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Bonterra Development + Digital

Bonterra Development + Digital
Formerly EveryAction

Overview

What is Bonterra Development + Digital?

Bonterra Development + Digital enables nonprofits to increase efficiency, optimize supporter and prospect interactions, and raise more money by providing expansive fundraising, digital, and organizing tools on a unified CRM.

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Recent Reviews

Every Action Counts!

10 out of 10
September 22, 2023
Incentivized
I use EveryAction at work to keep track of out 1:1 meetings, to set up follow up meetings etc. I think there is no other program that make …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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SL
Steven Love
Executive Director
Hayward Area Recreation and Park District Foundation (Non-profit Organization Management, 1-10 employees)
KL
Kari Litteer
SENIOR DEVELOPMENT MANAGER
Jews United for Justice (Non-profit Organization Management, 11-50 employees)
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Pricing

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Bonterra Development + Digital

Bonterra Development + Digital

N/A
Unavailable

What is Bonterra Development + Digital?

Bonterra Development + Digital enables nonprofits to increase efficiency, optimize supporter and prospect interactions, and raise more money by providing expansive fundraising, digital, and organizing tools on a unified CRM.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Bonterra Development + Digital?

Bonterra Development + Digital enables nonprofits to increase efficiency, optimize supporter and prospect interactions, and raise more money by providing expansive fundraising, digital, and organizing tools on a unified CRM.

  • Connecting to an integrated toolset - Connects a unified CRM with Advocacy, Volunteer Management, and Community Engagement tools.
  • Optimize outreach - Boosts conversion rates with reliable communication tools, multi-channel automation, and predictive analytics to target donors with personalized ask amounts determined through machine-learning algorithms.
  • Building organizational sustainability - Converts first-time donors into long-term supporters with multi-step donation forms built for one-click giving and secondary ask sequencing.
  • Cultivating stewardship best practices - Master donor stewardship by leveraging moves management, planned giving, and direct mail tools designed to engage and scale larger donors.
  • Boosting conversion rates - 33% of forms have at least one pre-filled field due to a previous action taken across the Bonterra network—giving customers a boost in conversion rates.

Bonterra Development + Digital Features

Reporting and Analytics Features

  • Supported: Predictive analytics

Additional Features

  • Supported: Multi-channel automation
  • Supported: High converting
  • Supported: Grants management
  • Supported: Planned giving
  • Supported: Moves management
  • Supported: Optimized asks
  • Supported: Multivariate email testing
  • Supported: Robust reporting

Bonterra Development + Digital Screenshots

Screenshot of donor segmentation and targeting by evaluating donors' past behavior, which highlights best opportunities to improve retention, increase donor value, and raise more money.Screenshot of a single, unified platform to support all kinds of campaigns by sending newsletters, creating action alerts, crafting fundraising appeals, and building automated workflows with a modern, targeted email tool boasting deliverability rates.Screenshot of multi-channel workflow automations.Screenshot of a picture of an individual record. These feature customization options used to tailor the page and highlight important information.Screenshot of a Bonterra form. 33% of forms have at least one pre-filled file due to a previous action taken across our network, boosting overall conversion rates.

Bonterra Development + Digital Integrations

Bonterra Development + Digital Competitors

Bonterra Development + Digital Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States

Bonterra Development + Digital Downloadables

Frequently Asked Questions

Bonterra Development + Digital enables nonprofits to increase efficiency, optimize supporter and prospect interactions, and raise more money by providing expansive fundraising, digital, and organizing tools on a unified CRM.

Blackbaud CRM, Blackbaud Raiser's Edge NXT, and ROI Solutions Revolution CRM are common alternatives for Bonterra Development + Digital.

Reviewers rate Availability highest, with a score of 8.2.

The most common users of Bonterra Development + Digital are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(203)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
June 21, 2021

EveryAction gets the job done

Verified User
Team Lead in Other
Non-profit Organization Management Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use it as a CRM, as it has the same interface as VAN, another system we use often. We also use it to send emails, host events, promote advocacy, and fundraise.
Pros and Cons
  • It looks just like VAN, so when you know the VAN you know EveryAction
  • Targeted emails
  • Advocacy pages
  • It could link to the VAN better
  • Virtual phone banks are being left behind by auto-dialers
  • Better connection to Mobilize
Likelihood to Recommend
I just love that it looks exactly like VAN. If you're in a position where you also need to use the VAN, I'd only recommend EveryAction.
Return on Investment
  • Fundraising has been minimal with EveryAction thus far
  • Outreach would be impossible without it
  • As far as ROI, we function differently. We're grant funded. So unless we're able to do the things EveryAction helps us with, such as target the people we need to move, and make things happen based on issues for which we have activist codes, survey questions, or push an issue in a specific area, we wouldn't be as successful in maintaining our goals.
Implementation Rating
8
I officially dove in to EveryAction shortly after we switched from EveryAction 7. I hate that all of our contacts now have the same entry date, July 9, 2017. That information is so helpful, and now every contact we have prior to that transfer has the same entry date.
Reliability and Availability
6
I often get locked out because of my VAN account and the half-link between the two. I dislike that the URL begins with "app4" and it can make it difficult for a lot of folks to find it.
Performance
I don't put a lot of weight on the advocacy, but it helps some people feel connected to an issue. So EveryAction has stood up where it needed to.
Alternatives Considered
EveryAction does all of the things we used Vtiger for, and more.
Other Software Used
Users and Roles
5
Data, Organizers, Administrators.
Support Headcount Required
2
Digital Organizers, Data wonks, Experience.
Business Processes Supported
  • General supporter outreach
  • Supporter outreach by specific voting district
  • Mass emails
  • Maintaining partner relations
  • Tracking our membership
Innovative Uses
  • Fundraising
  • Voter Contact
  • Relational Organizing
Future Planned Uses
  • Better fundraising efforts
  • Closer maintenance in our membership
  • Further integration options
Likelihood to Renew
10
It works, and it helps folks learn the software format of the VAN.
Products Replaced
No
Key Differentiators
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
We operate on a shoestring budget so price is important, but functionality and ability to help us reach our goals and maintain our grants is a much higher priority. EveryAction also helps us locate supporters by voting district, down to city council district, so when something happens and we need to rally the troops, we can be as granular, specific, and personal as possible.
Evaluation Lessons Learned
Knowing it has the same interface as the VAN, I'd probably make the selection process even quicker.
Implementation Details / Implementation Partner
  • Implemented in-house
Implementation Phases
No
Change Management Lessons
Change management was minimal
None really
Implementation Issues
  • Duplicate contacts
  • Origin Sources of contacts
  • Activist Codes/Survey Questions
Training Types Used
  • no training
Ease of Bonterra Development + Digital Training
I knew the VAN, so I understood the interface. I think training would be necessary for those without that skillset, and would be hugely beneficial for how often we use the VAN.
Product Configurability
8
It does everything I need it to do for now.
Configuration Lessons
Know exactly what your goals are for the system before diving it.
UI Customization
Some - we have done small customizations to the interface
Voter outreach is limited to a few specific functions, and we've streamlined our EA to promote that.
Extensibility and Customization
No - we have not done any custom code
Additional Customization Considerations
no
Support Rating
3
This is the main area where they could improve. When we request help, it stays internal - I can only request help from coworkers. There haven't been many times when I needed support, but when I do, it's tough to get.
Premium Support
I actually do not know, so I doubt it. But our current level of support shouldn't even be an option. The lowest level of support should be more than what we're currently getting.
Exceptional Examples of Bonterra Development + Digital Support
I usually get my support from others who know the system, or those who work for NGP (but not directly with EveryAction).
Usability
9
It's great, but the learning curve is pretty substantial.
Easy Tasks
  • Searching individuals
  • Pulling lists
  • Sending emails
Difficult Tasks
  • Inputting Data!
  • Signing in - it links with VAN sometimes, locks me out, and leaves me in an endless circle of not being able to sign in.
  • Admin Panel can be tough to navigate
  • The system is complex, so when you learn something well, it's easy to stick to that one thing and not learn the rest of the system.
Mobile Interface Availability and Impressions
Yes
Similarly, but the last time I used the mobile interface, there was nothing unique about its "interface" as it was the same setup as the web version.
Scalability
10
We have had no issues in our rapid growth
Performance
8
Will not go higher than 8 because of how often I end up locked out
Systems Integrated With
  • Outvote
  • Mobilize
  • VAN
Outvote worked fine, VAN doesn't really work for obvious reasons, and Mobilize is still in the works.
Future Integration Plans
  • Google Forms
  • Facebook somehow
Types of Integration
  • API (e.g. SOAP or REST)
I think everything we did was via an API
Ease of Integration
8
it works, but with some bumps.
Integration Lessons Learned
It makes life a lot easier
Key Negotiation Points
none
Dealing with Bonterra
no
Upgrade Process
Yes
Minimal down time, but I was upset that the origin source of each contact was updated with the upgrade. Every contact we had in the system prior to the upgrade, their entry date into our system was the day of the upgrade, which has been problematic.
Upgrade Benefits
  • I honestly don't know, it seems the same to me.
Anticipated Benefits from Future Upgrades
  • More integration availability
  • Easier to identify specific postal locations without certain pieces of the address
  • Less time spent locked out the system
Future Edition Upgrade Plans
No
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