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Esker

Esker

Overview

What is Esker?

Esker is a global cloud platform built to unlock strategic value for finance and customer service professionals and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s mission is to build a foundation that promotes positive-sum growth, increased…

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Learn from top reviewers

Esker is a great solution for collection management

Rating: 10 out of 10
November 10, 2021
IncentivizedVetted ReviewVerified User
We use Esker's TermSync portal for collections management. We use it in the credit department to help log collection calls and also send out auto payment reminders on late-pay...
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Lisa Burns
Employee - Finance and Accounting
Territory Credit Manager
Excel Industries Inc
Esker3 years of experience

Esker Review

Rating: 8 out of 10
April 22, 2021
IncentivizedVetted ReviewVerified User
Our credit department uses Esker Document Process Automation to make collection calls. The software has assisted our department with collecting on past due customers while bei...
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Jennifer Kohn
Employee - Manufacturing
Territory Credit Manager
Excel Industries LLC
Esker3 years of experience

Esker On Demand is In Demand

Rating: 10 out of 10
March 15, 2021
IncentivizedVetted ReviewVerified User
We use Esker On Demand for NAR Sales Order Processing (Both the OCR function and the one custom RPA) in our contract business channel as well as Fax-to-Email conversion and SA...
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Brett Ray
Analyst - Information Technology
Information Systems Analyst
Whirlpool Corporation
Esker5 years of experience

Have just used Esker for Accounts Payable.

Rating: 8 out of 10
November 21, 2019
IncentivizedVetted ReviewVerified User
We use Esker across our whole organization as a means for submitting and processing invoices for payment. Accounts Payable uses Esker the most. The biggest problem we had was ...
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Kay Wagner
Employee - Finance and Accounting
Sr Accounting Specialist
Baker Tilly Virchow Krause
Esker2 years of experience

Esker, a great business partner that brings real results.

Rating: 10 out of 10
November 21, 2019
IncentivizedVetted ReviewVerified User
We use Esker On Demand for Sales Order Processing as well as Accounts Payable. It addresses manual entry of customer orders and electronic routing of invoices for approval and...
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Chad Molen CSCP, CPIM
Director - Customer Service
Director Customer Support
Viega LLC
Esker2 years of experience
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Pricing

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Esker

Esker

N/A
Unavailable

What is Esker?

Esker is a global cloud platform built to unlock strategic value for finance and customer service professionals and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s mission is to build a foundation that promotes positive-sum growth, increased productivity,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Product Demos

Esker's Order-to-Cash Demo

YouTube

Esker - Demo Reel VFX - UE5

YouTube

Esker Procure-to-Pay Demo

YouTube
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Product Details

What is Esker?

Esker is a global cloud platform built to unlock strategic value for finance and customer service professionals and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s mission is to build a foundation that promotes positive-sum growth, increased productivity, improved employee engagement, and greater trust between organizations. Esker’s cloud platform integrates with existing ERP environments, to give businesses the flexibility to connect with any system without having to change the way they work. By developing AI-driven technologies and automating the order-to-cash and procure-to-pay cycles, Esker aims to free up finance and customer service professionals from time-consuming tasks, helping them be more efficient, and enabling them to develop new skills.

Founded in 1985, Esker operates in North America, Latin America, Europe, and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin. The vendor states Esker leverages its culture of innovation, solid financial management, technology expertise, cohesive international organization, strong social commitment, and a HR policy that promotes autonomy and accountability.

Esker Features

  • Supported: AI & RPA-driven Automation
  • Supported: Multiple ERP Integration
  • Supported: End-to-End Connectivity
  • Supported: Mobile Application
  • Supported: Global Management
  • Supported: Customizable User Dashboard & Analytics

Esker Video

Esker Competitors

Esker Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Esker is a global cloud platform built to unlock strategic value for finance and customer service professionals and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s mission is to build a foundation that promotes positive-sum growth, increased productivity, improved employee engagement, and greater trust between organizations.

Billtrust, Coupa, and Conexiom are common alternatives for Esker.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Esker are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 8)

Termsync Review

Rating: 10 out of 10
Incentivized
March 08, 2018
GL
Ginger Luster
Accounts Receivable Specialist
Bioness Inc. (Health, Wellness and Fitness, 51-200 employees)
Vetted Review
Verified User
Esker
2 years of experience
Use Cases and Deployment Scope
We use Termsync in our accounts receivable department only. We would like the payment plan process and set up to be more lucrative.
Pros
  • To do list Daily
  • Collection Calls Needed
  • Payments received
  • Root Cause: Reasons for lateness
Cons
  • Payment Plans, the date for payments cannot be moved backwards, I have to email Temsync to do it in-house
Likelihood to Recommend
  • Collections calls
  • Email reminders

Esker Review

Rating: 8 out of 10
Incentivized
April 22, 2021
JK
Jennifer Kohn
Territory Credit Manager
Excel Industries LLC (Wholesale, 501-1000 employees)
Vetted Review
Verified User
Esker
3 years of experience
View profile
Use Cases and Deployment Scope
Our credit department uses Esker Document Process Automation to make collection calls. The software has assisted our department with collecting on past due customers while being able to manage and log each and every interaction with the customers. Not only does Esker Document Process Automation send out past due reminder letters, it also allows the customers to print invoices, offset their account balances and make payments!
Pros
  • Online Payments
  • Provides copies of Invoices
  • Sends out Reminder Letters
Cons
  • The layout is a bit clunky. I like to see everything on one screen.
Likelihood to Recommend
Reminder letters are awesome!

Credit Manager's Review

Rating: 10 out of 10
Incentivized
April 27, 2018
JS
Jana Sherlock
Credit Manager
Pepsi Cola of Western Nebraska (Food & Beverages, 201-500 employees)
Vetted Review
Verified User
Esker
2 years of experience
View profile
Use Cases and Deployment Scope
All 5 of our franchises use TermSync for Accounts Receivable Collections. It has virtually eliminated our 90 past due column. The automated past due reminders drive our customers to the portal where they can view their account, print an invoice or make a payment.
Pros
  • Sends out automated reminders
  • Makes copies of invoices self service
  • Makes online payments easy
Cons
  • I really don't have any suggestions
Likelihood to Recommend
AutoPay is ideal for us

Esker is a great solution for collection management

Rating: 10 out of 10
Incentivized
November 10, 2021
LB
Lisa Burns
Territory Credit Manager
Excel Industries Inc (Machinery, 501-1000 employees)
Vetted Review
Verified User
Esker
3 years of experience
Use Cases and Deployment Scope
We use Esker's TermSync portal for collections management. We use it in the credit department to help log collection calls and also send out auto payment reminders on late-payers. We also allow customers to post payments using the site if they wish.
Pros
  • Collection logs.
  • Auto-send payment reminders.
  • Mass messaging
Cons
  • The site could be a little more user-friendly. I think it's daunting for first-time and even multiple-time users.
  • Maybe the page needs to be setup up clearer, or use different colors to not look busy.
Likelihood to Recommend
Esker is helpful to log collection calls that the whole department has visibility to and to remind me when it's time to reach out again. It's nice to have the collection calls organized for me so then I can jump right in.

Termsync - Everyday User Review

Rating: 10 out of 10
Incentivized
November 14, 2019
Use Cases and Deployment Scope
We currently use TermSync as our collections and past dues software. This has helped my department to keep our past dues down and collect on some of the slower paying customers. This helps keep out receivable balance down and keep our dealers open to buy.
Pros
  • Past Due Reminders
  • Helps customers Schedule Payments
  • Great at logging notes and collection calls
Cons
  • Breaking out large invoices into long payment plans was tricky but once you got going it became easier
Likelihood to Recommend
TermSync has been great for our customers' needs. It's helped us with collections and has helped our dealers with making sure that they keep their accounts current. Working through past due collections is very easy now with Termsync.
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