EZ Texting is functional, but has room for improvement
We use EZ Texting to send out reminders for new students, follow up with demo students, reach out to families about makeup classes, and …
Starting at $25 per month
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What is EZ Texting?
Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages…
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EZ Texting Review: Keeps The Masses Informed With Ease & Low Cost
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EZ Texting Review: Proven ROI, Easy Use
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Pricing
Launch
$25
Cloud
per month
Boost
$75
Cloud
per month
Scale
$125
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.eztexting.com/pricing?utm_s…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $25 per month
Product Demos
How To Create A Mass SMS Text Message in 1 Minute | EZ Texting Demo
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EZ Texting Text Marketing Service
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is EZ Texting?
Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages that resonate with their audience.
Effective communication is key to the success of any business. With consumers constantly on the go and bombarded with information, reaching them through traditional channels can be challenging. EZ Texting offers a text marketing solution designed to revolutionize how businesses connect with their audience since text messages are opened and read almost 138% more than email (98% to 18% open rate).
It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.
EZ Texting Key Features
EZ Texting's features are designed to enhance the effectiveness of text marketing efforts. Some include:
Two-Way Messaging: Allows customers to reply to messages, ask questions, or provide feedback, creating opportunities for meaningful engagement and dialogue.
Mass Texting: Personalized messages sent to large groups of contacts with just a few clicks, maximizing reach and engagement.
Keywords: Unique words or phrases that customers can text to a designated number, triggering automated responses or actions and streamlining communication and engagement processes.
Generative AI: AI Compose and Team Inbox allows businesses to craft personalized messages and manage customer interactions.
Text Templates: Pre-written content in-app for customer communication, saving time and ensuring consistency in messaging.
MMS Edge: An image library and image editing tool powered by Shutterstock.
Contact Management: Contact list management, where contacts are organized into groups for targeted messaging.
- Personalization: Engaging and relevant messages that use the recipient's name, location, or other custom fields.
- Growth Tools: QR codes, Keywords, Sign-Up Forms, and Click-to-Text to grow a contact list.
Scheduling: Campaign planning with scheduled messages to be sent at the optimal time for maximum impact.
Integrations: EZ Texting connects to apps like Zapier, Constant Contact, Hubspot, Mailchimp, and Squarespace.
Analytics: Real-time tracking for text campaigns with analytics and reporting tools that monitor delivery rates, click-through rates, and conversion metrics.
Compliance: EZ Texting provides built-in compliance guidance to help navigate the legal landscape of text marketing.
EZ Texting Features
- Supported: Group Texting
- Supported: Two-Way Texting
- Supported: Drip Campaigns
- Supported: Text Automation
- Supported: Text Scheduling
- Supported: Reminder Texts
- Supported: 10-Digit Local Number
- Supported: Dedicated Short Code
- Supported: A2P Messaging
- Supported: Text-Enabled Landline
- Supported: Toll-Free Number
- Supported: Contact Management
- Supported: Groups & Segmentation
- Supported: Unlimited Keywords
- Supported: Sign-Up Forms
- Supported: Click-to-Text Generator
- Supported: QR Codes
- Supported: Shutterstock Media Library
- Supported: Image Editor
- Supported: API Access
- Supported: Integrations
- Supported: Link Shortener & Tracker
- Supported: Campaign Reporting
- Supported: Contact-level Reporting
- Supported: AI Compose
- Supported: Team Inbox
- Supported: Teammate Manager
- Supported: Managed Accounts
EZ Texting Screenshots
EZ Texting Video
EZ Texting's feature set includes automation and AI tools, registration and delivery speeds, and transparent pricing.
EZ Texting Integrations
EZ Texting Competitors
EZ Texting Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Mobile Web |
| Supported Countries | United States, Canada |
Frequently Asked Questions
EZ Texting starts at $25.
Reviewers rate Usability highest, with a score of 8.6.
The most common users of EZ Texting are from Small Businesses (1-50 employees).
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Reviews and Ratings
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Reviews
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April 12, 2024
EZ Texting is functional, but has room for improvement
We use EZ Texting to send out reminders for new students, follow up with demo students, reach out to families about makeup classes, and occasionally send out promotional texts.
- Create unlimited groups to help organize contacts
- Create templates for future use
- Create trackable links
- The app does not offer the same functionality as the website
- The character limitation is far too strict. (SMS vs. MMS)
- I wish I could filter more with the groups such as send to group A, but remove anyone who is also in group B.
- The copy and paste feature has never worked for me in regards to uploading contacts. Instead, I have to create a CSV and manually remove all ()- and spaces for it to be compatible. This is a very time-consuming extra step.
April 03, 2024
A Customer Focus Solution
EZ Texting has allowed to effectively communicate with my customers. It's easy to send reminders, new offers, new updates. I started noticing that a large amount of emails were not opened as much or either customers would not open them until later. I noticed an instant response from customers when EZ Texting was used. Right away customers and leads provided feedback.
- AI
- Groups
- Low Bounce Rate
- Imaging attachment
- Fast Delivery
- 2 Way Text
April 01, 2024
EZ Texting in Educational Setting
Using EZ Texting to provide Motivational Monday quotes and reminders to upcoming deadlines
- The AI Generated texts that allow different voices (passionate, playful, business, etc)
- The opt in options for those we wish to communicate. The process is simple and it allows our students to decide to keep receiving the information or not.
- Track the messages, and allows those of us to see which numbers bounced or did not receive.
- I like the ability to create different lists, however, the ease of creating a second list with the same numbers appears to be challenging.
- Customer service was a challenge, as the multiple times I called to discuss messages being delivered the response was "It is the provider, nothing we can do about that.."
April 01, 2024
EZ Texting: A Solid Option with Room for Improvement
Here's how EZ Texting empowers our clients to thrive:
Boost Sales and Traffic: We create targeted text blasts to keep clients informed about exciting flash sales, limited-time offers, and clearance events, driving more customers through their doors.
Reduce Missed Appointments: Say goodbye to no-shows! Appointment reminders ensure clients receive timely notifications, significantly reducing missed appointments for services like in-store styling.
Gather Valuable Feedback: We leverage EZ Texting's easy-to-use surveys to gather real-time customer opinions on new collections and service quality. These insights empower clients to make data-driven decisions that keep their customers happy.
Boost Sales and Traffic: We create targeted text blasts to keep clients informed about exciting flash sales, limited-time offers, and clearance events, driving more customers through their doors.
Reduce Missed Appointments: Say goodbye to no-shows! Appointment reminders ensure clients receive timely notifications, significantly reducing missed appointments for services like in-store styling.
Gather Valuable Feedback: We leverage EZ Texting's easy-to-use surveys to gather real-time customer opinions on new collections and service quality. These insights empower clients to make data-driven decisions that keep their customers happy.
- Unlimited Contacts
- List Growth Tools
- Drip Campaigns
- Expensive
- Customer Service
- Sending Issues
- Delays
April 01, 2024
Best Business Texting Service
Best free texting site I have ever used. It is quick and easy and reliable to send and receive text messages and I couldn’t get by in my normal daily routine without having this service. Easy to understand prompts and the AI capabilities for creating new emails in many different formats “casual, informative, passionate, formal or playful and they are really incredibly helpful and diverse and can reach a lot of customers by letting the AI compose your emails. You can even put in a descriptive template that you use on a regular basis and it will change it for you to something more smart and informative. I highly recommend this text service for all your marketing needs to reach customers on a regular daily basis.
- AI
- Instant Response
- Options to opt in or out
- A text read function would be nice
- An easier way to block texts
- Easier group texting notifications
Texting is currently the most precise marketing tool for reaching out to customers. In our business, we always send important updates or offers via text. We want our customers to be aware of any important news, so texting is our preferred way of communicating with folks who want to stay informed.
- Very fast and efficient, messages being delivered within minutes.
- Scheduling texts.
- Competitive pricing.
- Control panel easy to navigate.
- Plenty of options to send the text, including AI and images.
- It's very difficult to say where they can improve, as we are completely satisfied.
We use EZ Texting to keep our customers up to date on UI releases and new products. It is a great way to connect with customers because texting almost ensures they see your message. It's hard to get our customers' attention by email. They are busy and receive lots of emails from many other similar businesses. Texting allows us to stand out and ensures our customers are aware of the amazing things we are developing to help them.
- Easy to use.
- Simple set up.
- Clear pricing model.
- API with ConvertKit.
- Allow edits to text campaigns.
March 31, 2024
EZ Decision!
We have a 30-acre working ranch, complete with a farm store, right here on the property. We use EZ texting to notify our customer base when we have specials or new products in the store. This is a huge time saver for us, and our customers receive the text messages right away, where they may not receive or open an email for days, if ever.
- It offers a good range of options at a very affordable rate.
- It allows you to preview exactly what your message will look like to customers.
- AI is offered to assist with wording.
- You have the ability to schedule ahead when you would like the messages to go out.
- I honestly do not know of any areas that EZ Texting could improve.
- Upon pondering, perhaps EZ Texting could send periodic reminders for businesses to contact their customers.
March 31, 2024
Loved EZ Texting for our event!
I used EZ Texting for an event - XO Summit - where 50+ of our portfolio CEOs come together for a 3-4 day summit. I was able to send pre-event, during event and post event details to them seamlessly! I categorized them into groups, etc. I also had a separate group for our staff. I was able to send to the specific stakeholders really quickly, and preview which was a big deal to me. Pictures and links were easier with EZ Texting than other options I've tried as well!
- Preview.
- Categorizing into groups.
- Allowing customized sends for your different groups.
- Allowing emojis, links and pictures.
- Drafts don't save well, seemed like I kept having to redo the same text because a draft wouldn't save.
- I want to be able to click and update users quickly, but there were too many steps to add/remove people from lists.
- The app didn't work if I used google SSO - i couldn't ever get signed in.
We used EZ texting to market our events and send text messages to potential agents to show what Eagles World Realty can offer. EZ Texting was a costly approach to try to reach a broader audience to complete these tasks. We were also using it to communicate with our in-house agents to let them know what classes we had going on that day/week. We didn't get much reaction, and many of the agents opted out. It was just not a good ROI, unfortunately.
- Letting you know that you are going over word count.
- Charging too much to send photos.
- Having a confusing interface.
- I would update the user interface. When you accidentally exit the message you're preparing, figuring out how to get back to it isn't easy.
March 31, 2024
EZ Texting will meet your needs!
We started using this for mass text campaigns, but also for credit card recapture for our sustainers whose card have expired. We’ve had a huge success and a process that used to take us days to call and email took all of an hour. We recaptured $3,000 worth of revenue in an hour, a feat that people would have taken weeks. This has been super useful and even is walking us through ensuring we are compliant with texting regulations. I’ve used it at two organizations now and I will continue to do so!
- Easy to use
- Affordable
- Secure
- The reply feature and how that is tracked could use some work
March 31, 2024
EZ Texting makes my life easier!
I have just begun a membership with EZ Texting and have sent out 2 texts. It is a wonderful tool in my business to keep clients up to date on event details. It has saved me a LOT of time not having to text people individually! And I love the AI feature to write happy reminders! Thank you!
- AI writing
- sending quickly
- reports of which numbers worked
- two way communication
- it is confusing why there is a MMS or SMS function
- how do you determine how many points each text costs
- messages say sent but a couple people did not receive them
March 31, 2024
EZ Texting is a great program
We use this platform often to help us send out upcoming services and updates on events. It’s been very helpful in keeping our congregation informed and up to date all at once. It has truly helped our church in more ways than one and has been easy to set up and send out messages.
- User friendly
- Speed of program
- AI generated text
- Cost effective
- Better plans
- More plans to choose from
- Better phone customer service
March 29, 2024
EZ Texting, so easy a Caveman can do it!
Mass personalized communication to clients databases with promotional offers and announcements. It allows us to find current in market shoppers in our current database with trackable links. We primarily use the MMS feature and have seen double to sometimes triple the response rate from shoppers since the image is a visual transfer of trust for shoppers instead of just live type and a link for them to click on.
- Tracking
- Message personalization
- AI generated text responses
- Navigating between main account and sub account
- AI inbound response
- Easier integration into Zapier
March 29, 2024
EZ Texting lives up to its name!
We use EZ Texting to get the most important messages out to our membership. We find more and more that members get inundated with emails, and texting seems to be a better way of communication. EZ Texting is pretty easy to use.
- The new AI feature is wonderful.
- Sending large group texts is easy to navigate.
- The delivery report is helpful.
- Trying to reach customer support is a hassle.
- Using the chat for support is terrible. All they do is offer you articles that have nothing to do with your question or problem.
March 29, 2024
Get the word out EZ Texting
We're a housing authority. We have implemented EZ Texting to inform residents of: upcoming events, appointment reminders, service provider announcements, organizational announcements etc... We believe it will allow for us to keep them more up-to-date on any organizational updates/closures. We schedule programming with outside vendors, we will be able to provide them any updates from the providers
- Sending out announcements and reminders
- Allowing residents to save our "ez-tezt" number and tezt us if they're number changes
- We can send flyers and videos to tenants about service offerings
- I don't like that you have to pay for multiple people to access the database
- While it's pretty user-friendly, it can always be more so
- Allow for better customization of the sign-up forms
March 29, 2024
EZ Texting Review
This service is a highly efficient tool for communication. I found it very easy to add this to my teams processes and train them on how to use it in a variety of ways. It has allowed us to broaden our reach at the click of a button. I would recommend it to others looking for a mass text tool.
- User friendly
- fast
- efficient
- more complex Ui
March 29, 2024
Easy on the Eyes/Brain to see if right platform
I have a karaoke dj photo booth business. Clients take a photo and text/email to themselves the photo. Approximately 90 days after the event takes place, I send a link to the sms/email recipients from those parties informing them that the amazing photos will expire in 7 days thus establishing trust for future promotions of my services.
- straight forward buttons to click
- allows real time assessment of your text in costs as you add words, pics, videos
- Monday thru Friday chat support wait time is less than 10 minutes and appears to be United States
- Maybe a 6 month buy up front instead of a year
- A Paypal option using pay later
March 29, 2024
EZ TEXTING IS GREAT FOR TEXT AUTOMATIONS!!
We use EZ Texting to update our clients on tax returns, send out discounts, and send out general information to our client base.
- INTEGRATES WITH Zapier
- KEYWORD CAMPAIGNS
- ORGANIZING COVERSATIONS WITH CLIENTS SEPARATELY
- ABILITY TO SYNC CLIENT DATA ACROSS OTHER PLATFORMS
March 29, 2024
EZ Texting is a Life saver!
We use EZ Texting primarily as a communication platform for all of our tenants and it’s great! We have four locations, so it’s a time saver for us to easily choose from contact groups. We also use the platform for marketing campaigns and it has been a huge help! Going through contacts can take a very long time and having available groups to click on really saves us from hours of work.
- Contact Group Creation
- Simple Campaign Templates
- Ease of Use
- Easier to sync with other programs
March 29, 2024
Super broker EZ texting for Real Estate
EZ Texting is my go to source for follow up, alerting new clients and colleagues about bonuses changes and other offerings and incentives it’s a must have for short code and promotions.
- Alerts
- Scheduled follow up
- Promoting response
- Short code
- Help with drip campaigns
- Uploading messages
- Rollover unused credits
March 27, 2024
Overall, EZ Texting is user friendly and reliable.
Perhaps unlike many users, our company uses EZ Texting for message distribution to our entire workforce located throughout the state. Messaging includes (but not limited to) access to our company newsletter, event invitations, morale boosters, important notices affecting job sites, and general company announcements. We are able to contact our employees reliably and quickly and have found a much higher read and response rate over email.
- Account set up was easy and clearly outlined
- Contact list creation and editing - love the group feature, easy to upload lists or modify individual listings
- Reporting/reports were helpful and easy to understand
- Consistency in delivery of messages
- Website - using links is frustrating as activating the actual link is often not the word for the link but the space under the word or place that one usually expects. So, you can "click" over and over again and nothing happens till you find the exact spot.
- Often times when I would search for a contact using a name, nothing would appear (except the message "this contact doesn't exist). When I would search using the phone number the contact would come up (with the name I searched for previously.)
- The pricing structure for smaller businesses is pretty steep - $75 monthly for only 500 credits and no rollover. Plus the extra charge for added speed.
March 27, 2024
How we use EZ Texting in a non prophet setting
I work for a church and we use EZ Texting as a marketing tool. We send out over one hundred texts every month with EZ Texting to let local families know about upcoming events that our church is hosting. EZ Texting has been one of the most effective ways of getting information into people's hands quickly.
- Sends texts to a large data base
- The AI text creator is helpful
- It was very easy to add data into the contact list
- Going from contact lists right to sending a message.
March 27, 2024
EZ Texting, is EZ to setup, and EZ to manage!
As a family-owned enterprise boasting a workforce of 120 dedicated individuals, we sought a seamless solution for efficiently communicating with our entire staff during emergencies via mass text messaging.
- Easy Setup
- Easy to Manage
- Fair pricing
- The app does not show all contacts, web version is better
March 27, 2024
EZ Texting is Indeed…EASY!
EZ Texting is exactly that. Easy. I tried a competitor company and it just didn’t work. So many glitches. I found EZ Texting and got started right away. It’s also terrific that we get to decide how much we want to spend as we go. It’s not a hefty monthly commitment. Pay as you go is great. I wish it had a few more features but for now it’s been a good move for us and is helping my business.
- Easy upload of lists
- Simple platform.
- AI help with content built right in.
- It’s basic.
- I wish it automatically cleaned the bounces.
- If you don’t manually remove bad numbers. You resend and pay for them again next time.