Exclaimer Cloud - Signatures for Office 365 Reviews

12 Ratings
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Score 8.7 out of 100

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Reviews (1-4 of 4)

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November 21, 2020
Sam Livermore, MCP, iTIL | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We currently use Exclaimer Cloud to populate our signatures on delivery. We are now able to leverage our AD fields to create a professional signature that is standard across our organization. We leverage different templates for different signatures for departments that have more customer service needs. This allows for personalized signatures to our external clients.
  • Customization of templates
  • Ability to utilize User object properties
  • testing template so you can see what signature will be applied
  • Wish the transport rule didn't double the delivery in message trace
  • online toolset to troubleshoot within the portal
  • longer than monthly billing
By utilizing the AD attributes, and in conjuction with Azure AD Connect, we are able to leverage these properties to manage from on-prem AD. This makes the administrative overhead easy to manage. Having a single pane of glass to manage the content that the signature templates use, makes sure that you know the source of the data populating the signature.
We have had to engage support a few times, and although they are always quick to communicate, the 1st level technicians don't always provide the solution. Usually we have to climb the support ladder to get to a resolution. This is more of a time consuming factor, and not one I consider to be high on the scale when rating a product or solution.
Read Sam Livermore, MCP, iTIL's full review
April 23, 2020
Andrew Knight | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We like to use our email block to support campaigns and generally communicate consistency across our brand. Trying to do so via individual email signature management is not sustainable or particularly effective. We moved to Exclaimer a few years ago and it has been superb for us. Very pleased with the decision.
  • Consistent use of "brand" across all users.
  • Central control for email styles.
  • Simplified layout options to prevent email designs from breaking.
  • Sometimes images lose their size or scale.
  • User interface can take some getting used to.
  • Providing some pre-populated templates would be useful.
We implemented Exclaimer to save us time and effort in creating email sigs. It also provides us with more scope for creating campaign assets and unifying the messages across all users. Since implementing Exclaimer, we haven't considered any other option because it works so well for what we need it for.
We have not needed support as yet because most operations are easy enough to work out yourself. Any task that proves beyond most uses can be solved with a quick Google search. This is a little difficult to answer as support is not needed very often and most issues are minor and can be solved via forums or blog posts from other users.
Read Andrew Knight's full review
January 22, 2020
Rich Curtis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We have implemented Exclaimer Cloud-Signatures for Office 365 to manage email signatures for all mail users of the Office 365 platform. It allows all email messages to have unified branding, layout, contact, and company information. No user action or configuration is needed, as the signatures are applied during transit of the message.
  • Excellent graphical editor
  • Easy integration process
  • 24-hour support is not available
  • Conditional fields are lacking
Exclaimer Cloud- Signatures for Office 365 is excellent for mid-sized to large businesses that use Office 365 or Gmail for business email. It allows all users to have a unified layout for email signatures. Changes can be made in one place for marketing pushes, rebranding, and renaming. It also utilizes user attributes from Azure AD or the Gmail user account. This means employee transfers, promotions, or other changes are reflected in signatures in real-time.
The support we have received from Exclaimer Cloud-Signatures for Office 365 has been acceptable overall. However, there was an incident where Exclaimer stopped processing mail from Office 365 due to an expiring certificate. I and many others in the industry tried contacting them via any channel but were unable to get it resolved until Exclaimer engineers arrived during regular support hours. This resulted in several hours of downtime for email. This indicates two significant problems. First, there is no one to manage critical outages during off-hours whatsoever. Second, there is insufficient monitoring when it comes to their application. We treat email as a top-tier application due to our industry, and this was a critical outage for our business.
Read Rich Curtis's full review
February 20, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Exclaimer Cloud company-wide to deploy a consistent signature to all employees. Prior to this product, we had a mish-mash of different fonts, signatures, tag lines, disclaimers, etc.--not a great experience. This tool greatly simplifies the process, essentially removing it from the end-users' hands.
  • Consistent messaging--our marketing & communications team love it
  • Decent rules engine with conditional inclusion of fields
  • Conditional rules can get quite complex. It would be better to break this feature out a bit more with finer granularity and multiple conditions.
  • Integration with MS Office 365 is largely hidden. I would like to understand the permissions granted--a bit more transparency would be appreciated.
For any user of Microsoft Office 365, this product would work well. users are typically used to creating their own signature - with all the pitfalls that go along with it. With Exclaimer Cloud Signatures for Office 365, administrators (or Marketing/Communication team) can create and manage signatures and/or disclaimers company-wide.
I love the fact that Exclaimer Cloud sends out notifications when the system is experiencing issues. Calls into the support desk have been answered quickly and with little drama.
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Exclaimer Cloud - Signatures for Office 365 Scorecard Summary

What is Exclaimer Cloud - Signatures for Office 365?

Exclaimer Cloud is an ISO 27001 Certified email signature management solution for Microsoft 365 (formerly Office 365). It gives users a full, dynamic, and professional email signature when sent from any device, including Macs and mobiles, and aims to create cost savings by reducing the load on current IT personnel.


Why choose Exclaimer Cloud?

  • Centrally manage email signatures anywhere
  • Deliver the brand consistently every time
  • Create cost savings by reducing the load on current IT personnel
  • Turns email signatures into a valuable marketing channel
Categories:  Email Signature

Exclaimer Cloud - Signatures for Office 365 Features

Has featureAutomatic email signatures added to email sent from all mail clients and web-enabled devices.
Has featureDesign signatures in a cutting-edge signature designer (requires no HTML skills to use).
Has featureSignatures are auto-populated with user details taken from your Azure AD.
Has featureSee signatures as you type whether you are using a PC, Mac or mobile device.
Has featureAssign different signature templates for individual users or various groups/departments without additional rules.
Has featureCreate separate signatures that appear directly under replies/forwarded emails, not at the bottom of an email chain.
Has featureEasily add additional content such as social media icons, user photos, display banners, and legal disclaimers.
Has featureUpdate any signature element and apply the changes instantly.
Has featureApply display banners based on time-and-date for dynamic marketing campaigns.
Has featureShare access with anyone in your organization and assign admin or editor permissions.
Has featureNo upfront investment in server hardware or ongoing maintenance.
Has featureUse custom attributes as a way to apply signatures.
Has featureSuppress unpopulated contact fields from the signature.
Has featureISO 27001 Certified and GDPR compliant.
Has featureHosted within 12 load-balanced Microsoft Azure datacenters worldwide.
Has featureMulti-factor authentication system.
Has featureSituated in load balanced groups for reliability and scalability purposes.
Has featureDatacenter failover if an issue occurs at a regional datacenter.
Has featureScales with increased number of tenants, maintaining reliability and uptime.
Has feature24/5 technical support.
Has feature24/7 monitoring services with real-time service alerts.

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Exclaimer Cloud - Signatures for Office 365 Videos (2)

Exclaimer Cloud - Signatures for Office 365 Downloadables

Exclaimer Cloud - Signatures for Office 365 Competitors

Exclaimer Cloud - Signatures for Office 365 Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Exclaimer Cloud - Signatures for Office 365 Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Video Tutorials / Webinar

Exclaimer Cloud - Signatures for Office 365 Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:All
Supported Languages: English, German, Spanish, French, Italian, Dutch, Portuguese