Overview
What is Expensify?
Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.
Do it use Expensify right now!!!!
The best Expenses Software Ever
Easy As Expensify
Save Yourself A Lot of Time!
Highly Recommend!
Easiest to use expensing software ever!
Expensify Simplifies Expenses
TrustRadius Insights
In my experience, deceptive billing practices, difficult to change service
My experience - Extremely deceptive billing tactics and poor customer service.
Expensify does not equal simplify
WORST PROGRAM AND SUPPORT EVER
Expensify makes expense reporting easy and a little fun
Making Expense Tracking Simpler and Pleasant
Simplify expense reports & accelerate employee reimbursement
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Employee Expense Reporting (9)7.777%
- Advanced OCR (8)7.171%
- Customizable Approval Policies (7)6.969%
- Duplicate Bill Detection (7)6.767%
Reviewer Pros & Cons
Pricing
Collect
$5
Control
$9
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Expensify mobile app demo
Features
Expense Management
Expense management features
- 7.7Employee Expense Reporting(9) Ratings
Allows companies to track employee expenses to make cost-effective decisions.
- 6.3Corporate Card Reconciliation(4) Ratings
Allows companies to reconcile employee expenses with company card statements.
Payment Management
Features that allow for the management of payments across various forms of finance/accounting software.
- 6.9Customizable Approval Policies(7) Ratings
Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc.
- 7.2Financial Document Management(4) Ratings
Invoices, expense reports, and associated documents are stored within the platform for any future needs.
- 6.6Payment Status Tracking(6) Ratings
Tracks what stage payments are at in the process, from approval to receipt.
- 7.8Payment Audit Trail(5) Ratings
Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.
- 6.7Duplicate Bill Detection(7) Ratings
Detects duplicate invoices or expense reports to prevent double payments.
- 7.1Advanced OCR(8) Ratings
Automatically imports information from invoices, receipts, expense reports, and other scanned documents into the platform.
- 5.9Electronic Funds Transfer(4) Ratings
Funds can be transferred via EFT as opposed to paper checks.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Expensify?
Here are just a handful of its capabilities:
- Scan receipts - a photo can be snapped of any physical receipt and Expensify's SmartScan technology transcribes the details. Digital receipts can be forwarded to receipts@expensify.com or an integration can be used for automatic scanning.
- Mileage tracking - log trips in miles or kilometers for tax purposes or for reimbursement.
- Import cards - corporate cards can be synced with Expensify for full visibility into company spend, automatic receipt matching, and reconciliation.
- Expensify Card - the Expensify company credit card offers up to 2% cash back, 50% off your Expensify bill, realtime alerts, spend limits, admin controls, and more.
- Submit expenses - expense rules can be set to code everything automatically, and reports can be scheduled to submit on a custom cadence.
- Approve reports - one or more layers of approval can be set up and Guided Review enables users to focus on risky or outlier expenses.
- Employee reimbursement - teams can be paid in as little as one business day, across town or around the world.
- Bill payment - capture details from vendor bills for automatic approval and payment.
- Invoicing - create and send invoices, collect payments, and sync with accounting software.
- Travel booking - book flights, hotels, and cars in a simple chat with Concierge.
- Accounting sync - major accounting packages including QuickBooks, NetSuite, Sage, and Xero can be connected.
Expensify Features
Expense Management Features
- Supported: Employee Expense Reporting
- Supported: Corporate Card Reconciliation
Payment Management Features
- Supported: Customizable Approval Policies
- Supported: Financial Document Management
- Supported: Payment Status Tracking
- Supported: Payment Audit Trail
- Supported: Duplicate Bill Detection
- Supported: Advanced OCR
- Supported: Electronic Funds Transfer
- Supported: PCI Compliant Security Measures
Expensify Screenshots
Expensify Video
Expensify Integrations
Expensify Competitors
Expensify Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Expensify Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(383)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Expensify is a versatile expense management software that solves the problem of tracking and managing employee corporate expenses. Users appreciate its ability to connect with corporate credit cards, simplifying the process of reporting transactions and providing crucial details and receipts. This feature is particularly useful for consultants who frequently travel, as it enables them to easily upload and tag receipts to expense reports. Expensify is widely used across organizations to record expenses across all departments, addressing the issue of expense approval workflow and eliminating the need for physical receipts. Additionally, the software streamlines the reimbursement process, eliminating paperwork and keeping budgets in check. Users commend Expensify's simplicity and efficiency, making it highly recommended for its seamless integration with travel software and other finance systems. It is commonly leveraged by sales teams for recording travel expenses and customer meetings, allowing for accurate job costing and client budgeting. The platform's interface is intuitive and user-friendly, with a sleek mobile app that receives high praise from users, especially frequent travelers.
Email Receipts: Users appreciate the ability to email receipts directly to Expensify as it matches up the email with the expense and makes capturing receipts with OCR awesome. This feature is highly praised by many reviewers for its convenience and effectiveness in keeping track of expenses.
Manual Creation of Expenses: The option to manually create expenses is seen as easy and straightforward by users. They can enter expenses, choose categories, input amounts, and submit them effortlessly. Many reviewers have found this feature user-friendly and efficient.
Automatic Expense Creation based on OCR: Users find the automatic creation of expenses based on optical character recognition OCR to be a time-saving feature. The system reads receipts and automatically fills out expense information, which has been appreciated by several reviewers for its efficiency and accuracy.
Cons:
- Quality Issues: Some users have experienced quality issues with the product, including defects and malfunctions. Several reviewers mentioned that the product did not meet their expectations in terms of durability and craftsmanship.
- Lack of Features: A common complaint among users is the absence of certain features in the product. Many customers have expressed disappointment over the lack of key functionalities that are commonly found in similar products on the market.
- Poor Customer Service: Several reviewers have reported negative experiences with customer service. Users have expressed frustration over long response times, unhelpful support staff, and difficulty in resolving issues or obtaining refunds.
These cons represent a subset of user opinions and should be considered as potential areas for improvement rather than definitive statements about the overall quality or performance of the product.
Users have made several recommendations for Expensify based on their experiences with the tool. The most common recommendations include using Expensify to manage expense reimbursement plans for teams of any size. Users find Expensify to be a useful tool in efficiently managing and streamlining the process of reimbursing expenses. They appreciate the features that help them easily track and submit expenses, as well as the ability to set up policies and guidelines for spending.
Another recommendation is to use Expensify to separate personal and business spending for tax purposes. Many users find this feature helpful in accurately reporting and tracking their finances for tax purposes. It simplifies the process of identifying and categorizing expenses, saving time and effort.
Additionally, users recommend Expensify for its functionality in keeping them updated on mileage reimbursement changes. They also appreciate being able to set spending policies within the tool, which gives them better control over budgeting and expense management.
In addition to these recommendations, some users suggest utilizing the Expensify credit card, which provides an almost automatic reimbursement process for approved expenses.
Attribute Ratings
Reviews
(1-25 of 98)Great product: easy to use and efficient!
I worked with other expense tools in the past and I estimate I spend approximatly 70% less time and efforts to produce a report.
I love the fact that my report can be pushed automatically at a pre determine time: that way, I do not miss any deadline and I get my payment very quickly
- Easy to use: you just take a picture of the invoice
- Will notice me when info is missing
- Reports can be produced and sent automatically
- none
Expensify is perfect for someone who is always on the road and want to log his invoices immediatly. That way, if I lose my invoice, it is already in Expensify
Do it use Expensify right now!!!!
- separates expenses.
- email reminders.
- organizing receipts
- how we download receipts
- options to type in own expenses
The best Expenses Software Ever
- Easy mileage entry
- Easy to upload images of receipts
- Easy to categorize expenses
- The website itself is not as clear as it could be.
Easy As Expensify
- Auto Scan your receipt
- Drag and drop feature for receipt emails
- Manage multiple expense reports
- See the progress of your submission
Save Yourself A Lot of Time!
- Automatically reads receipt emails and converts them to expenses
- Loads expenses from company credit card
- Allows me to set up rules to organize expenses as they come in
- Some analytics would be helpful when reviewing at year-end
- Entering multiple similar expenses has improved, but could be made easier
- Consolidating duplicates from different sources such as email and credit card, can be confusing
Highly Recommend!
- Receipt uploading; I love that I can email downloaded receipts to there alias and they're seamlessly inputted
- Easy to manage receipts by picture feature
- Platform is intuitive and streamlined
Easiest to use expensing software ever!
- Ease of use
- Agility - I can quickly submit my expenses
- The experience on mobile is at parity to desktop
- I can scan my receipts and not have to worry about filling in information manually
- Make it easier to submit multiple receipts/files in one expense
- Often times I get a warning that the value of a receipt doesn't match what I manually I inputted. So making Smart scanner a little smarter, essentially.
- It would be fun to see stats about my expenses
I really can't think of a situation where it's less appropriate. In more regulated industries maybe? At a previous employer I used SAP Concur and it was a nightmare, because of its clunkiness and not being intuitive at all. It was a major, global corporation though.
Expensify Simplifies Expenses
- Ease of capturing receipts
- Ease of categorizing and submitting expenses
- Accessibility of Expensify via the Web and apps on mobile devices
- Ease of managing expenses
- Foreign currencies exchange rate tied to a bank and/or credit card
- Linking of credit card to Expensify
- Grouping of monthly expense reports
- The approval flows
- The report exports
- Streamlining function between addons/modules.
- Receipt capture/uploading is sometimes buggy.
- Account management can be buggy, non-descript error messages are commonplace when trying to make changes or update information.
- Support is a Teams-like chat interface that is bot-monitored. Takes time to get in touch with live help.
- In my opinion, Support is deceptive and non-transparent regarding options related to billing.
I tried, when the term was up, 8 months later, to cancel and received the same error message. I connected with support, which again was somewhat of an onerous process. We had some back and fourth and, when the service was able to be cancelled, I received a message that I would be billed for the remainder of the month. This cancellation had already gone on for 2 mos. past the subscription term and I was billed at the full rate over that time as well.
I asked if there was any way I could be reimbursed for time past the subscription end and was told there was not because I should have requested that the service not auto-renew, which is ridiculous because it didn't auto-renew. I had turned off the auto-renew toggle in the account management; that was why it had defaulted to the month-to-month rate while we were troubleshooting the cancellation process.
I mentioned that I had not been told that was an option when I had originally requested the cancellation, even though I had asked specifically if it was possible. They maintained that there would be no reimbursement and the cancellation invoice and well as the two months of charges past the subscription end-date would apply.
- User interface is somewhat good
- Receipt scanning was a neat feature
- System seems to be regularly updated
- In my opinion, billing policies are deceptive and inflexible.
- To me the system is clunky overall. Was hard to figure out how to configure properly
- My team were not big fans of the report submission process.
Expensify does not equal simplify
- It syncs to QBO well
- It's easy to reimburse employees timely
- It's easy to split expenses between departments
- Smart scan fails too often.
- It would be great if there was a REQUIRED date of purchase AI recognition.
- It would be helpful if employees could have designated departments/classes so the expenses would automatically code to the correct department.
- As an admin user adding approvers to new users seems cumbersome and error-ridden. When I try to add approvers to new employees, often times, the field is blacked out or not even an option.
- It would be great if we could easily deactivate users without going through multiple steps.
- I would like to be able to delete reports from the inbox that are old/and not correct instead of having to request the submitter to do so.
- I can hardly see the buttons on the filters in the inbox and the expenses list.
- It would be nice to be able to filter by approver.
- I don't like that user names aren't uniform. Why do some users have their email address as their username, and some people have their actual name (First and Last).
WORST PROGRAM AND SUPPORT EVER
- I don't have anything to contribute here
- In my experience, we have had so many problems within only 3 months of using and still have no resolution despite reaching out to your "support" on a weekly basis. I feel support cannot be bothered to have more than a chat conversation despite continued complex issues that cannot be clearly communicated or resolved via text and require a phone conversation.
- Keep getting "duplicate" transactions, one showing as a credit card and one as cash. No resolution from previously suggested actions from your "support" team
- Transactions from a card that is not connected in Expensify are coming through onto a report despite us never integrating or connecting that card on purpose. No resolution for that despite numerous contacts with "support"
- Negligence of stated features per the contract which I believe you have violated
- Card transactions from 1 employee's card will show on a different employee's report as a cash transaction.
Expensify makes expense reporting easy and a little fun
- Submitting expenses. It's easy to enter an expense, choose a category, enter the dollar amount and submit it. That's about it.
- Uploading receipts. You can send receipts to Expensify from your phone, or upload them from your computer.
- Entering hours worked. It's simple to move from expenses over to timesheets to submit the hours that you've worked.
- Keeping their political opinions out of it. I shouldn't be emailed and told to vote for a certain candidate like they chose to do before the presidential election. I didn't sign up for Fox News or CNN.
- Uploading duplicate charges. Duplicate charges are flagged, but sometimes I have multiple expenses for the same dollar amount and the same company. To get around this, I change the cents a bit ($19.99 for one and $20.01 or another).
- Every once in a while it gets a little buggy when uploading a receipt, and I have to press the back button and start again. This is pretty rare though.
Making Expense Tracking Simpler and Pleasant
- UI is easy to follow and convenient - web and mobile.
- Nice workflow for approvals.
- Uploading receipts directly from phone makes the process very convenient.
- Web based version has a lot going on and you can be distracted.
- The smartscan feature can be 50/50 at times. Perhaps they can provide more guidance on how to have a more successful scan?
It is smart enough and works well when there are many approvers and chains. With more improvements around scanning, I believe it can be a very convenient tool for companies to have.
- Awesome mobile app
- Very easy for employees to upload receipts
- Simplified reimbursement process
- Web experience could've been better. I preferred the mobile experience.
- Pricing model was confusing & seemed to change a lot.
- They push their products a lot.
Expensify does exactly what it needs to do!
- It has a Great Mobile App
- It has made it extremely easy for employees to upload receipts
- It has made it easy for employees to get reimbursed
- They could also improve on having a better expense summary report
- They could have a better web application
- Expensify could have better customer service
Expensify - easy to use
- Picture receipts
- user friendly
- easy approval process
- It cannot filter out projects by status so even closed out project still appear available for employees to charge expenses to
- They push their Expensify card on the users
- They are expensive and raising prices
From an admin perspective, it is very easy to sync the system to Sage Intacct, easy to add and delete users and easy to set up approval flows that vary employee to employee.
Greater ESI score improvement through Expensify
- Great image capture and image to text conversion capability
- Seamless reporting integration with SAP tool
- Great user experience for power users
- Mobile integration has been improved further
- Improving integration with endpoint mailer ecosystem
- Improving SSO features
- Improving integrated feed broadcast to reporting managers
We've used Expensify for four years but we stopped
- Easy-to-use interface
- Good approval process
- Supports multiple currencies
- Ability to enforce policies on expenses
- Their pricing model is very complicated and keeps changing
- Their customer service has deteriorated in the past two years
- Pushing other products, such as their credit card, on customers by preventing them from keeping their current plans unless they include and pay for the new service.
We used Expensify to manage our team's expenses, and they kept increasing their fees and finally they locked us into an annual agreement and changed their pricing model again. They customer support doesn't answer any questions; they keep sending links to their documentation and support forms instead of answering questions.
Expensify for your money
- Upload images from your phone or computer (receipts)
- Alerts the financial team to approve or deny the expense
- Links with your bank account for payment
- Once you submit your expense, it is not submitted. You have to double back to your "home" and go from there actually to submit the expense.
- I do wish that as those on the team are approving finances, it would tell you if someone has looked at it. Not just say it's approved.
- Disbursing payments
- Autofill via receipt photos
- Remembering expense categorizations
- Sending the expenses to be approved is somewhat confusing for new users
- Having a default expenses payer is glitchy.
Expensify Makes Expenses Easy
- Expense categorization
- Integration with QuickBooks
- Report labelling
- Automatic reminders for submissions/approvals
Expensify is easy to use!
- Simple report and expense creation.
- Clear error messages with prompts on how to correct the errors.
- I can't think of any improvements! This is an excellent tool.
Expensify is a must for sales teams
- It helps categorize business expenses really well for our accounting department.
- The ability to upload a picture as proof or additional information is huge.
- Sometimes the ability to add a picture to a report is somewhat clumsy.
- I wish you could submit a report a bit easier.
Solid Tool for Expense Management
- Receipt scanning
- Approval process
- Catching duplicate receipts
- Allowing for a visual of spend vs. budget