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Blackbaud eTapestry

Blackbaud eTapestry

Overview

What is Blackbaud eTapestry?

Blackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage…

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Recent Reviews

Great for the basics!

8 out of 10
October 03, 2022
Incentivized
I utilize Blackbaud eTapestry to manage and track donations, send thank you letters, run reports, and we also utilize DIY donation pages …
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Fine, not great

5 out of 10
October 02, 2022
Incentivized
I use it for all fundraising purposes. Tracking moves management, records for donations and contacts, diy form for giving pages. This is …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $115 per month Usage based per constituent record
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Product Details

What is Blackbaud eTapestry?

Blackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage new supporters, and maximize existing donor relationships with the software.

Blackbaud eTapestry Screenshots

Screenshot of Constituent profiles in eTapestry are customizable and provide a complete view of supporters and their interactions with other oganizations from a single screen.Screenshot of The eTapestry home screen can be customized to surface whatever is important to the organization—progress towards goals, campaign performance, recent gifts, top supporters, upcoming events, and key performance indicators that provide a clear view of fundraising performance.Screenshot of eTapestry comes with out-of-the box reports that can help segment the supporter-base and develop strategies for engagement and outreach.

Blackbaud eTapestry Videos

Blackbaud eTapestry Fundraising Software
Introduction to Blackbaud eTapestry Complete

Blackbaud eTapestry Integrations

Blackbaud eTapestry Competitors

Blackbaud eTapestry Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, United Kingdom, Ireland, Canada, Australia

Frequently Asked Questions

Blackbaud eTapestry starts at $115.

Bloomerang, DonorPerfect, and Salsa CRM are common alternatives for Blackbaud eTapestry.

Reviewers rate Availability highest, with a score of 10.

The most common users of Blackbaud eTapestry are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(157)

Attribute Ratings

Reviews

(1-25 of 81)
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Score 4 out of 10
Vetted Review
Verified User
Incentivized
  • Positive: We have a system to pull volunteer hours and see how those hours have changed from year to year.
  • Negative: Lots of time taken away from actually using the system as users have to search for help videos/articles on how to use it, more so for new users.
  • Positive: Blackbaud eTapestry has given us the ability to pull reports from past and present events and compare how much total contributions we have raised each year, how many unique donors we have had, and the breakdown of individuals to businesses.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • With the rising costs of the program, Blackbaud eTapestry has driven our ROI down. In 2024, we had a 62% increase in the cost of the software alone. In 2021 and 2022, our fundRaising was down, so with a lower revenue stream and extensively increasing costs, Blackbaud eTapestry may not be your best choice.
  • The positive impact is that the program is simple to use and to learn how to operate the program is easy. Data entry is a breeze and so is reporting. We love these features.
  • We do not use the email finder service and had to remove and manually enter the emails and social media names we gather from our constituents. These services did not return the accurate emails or social profile names, therefore it cost us more time to remove them and identify the appropriate ones.
  • Direct integration with Blackbaud Merchant Services and the ease of exporting to QuickBooks is a plus for our small organization.
  • During budget time it took more than three months to get an accurate quote for renewing the software (and a quote that was not someone else). The customer service and account management lacked communication, lacked an understanding of who they were communicating with and has not made a positive impact on our organization.
Karen Tuecke | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
  • eTapestry has allowed us to diversify the ways we organize and reach out to our donors.
  • eTapestry has added in the planned giving component, so now we have to opportunity to walk our donors through the planned giving stages and track our means of communication.
  • In the last year, eTapestry took the journal entries and separated out the mass contacts (such as mass mailers, thank you batches, etc...). This has helped us manage our partners in mission more easily and to see the big picture of the donors giving history.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Improved donor retention
  • Reduction of missed or late pledges
  • Time reduction for communications
  • Aliment of financial ledgers for better accountability and transparency, leading to less time spent on reconciliation and auditing
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Saves time on making donor acknowledgement letters - uses template and pre-fills with name, address, etc.
  • Allows better relationship with donors because we can more immediately track and respond to contributions.
  • Less paper, more digital records. (More Eco-friendly).
Score 9 out of 10
Vetted Review
Verified User
  • It has helped us manage/track revenues from less than $500K/year in the beginning year to over $1M currently.
  • Gives ability to segment constituents and devise targeted communication which is more effective
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Time saved through useful integrations, auto processing and scheduling
  • Standard reports for basic information along with custom reports allows us to get useful data and KPIs
  • Relied on website and communication tools to successfully pivot to online events during pandemic and continue to use skills and tools learned
Ann O'Neil Gradowski | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Increased our capacity to fundraise.
  • Allowed more opportunity to know our donors (tracking and data collection).
  • Limited users - due to steep learning curve - as such less of our development staff know how to use the system to its fullest potential.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Email marketing from etapestry results in donations and direct debits
  • Easy event booking system, streamlined and requires very little back office admin
  • Good customer feedback, very few complaints that DIY forms don't work or are hard to navigate
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