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Eventbrite

Eventbrite

Overview

What is Eventbrite?

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences.The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation…

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Recent Reviews

TrustRadius Insights

Eventbrite has proven to be an effective tool for managing event registration, whether for virtual or in-person events. Users praise …
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Great tool & easy to use!

8 out of 10
May 27, 2022
We help our clients manage their Eventbrite accounts, ensure it's a smooth process for their end users and maintain the integration with …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Eventbrite?

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences. The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.eventbrite.com/organizer/pr…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Demo Video for EventBrite Registration

YouTube

Eventbrite and Veertly Integration with Zapier Demo (Veertly Tutorial)

YouTube

Thomas Uhlenbreck presents Pulse to Eventbrite CEO Kevin Hartz - Pioneer Demo Livestream May 2020

YouTube

Eventbrite Demo

YouTube

Eventbrite Demo Video

YouTube

EventBrite Sugar Connector Demo

YouTube
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Product Details

What is Eventbrite?

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences.

The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data aims to help event planners assess attendance and profit.

The platform includes powerful discovery channels and robust marketing tools, which, according to the vendor, facilitate high conversion rates. Eventbrite's goal is to help users zero in on the most interested event-goers and sell more tickets to their events.

Eventbrite Features

  • Supported: Ticketing
  • Supported: Registration
  • Supported: Event Management

Eventbrite Screenshots

Screenshot of Organizer Resource BlogScreenshot of Facebook IntegrationScreenshot of Mobile OptimizedScreenshot of Organizer AppScreenshot of Event Dashboard

Eventbrite Video

Eventbrite: The destination for experience makers

Eventbrite Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesCatalan, Dutch, English, French, German, Italian, Portuguese, Spanish

Eventbrite Downloadables

Frequently Asked Questions

Bizzabo, Cvent Event Management, and RegOnline by Cvent (Discontinued) are common alternatives for Eventbrite.

Reviewers rate Usability highest, with a score of 10.

The most common users of Eventbrite are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(191)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Eventbrite has proven to be an effective tool for managing event registration, whether for virtual or in-person events. Users praise Eventbrite for its fast and user-friendly platform, featuring a simple and elegant interface. It has successfully addressed various business problems, such as RSVP and ticket management, specific messaging to attendees, database management, promotion, social integration, and ticket revenue management. The platform is particularly useful for creating landing pages and registrations for recurring events like weekly online shows.

Despite some users experiencing issues with Eventbrite's payout system for paid in-person events, the platform integrates well with a variety of other platforms, offering a clean and easy user experience for tracking attendees and analyzing the effectiveness of advertising platforms. Users also appreciate how Eventbrite helps them stay connected with industry professionals through listed events, especially during the COVID-19 pandemic. Non-profit organizations utilize Eventbrite to manage donor engagement, fundraising events, and donor contact and contribution management. Real estate brokerages leverage the platform for event promotion, collecting contact information, and handling paid ticketing. Academic institutions rely on Eventbrite for hosting concerts, conferences, and other events while streamlining registration, payments, attendee communication, and sales reports.

User Interface: Reviewers have consistently praised Eventbrite's user interface, with many stating that it is simple, elegant, and clean. It has been described as intuitive and easy to navigate, allowing users to quickly access the necessary features without the need for extensive tutorials or training.

Cloud-Based System: Many users appreciate Eventbrite's cloud-based system, which eliminates the need for excessive integration and administrative tasks. By simply logging in and sharing a link, event organizers can start using the platform conveniently and efficiently. The cloud-based nature of Eventbrite also enables easy collaboration and access to event information from anywhere.

Affordable Pricing: Numerous reviewers have commended Eventbrite's pricing structure as affordable and reasonable. Users consider it a top-of-the-class workflow solution that provides great value for its features and functionality. This affordability allows users to effectively manage their events without incurring significant costs.

Confusing User Interface: Several users have found the user interface of Eventbrite to be confusing and difficult to navigate. They have mentioned that it can be challenging to find specific functions and features, leading to frustration and inefficiency in using the software.

Difficult Customer Support: Some users have expressed frustration with customer support at Eventbrite. They have mentioned that it can be difficult to reach customer support representatives and that issues take a long time to resolve. This lack of responsive support can hinder users from effectively addressing their concerns or resolving problems quickly.

Limited Customization Options: Many users have expressed a desire for more customization options within Eventbrite. Specifically, they would like the ability to customize landing pages and email templates according to their branding needs. The current limitations in customization prevent them from fully personalizing their event pages and promotional materials, which could impact the overall attendee experience and brand consistency.

Users have made several recommendations based on their experiences with these event management platforms. The most common recommendations are as follows:

Recommendation 1: For Picatic, users suggest using it if you can afford the fees and are organizing non-regular events. They appreciate its user-friendly interface and modern features.

Recommendation 2: With Eventbrite, users find it super easy to use and recommend customizing questions as necessary. They also appreciate the options and customer service provided. Some suggest trying Eventbrite's Pro Features if you can afford them. While it is worth paying for, they note that it is suitable for basic events but may not be ideal for extra complicated ones. Users also mention using Eventbrite for fundraising initiatives and launching multiple events on the platform.

Recommendation 3: Trello is described as a turnkey solution for basic events, and users recommend trying it out for event management. They encourage exploring all the features of Trello to make the most of the platform.

Overall, users emphasize the ease of use of these event management platforms and provide specific suggestions to improve certain areas such as accessibility and options for event descriptions and title pages in Eventbrite.

Attribute Ratings

Reviews

(1-25 of 55)
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Score 9 out of 10
Vetted Review
Verified User
  • I have been able to increase my reach of attendees by 30% by hosting my public events on Eventbrite, which has allowed me to reach a greater audience with no additional marketing spend.
  • I no longer need to hire a team to help me host and run events. With the Eventbrite platform, I can manage all aspects of my events by myself or with a handful of volunteers.
Mark Michelson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Eventbrite is still holding our funds from 2019 for an event that was postponed.
  • My money is not working for me when it is sitting with Eventbrite. They only pay out a few weeks after an event. If you are producing an event where you have upfront costs, you have to pay all of those costs using funds other than ticket sales. Eventbrite does not offer any interest on the money they are holding, which in my case is a six-month lead time from start of ticket sales to end of event.
Richard Chen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • All events for years have flawless registration
  • Our supporters, attendees, staff, all report zero friction for event management
  • All payments transact properly, no need for customer service tickets
  • Branding, user management, budget demands are just enough for us to not be overwhelmed at the service levels
  • No injury to thru assisting our core brand and mission
February 12, 2020

Eventbrite for nonprofits

Shaelina Holmes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We've seen a 300% increase in monthly visitors to our organization, which has translated to about $100,000 in annual revenue.
  • Using Eventbrite for our major fundraisers has increase awareness of our events and simplified the ticketing process a million times over.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The online fees are reasonable.
  • Having fees payable by the buyer is convenient.
  • For no-cost ticketed events, it is very helpful to nonprofits that Eventbrite doesn't charge for online ticket management.
Joshua Melder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Free service for events that do not have a cost.
  • Attendance reporting based on event interest works extremely well. We can estimate demand / availability for an event with ease.
  • The paid service enables us to utilize promotion codes and other incentives that drive engagement.
David Bonilla | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Helped drive traffic to our events which help us find clients, new agents, and investors.
  • We used Eventbrite to help us grow from 3 agents to over 50.
  • We used Eventbrite to grow our real estate networking event from 50 attendees to almost 600 on a regular basis.
David Steininger | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Saves time setting up forms, promoting events, and managing attendee and sales records.
  • Unifies payments and information from all channels (online, over-the-phone, and at-the-door).
  • Improves the end-to-end experience for our attendees and shines our organization in a more professional light.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Eventbrite made it easy to spin up an event as needed. That's mostly what we need, so it works great for us. It helps us gather registrations and know who will be attending the event.
  • Occasionally, Eventbrite is not powerful enough for an event.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • In the beginning, it allowed us to aggregate all of our RSVP responses in one place.
  • Allowed us to see how we need to grow our event marketing and show us where our core business needs are in that regard.
  • Negatively, it was too large and we ended up with lots of people outside of our industry attending events.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It helped us track headcount to determine future planning for events
  • It helped us achieve business objectives at a job fair. We successfully filled all 30 of our open positions through hosting one event.
  • It helped us with brand awareness in the community.
Jared DeLong | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Eventbrite has saved our nonprofit money by creating event pages for our free events at no cost.
  • Eventbrite allowed us to easily create these event pages and update them as needed for our book tour, which generated revenue for us at the event through donations and in-person book sales.
  • Eventbrite did cause a bit of extra work for events where a portion of the ticket was a donation and a portion was non-tax deductible. Since Eventbrite doesn't have a field for non-tax deductible amount, our team had to go back through each transaction and calculate that amount and add that info into our CRM.
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