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Eventbrite

Eventbrite

Overview

What is Eventbrite?

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences.The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation…

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Recent Reviews

TrustRadius Insights

Eventbrite has proven to be an effective tool for managing event registration, whether for virtual or in-person events. Users praise …
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Great tool & easy to use!

8 out of 10
May 27, 2022
We help our clients manage their Eventbrite accounts, ensure it's a smooth process for their end users and maintain the integration with …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Eventbrite?

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences. The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.eventbrite.com/organizer/pr…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Demo Video for EventBrite Registration

YouTube

Eventbrite and Veertly Integration with Zapier Demo (Veertly Tutorial)

YouTube

Thomas Uhlenbreck presents Pulse to Eventbrite CEO Kevin Hartz - Pioneer Demo Livestream May 2020

YouTube

Eventbrite Demo

YouTube

Eventbrite Demo Video

YouTube

EventBrite Sugar Connector Demo

YouTube
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Product Details

What is Eventbrite?

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences.

The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data aims to help event planners assess attendance and profit.

The platform includes powerful discovery channels and robust marketing tools, which, according to the vendor, facilitate high conversion rates. Eventbrite's goal is to help users zero in on the most interested event-goers and sell more tickets to their events.

Eventbrite Features

  • Supported: Ticketing
  • Supported: Registration
  • Supported: Event Management

Eventbrite Screenshots

Screenshot of Organizer Resource BlogScreenshot of Facebook IntegrationScreenshot of Mobile OptimizedScreenshot of Organizer AppScreenshot of Event Dashboard

Eventbrite Video

Eventbrite: The destination for experience makers

Eventbrite Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesCatalan, Dutch, English, French, German, Italian, Portuguese, Spanish

Eventbrite Downloadables

Frequently Asked Questions

Bizzabo, Cvent Event Management, and RegOnline by Cvent (Discontinued) are common alternatives for Eventbrite.

Reviewers rate Usability highest, with a score of 10.

The most common users of Eventbrite are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(191)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Eventbrite has proven to be an effective tool for managing event registration, whether for virtual or in-person events. Users praise Eventbrite for its fast and user-friendly platform, featuring a simple and elegant interface. It has successfully addressed various business problems, such as RSVP and ticket management, specific messaging to attendees, database management, promotion, social integration, and ticket revenue management. The platform is particularly useful for creating landing pages and registrations for recurring events like weekly online shows.

Despite some users experiencing issues with Eventbrite's payout system for paid in-person events, the platform integrates well with a variety of other platforms, offering a clean and easy user experience for tracking attendees and analyzing the effectiveness of advertising platforms. Users also appreciate how Eventbrite helps them stay connected with industry professionals through listed events, especially during the COVID-19 pandemic. Non-profit organizations utilize Eventbrite to manage donor engagement, fundraising events, and donor contact and contribution management. Real estate brokerages leverage the platform for event promotion, collecting contact information, and handling paid ticketing. Academic institutions rely on Eventbrite for hosting concerts, conferences, and other events while streamlining registration, payments, attendee communication, and sales reports.

User Interface: Reviewers have consistently praised Eventbrite's user interface, with many stating that it is simple, elegant, and clean. It has been described as intuitive and easy to navigate, allowing users to quickly access the necessary features without the need for extensive tutorials or training.

Cloud-Based System: Many users appreciate Eventbrite's cloud-based system, which eliminates the need for excessive integration and administrative tasks. By simply logging in and sharing a link, event organizers can start using the platform conveniently and efficiently. The cloud-based nature of Eventbrite also enables easy collaboration and access to event information from anywhere.

Affordable Pricing: Numerous reviewers have commended Eventbrite's pricing structure as affordable and reasonable. Users consider it a top-of-the-class workflow solution that provides great value for its features and functionality. This affordability allows users to effectively manage their events without incurring significant costs.

Confusing User Interface: Several users have found the user interface of Eventbrite to be confusing and difficult to navigate. They have mentioned that it can be challenging to find specific functions and features, leading to frustration and inefficiency in using the software.

Difficult Customer Support: Some users have expressed frustration with customer support at Eventbrite. They have mentioned that it can be difficult to reach customer support representatives and that issues take a long time to resolve. This lack of responsive support can hinder users from effectively addressing their concerns or resolving problems quickly.

Limited Customization Options: Many users have expressed a desire for more customization options within Eventbrite. Specifically, they would like the ability to customize landing pages and email templates according to their branding needs. The current limitations in customization prevent them from fully personalizing their event pages and promotional materials, which could impact the overall attendee experience and brand consistency.

Users have made several recommendations based on their experiences with these event management platforms. The most common recommendations are as follows:

Recommendation 1: For Picatic, users suggest using it if you can afford the fees and are organizing non-regular events. They appreciate its user-friendly interface and modern features.

Recommendation 2: With Eventbrite, users find it super easy to use and recommend customizing questions as necessary. They also appreciate the options and customer service provided. Some suggest trying Eventbrite's Pro Features if you can afford them. While it is worth paying for, they note that it is suitable for basic events but may not be ideal for extra complicated ones. Users also mention using Eventbrite for fundraising initiatives and launching multiple events on the platform.

Recommendation 3: Trello is described as a turnkey solution for basic events, and users recommend trying it out for event management. They encourage exploring all the features of Trello to make the most of the platform.

Overall, users emphasize the ease of use of these event management platforms and provide specific suggestions to improve certain areas such as accessibility and options for event descriptions and title pages in Eventbrite.

Attribute Ratings

Reviews

(1-25 of 45)
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Score 8 out of 10
Vetted Review
Verified User
Eventbrite is in our experience much easier to use and has more offerings for what you can do with it. In addition, many people have used Eventbrite in the past because of its popularity which makes it an overall easier experience for setting up an account and going through the process.
Score 9 out of 10
Vetted Review
Verified User
Eventbrite is very flexible and a great option for our smaller events and definitely our free events. Cvent however is the preferred tool for our larger events, that required custom apps, onsite badge printing, and many other conference features. The price Cvent charged and the value they delivered for these events were preferred. For smaller events that are free or inexpensive, Eventbrite is by far the preferred vendor.
Mark Michelson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Eventbrite is excellent for free events and does a great job with virtual events. Eventbrite does not offer an alternative to merchant processing. Freshtix and Passage allow me to use our own merchant processing systems. With Eventbrite, you have to use their processor and they hold all money until two to three weeks after an event. We used to receive daily payouts.
Richard Chen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Facebook Events are a de facto must-have but the registration is not included beyond a simple 3-way indicator (Interested, Going, Not Going) which only supplements but so many of our supporters, attendees, staff, etc. object to Facebook for various reasons (data haul, at-scale harm to democracy, fomenting hate for ad revenue, etc.) thus we can't vote to pay it any money or even data so we won't even manually duplicate events there anymore.
Ashley Correll, CMP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
My "go to" for event registration has always been Constant Contact because they don't charge additional processing fees above the standard transaction. If it's a more basic event where I just need to capture name, email, and payment, I'll continue to use Constant Contact over Eventbrite. However, if it's more complex and requires marketing, I would choose Eventbrite.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Eventbrite is really the best in the business for events! We do use other software for some of our events but in comparison, Eventbrite is the best and so many people are already familiar with it because of their brand recognition.
David S. Levine, CFRE | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Eventbrite for everyday activities because it is simply easier to set up an event and send the invitation to a group of people. OneCause and many other platforms like it are very useful but require much more time to build out an event infrastructure. Again, if going for simplicity in RSVPs, ticketing, and registration, Eventbrite is the best in the business.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I like Eventbrite better for a wide variety of reasons. For starters, it looks significantly more professional than Google Forms does. Additionally, there's a tremendous amount of capability to this software, and it comes at no cost to the business user (if you pass the fees on to attendees). I like the swift communication, the consistent updates on ticket sales, and the features that help better inform attendees so they're not contacting us as frequently. It's a significantly better experience for all involved and even helps with data management after the event is over.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
While we haven't used other products, we were approached by Evensi for promoting our event - they found our Eventbrite webpage and contacted us for further services. Several on our planning committee gave it some thought, as Evensi brought our Eventbrite webpage an additional 2K+ general viewers. We considered the enhancement might be worth it, but it would have incurred an additional cost, and we didn't think the ROI was worth it due to our very specific niche audience. We decided our audience was best suited by sticking with Eventbrite's features and our own marketing on our social media pages and websites with links to our Eventbrite page.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Before using Eventbrite, we collected event registrations through our website. We could only customize it to a certain limit and would have to manually send reminder emails, now Eventbrite takes care of all of this for us. It makes it so much easier for our marketing team.
Joshua Melder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have utilized Eventbrite due to its popularity in the market. After our experience, we can see why it remains one of the top event platforms out there. Overall, the experience is extremely streamlined and helps individuals get details, sign up, and attend events with ease. As an end user, I have appreciated the overall value that the platform provides and the peace of mind that comes from using it compared to other alternatives.
David Steininger | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's not an apples to apples comparison. Eventbrite is a much more robust event management platform, designed specifically for ticket sales. Formstack, however, is perfectly fine for event registrations when all that's required is a simple RSVP form and it isn't crucial to issue and verify tickets.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Eventbrite is not as customizable as some of the other event marketing platforms. Eventbrite is very broad whereas some of the other event marketing platforms enable you to tailor your message, collect more data and insights on your attendees and guests.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's way cheaper and gets the job done. I have mentioned this to Cvent multiple times. Therefore I now only talk to Cvent about solutions Eventbrite does not have (like their event in a box).
Jared DeLong | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We looked at Ticketspice as well, and they're much more affordable and their pages are more customizable than Eventbrite's. They aren't as state of the art of Eventbrite's pages and don't have the blog/current event pages like Eventbrite has, but Ticketspice is very competitive and we now recommend that to most folks over Eventbrite (mainly due to the Eventbrite fees).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We looked at several ticketing solutions and the customer service and price point (for a non-profit) was not able to be found with other providers. However, with the constant evolution in cloud-based software, we anticipate future growth within both Eventbrite and other platforms allowing for software reviews every few years.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I used to use Cvent at another company, and it was really clunky and hard to customize. Everything felt like a chore, and Eventbrite made things a lot easier and more intuitive. I can create an event in minutes instead of hours, and the attendees have a way better experience with the system.
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