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Exclaimer

Exclaimer

Starting at $0.90 per month per user
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Overview

What is Exclaimer?

Exclaimer is a provider of email signature solutions, empowering businesses to unlock the potential of email as a key digital advertising channel. With its tools, organizations can simplify the management of email signatures to deliver consistent branding, promote marketing campaigns…

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Recent Reviews

Great tool!

10 out of 10
February 12, 2024
We use Exclaimer to ensure autosignatures are brand aligned and include all legal disclaimers as well as allowing us to promote marketing …
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Excellent Exclaimer

10 out of 10
December 15, 2023
Incentivized
We use Exclaimer for staff signatures as well as our shared mailboxes and for our charity. We have groups setup and display different …
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standardized signatures

9 out of 10
November 21, 2023
Incentivized
We use exclaimer for all of our outlook signatures for our users. This is beneficial because all of our employees have the same signature …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Starter

$0.90

Cloud
per month per user

Standard

$1.45

Cloud
per month per user

Pro

$1.75

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.exclaimer.com/pricing/?utm_…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $0.90 per month per user
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Product Demos

Exclaimer Product Tour

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Product Details

What is Exclaimer?

Exclaimer is a provider of email signature solutions, empowering businesses to unlock the potential of email as a key digital advertising channel. With its tools, organizations can simplify the management of email signatures to deliver consistent branding, promote marketing campaigns and company news, and gather real-time customer feedback. The company recently launched its new brand to market, with a focus on aligning the brand with the company’s core values, target audiences and long-term strategic goals.

The vendor states that currently 50,000 organizations in 150+ countries rely on Exclaimer for their email signature solutions. Its customer base includes Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards.

Service benefits

  • Takes control and ignites the potential of every employee email signature.
  • Ensures contact information is always up to date with automatic syncing from a directory.
  • Boosts campaigns and drives conversions using banners and icons.
  • Tracks every click to display success in real-time.
  • Keeps every email on-brand and on-point with the right legal disclaimers and compliance messaging.

For more information, visit www.exclaimer.com or follow Exclaimer on Facebook, LinkedIn, and Twitter.

Exclaimer Features

  • Supported: Centrally manages email signatures from one location.
  • Supported: Drag and drop editor to deisgn email signatures.
  • Supported: Elevates promotional messaging with banners and social icons.
  • Supported: Includes functional elements like one click surveys and disclaimers.
  • Supported: Provides rules to apply signatures across roles, departments and locations company-wide or individually.
  • Supported: Automatically syncs contact details with Azure Active Directory or Google Directory.
  • Supported: Grants editing access for teams and employees to update their own details.
  • Supported: Rules around signature application.
  • Supported: Rules for signatures based on email address or domain name.
  • Supported: Multiple signatures available from within their email program making sure they aways sign off in the right way.
  • Supported: Messaging and banners can be placed above the email body for greater impact.
  • Supported: Advanced targeting to deliver the right message at the right time.
  • Supported: Displays feedback and engagement in dedicated dashboards.
  • Supported: A/B testing and performance measurement to give signatures an extra charge.
  • Supported: Monitors and reports on signature imprinting and usage.
  • Supported: ISO, SOC 2 Type II, GDPR, and HIPAA compliant.
  • Supported: Security including 2-factor authorization and 24/7 monitoring service.
  • Supported: Hosted within 12 regional Azure datacenters worldwide.
  • Supported: Datacenter failover if an issue occurs at a regional datacenter.

Exclaimer Screenshots

Screenshot of The drag-and-drop designer to design email signatures.Screenshot of Options to create professional email signature templates in minutes. The signature designer does not require any HTML skills to use.Screenshot of A pre-defined template from the Exclaimer Cloud template library, or professional email signatures can be created from scratch.Screenshot of The Exclaimer Cloud Outlook Add-in which allows users to choose their email signature as they compose a message.Screenshot of Social media icons can be added into email signature templates.Screenshot of 1-click surveys can be embedded to email signature templates with Customer Thermometer.Screenshot of Advanced rules can be created and used to decide which signature will be applied for a specific user.Screenshot of Email signatures are organized into folders and restrict specific templates to specific users or groups.Screenshot of The Headline Content feature can add headers to email signatures

Exclaimer Videos

Exclaimer is an email signature management solution used to create, control, and deploy company email signatures, firing up new marketing channel.

Watch How Make-A-Wish UK implemented Exclaimer to ensure brand consistency across all emails and to effectively promote current marketing messages.

Exclaimer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish, German, Spanish, French, Italian, Dutch, Portuguese

Frequently Asked Questions

Exclaimer starts at $0.9.

CodeTwo Email Signatures 365, Xink, and Crossware Mail Signature are common alternatives for Exclaimer.

Reviewers rate Usability highest, with a score of 8.9.

The most common users of Exclaimer are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(346)

Attribute Ratings

Reviews

(1-18 of 18)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
I've only had one issue in 7 years where I needed to reach out to Exclaimer for support, but it was handled quickly and resolved my issue. No messing around to provide additional information. Just a quick solution to what I was facing which resolved the issue on the first go around.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support has always been excellent - from initial setup and help with the first template to all small questions along the way, support has always been prompt and fixed any issues in a very reasonable time frame

We had a very odd issue with some signatures not applying after an update - the support team found a rule issue promptly and advised us how to fix it without compromising security
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The support is excellent. There is telephone support if you require urgent P1 type of problems, or there is email support if it's less urgent. Both work just fine. One thing that strikes me is that, unlike most vendors, they suffer from support churn. I have spoken to the same support analysts a number of times over the last 5 or 6 years. I find them all to be very knowledgeable and polite. Indeed in some instances, actually trying to help out when it's clearly not an Exclaimer problem but rather an AD/AAD or sync issue.
James Bylett | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I had some initial issues with the implementation so raised a support ticket, I received a response very quickly and the support personnel were diligent and quickly diagnosed it as an issue with the new portal, so I was ably to complete my implementation without further issue once switching to the legacy portal

The few times I have had questions I was unable to figure out on my own were quickly answered by either a knowledge base article or a similarly quick response to a support ticket
Score 1 out of 10
Vetted Review
Verified User
Incentivized
In my opinion, every interaction has been terrible thus far. Very long wait times for replies and no one willing to talk to you on the phone. Upon finally getting someone to agree to a remote support session, you usually have to pick dates 3+ days ahead before someone will send you a teams invite. Then during the agreed meeting time, the technician no-shows and not one person to escalate to.
Sam Livermore, MCP, iTIL | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have had to engage support a few times, and although they are always quick to communicate, the 1st level technicians don't always provide the solution. Usually we have to climb the support ladder to get to a resolution. This is more of a time consuming factor, and not one I consider to be high on the scale when rating a product or solution.
October 13, 2021

Easy and feature rich

Sam Othman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have never needed to contact support other than to purchase upgraded versions. Our dealings in these instances have been straightforward and professional. The team was prompt in coming back to us with quotes and seeing the upgrade through from end to end, payment to deployment. I guess it is a testament to the system itself that we haven't had to contact them for support related queries.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The support we have received from Exclaimer Cloud-Signatures for Office 365 has been acceptable overall. However, there was an incident where Exclaimer stopped processing mail from Office 365 due to an expiring certificate. I and many others in the industry tried contacting them via any channel but were unable to get it resolved until Exclaimer engineers arrived during regular support hours. This resulted in several hours of downtime for email. This indicates two significant problems. First, there is no one to manage critical outages during off-hours whatsoever. Second, there is insufficient monitoring when it comes to their application. We treat email as a top-tier application due to our industry, and this was a critical outage for our business.
Debbie Johnson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
They know their own product really well and can help with that, but integration issues are a glaring missing element in their support training or knowledge base. Basic installation, template creation and edits are fully supported by capable folks. We often to open an email ticket, then schedule a phone call in a day or two for support assistance, but we've never had an "emergency" signature issue, so that hasn't been a big deal to us.
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