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Blackbaud eTapestry

Blackbaud eTapestry

Overview

What is Blackbaud eTapestry?

Blackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage…

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Recent Reviews

Great for the basics!

8 out of 10
October 03, 2022
Incentivized
I utilize Blackbaud eTapestry to manage and track donations, send thank you letters, run reports, and we also utilize DIY donation pages …
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Fine, not great

5 out of 10
October 02, 2022
Incentivized
I use it for all fundraising purposes. Tracking moves management, records for donations and contacts, diy form for giving pages. This is …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $115 per month Usage based per constituent record
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Product Details

What is Blackbaud eTapestry?

Blackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage new supporters, and maximize existing donor relationships with the software.

Blackbaud eTapestry Screenshots

Screenshot of Constituent profiles in eTapestry are customizable and provide a complete view of supporters and their interactions with other oganizations from a single screen.Screenshot of The eTapestry home screen can be customized to surface whatever is important to the organization—progress towards goals, campaign performance, recent gifts, top supporters, upcoming events, and key performance indicators that provide a clear view of fundraising performance.Screenshot of eTapestry comes with out-of-the box reports that can help segment the supporter-base and develop strategies for engagement and outreach.

Blackbaud eTapestry Videos

Blackbaud eTapestry Fundraising Software
Introduction to Blackbaud eTapestry Complete

Blackbaud eTapestry Integrations

Blackbaud eTapestry Competitors

Blackbaud eTapestry Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, United Kingdom, Ireland, Canada, Australia

Frequently Asked Questions

Blackbaud eTapestry starts at $115.

Bloomerang, DonorPerfect, and Salsa CRM are common alternatives for Blackbaud eTapestry.

Reviewers rate Availability highest, with a score of 10.

The most common users of Blackbaud eTapestry are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(157)

Attribute Ratings

Reviews

(1-25 of 27)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
At this time we are leaving our options open. Some software companies have new features we are interested in exploring. Also the cost of the Blackbaud eTapestry software is getting out of our range, so we have to consider other options. We absolutely love Blackbaud eTapestry and the functionality, but wish it had a few more features and that the cost was not so high.
Karen Tuecke | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
eTapestry is a good fit for us, as a small to medium sized nonprofit. We really like most of the features it has to offer, but we could use a few more additional features moving forward.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Blackbaud eTapestry is a great platform, however, there are limitations to the number of records eTapestry can maintain. In order to increase the number of records the platform can hold you must purchase additional records, which is a yearly cost, and cause some organizations to out-grow eTapestry. I expect to approach this situation soon and is my only hesitation with maintaining the use of eTapestry.
September 28, 2022

Take my money and run!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We do not always get positive solutions from Etapestry. There are a lot of resources and solutions that you can read about and reach out to. I participate in Community Forums and trainings to see what we can be doing differently.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
As our organization and footprint grow, eTapestry may not be able to handle and massage the data we have in the way that we need it in order to increase donor engagement and track interactions across the people we serve as well as our supporters. The learning curve is kind of steeper than most other CRMs, so it's not easy to easily delegate queries and communications when not everyone has been "in it" long enough to know how it works and how it doesn't work.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
While we have much to learn, it offers much of the functionality that we are looking for in a Customer Relationship Management software. It is up to us to use it more regularly and keep the data relevant.
Glenna Harkins | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I think that for the price, it allows us to do everything that we need to do for our development functions. Also, it has the capacity to connect to our website and do e-commerce, all of which would be difficult to set up with another type of system.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
eTapestry does not meet the needs of the organization as a whole, in addition to the 5 year strategic plan. The organization continues to grow and needs additional resources to track data.
Karly Wood | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
This product meets our needs and we find no need to change. It is integrated with our credit card processing portal and with our website. We also see the potential to track beyond what we use for now, including areas where people can serve the church, and what activities they have been a part of.
Brooke Hunter | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
Due to all of the things described in this review, we just decided not to renew eTapestry. Users were rebelling, which led to duplicative records and mass emails that go to the same people twice. It became a real problem for us in terms of staff satisfaction with the tools available to them and in terms of maintaining good database hygiene. We couldn't afford to stay because of these factors.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
I don't currently work with eTapstery but my understanding is that after I took another job the organization decided to look into other options. I think they found it difficult to use and sought solutions that had less of a legacy custom field structure.
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