Bonterra Development + Digital

Formerly EveryAction

Most of the organizations in which I've used EveryAction - or which I've supported with EveryAction setup & use - try to make it the solution for all of their online organizing needs. There are very few mobilizing functionalities it doesn't claim to offer (most notably, peer-to-peer texting). That can be really convenient for organizations that are trying to do outreach on a lot of different levels, and recognize the need to have all that data live together in one place. But I've also noticed that the scale of what EveryAction offers can make it overwhelming for less technical staff, and especially volunteers. I have found it suits organizations best that absolutely need bulk email, digital fundraising, phone banking, event management, broadcast texting, online advocacy, action tracking, reporting, and a bunch more functionality all in the same tool because they have no other options.

We use EveryAction to manage a 90,000 member database (CRM), including tracking donations, campaign participation, member interests, contact information, and email program. We have both staff and volunteers managing the database.

EveryAction was the most comprehensive solution we could fine to automate interactions and followups and maintain a close relationship with our supporters. The platform is, honestly, incredible with just about anything you could think of. The problem is not the platform, in my opinion it's the company who owns it, Bonterra. They present themselves as a company that supports those who 'do good', along with slogans that ring the SJW bell. The company owns CyberGrants, EveryAction, Network for Good, and Social Solutions. We setup our account and the sales rep offered free on-boarding, training, and so we began configuring it for our org. We waited for the on-boarding team to reach out, but no one did. I finally reached out after the 2nd month to be informed that they were so backed up the training would not begin for several months and to read their docs! We moved forward, setup the system as needed and began learning all the nuances of it.. it's quite complex. Then, we received a bill... during our 'free' 90 days on-boarding. They refunded it but at this point, we did not see the support needed to continue and cancelled based on their breach of agreement by charging us w/o auth. Their legal department sent a cancellation doc for us to sign which legally barred us from writing reviews, etc!! We declined and asked them to edit the agreement, which they would not. We did NOT sign it and they would not provide any further confirmation the account was cancelled other than an email. Is that really supporting those that do go, or just chasing the buck and trying to gag those that have negative experiences!?

The Children's Agenda uses EveryAction to: Manage and send e-newsletters and other mass email communications Send action alerts to supporters to send letters and sign petitions to elected officials Track donors and donation

EveryAction is a useful tool for political organizing, especially within the Democratic party. The primary lists are generally good, while the L2 and below could be horrible.

I use EveryAction for targeted emails to different audiences, making one-click emails to companies or politicians, making sign-on petitions or letters, etc.

I use NGP, VAN, and VoteBuilder to work on candidate campaigns.

I used EveryAction to schedule events for political candidates.

I use EveryAction with several clients to set up fundraising and advocacy emails, to monitor donations over time, in conjunction with lead-generation, donor acquisition, and donor retargeting ad campaigns, and other tasks. I also use VAN for electoral and membership management purposes with a client, including events and integrations with other platforms like Hustle, Mobilize, Mobile Commons, and Impactive. In addition, I support other users with finding the features they need.<br>

Eblasts and PR to keep members informed and active. I found it was easy to create content and use other content from outside sources. I was able to import images and text for a professional eblast. EveryAction saves time and time of course is money. The templates aid in content creation.

I manage our members donations, contact information, run reports, print out donation acknowledgements. Using EA saves time with generating the thank you letters, makes managing incoming donations seamless and keeping track of donors contributions, any changes to their donation status, etc. It's also a great way of being able to follow up with members, making notes of any changes and provides space where I can note 1-1 conversations I've had, so that the next time I speak with a donor I can continue where I left off. This really personalizes my interactions with our donors.

EveryAction is our master database that serves our unique needs as a nonprofit. In addition to storing data for thousands of contacts, EveryAction collects donations through online forms and provides templates for professional email campaigns.

We use EveryAction for almost everything, from donation receipts to targeted emails. We create specific lists to send emails to donors and community members internationally, depending on their relation to the organization. We also create forms for fundraising for our annual fundraisers as well as one-off fundraisers. We use every action online action to create action alerts (petitions) to drive forward our campaigns. Once we establish a more grassroots team we plan on using volunteer and event features as well.

EveryAction (EA) is our digital CRM. We use it to send action and appeal emails to our donors and supporters. EA has provided us with greater flexibility and speed in producing and disseminating our messages to our audience than our former CRM. I use EA to track donations, look up supporter contact information, and view reports.

I use it for email marketing. It's an excellent product and I'm very happy with it -- I've used many of the competitors, including Action Network and NationBuilder. NGP works best, and I think I speak for others in the industry when I say that.

EveryAction is used to help connect advocates with their elected officials in federal and state governments. Advocacy organizations use EveryAction as a CRM to maintain a database of their advocates and communicate with them by email and/or SMS.

EveryAction maintains our membership data. We use it to create new contacts, hold information on our clients, and then connect their data to the Voter Activation Network (VAN).

I use CRM to manage 2000+ contacts. The integrations with Zoom and Hustle mean that there is no data entry for event registrations and SMS. We use it for emails, including automations, as well as recording the work organizers do. I wish social media integrations were more functional. For small tight-budgeted nonprofit organizations like ours, the many of the additional paid features price points is too high.

EveryAction has been a very integral tool in managing our constituent data. The ability to tag our community members using activist codes, identify people based on the type of event where we met, and the ability to measure levels of engagement help move the work forward. EA allows me as a user to quickly identify who I should be talking to when there are pertinent matters at hand.

I use the product daily for digital fundraising emails. Action Network allows me to specifically target audiences, which allows me to combat spam.

We use EveryAction to manage volunteer recruitment, advocacy actions, fundraising, and primary CRM. It is helpful to have one system for managing supporters that integrates advocacy, volunteer work, and fundraising. We will launch petitions or advocacy tools to provide supporters with a way to take action. Staff and volunteer leads can then measure and evaluate progress toward goals. With the integration of Development and Email/text communication, we are able to shape communication and fundraising asks based on the engagement of supporters in the work.

I use EveryAction daily to support political campaigns' fundraising programs. This tool allows me to create specific target audiences, understand our email list, and conduct tests to ensure we're constantly evolving and achieving our fundraising goals.

EveryAction is at the core of our fundraising operation - CRM, donor records, gift records, gift planning, etc. We use the data we get from EveryAction to help us plan our donor visits and the next steps for each donor. I'm grateful for the reporting process, though it takes getting used to, it gives us more than we need to report out to our stakeholders, board members, and management.

EveryAction is great for connecting with our supporters and for collecting more! IT is very user-friendly and the guidance sent out is really helpful. I appreciate all of the capabilities of their online actions and targeted emails. We are able to do so much more with this tool than we were able to do before.

We use minivan to access voter and issue data for our different campaigns for civic engagement.