EZ Texting is functional, but has room for improvement
We use EZ Texting to send out reminders for new students, follow up with demo students, reach out to families about makeup classes, and …
Starting at $25 per month
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What is EZ Texting?
Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages…
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Video Reviews
2 videos
EZ Texting Review: Keeps The Masses Informed With Ease & Low Cost
02:08
EZ Texting Review: Proven ROI, Easy Use
04:31
Pricing
Launch
$25
Cloud
per month
Boost
$75
Cloud
per month
Scale
$125
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.eztexting.com/pricing?utm_s…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $25 per month
Product Demos
How To Create A Mass SMS Text Message in 1 Minute | EZ Texting Demo
YouTube
EZ Texting Text Marketing Service
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is EZ Texting?
Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages that resonate with their audience.
Effective communication is key to the success of any business. With consumers constantly on the go and bombarded with information, reaching them through traditional channels can be challenging. EZ Texting offers a text marketing solution designed to revolutionize how businesses connect with their audience since text messages are opened and read almost 138% more than email (98% to 18% open rate).
It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.
EZ Texting Key Features
EZ Texting's features are designed to enhance the effectiveness of text marketing efforts. Some include:
Two-Way Messaging: Allows customers to reply to messages, ask questions, or provide feedback, creating opportunities for meaningful engagement and dialogue.
Mass Texting: Personalized messages sent to large groups of contacts with just a few clicks, maximizing reach and engagement.
Keywords: Unique words or phrases that customers can text to a designated number, triggering automated responses or actions and streamlining communication and engagement processes.
Generative AI: AI Compose and Team Inbox allows businesses to craft personalized messages and manage customer interactions.
Text Templates: Pre-written content in-app for customer communication, saving time and ensuring consistency in messaging.
MMS Edge: An image library and image editing tool powered by Shutterstock.
Contact Management: Contact list management, where contacts are organized into groups for targeted messaging.
- Personalization: Engaging and relevant messages that use the recipient's name, location, or other custom fields.
- Growth Tools: QR codes, Keywords, Sign-Up Forms, and Click-to-Text to grow a contact list.
Scheduling: Campaign planning with scheduled messages to be sent at the optimal time for maximum impact.
Integrations: EZ Texting connects to apps like Zapier, Constant Contact, Hubspot, Mailchimp, and Squarespace.
Analytics: Real-time tracking for text campaigns with analytics and reporting tools that monitor delivery rates, click-through rates, and conversion metrics.
Compliance: EZ Texting provides built-in compliance guidance to help navigate the legal landscape of text marketing.
EZ Texting Features
- Supported: Group Texting
- Supported: Two-Way Texting
- Supported: Drip Campaigns
- Supported: Text Automation
- Supported: Text Scheduling
- Supported: Reminder Texts
- Supported: 10-Digit Local Number
- Supported: Dedicated Short Code
- Supported: A2P Messaging
- Supported: Text-Enabled Landline
- Supported: Toll-Free Number
- Supported: Contact Management
- Supported: Groups & Segmentation
- Supported: Unlimited Keywords
- Supported: Sign-Up Forms
- Supported: Click-to-Text Generator
- Supported: QR Codes
- Supported: Shutterstock Media Library
- Supported: Image Editor
- Supported: API Access
- Supported: Integrations
- Supported: Link Shortener & Tracker
- Supported: Campaign Reporting
- Supported: Contact-level Reporting
- Supported: AI Compose
- Supported: Team Inbox
- Supported: Teammate Manager
- Supported: Managed Accounts
EZ Texting Screenshots
EZ Texting Video
EZ Texting's feature set includes automation and AI tools, registration and delivery speeds, and transparent pricing.
EZ Texting Integrations
EZ Texting Competitors
EZ Texting Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Mobile Web |
| Supported Countries | United States, Canada |
Frequently Asked Questions
EZ Texting starts at $25.
Reviewers rate Usability highest, with a score of 8.6.
The most common users of EZ Texting are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(374)Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
December 29, 2023
We love EZ Texting!
We use EZ Texting to communicate with candidates and our current employees. The product helps with time consuming phone calls and with dealing with a younger generation, who are not keen to answering phone calls.
- Provides online website and app for ease of use.
- Notifies of a new message by a push notification online and on the app, and sends an email.
- Allows multiple messages to be sent, if you are sending a large message.
- Copy & Paste while using the app would be nice :)
- EZ Texting has helped the HR department in the ease of responding to current candidates and employees, while increasing productivity.
Yes
We selected EZ texting because it was the easiest to use.
- Microsoft Teams
It was very easy to process the integration.
- ADP
- Fowarding Texts
Unknown
- File import/export
Follow instructions.
5
All are in HR
1
Computer knowledge, phone use
- Current Employees
- Candidates
- Benefit notices
- N/A
- Surveys
- Questionare
- Bulk Notices
No
- Cloud Solutions
- Integration with Other Systems
N/A
- Implemented in-house
No
- N/A
- No Training
yES
N/A
N/A
No
No
I am unsure what CallFire is
- Sending a text to someone
- Adding a contact
- Sending a group/mass text
- None
Yes
I use it often and works very well.
N/A
N/A
No
- N/A
- N/A
March 14, 2022
EZ Texting Works
We use Keywords on community signage for the developments we are advertising for. Consumers text the keyword to the number on a sign to find out about a home or the community. We also use it for realtor events to text event reminders to realtors who RSVP'd to an event.
- Keywords
- Reporting
- Texting
- Batch clients, I have to have four accounts to keep things separate
- It serves its purpose
- We don't measure, except the number of incoming texts
Yes, it was easy to set up WHEN you could actually call in and speak to someone. Now, in my experience, it's almost impossible to speak to a rep.
None
1
Just me, I handle all our accounts.
4
1- Realtor events
1- Community map
1- Available homes
1- Lots of keywords for home info and overall info
1- Community map
1- Available homes
1- Lots of keywords for home info and overall info
- Event texting
- Keyword
- Reporting
- Keywords on homes for sale signage
- Event RSVP reminders
- Community map
- Available homes
No
- Product Features
I don't have time to evaluate.
- Don't know
Change management was minimal
- None
Hire more support. Chat is not good.
Yes
Reporting by selected dates, it's not there and should be.
I don't work with CallFIre. I use EZ Texting and CallBox.
- Texting
- Update keyword links
- Contacts
- Reporting
December 15, 2018
EZ Texting Messaging for Churches
We're using EZ Texting to send out weekly texts to our church's congregation. We like sending texts as it's the most effective and modern way to communicate with young (and old!) people. The only department in our church using it is communications and marketing, and it's helped us keep in touch with our people throughout the week. Our main use is a weekly devotional text that correlates with a reading plan that we implemented, and the links that we send out allow us to track how effectively we are communicating with our people.
- It's simple to use, simple to construct messages, and simple to create groups. All are helpful in sending out regularly scheduled texts!
- It's easy to add and create keywords for your organization, which is important for making sure your brand is easy to connect with.
- Managing groups and lists is easy, and you can filter keywords into groups, change groups, merge groups etc. This made things easy for us since we changed keywords a few times.
- My biggest complaint is that scheduling messages can be cumbersome if you don't live on the east coast. We're on mountain time, so having to do math to schedule a text is frustrating.
- It's a little difficult to find the responses and reports that you might want from texts. It took me multiple tries every time to find the report that shows who clicked the link and who didn't. Could be a little more obvious or easier to access.
- Minor quibble, but sometimes we would paste in text that would contain characters that aren't able to be sent via text. Finding them was a hassle. Is there not a way to have the box remove those automatically?
- Positive impact: it's helped us communicate easily with our people in an unobtrusive and simple way.
- Positive impact: it's helped us communicate with people outside of our organization who found out about what we were doing from friends and family.
- Negative impact: due to the cost, it was only feasible for us to send one message a week to our list size.
We also tried Clearstream.io for a while for our text messaging needs. It's actually quite similar, but it has various strengths and weaknesses over EZ Texting. The price is cheaper, and some reporting is easier, but the interface and messaging have some different issues. Their texting number is also less memorable than EZ Texting.
1
I'm the sole user, and I am responsible for managing all communications and graphics for the church. I oversee all outgoing communication, all outgoing graphics, and make sure that everything we output aligns with the church's vision and branding. I also write and publish all texts sent through EZ Texting, as well as create any video links that are sent with the text.
1
Not much is needed to support EZ Texting, as it's a text messaging system. The only issues we've had to manage in the past are setting up the text to send out, which is done by me, and create the content, which is also done by me. So I'm only having to support myself 😆
- Communication with our congregation
- Tracking how many people are clicking links in our texts
- Managing different lists and different keywords
- We used EZ Texting for an in-house reading plan that we created, sending texts to help people remember to follow along.
- Instant sign ups for events. Once we have their phone number, we can follow up with details for the event
- Inviting the congregation to send in prayer requests
- Feedback information from guests
Yes
Not so much a product, but we were testing the texting waters by using a custom Google Voice number. That quickly became complicated in sending a mass amount of texts, so we looked into solutions and found out about EZ Texting. And EZ Texting was a wonderful replacement since many of the opt in tasks were done automatically vs manually.
- Product Features
- Product Usability
- Third-party Reviews
Product features were the number one factor for our church. We were looking for something to send out a text to a list of 300+ people every week. Google Voice was not going to cut it! So thankfully we researched info online and came across EZ Texting, which made much of the difficulty significantly easier.
Thankfully, I wouldn't change anything except the timeline of when we selected EZ Texting. I only wish we had been using this earlier due to how successful it was for us. Normally when we send out emails, we have opt outs and bounce backs. With the texting opt ins, we NEVER got bounces, and rarely had any opt outs.
- Implemented in-house
No
- No issues whatsoever
No
I never had to contact support thankfully!
- Creating keywords
- Managing users
- Purchasing additional credits
- Scheduling a text. Not difficult, but the time listed is only in EST, so you have to make sure you're figuring out the time correctly.
December 14, 2018
An honest review of EZ Texting
We use EZ Texting to send out our weekly newsletter to our church members. We also send up updates regarding emergencies/closures/changes/etc. when needed.
- Easy to use interface. Easy to navigate and get where you need to be quickly.
- I appreciate the tools provided, especially the link shortener, so everything is super fast.
- The ability to have multiple groups or categories of contacts is great so that we can target the exact group we need to.
- Price is always an area that you'd love to see come down - but I don't feel like we're OVERPAYING by any means.
- I really don't have any other negative or frustrating comments.
- We've definitely seen an increase in our church-life engagement since utilizing this service.
We looked at Remind.com and Group Texting and decided that EZ Texting had all of the features we needed and the best user interface.
2
We use it to send information and encouragement to our church members.
2
They are organized and structured people who are able to input/collect/compile data and then send that to our church members.
- Our primary use is to use it to send weekly information about what's going on to our church members.
- A secondary use would be to send important updates or quick reminders about events.
- We are considering using this EZ Texting to request information (i.e. send us pics from this weekend, what's your favorite song, etc)
- We might organize our contacts into different groups to target specific needs. Right now we're mainly just sending out the info to everyone on the list.
No
- Price
- Product Features
- Product Usability
For us it fell right in the crosshairs of reasonable price and included features/usability.
I suppose we could've had more people in our organization search for more platform options and done a "try before you buy" kinda thing. But we have thoroughly been satisfied with EZ Texting's features, usability, and price point.
- Implemented in-house
No
Change management was minimal
- Trying to figure out how frequently we should communicate using this method
- Self-taught
It took me all of 7 mins to navigate the interface, figure out how to use it, send myself a test message, and then I was ready.
Make sure that you categorize your keyword groups/contacts as early on in the process as possible.
No - we have not done any customization to the interface
No - we have not done any custom code
I really like the standard configuration that EZ Texting has setup for all users.
No
Anytime I've called in for help with something the agent has given me exceptional support and helped us solve our issues or answered our questions.
- The link shortener is fantastic and easy to use.
- Adding contacts and setting up a group was a breeze.
- Simply generating a new message to send out is unbelievably easy.
- I literally can't think of anything to put in this section -- everything is easy to navigate and use.
Yes
Works great on my iPhone -- just like using the desktop version!
When I spoke with the agent about our needs they actually steered us to a lower priced package because they knew we didn't need some of the features of the more costly packages. I very much appreciated that they weren't just after our money but truly did want to earn our business through honesty.
I would just be honest with them and tell them your exact needs. In our experience they were not over or under-selling us. They met our needs with the appropriate package.
No