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EZ Texting

EZ Texting

Overview

What is EZ Texting?

Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

2 videos

EZ Texting Review: Keeps The Masses Informed With Ease & Low Cost
02:08
EZ Texting Review: Proven ROI, Easy Use
04:31
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Pricing

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Launch

$25

Cloud
per month

Boost

$75

Cloud
per month

Scale

$125

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.eztexting.com/pricing?utm_s…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $25 per month
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Product Demos

How To Create A Mass SMS Text Message in 1 Minute | EZ Texting Demo

YouTube

EZ Texting Text Marketing Service

YouTube
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Product Details

What is EZ Texting?

Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages that resonate with their audience.


Effective communication is key to the success of any business. With consumers constantly on the go and bombarded with information, reaching them through traditional channels can be challenging. EZ Texting offers a text marketing solution designed to revolutionize how businesses connect with their audience since text messages are opened and read almost 138% more than email (98% to 18% open rate).


It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.


EZ Texting Key Features


EZ Texting's features are designed to enhance the effectiveness of text marketing efforts. Some include:


  • Two-Way Messaging: Allows customers to reply to messages, ask questions, or provide feedback, creating opportunities for meaningful engagement and dialogue.

  • Mass Texting: Personalized messages sent to large groups of contacts with just a few clicks, maximizing reach and engagement.

  • Keywords: Unique words or phrases that customers can text to a designated number, triggering automated responses or actions and streamlining communication and engagement processes.

  • Generative AI: AI Compose and Team Inbox allows businesses to craft personalized messages and manage customer interactions.

  • Text Templates: Pre-written content in-app for customer communication, saving time and ensuring consistency in messaging.

  • MMS Edge: An image library and image editing tool powered by Shutterstock.

  • Contact Management: Contact list management, where contacts are organized into groups for targeted messaging.

  • Personalization: Engaging and relevant messages that use the recipient's name, location, or other custom fields.
  • Growth Tools: QR codes, Keywords, Sign-Up Forms, and Click-to-Text to grow a contact list.
  • Scheduling: Campaign planning with scheduled messages to be sent at the optimal time for maximum impact.

  • Integrations: EZ Texting connects to apps like Zapier, Constant Contact, Hubspot, Mailchimp, and Squarespace.

  • Analytics: Real-time tracking for text campaigns with analytics and reporting tools that monitor delivery rates, click-through rates, and conversion metrics.

  • Compliance: EZ Texting provides built-in compliance guidance to help navigate the legal landscape of text marketing.


EZ Texting Features

  • Supported: Group Texting
  • Supported: Two-Way Texting
  • Supported: Drip Campaigns
  • Supported: Text Automation
  • Supported: Text Scheduling
  • Supported: Reminder Texts
  • Supported: 10-Digit Local Number
  • Supported: Dedicated Short Code
  • Supported: A2P Messaging
  • Supported: Text-Enabled Landline
  • Supported: Toll-Free Number
  • Supported: Contact Management
  • Supported: Groups & Segmentation
  • Supported: Unlimited Keywords
  • Supported: Sign-Up Forms
  • Supported: Click-to-Text Generator
  • Supported: QR Codes
  • Supported: Shutterstock Media Library
  • Supported: Image Editor
  • Supported: API Access
  • Supported: Integrations
  • Supported: Link Shortener & Tracker
  • Supported: Campaign Reporting
  • Supported: Contact-level Reporting
  • Supported: AI Compose
  • Supported: Team Inbox
  • Supported: Teammate Manager
  • Supported: Managed Accounts

EZ Texting Screenshots

Screenshot of DashboardScreenshot of Sending a MessageScreenshot of Delivery ReportScreenshot of Contact ManagementScreenshot of Media Library and Image Editor

EZ Texting Video

EZ Texting's feature set includes automation and AI tools, registration and delivery speeds, and transparent pricing.

EZ Texting Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Mobile Web
Supported CountriesUnited States, Canada

Frequently Asked Questions

EZ Texting starts at $25.

SimpleTexting, Twilio, and Attentive Mobile are common alternatives for EZ Texting.

Reviewers rate Usability highest, with a score of 8.6.

The most common users of EZ Texting are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(374)

Attribute Ratings

Reviews

(1-25 of 257)
Companies can't remove reviews or game the system. Here's why
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Create unlimited groups to help organize contacts
  • Create templates for future use
  • Create trackable links
  • The app does not offer the same functionality as the website
  • The character limitation is far too strict. (SMS vs. MMS)
  • I wish I could filter more with the groups such as send to group A, but remove anyone who is also in group B.
  • The copy and paste feature has never worked for me in regards to uploading contacts. Instead, I have to create a CSV and manually remove all ()- and spaces for it to be compatible. This is a very time-consuming extra step.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The AI Generated texts that allow different voices (passionate, playful, business, etc)
  • The opt in options for those we wish to communicate. The process is simple and it allows our students to decide to keep receiving the information or not.
  • Track the messages, and allows those of us to see which numbers bounced or did not receive.
  • I like the ability to create different lists, however, the ease of creating a second list with the same numbers appears to be challenging.
  • Customer service was a challenge, as the multiple times I called to discuss messages being delivered the response was "It is the provider, nothing we can do about that.."
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Very fast and efficient, messages being delivered within minutes.
  • Scheduling texts.
  • Competitive pricing.
  • Control panel easy to navigate.
  • Plenty of options to send the text, including AI and images.
  • It's very difficult to say where they can improve, as we are completely satisfied.
March 31, 2024

EZ Decision!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It offers a good range of options at a very affordable rate.
  • It allows you to preview exactly what your message will look like to customers.
  • AI is offered to assist with wording.
  • You have the ability to schedule ahead when you would like the messages to go out.
  • I honestly do not know of any areas that EZ Texting could improve.
  • Upon pondering, perhaps EZ Texting could send periodic reminders for businesses to contact their customers.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Preview.
  • Categorizing into groups.
  • Allowing customized sends for your different groups.
  • Allowing emojis, links and pictures.
  • Drafts don't save well, seemed like I kept having to redo the same text because a draft wouldn't save.
  • I want to be able to click and update users quickly, but there were too many steps to add/remove people from lists.
  • The app didn't work if I used google SSO - i couldn't ever get signed in.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Letting you know that you are going over word count.
  • Charging too much to send photos.
  • Having a confusing interface.
  • I would update the user interface. When you accidentally exit the message you're preparing, figuring out how to get back to it isn't easy.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • AI writing
  • sending quickly
  • reports of which numbers worked
  • two way communication
  • it is confusing why there is a MMS or SMS function
  • how do you determine how many points each text costs
  • messages say sent but a couple people did not receive them
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The new AI feature is wonderful.
  • Sending large group texts is easy to navigate.
  • The delivery report is helpful.
  • Trying to reach customer support is a hassle.
  • Using the chat for support is terrible. All they do is offer you articles that have nothing to do with your question or problem.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Sending out announcements and reminders
  • Allowing residents to save our "ez-tezt" number and tezt us if they're number changes
  • We can send flyers and videos to tenants about service offerings
  • I don't like that you have to pay for multiple people to access the database
  • While it's pretty user-friendly, it can always be more so
  • Allow for better customization of the sign-up forms
Roman Velazquez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • straight forward buttons to click
  • allows real time assessment of your text in costs as you add words, pics, videos
  • Monday thru Friday chat support wait time is less than 10 minutes and appears to be United States
  • Maybe a 6 month buy up front instead of a year
  • A Paypal option using pay later
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Account set up was easy and clearly outlined
  • Contact list creation and editing - love the group feature, easy to upload lists or modify individual listings
  • Reporting/reports were helpful and easy to understand
  • Consistency in delivery of messages
  • Website - using links is frustrating as activating the actual link is often not the word for the link but the space under the word or place that one usually expects. So, you can "click" over and over again and nothing happens till you find the exact spot.
  • Often times when I would search for a contact using a name, nothing would appear (except the message "this contact doesn't exist). When I would search using the phone number the contact would come up (with the name I searched for previously.)
  • The pricing structure for smaller businesses is pretty steep - $75 monthly for only 500 credits and no rollover. Plus the extra charge for added speed.
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