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Eventbrite has proven to be an effective tool for managing event registration, whether for virtual or in-person events. Users praise …
Overview
What is Eventbrite?
Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences.The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation…
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What is Eventbrite?
Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences. The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email…
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Product Demos
Demo Video for EventBrite Registration
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Eventbrite and Veertly Integration with Zapier Demo (Veertly Tutorial)
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Thomas Uhlenbreck presents Pulse to Eventbrite CEO Kevin Hartz - Pioneer Demo Livestream May 2020
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Eventbrite Demo
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Eventbrite Demo Video
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EventBrite Sugar Connector Demo
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Product Details
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What is Eventbrite?
Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences.
The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data aims to help event planners assess attendance and profit.
The platform includes powerful discovery channels and robust marketing tools, which, according to the vendor, facilitate high conversion rates. Eventbrite's goal is to help users zero in on the most interested event-goers and sell more tickets to their events.
Eventbrite Features
- Supported: Ticketing
- Supported: Registration
- Supported: Event Management
Eventbrite Screenshots
Eventbrite Video
Eventbrite: The destination for experience makers
Eventbrite Integrations
Eventbrite Competitors
Eventbrite Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | Catalan, Dutch, English, French, German, Italian, Portuguese, Spanish |
Eventbrite Downloadables
Frequently Asked Questions
Bizzabo, Cvent Event Management, and RegOnline by Cvent (Discontinued) are common alternatives for Eventbrite.
Reviewers rate Usability highest, with a score of 10.
The most common users of Eventbrite are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Eventbrite has proven to be an effective tool for managing event registration, whether for virtual or in-person events. Users praise Eventbrite for its fast and user-friendly platform, featuring a simple and elegant interface. It has successfully addressed various business problems, such as RSVP and ticket management, specific messaging to attendees, database management, promotion, social integration, and ticket revenue management. The platform is particularly useful for creating landing pages and registrations for recurring events like weekly online shows.
Despite some users experiencing issues with Eventbrite's payout system for paid in-person events, the platform integrates well with a variety of other platforms, offering a clean and easy user experience for tracking attendees and analyzing the effectiveness of advertising platforms. Users also appreciate how Eventbrite helps them stay connected with industry professionals through listed events, especially during the COVID-19 pandemic. Non-profit organizations utilize Eventbrite to manage donor engagement, fundraising events, and donor contact and contribution management. Real estate brokerages leverage the platform for event promotion, collecting contact information, and handling paid ticketing. Academic institutions rely on Eventbrite for hosting concerts, conferences, and other events while streamlining registration, payments, attendee communication, and sales reports.
User Interface: Reviewers have consistently praised Eventbrite's user interface, with many stating that it is simple, elegant, and clean. It has been described as intuitive and easy to navigate, allowing users to quickly access the necessary features without the need for extensive tutorials or training.
Cloud-Based System: Many users appreciate Eventbrite's cloud-based system, which eliminates the need for excessive integration and administrative tasks. By simply logging in and sharing a link, event organizers can start using the platform conveniently and efficiently. The cloud-based nature of Eventbrite also enables easy collaboration and access to event information from anywhere.
Affordable Pricing: Numerous reviewers have commended Eventbrite's pricing structure as affordable and reasonable. Users consider it a top-of-the-class workflow solution that provides great value for its features and functionality. This affordability allows users to effectively manage their events without incurring significant costs.
Confusing User Interface: Several users have found the user interface of Eventbrite to be confusing and difficult to navigate. They have mentioned that it can be challenging to find specific functions and features, leading to frustration and inefficiency in using the software.
Difficult Customer Support: Some users have expressed frustration with customer support at Eventbrite. They have mentioned that it can be difficult to reach customer support representatives and that issues take a long time to resolve. This lack of responsive support can hinder users from effectively addressing their concerns or resolving problems quickly.
Limited Customization Options: Many users have expressed a desire for more customization options within Eventbrite. Specifically, they would like the ability to customize landing pages and email templates according to their branding needs. The current limitations in customization prevent them from fully personalizing their event pages and promotional materials, which could impact the overall attendee experience and brand consistency.
Users have made several recommendations based on their experiences with these event management platforms. The most common recommendations are as follows:
Recommendation 1: For Picatic, users suggest using it if you can afford the fees and are organizing non-regular events. They appreciate its user-friendly interface and modern features.
Recommendation 2: With Eventbrite, users find it super easy to use and recommend customizing questions as necessary. They also appreciate the options and customer service provided. Some suggest trying Eventbrite's Pro Features if you can afford them. While it is worth paying for, they note that it is suitable for basic events but may not be ideal for extra complicated ones. Users also mention using Eventbrite for fundraising initiatives and launching multiple events on the platform.
Recommendation 3: Trello is described as a turnkey solution for basic events, and users recommend trying it out for event management. They encourage exploring all the features of Trello to make the most of the platform.
Overall, users emphasize the ease of use of these event management platforms and provide specific suggestions to improve certain areas such as accessibility and options for event descriptions and title pages in Eventbrite.
Attribute Ratings
Reviews
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We use Eventbrite to handle our events from several different divisions This allows us a very organized reporting factor as well as allowing us to use profiles to list all events related to that division. Having quick access to funds is also a plus as they deposit quickly into our account with easy tracking from the events.
- Cross marketing and advertising of "like events".
- Mobile sales and reporting.
- Data collection on participants.
- Grouping of "like" tickets within folders on event page.
- More customization on the event page layout (adding videos, maps, etc in a block for easier layout customization).
- Allow for a more "White Labeled" look.
- Domain masking would be nice.
October 03, 2019
Events are a breeze with Eventbrite.
We use Eventbrite to sell tickets to our events and to handle registration and check-in at our events. We used to do a list in Excel, and Eventbrite has allowed us to go digital, accept credit cards, and even do some marketing to those who have attended events in the past.
- It's easy to use.
- You can copy previous events.
- It has a nice payment processor.
- Higher fees for the payment processor than cash.
- There are some limitations to the way an event can be structured.
- Sometimes there are little buttons that make big changes to an event without warning.
October 02, 2019
Great for registrants, not event websites
We use Eventbrite mostly on the marketing team to support events that we host, as well as events that we sponsor. We use Eventbrite to sell tickets, manage registrations, and manage attendees for various events that typically include 15-200 people. We have used the platform both for small cocktail receptions or dinners, as well as for larger-scale multi-day events.
- Eventbrite does a great job of allowing you to sell tickets and manage the pricing of each ticket. Additionally, you can offer discounts and set up discount codes pretty easily.
- Eventbrite makes it easy to set up an event. The time it takes to launch an Eventbrite page is very minimal.
- Eventbrite makes it easy to manage attendees at an onsite event.
- The overall UI is a bit clunky and outdated - The events page are usually not very attractive, so we have had to create our own pages that link to the Eventbrite registration
- The back end is not the most intuitive either. Sometimes you have to click around a lot before you find what you are trying to do.
- It is a great service, but the fees can really add up.
October 02, 2019
EventBrite is the best option for our team!
Eventbrite is used by our team to host a conference with over 1000 attendees. With a phenomenal level of customer support and user-friendly design, Eventbrite enables us to set up the event, register attendees, communicate with participants and solve many other tasks that would be extremely difficult without a management platform. My overall experience is positive!
- Register participants for an event.
- Send notifications, reminders, and messages to attendees.
- Mobile check-in - Creates bar-code scanning for attendees to check-in.
- Syncs with other event platforms (like Sched).
- Track data and collect custom information (ranging from the number of attendees all the way to feedback).
- Integration with social media - Helps with communication to social media platforms.
- Creates nametags.
- It offers a great help center.
- Eventbrite just streamlines so many processes.
- The app has limitations compared to the website, but it is still functional and offers many features.
- I think Eventbrite could use some more customization features (especially in email templates on the website).
- Although not a con necessary, just be aware that Eventbrite will take a percentage from each ticket if it's a paid event. This is something to consider if cost/profit is a priority.
August 30, 2019
Easy to Use Event Management Tool
We use Eventbrite to organize tour groups who come to see our university campus. It allows us to obtain information about our tour groups, organize them into smaller subgroups dependant on faculty, and assign tour guides with similar experiences to prospective students. It is also helpful for understanding how many people are coming on our tours (daily) and assigning the appropriate amount of tour guides.
- It allows us to obtain information about event attendees, which helps in providing a great guest experience.
- It gives us a perspective number of attendees, which is important when determining how many tour guides to assign to a group for a day.
- It allows us to keep track of any special tours we may have.
- I think that the embedding feature needs to be bettered.
- I would like if the analytics were a bit better.
Eventbrite is used throughout our division as the go-to solution for RSVP management, guest lists, ticketing, and general event management. It is a convenient and intuitive tool that takes away the hassle of inviting and contacting guests for an event. Beyond our division, Eventbrite is heavily used across the whole organization because of its reputation and familiarity on campus.
- Intuitive interface that allows for quick event setup
- Variety of options when creating order form, allowing for helpful data collection of guests
- Easy to send an email to all attendees at once, if necessary
- Design options and customization have room for improvement
- Embedding feature is somewhat lacking
November 29, 2018
Event Management Tool
Eventbrite is a great tool for creating events and allowing guests to register and pay for the event. It's also great for checking guests into an event.
- Event Creation
- Guest Check-In
- Ease of Use
- Fees are not as competitive
- Embedding can be improved
July 24, 2018
Does what it needs to do, for the most part
We use Eventbrite when hosting events that are off campus and open to the public. Currently, I know of its use by our department but am unsure if it's used in others. It helps us find users that search Eventbrite for events in a specific realm, versus using a product that doesn't openly share it.
- Event classification
- Simple signup
- Clean look
- Search functionality
July 24, 2018
Thoughts about Eventbrite
We use it to organize event planning so we can keep track of who has registered and who hasn't. Since it can send a calendar invite once you sign up, it really helps keep people organized. Also it allows you to include different tiers of ticket levels if that is of interest.
- Keeps you organized
- Provides event description
- Allows you to create tiered tickets
- If it allowed you to use it directly in an app without having the click out, you would save a step
- If it allowed you to see who is going without sharing on Facebook
- If it allowed you to see what discount codes are available
Our organization uses Eventbrite to organize and promote our monthly professional association meetings. We use it to create the event details and description, to monitor registrations as people signup, and to tie into our Social Media promotion via Facebook, LinkedIn, and Twitter, and via our website. We also use Eventbrite to tie back to MailChimp which we use to send our event invites via email, and to feedback new registrants not previously signed up to our mailing list. We use the Eventbrite app or website to check people in as they attend our events to measure registrations vs attendees.
- Event management--providing a detailed description of the event (date, time, place) plus details of the event (speakers, topic, sponsors, etc.)
- Registrations--provides enough details about people who register, and tools to manage those registrations (add people manually who didn't pre-register, cancel orders, check-in of attendees)
- Event promotion--events created using Eventbrite can be found by searching Eventbrite for local events
- Social Media: I promote my events on Facebook, LinkedIn, and Twitter. The Twitter link to use is in one place, the Facebook integration/link is totally different and in a separate place, and LinkedIn isn't even considered. I create a tracking link for LinkedIn, but your tracking links don't provide the information I want.
- Google Analytics: Because your integrations and tracking links are so lacking, I have to use a more complex tool to track the information I want--where did people see my event, and where are they signing up from? It seems like a simple thing to determine, yet I still don't know the most effective means of communicating my event to people to drive people to register.
Due to the nature of sales/business development roles, I am often attending networking/industry events, to meet other professionals and make relationships that will add benefit to my company. Eventbrite is a great platform to manage these sorts of events, and automatically adds a level of trust for the event when you can refer to Eventbrite for any details or questions you have about the event.
- Organized well for event logistics/questions: great to refer to before, during or even after an event (time/location/attendees etc.)
- Great way of communicating with attendees: whether in a public post on the event page or handling follow up afterwards
- Trusted brand that many companies are using: don't have to worry about spam events
- Finding events organically (I've only used Eventbrite for events that have been sent my way)
- Communicating other features/functionality that the average user may not know (I have a feeling I'm not using the platform to it's fullest potential)
- Can't think of any other cons really; it serves its purpose pretty well in my opinion
July 12, 2018
Easy Entry with Eventbrite
I have past experience working with Eventbrite. My experience was using Eventbrite for different events across the whole organization as well as externally. It provides organization and accountability as well as an efficient process management. Eventbrite is also easy for anyone to use and adapt to.
- Eventbrite is simple and easily accessible if you have the app downloaded on your device.
- The layout of the application is also very easy to follow which makes it simple for everyone.
- It is nice that all the information that you need, maybe for an event, is already uploaded to the application, and you do not have to do much.
- Because of the simple layout, sometimes there is trouble scanning the barcode and there is no way to blow up the image or change the view.
July 12, 2018
Eventbrite is a great asset for event planners!
Our organization utilizes Eventbrite to promote and coordinate events hosted by multiple departments. We collect registrations and payments (if applicable) for events. I like how Eventbrite allows you to customize options and to get important information from registrants. We are easily able to export this information into reports that make our events run smoothly! I also appreciate that Eventbrite promotes events that are open to the public with their "Events Near Me" feature.
- Collects pertinent info from event attendees
- Promotes events that are open to the public by syncing with social media platforms
- Makes the registration process easy for attendees and organizers
- The only glitch we have ever had with Eventbrite was related to a discount code, but we were able to fix it relatively easy by contacting their support center.
Eventbrite is used by our marketing team for running several different types of events. We use Eventbrite exclusively for our annual summit, quarterly local meetups, and roundtable (10-12 person events in regions). Eventbrite helps us market the events and provides a trusted link that our clients are comfortable with using to pay for their tickets. Eventbrite saves us time and money since we don't have to build unique webpages for each event. It also facilitates payment, which is a huge help for us. Eventbrite allows us to collect payment quickly and easily.
- Eventbrite is a well-known and trusted place for purchasing tickets. That trust helps us sell tickets. It also eliminates the need for integrating some other payment system into a webpage, which would be the alternative.
- Eventbrite makes sending invitations easy. Upload contacts and using contacts from a previous event is very straight-forward. Building emails is simple, since there are a couple of prebuilt templates.
- Discount codes and strategic pricing structures are a significant part of our marketing for events. Eventbrite makes it easy to offer discount codes. We also create several ticket types that include multi-ticket discounts, early-bird type specials and more. Each of which help us reach our audience at the right time with the right price.
- I'd like to see Eventbrite add more customization to the event page layout. It would be nice to be able to differentiate our event through more specific design.
- I've had occasional problems with email formatting in the Eventbrite email builder. It would be nice to have a slightly more trustworthy builder.
- Other than those two things, I think Eventbrite does exactly what it needs to do.
March 01, 2018
The Gold Standard in Event Management
Eventbrite helps by eliminating the struggles and complexities of event registration through the use of its user-friendly platform and intuitive features. Attendees can find the information they need, the ticket types they want, and process their registration within minutes. Eventbrite also provides a robust solution for both free and paid events.
- Event creation and attendees registration.
- The tool allows you to send the invitations, check on bounces, and review who has clicked & RSVP'd.
- Being able to manage waitlists, multiple ticket types, reimbursements, and custom order forms, all through the application.
- Eventbrite could be better with third-party integrations (i.e. Facebook, LinkedIn, etc.) rather than its own website.
- Sometimes it can be difficult to get in contact with support which causes delays in having issues resolved.
- It would be great if the analytics were more robust and expansive.
September 19, 2017
Eventbrite for managing engaging events
My organization uses Eventbrite for free and paid events created in partnership with our sponsors to engage our readers in a 1:1 conversational experience. There are multiple markets and publications in the whole organization that use Eventbrite for the same reason. The business problems it addresses are RSVP management, ticket management, specific messaging to attendees, database management, promotion, social integration and ticket revenue management.
- Management of a history of your events that attendees can see to better understand the type of events to expect from us
- Integration with Facebook
- Optional information gathering about attendees
- Report generation including attendee list
- Fairly easy to use as a paid ticketed service for the occasional events we create that have an admission cost
- Really good mobile management app for RSVP management
- While integration with Facebook is fairly seamless, once you have uploaded the event description to Facebook, any additional revisions must be made on both Eventbrite and Facebook individually. It's not a live integration.
- My initial on boarding was extended by needing to seek information through various blogs, outside users and exploration through the site. More comprehensive training for first timers to the site would be welcome.
- Integration with the manager calendar would help the marketing timeline. It's helpful to get email reminders, but would be fabulous if milestones could be dropped in my calendar.
April 13, 2017
Eventbrite...gotta try it!
I am the coordinator for monthly professional development meetings (CPA's and attorney's to get their CPE and CLE hours) and we use it to register people for the event.
- Easy to use, and event history is as your finger tips
- Wonderful phone support at all hours
- Easy to set up event
- Discount codes are difficult to customize for our situation
- Can't seem to get notification sent out when I upload the distribution list
- Auto full would be nice when I have to register people, I have to reenter every time the same people and it can be time consuming
- Ability to email attendees an attachment. We send out speaker slides to all attendees the day before the event. I can't do that currently. Just the ability to email all attendees would be awesome
April 12, 2017
Basic Eventbrite Usage
We used Eventbrite for ticket sales across all members of the Austin Technology Council, a community which consists of 1500+ individuals. It is used for sales and event management. We use the export feature to keep tabs on membership, donations, ticket sales, etc. It allows us to keep track of active versus passive members.
- Good for member management (in ticket sales)
- Strong descriptions and mapping features
- Cancellations and refund policies
March 30, 2017
EventBrite gets your events right!
I used Eventbrite during an internship I completed in summer of 2016. It was used across our organization, and was primarily used by interns facilitating with our event. It was very useful in helping us organize a social event and allowed us to track event registrants. Eventbrite was very helpful in allowing us to estimate and send reminders to our event attendees. One important business problem it helped addressed was payment. Eventbrite identified how many attendees were using PayPal to order, and provided us order numbers for reference.
- Eventbrite allowed us to send reminders to those who registered. This is a strength, as it certainly helped us increase event attendance.
- Eventbrite allowed us to track how many organization members and non-members were attending our event. This allowed us to observe how we were able to increase awareness for our organization (by attracting many new non-members).
- Eventbrite allowed us to track order numbers. This was especially useful in allowing us to provide strong customer service to individuals who had questions about their payment and registration confirmation.
- Eventbrite allowed us to provide one email for event registrants to contact with any concerns. The option to provide multiple emails to contact would have been more efficient to allow for quicker responses.
- Eventbrite allowed gave event registrants the opportunity to visit our organization's profile on Eventbrite, which was useful to inform individuals about our organization. It would have been helpful for us to allow registrants to view profiles for featured guests at our event as well.
We use Eventbrite currently to manage ticketing for private events. Previously, I used it to manage ticketing for public events. No matter the use-case, Eventbrite streamlined the process of managing attendees and most importantly, allowed for easy followup after the events. In cases where we charged for the events, the payment process was seamless each and every time.
- Maintains constant counts of attendees
- Allows for easy payment acceptance
- Allows for fast post-event follow up and helps build out your email marketing list for future events
- Lower fees would always be nice :)
- Better marketing tools to get the word out about events (similar to a meetup)
March 21, 2017
Eventbrite takes networking to the next level
I use Eventbrite as both a business networking tool and a social events finder and the site comes up big in both instances. I'm able to locate events that will allow me to make business contacts in my home area of Washington, DC. The same is true in finding social activities in which to participate as well.
- Eventbrite uses roughly 21 categories ranging from business to music to the arts and 20 event types that cover classes, networking, galas and more that will offer an array of outstanding opportunities to meet new people and enjoy a variety of activities.
- Eventbrite also allows users to keep track of events that friends and business associates are participating in which lets one piggyback on the selections of others.
- I also like the mobile ticket feature for events so that they are on my phone without having to print them and the calendar inclusion feature which makes it easy to keep track of upcoming events.
- The staff at Eventbrite needs to make it easier to search for events in other cities. When I travel, having the ability to search and identify events in the arrival city would add to the robustness and functionality of the site.
- The customer support topics are too narrow. There are times when I have a question unrelated to an event, but can't submit it because I don't have an event url.
November 04, 2016
Not for profit event software
Score 8 out of 10
Vetted Review
Verified User
We use Eventbrite to handle the registrations to our annual conference, for around 200 people. Thanks to the customisable registration form, it allows us to deal with accommodation, transport, and dietary requirements while at the same time we can collect information on flight details, visa needs etc., ahead of the conference. And on registration day, the "ticking off" of attendees couldn't be simpler. We are very satisfied with it.
- Ticking off attendees
- Exporting lists to Excel
- Registration form
- More functions in the registration form, being able to define the type of entry (text, number)
- Sorting of lists
- A reminder function
It's being used to increase awareness and registration of our sales events.
- Manages event registration list
- Allows people to find your event by topic in your area
- Notifies registrants when your event draws near
- You can't have a short registration form since eventbrite requires some fields
- Needs to integrate with more marketing solutions
June 08, 2016
Great Review
It addresses the problem of registration. Currently, people can purchase tickets on Eventbrite and we can also have a count of how many tickets to sell. Moreover, it is easier since the app automatically updates tickets so no more keeping data on an Excel sheet. Whereas before the whole group would use Google Drive and update the number of tickets sold.
- Ticket purchasing
- Ticket promoting
- Advertising
- User interface - Make it more user friendly
- Promoting the application
- Make it specifically geared to students
June 06, 2016
The Brightest Way to an Event
My clients need a fast and user friendly way to have people register for their events. When recommended to clients, 90% of them agree to use the prodcut for their main registration. Eventbrite is an effective tool for those types of requests and the end users are always happy with how easy it is to implement.
- It allows clients to publish pertinent info about their event, to the event (who what where and how much).
- Guests can register and pay all in one use.
- It produces a hard copy ticket that can be scanned upon arrival to event.
- It makes more ease of use and ease of record keeping as you can download an Excel file with all information captured to add to a database.
- Larger font when registration info is downloaded.
- Daily reports (tallys, people registered, etc.) delivered to email without having to go into the file.
- Better pixels for pictures that are uploaded for event marketing purposes.