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Expensify

Expensify

Overview

What is Expensify?

Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.

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Recent Reviews

Easy As Expensify

10 out of 10
March 31, 2024
As a sales person, I travel a good part of the year and meet with customers frequently. Expensify is used by my company and is extremely …
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Save Yourself A Lot of Time!

10 out of 10
March 04, 2024
I have been using Expensify for several years. When I was in a corporate environment, it was mainly to track expenses while traveling and …
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Highly Recommend!

10 out of 10
February 22, 2024
Incentivized
I use Expensify to manage my expenses, primarily travel, client entertainment, subscriptions, etc. I've worked in sales / business …
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Expensify Simplifies Expenses

10 out of 10
January 02, 2024
I use Expensify to submit my monthly expenses. Expensify simplifies the submission and management of my monthly expenses.
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TrustRadius Insights

Expensify is a versatile expense management software that solves the problem of tracking and managing employee corporate expenses. Users …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Employee Expense Reporting (8)
    7.7
    77%
  • Advanced OCR (7)
    7.3
    73%
  • Customizable Approval Policies (6)
    6.5
    65%
  • Duplicate Bill Detection (6)
    6.3
    63%

Reviewer Pros & Cons

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Pricing

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Collect

$5

Cloud
per month per user

Control

$9

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://use.expensify.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Expensify mobile app demo

YouTube
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Features

Expense Management

Expense management features

6.6
Avg 8.0

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

6.6
Avg 8.0
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Product Details

What is Expensify?

Expensify helps users to save time on expense management whether they are self-employed, starting a small business, scaling a startup, or managing a global enterprise company.

Here are just a handful of its capabilities:

  • Scan receipts - a photo can be snapped of any physical receipt and Expensify's SmartScan technology transcribes the details. Digital receipts can be forwarded to receipts@expensify.com or an integration can be used for automatic scanning.
  • Mileage tracking - log trips in miles or kilometers for tax purposes or for reimbursement.
  • Import cards - corporate cards can be synced with Expensify for full visibility into company spend, automatic receipt matching, and reconciliation.
  • Expensify Card - the Expensify company credit card offers up to 2% cash back, 50% off your Expensify bill, realtime alerts, spend limits, admin controls, and more.
  • Submit expenses - expense rules can be set to code everything automatically, and reports can be scheduled to submit on a custom cadence.
  • Approve reports - one or more layers of approval can be set up and Guided Review enables users to focus on risky or outlier expenses.
  • Employee reimbursement - teams can be paid in as little as one business day, across town or around the world.
  • Bill payment - capture details from vendor bills for automatic approval and payment.
  • Invoicing - create and send invoices, collect payments, and sync with accounting software.
  • Travel booking - book flights, hotels, and cars in a simple chat with Concierge.
  • Accounting sync - major accounting packages including QuickBooks, NetSuite, Sage, and Xero can be connected.

Expensify Features

Expense Management Features

  • Supported: Employee Expense Reporting
  • Supported: Corporate Card Reconciliation

Payment Management Features

  • Supported: Customizable Approval Policies
  • Supported: Financial Document Management
  • Supported: Payment Status Tracking
  • Supported: Payment Audit Trail
  • Supported: Duplicate Bill Detection
  • Supported: Advanced OCR
  • Supported: Electronic Funds Transfer
  • Supported: PCI Compliant Security Measures

Expensify Screenshots

Screenshot of the Expensify financial management app for expenses and corporate cards.Screenshot of The Expensify Card, which offers up to 2% cash back and 50% off the monthly Expensify bill. It includes realtime alerts, spend limits, and auto-reconciliation.

Expensify Video

Expensify mobile app demo

Expensify Competitors

Expensify Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.

Expensify starts at $0.

Microsoft Excel, SAP Concur, and Brex are common alternatives for Expensify.

Reviewers rate Employee Expense Reporting highest, with a score of 7.7.

The most common users of Expensify are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(382)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Expensify is a versatile expense management software that solves the problem of tracking and managing employee corporate expenses. Users appreciate its ability to connect with corporate credit cards, simplifying the process of reporting transactions and providing crucial details and receipts. This feature is particularly useful for consultants who frequently travel, as it enables them to easily upload and tag receipts to expense reports. Expensify is widely used across organizations to record expenses across all departments, addressing the issue of expense approval workflow and eliminating the need for physical receipts. Additionally, the software streamlines the reimbursement process, eliminating paperwork and keeping budgets in check. Users commend Expensify's simplicity and efficiency, making it highly recommended for its seamless integration with travel software and other finance systems. It is commonly leveraged by sales teams for recording travel expenses and customer meetings, allowing for accurate job costing and client budgeting. The platform's interface is intuitive and user-friendly, with a sleek mobile app that receives high praise from users, especially frequent travelers.

Email Receipts: Users appreciate the ability to email receipts directly to Expensify as it matches up the email with the expense and makes capturing receipts with OCR awesome. This feature is highly praised by many reviewers for its convenience and effectiveness in keeping track of expenses.

Manual Creation of Expenses: The option to manually create expenses is seen as easy and straightforward by users. They can enter expenses, choose categories, input amounts, and submit them effortlessly. Many reviewers have found this feature user-friendly and efficient.

Automatic Expense Creation based on OCR: Users find the automatic creation of expenses based on optical character recognition OCR to be a time-saving feature. The system reads receipts and automatically fills out expense information, which has been appreciated by several reviewers for its efficiency and accuracy.

Cons:

  1. Quality Issues: Some users have experienced quality issues with the product, including defects and malfunctions. Several reviewers mentioned that the product did not meet their expectations in terms of durability and craftsmanship.
  2. Lack of Features: A common complaint among users is the absence of certain features in the product. Many customers have expressed disappointment over the lack of key functionalities that are commonly found in similar products on the market.
  3. Poor Customer Service: Several reviewers have reported negative experiences with customer service. Users have expressed frustration over long response times, unhelpful support staff, and difficulty in resolving issues or obtaining refunds.

These cons represent a subset of user opinions and should be considered as potential areas for improvement rather than definitive statements about the overall quality or performance of the product.

Users have made several recommendations for Expensify based on their experiences with the tool. The most common recommendations include using Expensify to manage expense reimbursement plans for teams of any size. Users find Expensify to be a useful tool in efficiently managing and streamlining the process of reimbursing expenses. They appreciate the features that help them easily track and submit expenses, as well as the ability to set up policies and guidelines for spending.

Another recommendation is to use Expensify to separate personal and business spending for tax purposes. Many users find this feature helpful in accurately reporting and tracking their finances for tax purposes. It simplifies the process of identifying and categorizing expenses, saving time and effort.

Additionally, users recommend Expensify for its functionality in keeping them updated on mileage reimbursement changes. They also appreciate being able to set spending policies within the tool, which gives them better control over budgeting and expense management.

In addition to these recommendations, some users suggest utilizing the Expensify credit card, which provides an almost automatic reimbursement process for approved expenses.

Attribute Ratings

Reviews

(1-25 of 96)
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March 31, 2024

Easy As Expensify

Score 10 out of 10
Vetted Review
Verified User
Super simple to use. Using the mobile app combined with the desktop app is powerful in that I can deal with the multiple versions of receipts I have and get a report done quickly. When on my PC, its difficult to add physical receipts so I use my phone to do those.
Score 10 out of 10
Vetted Review
Verified User
Expensify has been incredibly useful to me for many years. Considering I am using the free version, it's hard to find a better value! If your company does not have a good expense-capturing system, Expensify will save you hours on submitting reports. You can take a picture and toss the paper receipts right at the point of sale without worrying about losing them during your travels. If you have a small business, you can use it to track and organize regular expenses to make billable expenses and end-of-year taxes a whole lot easier.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's well suited for a company like mine, where employees are distributed globally and frequently travel and have software expenses.

I really can't think of a situation where it's less appropriate. In more regulated industries maybe? At a previous employer I used SAP Concur and it was a nightmare, because of its clunkiness and not being intuitive at all. It was a major, global corporation though.
Score 10 out of 10
Vetted Review
Verified User
Expensify simplifies expense submission and management. Capturing receipts via camera makes it effortless. It would be a nice add-on feature if there is a way to link a credit card to Expensify that can automatically capture expenses and exchange rates.
Score 1 out of 10
Vetted Review
Verified User
It was very difficult to cancel service when we switched to an all-in-one accounting solution that included the expense features we needed. I tried to close our account through the settings and received an error message. Connecting with support was a bit of a task, but when I did, they let me know that I couldn't cancel until the annual term was up, understandable. I asked them at that time, specifically, "So, must I wait until the annual term is over to close the account and cancel billing; is there a way I can set it to auto-close when the subscription expires?" They replied that I would need to wait until the term was over to cancel and did not mention any other options.
I tried, when the term was up, 8 months later, to cancel and received the same error message. I connected with support, which again was somewhat of an onerous process. We had some back and fourth and, when the service was able to be cancelled, I received a message that I would be billed for the remainder of the month. This cancellation had already gone on for 2 mos. past the subscription term and I was billed at the full rate over that time as well.
I asked if there was any way I could be reimbursed for time past the subscription end and was told there was not because I should have requested that the service not auto-renew, which is ridiculous because it didn't auto-renew. I had turned off the auto-renew toggle in the account management; that was why it had defaulted to the month-to-month rate while we were troubleshooting the cancellation process.
I mentioned that I had not been told that was an option when I had originally requested the cancellation, even though I had asked specifically if it was possible. They maintained that there would be no reimbursement and the cancellation invoice and well as the two months of charges past the subscription end-date would apply.
Evan Wade | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
I can't think of any scenario where a company should use Expensify in this day & age. There are newcomers to the market which are more feature-filled and far more economical for small businesses (think: free). And it's really hard for me to get beyond their terrible customer service with no accountability, and, in my opinion, their deceptive billing practices.
Score 1 out of 10
Vetted Review
Verified User
Expensify is helpful in that employees can somewhat easily submit their expenses for reimbursement. I have had several situations where employees are confused by the process of setting up their accounts. I would also like to have reimbursement rules that make it easier for employees to consolidate their expenses onto a single report instead of letting people submit reports for single expenses with reckless abandon or just plain misunderstanding of consolidation options.Why do I need a "Magic Code" and Authenticator code to log in now. It isn't working an is adding too much time just to log in. Highly frustrating.
Score 1 out of 10
Vetted Review
Verified User
If I could give a ZERO I would, it only allows me to give a 1. At this point, I feel Expensify has made our lives HARDER not easier. In my experience, I spend more time trying to get solutions from your poor excuse for a support team who refuses to call me after I reached out numerous times for the same issues with no resolution. This is supposed to make things easier and allow us to spend less time on monthly expenses. I have to devote at least 3 hours per week to try and resolve these problems myself and am no further along. I believe Expensify is in violation of the contract we signed and we want OUT.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Expensify is perfect for a small team or a small business. It's affordable (I believe there is even a free version) and it is very easy to submit reports and to teach others how to submit reports. For a larger business, a one-stop shop for travel and expenses might be a better option. Larger companies might want more analytics as well, although Expensify does allow you to run reports.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Expensify is helpful in an organization where team members are traveling to places at the same time. Employees feel confident that it will be an easy process to submit any work related expenses.
It is smart enough and works well when there are many approvers and chains. With more improvements around scanning, I believe it can be a very convenient tool for companies to have.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Expensify is perfect for companies looking to simplify employee expense management & reimbursement process. It's very user-friendly, which saves time for the employees submitting expense reports & for the administrators who review, approve, and process reimbursement.
Jonathan Whetstone | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Expensify is great for the user. Connecting expenses from start to finish and then allowing employees to get reimbursed in a timely manner. I would recommend this to other companies because it is great for users and it very simple. Another reason I gave it a 9 is because the employees at our company do not have to do that much work.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Expensify is a great, really easy to use expense report software that I have used for many years now. I think the ease of use is far superior to its main competitor Concur from both a user and admin standpoint. It is ideal for a company who wants to get away from paper receipts and reports because employees can simply snap a picture of a receipt and save it in the app so there is no need to hold onto receipts while traveling.
From an admin perspective, it is very easy to sync the system to Sage Intacct, easy to add and delete users and easy to set up approval flows that vary employee to employee.
Score 8 out of 10
Vetted Review
ResellerIncentivized
If you have travel intensive function then exoensify works and if you don't have travel focus much then it would not add much value. In that case you can go for other OTC software products such as SAP, Oracle, Zoho Expense and others. The strength of expensify is their user experience and that works well when you have abundance travel datasets.
Score 1 out of 10
Vetted Review
Verified User
Unfortunately after using their service for four years, now I don't recommend them to other colleagues. Expensify might be good for very large companies with unlimited resources looking to use all the features that Expensify offers, but even then, their customer service has deteriorated greatly in the past two years.

We used Expensify to manage our team's expenses, and they kept increasing their fees and finally they locked us into an annual agreement and changed their pricing model again. They customer support doesn't answer any questions; they keep sending links to their documentation and support forms instead of answering questions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Expensify is well suited for anything having to do with reimbursements. Anything along the lines of events, conferences, monthly stipends, anything your company says that you can submit a receipt and get a reimbursement for. It's easily tracked in the mobile app or online. You can see the log of what has been paid out in the past, as well as keep track of your finances.
Chloe Sayers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In general, it works really well for expense tracking, categorization, and approval to allow employees to get reimbursed quickly while maintaining accurate accounting and coding. It's not super user-friendly though and there aren't a lot of in-app tips that are customizable to ensure end users are using the platform correctly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
On our sales team, I'm not sure how we would operate or survive without having Expensify. I do not like the idea of having a corporate credit card so this is a perfect alternative. We're always making little charges on our personal cards and then plugging those into Expensify right away.
Katy Martin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I highly recommend this tool for medium to large companies who need to manage and track expenses, and/or distribute reimbursements. I don't know if it'd be necessary for a small startup, though I've used it while running my own LLC. I would say it is most advantageous for people who have a few layers of management who would be a part of the review process.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's an excellent, user-friendly system to manage the expenses process. In my experience, it's a quicker, easier tool than using a corporate-type system (eg. Workday) for the expense process. Unfortunately, when companies scale, they tend to adopt large scale corporate systems and Expensify hasn't figured out how to market and be used in those situations.
Scott Regan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Expensify is perfect for a business traveler who needs to track expenses by the client for either client payment or IRS reporting. With receipts captured and stored, it makes reporting very, very easy. The ability to integrate with Quickbooks is also a time-saver and reduces the need to double enter expenses in two different applications.
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