid annually
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Product Details

What is Foxit eSign?

Foxit eSign (formerly eSign Genie) is a secure, web-based legally binding HIPAA Compliant e-signature software for companies of all sizes. Foxit eSign enables organizations to more easily create documents, send these to the signers for e-signatures, and archive them. Foxit eSign features a website integration via APIs and a collaboration tool that helps multiple team members around the globe to work together on a single contract document.

Foxit eSign Video

eSign Genie Overview

Foxit eSign Competitors

Foxit eSign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

eSign Genie in Cupertino offers their electronic signature application supporting digital document signing with reusable templates, contract drafting with esignature workflow, embedded online forms, and other features.

Foxit eSign starts at $8.

Dropbox Sign, DocuSign, and PandaDoc are common alternatives for Foxit eSign.

Reviewers rate Support Rating highest, with a score of 9.1.

The most common users of Foxit eSign are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(66)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Foxit eSign has proven to be a game-changing solution for users across various industries. Users have found this software to be invaluable in simplifying and expediting the process of obtaining electronic signatures, eliminating the need for printing, scanning, and mailing documents. It has been widely utilized in industries such as compliance, clinical research, notary services, insurance, financial services, property management, sales and marketing, and more.

In compliance and document tracking, Foxit eSign has been praised for its ability to manage critical documents and ensure secure signature collection and storage. Users have utilized it to meet the requirements of CFR 21 Part 11 in clinical research studies. Notary businesses have found it especially useful in verifying Covid-19 status and distributing digital versions of documents to multiple parties.

The insurance industry has relied on Foxit eSign to offer clients the ability to sign insurance documents electronically, providing a convenient alternative during times when in-person visits are limited. Similarly, the financial industry has embraced this software as a total solution for all e-signing needs, eliminating the need for physical paperwork.

For small property management companies, Foxit eSign simplifies the process of securing rental agreements by integrating with reservation software. The sales and marketing department finds it valuable in securing quick approvals on proposals and streamlining the contract process.

Users appreciate that Foxit eSign is user-friendly and easy to use. It has saved time by eliminating the need to print, sign, and scan contracts. Moreover, it has played an essential role in improving turnaround time and enabling better social distancing measures in various situations.

Overall, Foxit eSign stands out for its ability to streamline document signing processes regardless of industry or size. Users find it intuitive, efficient, reasonably priced, and supported by excellent customer service. By offering fast, secure, and affordable electronic signatures, this software solves critical problems related to paperwork management while helping businesses transition towards a paperless environment.

Easy to Use Interface: Users have consistently praised the easy-to-use interface of Foxit eSign. Many reviewers have stated that the software's user interface is intuitive and does not require a steep learning curve. Numerous users found it quick and easy to prepare documents for signature and gather the required information.

Customizable Branding Options: Several users have appreciated the ability to customize documents in Foxit eSign, including adding their own branding elements such as logos. This feature has been seen as valuable, allowing businesses to maintain consistent branding throughout their documents.

Responsive Customer Support: The customer support team of Foxit eSign has received high praise from multiple users. Reviewers describe the support staff as responsive, helpful, and quick to resolve any technical issues that arise. Users feel supported and valued by the customer service representatives who understand and address their needs effectively.

Outdated User Interface: Several users have expressed that the user interface of eSign Genie is dated and in need of a refresh.

Slow Loading and Error Messages: Users have reported frustration with the slow loading times of eSign Genie, especially when encountering errors. Additionally, reviewers mentioned that the error messages provided by the software are not informative enough, simply stating "something went wrong" without specifying the cause.

Limited Support Staff: There were complaints about the limited support staff available for eSign Genie, making it challenging for users to get assistance when needed.

Users have consistently praised eSign Genie for its ease of use, professional interface, and effectiveness in coordinating document signing. They highly recommend signing up for the service as it simplifies and streamlines the process of getting documents signed. Users also suggest taking advantage of the support options provided by eSign Genie if any difficulties are encountered. Additionally, users recommend utilizing the free trial account to test out automation features and determine if eSign Genie fits their needs.

Attribute Ratings

Reviews

(1-25 of 54)
Companies can't remove reviews or game the system. Here's why
Karambir Singh Khalsa | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Configuration and design of online document templates. eSign Genie provided the easiest to use interface with the most flexibility of all the vendors we compared.
  • Programmability and automation of document templates. This was essential for our studies which relied on minimal interaction during the enrollment process.
  • Tech support and online documentation. Most of our issues could be handled by consulting the online documentation. When this was not the case, support representatives were happy to help us resolve technical issues.
  • Search interface for documents. I would like to see a more robust interface that allows searching on multiple criteria include the ip address from which a document was signed. Currently, documents can be filtered using a single value such as a name.
  • Webhook management. Webhook calls are logged and the logs are only avaluable for 30 days. Our study ended up being active for more than 30 days and I lost the ability to go back to the beginning of the study to review webhook transactions.
  • 2 Factor Authentication. This could be more robust. Users complained of not receiving codes via email and codes not working. We were unable to resolve the issue for some individuals who ended up not participating in our studies.
November 29, 2021

Great tool

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Template creation
  • Reminders sent
  • Saving emails for ease of future use
  • being able to add billed users in the tool
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • I love the drag and drop features!
  • I love the templates that make it so much easier to complete repetitive tasks.
  • I love the chat feature to get answers and support quickly.
  • So far I haven't run into any issues that customer service was not able to resolve.
Matthew Hornbostel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The pricing is affordable.
  • Form creation and customization. It's pretty user-friendly.
  • It's fundamentally useful as a way to collect electronic signatures.
  • There's not a lot to gripe about, as their service is functional as is. However, maybe they could polish some of their UI a bit more.
  • Also, their form creation's super flexible, but that also means it's possible to build entirely contradictory form combinations. I admit I did that at one point, although it was totally my fault for not thinking the fields through clearly.
  • The price is good but still could go lower. Not really a complaint though, as they remain cheaper than almost every alternative out there.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easily obtain signatures across several departments
  • Ability to easily maintain document compliance
  • Secure portal for document storage with ease of access and document location
  • Simple document integration and company branding ability
  • It would be nice to have more customizeable email notifications based on recipient
August 20, 2021

Best Bang for Buck

Score 10 out of 10
Vetted Review
Verified User
  • eSign Genie has a great Dashboard with everything you need on one screen.
  • The learning curve was extremely low.
  • It allows for customizations including putting your logo on documents.
  • It would be great if I could add eSign Genie as an add-on for applications in Google and Microsoft 365.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Setting up and managing templates
  • Sending execution reminders and letting me know when the other party has signed
  • Storing contracts in a way that clearly shows outstanding vs completed
  • Sending takes 2-3 more clicks than it should
  • Modification of templates could be a little more intuitive
Score 10 out of 10
Vetted Review
Verified User
  • Fast secure client signature process
  • Affordable price for the product it provides, especially when compared to competitors
  • Easy to use for company employees and end consumer
  • Mostly self-explanatory, but slight learning curve out of the box
Christopher Kourtakis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The Sales team takes the time to listen to your needs and sell you what you need, not what they want to sell you.
  • Brittini takes the time to explain things in English and terms everyone can understand.
  • Support staff is second to none.
  • Pricing is fair and in line with others.
  • Ability to set up and use is easy and easy to understand.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Very easy to take a word document and turn into a template that can be used over and over again
  • Very good customer service. I feel very supported.
  • I feel that I am able to fully utlize the features to enhance my business practice.
  • No issue with anything. Nothing to recommend. Very easy to use. Cannot complain.
Score 10 out of 10
Vetted Review
Verified User
  • The learning curve is faster compared to the last software we used.
  • It is easier to set up the templates and email messages so that the text boxes line up seamlessly.
  • It is quicker to send agreements and to follow up if they are not returned in the allotted timeframe.
  • Making changes to the documents is fast and easy.
April 13, 2021

Best eSign System

Score 10 out of 10
Vetted Review
Verified User
  • Guides customers through the contract signing process.
  • Forwards client-executed contracts to our legal dept for countersignature.
  • Sends all parties a copy of fully executed contracts.
  • eSign Genie is less expensive than other e-signing systems.
  • eSign Genie has actual, LIVE, human support to help assist [in] setting up the process for each document template.
  • I can't think of any real shortcomings in the product.
Julie Akin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It's simple to drag and drop where signatures need to go.
  • Templates are available so we don't have to type the same body of the email time and time again.
  • Customers are able to easily navigate the system.
  • We love that the document can be sent by text in addition to email.
  • The date field is way too large. I always have to re-size it.
  • When we print to eSign Genie, there is no home button.
  • It would be nice to be able to view and modify customer info saved in the address book from within a document.
February 26, 2021

Puts DocuSign to Shame

Score 10 out of 10
Vetted Review
Verified User
  • Customer Service is World Class
  • This software has all the features that were important to me. Like conditional fields, multiple signers and when updating a form or application you don't have to start over again. The software is VERY flexible.
  • I've been with both DocuSign and Adobe(echosign) before coming to eSign Genie. The pricing at eSign Genie is 75% less than DocuSign
  • I have no complaints about this software whatsoever. I started using Echosign years ago until Adobe bought them out and tripled the price and cut features. Then, I went to Docusign that was not very user friendly and the customer support is NON-EXISTENT. eSign Genie is wonderful!
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