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Eventbrite

Eventbrite

Overview

What is Eventbrite?

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences.The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation…

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Recent Reviews

TrustRadius Insights

Eventbrite has proven to be an effective tool for managing event registration, whether for virtual or in-person events. Users praise …
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Great tool & easy to use!

8 out of 10
May 27, 2022
We help our clients manage their Eventbrite accounts, ensure it's a smooth process for their end users and maintain the integration with …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Eventbrite?

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences. The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.eventbrite.com/organizer/pr…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Demo Video for EventBrite Registration

YouTube

Eventbrite and Veertly Integration with Zapier Demo (Veertly Tutorial)

YouTube

Thomas Uhlenbreck presents Pulse to Eventbrite CEO Kevin Hartz - Pioneer Demo Livestream May 2020

YouTube

Eventbrite Demo

YouTube

Eventbrite Demo Video

YouTube

EventBrite Sugar Connector Demo

YouTube
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Product Details

What is Eventbrite?

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences.

The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data aims to help event planners assess attendance and profit.

The platform includes powerful discovery channels and robust marketing tools, which, according to the vendor, facilitate high conversion rates. Eventbrite's goal is to help users zero in on the most interested event-goers and sell more tickets to their events.

Eventbrite Features

  • Supported: Ticketing
  • Supported: Registration
  • Supported: Event Management

Eventbrite Screenshots

Screenshot of Organizer Resource BlogScreenshot of Facebook IntegrationScreenshot of Mobile OptimizedScreenshot of Organizer AppScreenshot of Event Dashboard

Eventbrite Video

Eventbrite: The destination for experience makers

Eventbrite Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesCatalan, Dutch, English, French, German, Italian, Portuguese, Spanish

Eventbrite Downloadables

Frequently Asked Questions

Bizzabo, Cvent Event Management, and RegOnline by Cvent (Discontinued) are common alternatives for Eventbrite.

Reviewers rate Usability highest, with a score of 10.

The most common users of Eventbrite are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(191)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Eventbrite has proven to be an effective tool for managing event registration, whether for virtual or in-person events. Users praise Eventbrite for its fast and user-friendly platform, featuring a simple and elegant interface. It has successfully addressed various business problems, such as RSVP and ticket management, specific messaging to attendees, database management, promotion, social integration, and ticket revenue management. The platform is particularly useful for creating landing pages and registrations for recurring events like weekly online shows.

Despite some users experiencing issues with Eventbrite's payout system for paid in-person events, the platform integrates well with a variety of other platforms, offering a clean and easy user experience for tracking attendees and analyzing the effectiveness of advertising platforms. Users also appreciate how Eventbrite helps them stay connected with industry professionals through listed events, especially during the COVID-19 pandemic. Non-profit organizations utilize Eventbrite to manage donor engagement, fundraising events, and donor contact and contribution management. Real estate brokerages leverage the platform for event promotion, collecting contact information, and handling paid ticketing. Academic institutions rely on Eventbrite for hosting concerts, conferences, and other events while streamlining registration, payments, attendee communication, and sales reports.

User Interface: Reviewers have consistently praised Eventbrite's user interface, with many stating that it is simple, elegant, and clean. It has been described as intuitive and easy to navigate, allowing users to quickly access the necessary features without the need for extensive tutorials or training.

Cloud-Based System: Many users appreciate Eventbrite's cloud-based system, which eliminates the need for excessive integration and administrative tasks. By simply logging in and sharing a link, event organizers can start using the platform conveniently and efficiently. The cloud-based nature of Eventbrite also enables easy collaboration and access to event information from anywhere.

Affordable Pricing: Numerous reviewers have commended Eventbrite's pricing structure as affordable and reasonable. Users consider it a top-of-the-class workflow solution that provides great value for its features and functionality. This affordability allows users to effectively manage their events without incurring significant costs.

Confusing User Interface: Several users have found the user interface of Eventbrite to be confusing and difficult to navigate. They have mentioned that it can be challenging to find specific functions and features, leading to frustration and inefficiency in using the software.

Difficult Customer Support: Some users have expressed frustration with customer support at Eventbrite. They have mentioned that it can be difficult to reach customer support representatives and that issues take a long time to resolve. This lack of responsive support can hinder users from effectively addressing their concerns or resolving problems quickly.

Limited Customization Options: Many users have expressed a desire for more customization options within Eventbrite. Specifically, they would like the ability to customize landing pages and email templates according to their branding needs. The current limitations in customization prevent them from fully personalizing their event pages and promotional materials, which could impact the overall attendee experience and brand consistency.

Users have made several recommendations based on their experiences with these event management platforms. The most common recommendations are as follows:

Recommendation 1: For Picatic, users suggest using it if you can afford the fees and are organizing non-regular events. They appreciate its user-friendly interface and modern features.

Recommendation 2: With Eventbrite, users find it super easy to use and recommend customizing questions as necessary. They also appreciate the options and customer service provided. Some suggest trying Eventbrite's Pro Features if you can afford them. While it is worth paying for, they note that it is suitable for basic events but may not be ideal for extra complicated ones. Users also mention using Eventbrite for fundraising initiatives and launching multiple events on the platform.

Recommendation 3: Trello is described as a turnkey solution for basic events, and users recommend trying it out for event management. They encourage exploring all the features of Trello to make the most of the platform.

Overall, users emphasize the ease of use of these event management platforms and provide specific suggestions to improve certain areas such as accessibility and options for event descriptions and title pages in Eventbrite.

Attribute Ratings

Reviews

(1-25 of 56)
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Score 8 out of 10
Vetted Review
Verified User
We help our clients manage their Eventbrite accounts, ensure it's a smooth process for their end users and maintain the integration with their website for a great user experience. Eventbrite has helped many of our clients host their events with ease and allow their end users to navigate and use their website through this process in an easy way. In addition, it's been a cost effective program for our clients of all sizes to use.
Score 9 out of 10
Vetted Review
Verified User
I use Eventbrite to host and organize events for my company. Some of these events are free and some of the events I charge a fee to attend. I find it very helpful that I am able to copy events and duplicate them for future use since they are similar events that take place throughout the year. Having an organized system that allows me to collect attendee information and when appropriate attendee admission fees have been incredibly valuable for me and my team. Eventbrite gives me the flexibility to host as many or as few events as needed and their mobile organizer app means I do not have to be tied to my computer at all times.
Mark Michelson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We produce a weekly online show involving a fireside chat and networking. Eventbrite is great for creating a landing page and registration for this weekly show--and it's free. We also produce in-person events and have used Eventbrite in the past for our paid ticketing. However, now Eventbrite changed their payouts to only pay event producers after an event closes. Our monthly events are starting this fall. Unfortunately we had to find another ticketing platform for our paid in-person events because we can't sustain cash flow with Eventbrite holding our cash for six months or longer. And there's no interest on the cash Eventbrite holds. Each event has around $50k in ticket sales.
Ori Blitstein | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I utilized Eventbrite to register for a music industry panel in the last year. It's simple, trusted, and well known. I have never had issues with the platform, either as a user or as an event planner. With COVID, I have been able to stay connected with industry professionals via events listed on the platform.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Eventbrite across the organization to schedule and register guests for events across 40 communities monthly and quarterly. It allows us to customize and collect information from our community members and track who participates and where to focus efforts for future content and events.
Richard Chen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We're a PAC (political action committee) which hosts events for our own fundraising, candidates' outreach, and raising political participation among AAPI (Asian Americans and Pacific Islanders). We've a need of open enrollment for all manner of attendees and complex guestlist administration since some / most are repeats, some are new (Young Professionals we want), some are special guests (require data confidentiality), and some are staff (sponsored or fee-free or other) with need to edit, filter, and sort the lists ongoing for trolls, vandals, special access, special notations, accommodations, etc. Eventbrite has long had the most widely known and liked UI/service for event enrollment requiring no special skills or knowledge but moreover simple, elegant, and fast UI thus better for ourselves and guests alike thus improving our branding and registration rates.
Ashley Correll, CMP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Eventbrite to process registration for virtual and in-person events. We are a training and consulting organization so it helps us consolidate the signup process along with capturing the data we need for the event. Prior to Eventbrite, we were using a variety of platforms to gather the information and process payment, so it really helped put everything in one place.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Eventbrite for various events--some that are free and others that are paid registrations or tickets. This is primarily housed within the marketing department and gives us an easy and customizable way to manage events. Eventbrite allows us to have an easy way to have folks sign up for events and then track attendance!
David S. Levine, CFRE | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Eventbrite is used by the whole organization, but mostly by the program department for orientations, registrations, and to create events. In this way, it is also used by our administration personnel. Eventbrite is used to track RSVPs for smaller, non-gala events, including ad-hoc meet-ups and similar, less formal events.
February 12, 2020

Eventbrite for nonprofits

Shaelina Holmes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Eventbrite to manage monthly free events (donor engagement) and our annual fundraisers. It syncs with our donor management system and email platform very well. It is used for the development and Marketing arms of the non-profit organization. It helps manage donor contacts and contributions seamlessly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Eventbrite is being used by the event planning arm of the college to facilitate an easier rsvp process for various events. It is able to gather the necessary information from attendees and put it all in an easy to manipulate spreadsheet. At the same time, attendees have a smooth sign-up process that looks and feels more professional than something like a Google form. It is able to send automatic confirmation emails, and can also issue tickets. I've found that this software saves us a tremendous amount of time while still having an elevated feel for the users.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Eventbrite has been used this year and previously for registering individual attendees for a professional development and networking conference, across the whole organization. It's a pretty efficient ticket sales and donation gateway for the size events this organization produces.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used by the marketing department in order to collect registrations in a more personalized matter for our seminars and broker events. We can customize the information we want to collect and the registration page to offer a customized user experience.
Joshua Melder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Eventbrite is an event-planning service that allows individuals to efficiently track attendees or those interested in an event. It integrates extremely well across a variety of platforms and offers a very clean and easy user experience. Furthermore, as an organizer, Eventbrite does a great job regarding tracking attendees. The service enables organizers to find the most effective advertising platforms and apply those lessons learned to later campaigns.I have used Eventbrite in order to keep track of meeting attendees outside my own organization. I have really enjoyed the overall experience of creating, sharing, and managing events / meetings through the service.
David Bonilla | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are a real estate brokerage which regularly hosts classes, panels, and social events. Our marketing department uses Eventbrite to promote these events, collect contact & other information, and for checking in guests at the actual events. From time to time, these events require a paid ticket that we handle through Eventbrite's payment system.
Dan Offer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Eventbrite offers an easy and no-fuss ticketing solution that enables one to easily supply tickets for given events with relative ease. For users, the app is easy to use and seamless, with tickets available on their mobile app or PDF (print or in screen). From a vendor perspective, it's easy to keep track of attendees and ticket sales.
David Steininger | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Eventbrite to handle registration for most of our ticketed events. The School of Music utilizes it the most, as they host many concerts throughout the year, but we use it for conferences and other events hosted by other departments. Eventbrite was a huge improvement over our old/non-existing event management processes. The registration, payments, attendee communication, and sales reports are all unified. It's saved hours for each event we run and delivers a much more professional user experience on both the front and back-end of the event registration process.
Renea Hanks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are currently using this to begin setting up our meetings for baby boomers. Eventbrite quickly addresses the ability to organize meetings whether they are free or paid. I can make my events private or public to invite people to my events. I also have the ability to link it to Twitter and Facebook. I use Twitter, however, this is very helpful for others that use Facebook.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used Eventbrite to advertise our Saturday job fairs and to schedule interview slots for job seekers. This tool was used by the recruiting team within the human resources department. This was helpful in regards to crowd control and advertising the event to the community. It also helped us gather pertinent candidate contact information to assist us with following up and measure the success of the event in regards to approximate headcount. Having Eventbrite linked to Facebook was also a great perk in regards to advertising.
Jared DeLong | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our nonprofit used Eventbrite for a book tour we did for a book released by our executive director. We've also used it for various meetings and fundraising events from year to year. It was used by our entire staff for these events and allowed our supporters and followers to register for events, receive a ticket for that event, and get all info on location and time. It helped us to determine attendance numbers so we could prepare appropriately.
October 04, 2019

Smart Product

Emily Hammell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Marketing uses it to manage community events for our residents. It allows our office staff to direct residents to the Eventbrite page to RSVP for events so it allows them more free time. We've also used it for our company-wide events instead of using email or mail for RSVPs. It has allowed us one central location for this info.
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