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Bonterra Development + Digital

Bonterra Development + Digital
Formerly EveryAction

Overview

What is Bonterra Development + Digital?

Bonterra Development + Digital enables nonprofits to increase efficiency, optimize supporter and prospect interactions, and raise more money by providing expansive fundraising, digital, and organizing tools on a unified CRM.

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Recent Reviews

Every Action Counts!

10 out of 10
September 22, 2023
Incentivized
I use EveryAction at work to keep track of out 1:1 meetings, to set up follow up meetings etc. I think there is no other program that make …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Bonterra Development + Digital?

Bonterra Development + Digital enables nonprofits to increase efficiency, optimize supporter and prospect interactions, and raise more money by providing expansive fundraising, digital, and organizing tools on a unified CRM.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Bonterra Development + Digital?

Bonterra Development + Digital enables nonprofits to increase efficiency, optimize supporter and prospect interactions, and raise more money by providing expansive fundraising, digital, and organizing tools on a unified CRM.

  • Connecting to an integrated toolset - Connects a unified CRM with Advocacy, Volunteer Management, and Community Engagement tools.
  • Optimize outreach - Boosts conversion rates with reliable communication tools, multi-channel automation, and predictive analytics to target donors with personalized ask amounts determined through machine-learning algorithms.
  • Building organizational sustainability - Converts first-time donors into long-term supporters with multi-step donation forms built for one-click giving and secondary ask sequencing.
  • Cultivating stewardship best practices - Master donor stewardship by leveraging moves management, planned giving, and direct mail tools designed to engage and scale larger donors.
  • Boosting conversion rates - 33% of forms have at least one pre-filled field due to a previous action taken across the Bonterra network—giving customers a boost in conversion rates.

Bonterra Development + Digital Features

Reporting and Analytics Features

  • Supported: Predictive analytics

Additional Features

  • Supported: Multi-channel automation
  • Supported: High converting
  • Supported: Grants management
  • Supported: Planned giving
  • Supported: Moves management
  • Supported: Optimized asks
  • Supported: Multivariate email testing
  • Supported: Robust reporting

Bonterra Development + Digital Screenshots

Screenshot of donor segmentation and targeting by evaluating donors' past behavior, which highlights best opportunities to improve retention, increase donor value, and raise more money.Screenshot of a single, unified platform to support all kinds of campaigns by sending newsletters, creating action alerts, crafting fundraising appeals, and building automated workflows with a modern, targeted email tool boasting deliverability rates.Screenshot of multi-channel workflow automations.Screenshot of a picture of an individual record. These feature customization options used to tailor the page and highlight important information.Screenshot of a Bonterra form. 33% of forms have at least one pre-filled file due to a previous action taken across our network, boosting overall conversion rates.

Bonterra Development + Digital Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States

Bonterra Development + Digital Downloadables

Frequently Asked Questions

Bonterra Development + Digital enables nonprofits to increase efficiency, optimize supporter and prospect interactions, and raise more money by providing expansive fundraising, digital, and organizing tools on a unified CRM.

Blackbaud CRM, Blackbaud Raiser's Edge NXT, and ROI Solutions Revolution CRM are common alternatives for Bonterra Development + Digital.

Reviewers rate Availability highest, with a score of 8.2.

The most common users of Bonterra Development + Digital are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(203)

Attribute Ratings

Reviews

(1-25 of 140)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Email marketing to donors and prospects with useful information regarding open and click rates.
  • Segmentation of donors and prospects.
  • The events module has proven to be very useful events large and small.
  • More flexibility in the development of sponsorship opportunities through the events module.
  • The auction function is very useful for silent and live auctions, but connectivity can be an issue. It would be helpful to be able to use the function off-line.
  • Adding a contact report form would be an excellent addition to the system and allow for better tracking of donor interactions.
September 29, 2023

EveryAction is a great CRM

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • grant tracking, including reporting and interactions with funders
  • donor interactions, especially being able to blind copy emails
  • financial reporting, in about as many ways as you could want to spin numbers
  • Not able to cleanly track memorial gifts, or pull that information well
  • Getting lists of constituents in the database is awkward, and sometimes takes several tries to get the information entered just right
  • I feel like we pay for functionality we don't use, specifically advocacy.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Create and allow updates to contact profiles
  • Pull lists of current contacts with a helpful variety of datapoints (tags, codes, etc.)
  • Send uniform, branded, cleanly formatted emails to help engage contacts
  • I would like to be able to pull contacts by County instead of just zip code.
  • I would like a simpler process to delete obselete Activist Codes.
  • It would be nice if EveryAction provided a Bulk Upload Contact Sheet template to minimize the CRM rejecting bulk uploads.
Liza Saracina | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Allow you to see previous and future communications for individual donors.
  • Easily lets you set up a direct mail appeal project with many segments - guaranteeing no duplicates.
  • Allows you to design emails easily with their "drag and drop" email creator. No HTML knowledge is needed!
  • Create a list can be difficult to use. It feels overly complicated.
  • Attributed gifts cannot be used for merge fields or for ask strings. It would be nice if Financial Household Contribution information also included attributed gifts.
  • Sometimes, I feel more knowledgeable about the database than the 1st point person in their customer service division.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Facilitates design and sending of broadcast email.
  • Manages Database.
  • Provides online action platform.
  • Online action design is confusing - learning curve steep.
  • Email design is confusing - learning curve steep.
  • Database learning curve is steep.
  • Overall the platform could be much more intuitive than it is.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Scheduled Reporting.
  • List Segmentation.
  • Fundraising Projection/Analytics.
  • Bulk Uploading of Data.
  • Event Summaries & Contributions - I wish we could add more than one contribution to an event at a time; this ends up taking hours to apply for donations.
  • Volunteer Activity and Scheduling - there is currently not a robust Volunteer section to schedule and track.
  • Faith Tracking - a space for churches, pastors, etc. would be great so we don't have to use Custom Contact Fields.
  • Planned Giving - needs a tab in the 'View All Details" view, currently only in 'View Contact Record" mode.
  • Primary Contact - needs multiple options with labels. We have many contacts at the same place and Relationships don't always have the right option.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Generate Data
  • Easy access to files/data
  • has a way for people to sign up/donate
  • easy to navigate
  • Lower price for smaller organizations, its great but can be costly.
  • Sometimes customer support can be slow, especially when you ask questions around election season.
  • Nothing else really
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I like the ability to add Pinned Notes to a person's page.
  • I like the ability to use a Mail Merge and create my own templates.
  • I think it would be great to add an optional feature that sends you a ping when its a person's birthday.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Manage a database of our volunteers
  • Easy volunteer engagement through targeted email campaigns.
  • Create events and manage registration of attendees.
  • Creating address lists can be tricky at first but there are good trainings available.
September 20, 2023

Overall, very robust tool.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Audience segmentation through list creation.
  • Integration with client's digital tracking, such as GTM.
  • More filter criteria for customizing event feed pages.
  • Reporting on activist codes beyond 14 days.
  • Report manager capabilities and customization.
  • Analytics dashboards.
September 18, 2023

EveryAction Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Tracking of gifts
  • Reporting
  • Easy to move over to excel
  • Changing donations into another record. Unfortunately we sometimes need to move a donation to another member and can't without deleting and re-entering.
  • Reports could be easier to build.
September 18, 2023

mind boggling

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Helps me to record and store people stories.
  • Helps me to store contacts
  • Helps me to identify which groups I am serving
  • Helps me to remember Appointments
  • Helps me to keep track of my follow ups
  • I would like to put notes in the volunteer section
  • I would like for old follow up show up together, instead of individually
  • I would like for it not to pause and reset every time I leave for a moment
September 18, 2023

EveryAction is great

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Drag-and-drop feature to build emails
  • Automating the process
  • Sending proofs/previews in HTML and formatted
  • Ease of use for training and onboarding
  • More seamless integration with VAN
Anton Hooper | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Acknowledgement letters
  • Keeping track of donations
  • Allowing changes to be made to donations if necessary, even after a couple of days (our old system was very difficult to make changes to a donation record)
  • Allows for direct attachment of any electronic documents to the donor profile
  • Credit card donations don't always deposit at once, making it hard to decipher which credit card batch was deposited on which date.
  • There's no easy aspect of creating tribute letters outside of an Excel format spreadsheet. Even then, aspects required tend to be missing.
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