Do it use Expensify right now!!!!
Love Expensify, this is a great tool inside my business work. Makes it easy to turn in my expenses and het things paid also i can explain …
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What is Expensify?
Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.
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Popular Features
- Employee Expense Reporting (9)7.777%
- Advanced OCR (8)7.171%
- Customizable Approval Policies (7)6.969%
- Duplicate Bill Detection (7)6.767%
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$5
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$9
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per month per user
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- No setup fee
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- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Expensify?
Expensify helps users to save time on expense management whether they are self-employed, starting a small business, scaling a startup, or managing a global enterprise company.
Here are just a handful of its capabilities:
Here are just a handful of its capabilities:
- Scan receipts - a photo can be snapped of any physical receipt and Expensify's SmartScan technology transcribes the details. Digital receipts can be forwarded to receipts@expensify.com or an integration can be used for automatic scanning.
- Mileage tracking - log trips in miles or kilometers for tax purposes or for reimbursement.
- Import cards - corporate cards can be synced with Expensify for full visibility into company spend, automatic receipt matching, and reconciliation.
- Expensify Card - the Expensify company credit card offers up to 2% cash back, 50% off your Expensify bill, realtime alerts, spend limits, admin controls, and more.
- Submit expenses - expense rules can be set to code everything automatically, and reports can be scheduled to submit on a custom cadence.
- Approve reports - one or more layers of approval can be set up and Guided Review enables users to focus on risky or outlier expenses.
- Employee reimbursement - teams can be paid in as little as one business day, across town or around the world.
- Bill payment - capture details from vendor bills for automatic approval and payment.
- Invoicing - create and send invoices, collect payments, and sync with accounting software.
- Travel booking - book flights, hotels, and cars in a simple chat with Concierge.
- Accounting sync - major accounting packages including QuickBooks, NetSuite, Sage, and Xero can be connected.
Expensify Features
Expense Management Features
- Supported: Employee Expense Reporting
- Supported: Corporate Card Reconciliation
Payment Management Features
- Supported: Customizable Approval Policies
- Supported: Financial Document Management
- Supported: Payment Status Tracking
- Supported: Payment Audit Trail
- Supported: Duplicate Bill Detection
- Supported: Advanced OCR
- Supported: Electronic Funds Transfer
- Supported: PCI Compliant Security Measures
Expensify Screenshots
Expensify Video
Expensify mobile app demo
Expensify Integrations
Expensify Competitors
Expensify Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
Expensify Downloadables
Frequently Asked Questions
Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.
Expensify starts at $0.
Reviewers rate Payment Audit Trail highest, with a score of 7.8.
The most common users of Expensify are from Mid-sized Companies (51-1,000 employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
- Cons
- Recommendations
Expensify is a versatile expense management software that solves the problem of tracking and managing employee corporate expenses. Users appreciate its ability to connect with corporate credit cards, simplifying the process of reporting transactions and providing crucial details and receipts. This feature is particularly useful for consultants who frequently travel, as it enables them to easily upload and tag receipts to expense reports. Expensify is widely used across organizations to record expenses across all departments, addressing the issue of expense approval workflow and eliminating the need for physical receipts. Additionally, the software streamlines the reimbursement process, eliminating paperwork and keeping budgets in check. Users commend Expensify's simplicity and efficiency, making it highly recommended for its seamless integration with travel software and other finance systems. It is commonly leveraged by sales teams for recording travel expenses and customer meetings, allowing for accurate job costing and client budgeting. The platform's interface is intuitive and user-friendly, with a sleek mobile app that receives high praise from users, especially frequent travelers.
Email Receipts: Users appreciate the ability to email receipts directly to Expensify as it matches up the email with the expense and makes capturing receipts with OCR awesome. This feature is highly praised by many reviewers for its convenience and effectiveness in keeping track of expenses.
Manual Creation of Expenses: The option to manually create expenses is seen as easy and straightforward by users. They can enter expenses, choose categories, input amounts, and submit them effortlessly. Many reviewers have found this feature user-friendly and efficient.
Automatic Expense Creation based on OCR: Users find the automatic creation of expenses based on optical character recognition OCR to be a time-saving feature. The system reads receipts and automatically fills out expense information, which has been appreciated by several reviewers for its efficiency and accuracy.
Cons:
- Quality Issues: Some users have experienced quality issues with the product, including defects and malfunctions. Several reviewers mentioned that the product did not meet their expectations in terms of durability and craftsmanship.
- Lack of Features: A common complaint among users is the absence of certain features in the product. Many customers have expressed disappointment over the lack of key functionalities that are commonly found in similar products on the market.
- Poor Customer Service: Several reviewers have reported negative experiences with customer service. Users have expressed frustration over long response times, unhelpful support staff, and difficulty in resolving issues or obtaining refunds.
These cons represent a subset of user opinions and should be considered as potential areas for improvement rather than definitive statements about the overall quality or performance of the product.
Users have made several recommendations for Expensify based on their experiences with the tool. The most common recommendations include using Expensify to manage expense reimbursement plans for teams of any size. Users find Expensify to be a useful tool in efficiently managing and streamlining the process of reimbursing expenses. They appreciate the features that help them easily track and submit expenses, as well as the ability to set up policies and guidelines for spending.
Another recommendation is to use Expensify to separate personal and business spending for tax purposes. Many users find this feature helpful in accurately reporting and tracking their finances for tax purposes. It simplifies the process of identifying and categorizing expenses, saving time and effort.
Additionally, users recommend Expensify for its functionality in keeping them updated on mileage reimbursement changes. They also appreciate being able to set spending policies within the tool, which gives them better control over budgeting and expense management.
In addition to these recommendations, some users suggest utilizing the Expensify credit card, which provides an almost automatic reimbursement process for approved expenses.
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Reviews
(51-75 of 97)Companies can't remove reviews or game the system. Here's why
January 08, 2020
Expenses made easy
Expensify is mainly by anyone in our market-facing organization. This includes all account managers (customer success), sales professionals, business development and marketing. It allows the company to easily track not only which department is spending what amount but for what function across what vendor.
- The mobile app is super straightforward and easy to use. No need to keep a pile of receipts anymore. You can take a picture of it on the fly.
- Properly tracking expenses by individual and department.
- A visual timeline of progression.
- Definitions of terminology.
January 07, 2020
Expensify will help your corporation save money and optimize expense reporting processes
Expensify is the approved corporate application for all expenses. It is used by everyone within the organization that incurs business expenses. It solves many problems through automation and integration with finance systems. It also decreases "lost receipt" issues and makes submitting monthly expense reports much more expeditious.
I travel quite a bit. Being able to snap a picture every time I get a receipt while traveling has personally been a godsend for me. I also set up inbox rules for all recurring email invoices from third-party vendors that automatically forwards the receipts to Expensify. These two features alone save me hours of work each month.
I travel quite a bit. Being able to snap a picture every time I get a receipt while traveling has personally been a godsend for me. I also set up inbox rules for all recurring email invoices from third-party vendors that automatically forwards the receipts to Expensify. These two features alone save me hours of work each month.
- Taking photos each time you incur a receipt vastly minimizes lost receipts.
- Sending monthly recurring charge receipts saves time each month.
- The ability to permanently delete old or erroneous receipts. I can only mark as deleted, but they are still in the system marked as deleted.
December 13, 2019
Take the hassle out of expense reporting with Expensify!
Expensify allows our team to upload expenses and get reimbursed. It's a website, it doesn't require any downloads and is a quick way to create and submit expense reports. There is also a free version which is all our small company has needed for the past three years.
- Ease of use: it's easy to learn Expensify, the layout and navigation are easy to follow.
- Reminders: you can set reminders for yourself to submit reports daily, weekly or monthly.
- Uploading receipts: you can scan receipts on your phone or take pictures and attach.
- The site occasionally has a glitch where it thinks a duplicate receipt is being uploaded, and it requires deleting the expense and re-entering. This happens once every 3 or 4 reports.
- The concierge offers popups with helpful tips. It reminds me a bit of the old paperclip on Microsoft Word. Like that paperclip however, I could see it annoying some users. I haven't found the ability to turn it off.
- It's a little confusing that expenses can be uploaded and saved onto the site, or instantly uploaded for only the report you're working on. I haven't quite figured out how why I would save the receipts on the site instead of the one-time use that I've been doing.
December 04, 2019
Quick and Easy Expense Management
Expensify is used throughout my company for both expense reimbursements and company card transactions. It increases spending accountability while also allowing users to easily submit receipts through their accounting and payment process. The online interface is adequate, but the mobile app is probably the best feature for the typical user. You can photograph your receipts on your phone at the time of purchase and then easily upload them into Expensify when the charge posts.
- The mobile app is my favorite feature. I much prefer photographing my receipts inside the app versus scanning them and uploading them on my desktop.
- GL items are fully customizable according to the unique needs of your organization.
- Expenses automatically port into a rolling report, but you can make your own reports and recategorize expenses depending on your own personal preferences.
- You can create triggers that allow Expensify to automatically populate some of your expense details, but in my opinion, this function could do a lot more.
November 19, 2019
Expensify makes your life easier!
Score 10 out of 10
Vetted Review
Verified User
Two of our big companies have company credit cards, and we are also managing one owner's personal credit card, as well as all the employees' expense reimbursements across all companies. It allows us to easily capture expenses, generate reports, review and approve various expenses using different policies. It has a simplified cloud-based interface.
- Super easy to capture receipts, you can snap a photo of your receipt and email it to the designated email for it to post.
- Can input several receipts at the same time and drag and drop receipts to be attached to the expense.
- For some reason, attaching a receipt to the expense takes a long time and sometimes it fails.
November 09, 2019
It actually works!
We are using Expensify across all departments in our company. The platform allows us to achieve compliance with our expense policy by specifying rules for each category.
- Ensuring compliance.
- Ease of use with mobile capture and auto-submit features.
- Fast reimbursements for the employees.
- Setting some rules per department would be helpful. Haven't figure that one out yet.
October 25, 2019
Simplify your company expense reports with Expensify!
We use Expensify to manage all of our organization's expense reporting and expense reimbursement. It makes expense reporting a breeze and allows our users to get reimbursed for their expenses in a timely manner. For the accounting department, Expensify has made their job 1000 times easier and for our IT department, we have less problems reported as we do not have to provide support for an on-premise solution.
- Expensify's mobile application makes on-the-go expense reporting easy. Just scan your receipts from your phone and they are automatically added to your expense report.
- Users don't have a difficult time creating and submitting expense reports because the process is almost fully automated.
- Setting up policies and expense report templates is a breeze with the very friendly administration GUI.
- Expensify integrates with Okta easily for a perfect SSO solution.
- The web GUI can be a bit misleading at first. However, using it a few times, users figure out where to go. I just wish the menus were a bit easier to navigate.
- Setting up SSO via Okta did not work the first time we tried it. I had to call in support for assistance, it turned out the instructions we were using from Okta were a bit off, so Expensify had to update a setting on our account to get it to work properly.
- Customer support was a bit slow to respond to my request for help. I'd like to see a bit faster response time.
October 21, 2019
Expensify Review
Being used to log and submit all work related expenses either though our desktop computers online or via our company mobile phones. The ease of using the mobile app is extremely useful especially when traveling. Great functionality in terms of capturing digital images for receipts.
- Manual creation of expenses
- Automatic creation of expenses based on OCR
- Ease of submitting via app
- Clunky messaging tool when expense report needs re-visiting.
- Not clear why expenses returned.
- Lack of notifications for returned expenses.
October 18, 2019
Expensify made tacking expenses easy!
Score 9 out of 10
Vetted Review
Verified User
We use Expensify in any department as long as they need to use their own money to make purchases while on a business trip. We have used it to go out of town for conferences to cover hotel, travel, and food costs. I believe everyone who uses it is salaried and must have their manager approve the report before reimbursement.
- Manages receipts easily.
- Collects information.
- Creates quick and easy reports.
- No Hassel expense tracking.
- There were quite a few notifications that I didn't need, but you can turn them off.
October 18, 2019
Great, easy to use product
We use Expensify for our expensing needs across the whole company. We are a startup in a growth stage and need a quick and easy way to do expenses across the board. There was a need for a solution that would for everyone where we could distinguish between stuff that are perks and stuff that isn't, but can be expensed.
- Easy to use and onboard, very intuitive and self-explanatory.
- They just came out with a card option which is great.
- Good reporting capabilities.
- Ability to remind approving managers that there is stuff pending.
- Scanned the receipted and auto-filled the report.
September 14, 2019
Simplify Expensing with Expensify!
Management consulting companies often require client travel, whether to prospect new business, attend trade shows, or to visit client sites to perform work. Expensify takes the business-related travel and related expense reimbursement process and makes it very easy.
- It's easy to track and submit expenses for reimbursement (for employee).
- Easy to track and payout employee expenses (for the employer).
- Easy expense reporting/automation (for client reimbursement/accounting).
- Tutorials and user guides could be improved. The UI is phenomenal, and the product is pretty easy for people to learn, but the supplementary training materials we identified felt clunky.
July 18, 2019
Expensify Saves time and money
We use Expensify across our entire company to manage employee reimbursements (i.e. per diems and mileage for field team) and to manage company credit card transaction reporting for all employees. With over 50 employees in multiple states on multiple projects using the company card for hotel and travel costs we are easily able to ensure all receipt and all job costing occurs weekly for every employee and ensure every employee is reimbursed within a week for all approved travel expenses.
- Sync with corporate credit card account so that every transaction appears in Expensify requiring receipts and job tags
- Simple and organized use for employees via mobile app
- ACH reimbursements
- Does not sync with Quickbooks desktop well. We had to move to manual import of job data and manual export of all financial data.
June 20, 2019
Easy and professional
We have now been using Expensify for 3 years and it helps to have a professional way to manage our expenses. We used to manage expenses via Excel files, but this was not very efficient. Expensify is a safe and fast program that allows a team or a company to manage expenses.
- Safe to manage financial data.
- Fast and easy to use.
- Fast scan could be easier and faster.
June 19, 2019
Expensify Scales w/ Hypergrowth Tech Company!
- Expensify is being leveraged across the organization as the de-facto expense tool
- It has a simple and easy to use interface that enables employees to quickly submit expenses and therefore spend more time performing their core competencies
- It has a sleek mobile app that is highly leveraged at the company
- I have leveraged Expensify for the past 5 years
- Great mobile app for snapping pictures of receipts on the go!
- Simple and intuitive user interface helps users get up to speed quickly
- Smart scan feature, which scans your receipts and auto-populates data, has a fairly high success rate
- Integrates well with other products
- Pricing is fair and flexible
- Smart scan feature is good but could be great with a higher success rate
- Smart scan feature is slow at times
- More security could be helpful for your IT team
June 04, 2019
Show me the money!
Expensify is used across our entire company for easily submitting business expenses. Regularly traveling for client meetings and events across the country means that I'm constantly submitting expenses to be reimbursed. What used to be a tedious process of sorting through receipts that got pushed to the end of the month is now easily done the first morning back in the office.
- Easy to use interface.
- Smartphone application.
- Ability to snap pictures of receipts and itemize them accordingly.
- Can't think of any cons!
June 03, 2019
The modern approach to expenses for professionals with a powerful mobile app experience!
Our team travels a lot, usually twice a month to meet with clients and such. We use to do expenses by entering line items into an Excel form and manually submitting these for approval by our manager and then to finance for reimbursement. Since bringing in Expensify, my time spent doing expenses has been significantly reduced and it actually made it this task an enjoyable experience. First off, the mobile experience is clean and powerful. I now enter expenses on-the-go by using the app's built-in camera function to snap a picture of the receipt and using the "SmartScanning" function which uses an OCR-like software to read and complete the expense fields from the receipt. I've found it to be very accurate and I've rarely had to adjust any of the auto entries. Another great function of the app is the ability to generate a receipt for mileage by selecting two points on a map and letting it calculate mileage. Between the "SmartScanning" or receipt and automated mileage entries, this alone makes Expensify the tool to have to bring your expenses into the 21st century. The web portal is also very easy to use but I am mostly a mobile user.
- Powerful mobile experience, truly designed for professionals on the go. The mobile app isn't just a data entry tool, it scans receipts, generated mileage receipts and manages expenses. You can also do it all from the app, from creating reports to submitting them for approval and seeing the status of your reimbursement.
- The interface on both mobile and the web is clean, well laid out, easy to use and a breeze to navigate. My team and I needed zero training on how to use this, it is THAT simple. I tend to have several expense reports going at once and they need to be segregated as they're billed back to clients, the ease with which I can classify my individual expenses is a great timesaver.
- The help feature within the app is easy to use, articles are available through a built-in search and you can also start a conversation with support.
- The OCR algorithm for the "SmartScanning" isn't always right and it seems to make the same mistakes, I wish it could learn from user corrections.
- When entering receipts manually or through "SmartScanning", I ALWAYS have to enter my department although it never changes. I wish I could set this in my profile and have it entered automatically into every receipt.
- The app and web interface should allow for 2FA given the confidential nature of the information stored on their systems.
May 20, 2019
Expensify is great and you should use it.
We use Expensify to track all of our receipts company-wide. It's an easy way to track expenses, track reimbursements, and stay organized from an accounting perspective. It's great to not have to keep track of physical receipts. Just take a picture of it and throw it away. The categories for expenses track along with our QuickBooks categories.
- SmartScan of receipts is usually pretty accurate.
- Keeping expenses organized.
- The mobile app is great.
- The SmartScan feature sometimes has typos. I don't know enough about the technology to even know if this is something that could be better.
- The user experience is a little bit clunky when SmartScan doesn't work and you have to do things manually. Not sure a way around this, though.
May 17, 2019
Solid expense reporting program
Expensify is being used across all of our departments for all charges incurred (travel, food, incentives, etc). Regardless of your position (from jr sales agent to CEO) all employees use it. It addresses the problem of keeping track of hundreds and even thousands of transactions that need to be accounted for. It's easy to use and integrates well with TravelBank.
- Easy to use. It really doesn't take any training, as the interface (both mobile and desktop), are very easy.
- Integrates well with TravelBank.
- The mobile app is excellent. It allows you to just take a picture of the receipt and easily tag the expense.
- There is a feature on the mobile version that is supposed to automatically take the information on the receipt and load it into the expense form, but it's never worked for me.
At Numerify, we use Expensify to log all expenses, from entertaining clients, to transportation, to travel related meals, and more. We also use a travel booking software, which has seamless integration with Expensify so that all of our airfare and hotel expenses automatically sync with Expensify, which makes it very convenient.
- Ease of use of the mobile app with push notifications that keep you updated on the status of your expense report(s).
- Direct integrations with travel booking software that automatically pulls those expenses into the Expensify app.
- The receipt reader that allows users to take a picture, and the data is extracted into Expensify.
- The receipt reader sometimes can't automatically put the expense in the correct category, as each company categorizes expenses differently.
- Sometimes you'll receive an error alert, but it doesn't specify why. This is usually related to your company admin's settings, however.
- If you accidentally press the + sign sometimes, it creates an additional report where you can't delete the report on the app and have to do it on the web page.
January 17, 2019
Great Expense Statement Coordination Tool!
We leverage Expensify in consolidating, batching, coding, approving, and reimbursing credit card and reimbursable expense reports for individuals within our organization. The software is utilized by users across MANY departments within our organization. However, the accounting/finance department is tasked with orchestrating the process. Expensify has done a great job of moving our company away from "sloppy" MS Excel expense reports. Now, we have a convenient web-based tool which allows users to execute most necessary functions from their desktop or smart phone.
- Expensify allows a company to establish simple approval rules and pipelines. The days of remembering who approves which user's expense reports are in the past.
- Expensify allows users to easily code their expenses to the accounting department's general ledger. During implementation, the accounting team is tasked with creating a map between simple categories/description and general ledger account codes. E.g., Telephone -> 66150
- The mobile app allows users to quickly take photos of their receipts/invoices/supporting documents on the go. Our CEO LOVES the ability to upload support to the app as he is signing the check at a restaurant.
- The software downloads corporate credit card data daily. Furthermore, they mark "verified credit card transactions" with an icon that indicates as much.
- The administration has the ability to request "copilot" access to user's accounts. This allows curators the ability to help users follow best practices.
- Some users have complained that their receipts do not always upload from their mobile phone. Unfortunately, this means that the user (or the accounting department) needs to request copies of support/documentation from vendors.
- If the tool is not implemented correctly, it can lead to some nightmarish situations down the road.
- Expensify should work to add all desktop capabilities to their mobile application.
For a company without corporate credit cards, we use Expensify across the whole organization so individuals can make purchases on their own and expense them thereafter for reimbursement.
- Their web and mobile interface is incredibly easy to use, stable and makes uploading invoices a breeze.
- I especially love their mobile app because you can snap a photo of your receipt and Expensify will auto-fill the amount and details of that expense.
- Expensify is stable and I've never experienced a prolonged downtime while using it over the past six years.
- Nothing. Filing expenses is never a fun thing, it's a menial task. Expensify makes it somewhat enjoyable, all things considered.
October 29, 2018
Expensify, simplify your expense reports.
Expensify is used across the company. It directly addresses the problem of managing expenses including categorization and ensuring that receipts are attached.
- Excellent mobile app makes scanning new receipts quick and easy.
- Relatively flawless smartscanning reduces the need to manually enter data for receipts.
- Centralized rulesets allow enforcement of company policy.
- Managing multiple expenses at once can be slow and cumbersome
- Occasionally, the receipt images are lost.
- Web interface can be sluggish at times.
August 28, 2018
Easy Reimbursement Tool
We use Expensify for reimbursements to employees. Team members travel a lot, and they often need to submit requests in Expensify for flights, train rides, Uber, meals, and other costs incurred while completing business activities for the firm. We then review and approve these requests and reimburse employees directly. It makes it more flexible for employees to pay for certain services on the job and then getting reimbursed as opposed to finding someone with a company card to pay for it.
- It is very easy to use, as long as you have a picture of the receipt.
- Easy and convenient for people to keep track of their receipts compared to keeping physical copies of receipts.
- It doesn't integrate with our other systems too well.
- Not much assistance in the beginning with setup and initial training, which could lead to subsequent problems, but overall it wasn't too difficult to navigate.
- Customer service isn't great - the only option seems to be a website chat and responses take a while.
- On the admin side, there aren't many options, particularly with the reports you can pull.
August 21, 2018
Is Expensify better than Concur and ExpensePoint?
I have used Expensify for years to track my own business expenses. I also used it as a contractor for a consulting firm. Contractors would record expenses for engagements and submit weekly expense reports. It made expense-tracking and reporting extremely easy.
- You can record an expense as quickly as you can snap a picture on your phone.
- Submitting an expense report requires very little effort.
- All receipts are kept in one place.
- The user interface is very intuitive.
- Sometimes the receipt scanning can take a while to complete, and hard-to-read receipts may require some manual input.
April 13, 2018
Expensify is the Expert
We use Expensify across our whole organization, in our US companies as well as our international companies. We have also connected our corporate credit cards to Expensify so that our users can more easily report their credit card transactions and provide important details and receipts easily. We have also used Expensify with users outside our company. When we host events that we will reimburse travel for, like board member travel or contractor workshop travel, these users can submit their requests for reimbursement through Expensify as easily as our employees can.
- Expensify has a user-friendly interface. Receipts can be easily uploaded onto the platform through multiple methods. Users can also download the app so, which is particularly useful while they are on travel.
- Our reps at Expensify have helped build reports that respond to our complicated multi entity needs. I have a report that I export that is in the exact format I need for journal entry template importation. This is a game changer when the monthly credit card transaction list for the journal entry is on average 800 lines!
- We are able to host employees on the platfomr from many different countries because Expensify allows for multiple policies to be set. Each policy can then be set with needs to that country, like currency and even different categories and departments to charge items to.
- Since we have our corporate cards connected to Expensify, Expensify builds reports for our employees through the month, adding their charges to the report as they are charged to the card. Expensify imports the amount, merchant and date and the user just needs to fill in a comment, add a receipt and select what the charge needs to be budgeted to. Users can also set up "rules" that automatically code recurring charges so they can "set it and forget it."
- It is very easy to add user and remove users. This comes in useful in a busy HR department when stake holders are changing all the time.
- Sometimes Expensify gets confused when receipts are emailed in and then "smart scanned" into the system. The receipt either does not get attached to the appropriate charge or it takes a very long time. I have had many users say they love this feature though and have no problem with it.
- At the beginning of the month Expensify can be slow. This may be because all of out users want to use it then or a system wide issue.
- Sometimes the system does not react well when words are typed in to the admin side when creating users. It responds much better when the info needing to be added is just copy/pasted.