EZ Texting is functional, but has room for improvement
We use EZ Texting to send out reminders for new students, follow up with demo students, reach out to families about makeup classes, and …
Starting at $25 per month
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What is EZ Texting?
Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages…
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Video Reviews
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EZ Texting Review: Keeps The Masses Informed With Ease & Low Cost
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EZ Texting Review: Proven ROI, Easy Use
04:31
Pricing
Launch
$25
Cloud
per month
Boost
$75
Cloud
per month
Scale
$125
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.eztexting.com/pricing?utm_s…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $25 per month
Product Demos
How To Create A Mass SMS Text Message in 1 Minute | EZ Texting Demo
YouTube
EZ Texting Text Marketing Service
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is EZ Texting?
Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages that resonate with their audience.
Effective communication is key to the success of any business. With consumers constantly on the go and bombarded with information, reaching them through traditional channels can be challenging. EZ Texting offers a text marketing solution designed to revolutionize how businesses connect with their audience since text messages are opened and read almost 138% more than email (98% to 18% open rate).
It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.
EZ Texting Key Features
EZ Texting's features are designed to enhance the effectiveness of text marketing efforts. Some include:
Two-Way Messaging: Allows customers to reply to messages, ask questions, or provide feedback, creating opportunities for meaningful engagement and dialogue.
Mass Texting: Personalized messages sent to large groups of contacts with just a few clicks, maximizing reach and engagement.
Keywords: Unique words or phrases that customers can text to a designated number, triggering automated responses or actions and streamlining communication and engagement processes.
Generative AI: AI Compose and Team Inbox allows businesses to craft personalized messages and manage customer interactions.
Text Templates: Pre-written content in-app for customer communication, saving time and ensuring consistency in messaging.
MMS Edge: An image library and image editing tool powered by Shutterstock.
Contact Management: Contact list management, where contacts are organized into groups for targeted messaging.
- Personalization: Engaging and relevant messages that use the recipient's name, location, or other custom fields.
- Growth Tools: QR codes, Keywords, Sign-Up Forms, and Click-to-Text to grow a contact list.
Scheduling: Campaign planning with scheduled messages to be sent at the optimal time for maximum impact.
Integrations: EZ Texting connects to apps like Zapier, Constant Contact, Hubspot, Mailchimp, and Squarespace.
Analytics: Real-time tracking for text campaigns with analytics and reporting tools that monitor delivery rates, click-through rates, and conversion metrics.
Compliance: EZ Texting provides built-in compliance guidance to help navigate the legal landscape of text marketing.
EZ Texting Features
- Supported: Group Texting
- Supported: Two-Way Texting
- Supported: Drip Campaigns
- Supported: Text Automation
- Supported: Text Scheduling
- Supported: Reminder Texts
- Supported: 10-Digit Local Number
- Supported: Dedicated Short Code
- Supported: A2P Messaging
- Supported: Text-Enabled Landline
- Supported: Toll-Free Number
- Supported: Contact Management
- Supported: Groups & Segmentation
- Supported: Unlimited Keywords
- Supported: Sign-Up Forms
- Supported: Click-to-Text Generator
- Supported: QR Codes
- Supported: Shutterstock Media Library
- Supported: Image Editor
- Supported: API Access
- Supported: Integrations
- Supported: Link Shortener & Tracker
- Supported: Campaign Reporting
- Supported: Contact-level Reporting
- Supported: AI Compose
- Supported: Team Inbox
- Supported: Teammate Manager
- Supported: Managed Accounts
EZ Texting Screenshots
EZ Texting Video
EZ Texting's feature set includes automation and AI tools, registration and delivery speeds, and transparent pricing.
EZ Texting Integrations
EZ Texting Competitors
EZ Texting Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Mobile Web |
| Supported Countries | United States, Canada |
Frequently Asked Questions
EZ Texting starts at $25.
Reviewers rate Usability highest, with a score of 8.6.
The most common users of EZ Texting are from Small Businesses (1-50 employees).
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Reviews and Ratings
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Reviews
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May 22, 2020
EZ Texting
We still have landlines at the office but know our customers today like to be able to send and receive texts. EZ Texting has been a great asset to our company to accomplish this goal. Relatively user friendly and easy to figure out and work with.
- Text to and from landline
- Figuring out how to use or which option to use can be confusing
May 21, 2020
An easy texting service that works like a dream
We used the EZ Texting system during the COVID-19 outbreak to keep our employees informed on our forever changing business hours. We did this to ensure, as an essential business to the health care industry, we could continue to serve our customers during this pandemic. The system played an essential part in ensuring we continued to have staff available and clearly informed when business was closed.
- Address book
- Sending lists
- Larger test messages
- The words sometimes get truncated.
- Test messages sometimes miss spaces so it makes it look like it's been typed incorrectly when this is not the case.
- It's expensive.
We use it to communicate with clients to communicate securely or send passwords.
- Clean interface to send messages quickly.
- Web, iOS and email confirmation.
- Allows us to use our main company VOIP line.
- Keeps our internal cell phones private.
- I find the initial login page a bit confusing.
- New Messages is the priority and is perfect.
- I like the separate categories but would prefer one that also display inbox and outbox, too much clicking back and forth.
March 03, 2020
EZ Texting makes texting lists of contacts easy.
We use EZ Texting every month to send out reminders to our customers to reorder the supplies they need. Previously, we would call each of these people. Now we send out a text message that has the specific information they need, and they call us back to reorder. This has been very effective for us and leads to more orders than in the past.
- Variable interpolation--Makes it easy to send customized messages to each person
- Easy import and export options
- Robust reporting tools to make sure people are getting your messages
- The variables have a fixed character size. It would be a lot better if they didn't.
March 03, 2020
EZ Texting Review
We use EZ Texting, and we absolutely love it! This is the way to go in today’s advertisement market. When you can reach someone on their phone, there is no doubt you get noticed. A lot of people really don’t check their emails or have so much spam that advertisements get overlooked, or worse, sent straight to a junk file. EZ Texting is definitely the way to go.
- Track your campaign
- Keeps cost of advertisement low
- Easy to use
- I really think it works fine
March 03, 2020
Upscale fashion boutique with a message.
We use EZ Texting to inform customers of in-store "pop-up specials" to increase store traffic, as well as to tell them about new arrivals / sales merchandise as part of our weekly cycle. Also, EZ Texting works to notify the customer of changes to our normal operation, such as closing early due to weather, holiday hours, or traffic/construction issues that may affect their travel to our location.
- Ease of use
- Communications
- Monthly cost
- Easier navigation
March 03, 2020
User- friendly and straight to the point with solid reporting but could use a few more features!
We use EZ Texting as one of many ways to reach out to our client's customers when we run any kind of marketing campaign for them. It's being used by the Marketing Department. We run marketing campaigns on behalf of our clients and use EZ texting as a way to remind their customers of upcoming events and promotions.
- Multiple contact upload.
- Reporting summaries.
- Easy scheduling and set up.
- Being able to sort the inbox better (ie by text group or campaign).
- Exporting data/statistics.
- Tutorials.
March 03, 2020
EZ Texting is a great business tool!
We use EX Texting to send mass messages to our passengers regarding their reservations. We export our customer data via a CSV file and upload it to EZ Texting based on the route they have booked with us. It allows us to communicate quickly to many customers (primarily college students) at once.
- Upload Contacts
- Keywords
- Mass communication
- Account lockout
- Full functionality on smartphone app
February 26, 2020
API enthusiasm!
We use EZ Texting to contact clients so they complete tasks online after the initial sale.
- API integration is easy with PHP.
- Clients respond to text messages more often than emails.
- Contact to go live from sandbox on API.
February 26, 2020
EZ Texting Review
As a local QSR owner, I use EZ Texting as one of several ways to communicate with customers. We launched the platform with our grand opening so that customers could text to enter for door prizes and then we could later follow-up about promotions and other notifications.
- User-friendly platform.
- Easy to import contacts.
- Cost is a little high for the service.
- I would love the ability to link it with other platforms.
February 26, 2020
Easy to use and professional
I am not sure if other departments use it in the institute but we use it in the Cardiology department. We utilize EZ Texting to engage with patients and to show what services we are able to offer to them.
- We are able to use it for promotions.
- It notifies consumers/patients about confirmations, etc.
- Price is a bit high.
February 26, 2020
Great for a small business and easy to use!
We are a retail store and send announcements and pictures to our clients monthly, and more during the holiday season.
- It is easy to add pictures to our content.
- It is easy to add client numbers.
- I am not technically savvy and find it very easy to use!
February 26, 2020
Simple and easy to use!
I use EZ Texting primarily as a weekly reminder service. EZ texting is so easy to use. For me, it’s a set it and forget it product. I rarely have to check in on it, but when I do have to its very easy to use.
- Reminder campaigns.
- Keyword campaigns.
- Some customers report not getting a text even though EZ Texting reports it as sent.
- A fully-functioning iPhone app would be great.
EZ Texting is being used by our organization to streamline the messaging of hundreds and thousands of individuals at once.
- Easy bulk upload.
- Allows group and segmentation.
- Billing - They advise how many credits it will cost but it would be great to see the direct correlation to money.
- Ability to duplicate texts already sent.
February 25, 2020
EZ Texting Review
We basically use EZ Texting to send out any announcements to our customers and vendors in an instant.
- User-friendly.
- User templates.
- Give more credits for the price.
- Allow unused credits to carry over to the next month.
We send out appointment reminders prior to clients' tax appointments, we also send out quarterly reminders. Reminding the clients when their quarterly taxes are due.
- Receive messages
- Text messages
- Sometimes when searching a client it doesn't always pull them up.
- Send out messages a little faster (may not be your end). Some take a few hours before they receive them.
February 20, 2020
Excellent product!
We use EZ Texting to communicate with our entire company for meetings, alerts, and general communication. We also have departments set up to get information out to a specific team.
- Ease of adding contacts.
- Fast way to communicate between our entire company.
- A mobile platform.
- Ability to have a reply to number.
February 20, 2020
A Trustworthy Service Excelling in Quick Alerts
We currently use it to help notify customers who have opted into our "customer alerts" about returning textbook rentals, reminders to begin purchasing their textbooks, or alerts about our textbook buyback season opening up. We began using it as a means to more effectively alert the customer about returning rented merchandise. It has become an integral part of our seasonal operations. Since we are an online-based store, we lack the physical presence for our customer base, so digital media such as texting is key to providing messages and alerts.
- Alerting customers en masse.
- Providing feedback on customers wishing to opt out of future messages.
- Adding room for images would be nice
- Providing direct links to sites without "copy and paste" in messages.
February 20, 2020
EZ Texting: Exactly what it is: easy
EZ Texting is being used as our Emergency Text Alert system for all employees. It is being used across the entire Pittsburgh organization which his comprised of 3 separate buildings and 3 separate divisions. It addresses the problem of employees not knowing if there would be an on-site situation that would prevent them from coming to work (power outage, water disruption, etc.) or a potential emergency situation with specific instructions. We've also used is as company-wide reminders and safety alerts.
- EZ Texting is easy for the end-user to register.
- Visually appealing texts to recipients.
- The inability for end-user to remove themself from specific lists, must be done manually by an administrator.
- Difficulty in creating forms: not very user-friendly.
February 17, 2020
Great Service!
Score 9 out of 10
Vetted Review
Verified User
We have a program in all the movie theaters in Utah with our keyword to text for more information. We have built a list of over 10K and we are now texting that list monthly with deals and specials. We hope to grow this list to 100+K followers and increase our bookings at our vacation rentals in doing so.
- Great platform.
- Easy-to-build texts.
- It is a little pricey when you have a big list.
- Notifications when you get texts that matter.
February 15, 2020
Great communication tool!
I run an event with 300+ attendees. It includes many break-outs that include dozens of individual teams. I use it to inform the attendees to where they should move next. This is used just on my team, not the whole organization. It addresses the issue of communicating with a super spread-out group that is really engrossed in their work.
- Super easy to set up and use. I played with it for about 30 minutes before I was up & running.
- It makes it easy to create new groups. I have different attendees each time so I don't want to "clean" the list. I'd rather just create a new one each time.
- It's a bit pricey.
- Some of the language in the UI is not really clear. I had to figure out the terms.
February 14, 2020
EZ Texting keeps it simple!
My husband is the sole owner of an auction company. As a team, we use EZ Texting to send our current customers fliers for our upcoming auctions both on-site and online. We also utilize the keyword in hopes of reaching new customers through our marketing with EZ Texting. EZ Texting has proved extremely pivotal in our marketing efforts.
- Easy to use and a great way to reach our customers.
- Interface allows for imports of mass contacts making the startup process a breeze.
- Credits expire if not used. They don't roll over from year-to-year.
- Relatively expensive service especially since credits expire with a year.
February 11, 2020
Excellent system!
We mainly use it as a tool to advise our residents of our town of activities and events around town. We also advise them of current road issues and street cleaning in town.
- They keep track of cell numbers so there will not be duplicated texts going out.
- We do not use it as a template message service but it's nice that they offer a template if it's the same message month to month.
February 08, 2020
Easy too use, but difficult to change
We use EZ Texting to reach elite clientele to book appointments for contracted work.
- Easy to up load lists
- Easy to segregate clients
- Finding opt-outs and bounces reporting is difficult to access. I know I saw it once and have had a hard time since.
- I have to continually upload fresh lists to make sure we deduct people contacted, and it would be nice if it interfaced with ZoHo
February 04, 2020
Easy texting platform for reminders
EZ Texting was being used in the recruiting department to follow-up with candidates that we did not hear back from to set up interviews. We would also use EZ Texting to confirm final interviews and send reminders for interview events and presentations.
- The capability of mass messaging
- Records of texts sent
- Having to copy and paste numbers individually when mass messaging
- Not able to integrate with our current applicant tracking system