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EZ Texting

EZ Texting

Overview

What is EZ Texting?

Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Verified User
Director in Other
Music Company, 1-10 employees
Verified User
Manager in Sales
Insurance Company, 1-10 employees

Video Reviews

2 videos

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EZ Texting Review: Keeps The Masses Informed With Ease & Low Cost
02:08
EZ Texting Review: Proven ROI, Easy Use
04:31
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Pricing

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Launch

$25

Cloud
per month

Boost

$75

Cloud
per month

Scale

$125

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.eztexting.com/pricing?utm_s…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $25 per month
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Product Demos

How To Create A Mass SMS Text Message in 1 Minute | EZ Texting Demo

YouTube

EZ Texting Text Marketing Service

YouTube
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Product Details

What is EZ Texting?

Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages that resonate with their audience.


Effective communication is key to the success of any business. With consumers constantly on the go and bombarded with information, reaching them through traditional channels can be challenging. EZ Texting offers a text marketing solution designed to revolutionize how businesses connect with their audience since text messages are opened and read almost 138% more than email (98% to 18% open rate).


It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.


EZ Texting Key Features


EZ Texting's features are designed to enhance the effectiveness of text marketing efforts. Some include:


  • Two-Way Messaging: Allows customers to reply to messages, ask questions, or provide feedback, creating opportunities for meaningful engagement and dialogue.

  • Mass Texting: Personalized messages sent to large groups of contacts with just a few clicks, maximizing reach and engagement.

  • Keywords: Unique words or phrases that customers can text to a designated number, triggering automated responses or actions and streamlining communication and engagement processes.

  • Generative AI: AI Compose and Team Inbox allows businesses to craft personalized messages and manage customer interactions.

  • Text Templates: Pre-written content in-app for customer communication, saving time and ensuring consistency in messaging.

  • MMS Edge: An image library and image editing tool powered by Shutterstock.

  • Contact Management: Contact list management, where contacts are organized into groups for targeted messaging.

  • Personalization: Engaging and relevant messages that use the recipient's name, location, or other custom fields.
  • Growth Tools: QR codes, Keywords, Sign-Up Forms, and Click-to-Text to grow a contact list.

  • Scheduling: Campaign planning with scheduled messages to be sent at the optimal time for maximum impact.

  • Integrations: EZ Texting connects to apps like Zapier, Constant Contact, Hubspot, Mailchimp, and Squarespace.

  • Analytics: Real-time tracking for text campaigns with analytics and reporting tools that monitor delivery rates, click-through rates, and conversion metrics.

  • Compliance: EZ Texting provides built-in compliance guidance to help navigate the legal landscape of text marketing.


EZ Texting Features

  • Supported: Group Texting
  • Supported: Two-Way Texting
  • Supported: Drip Campaigns
  • Supported: Text Automation
  • Supported: Text Scheduling
  • Supported: Reminder Texts
  • Supported: 10-Digit Local Number
  • Supported: Dedicated Short Code
  • Supported: A2P Messaging
  • Supported: Text-Enabled Landline
  • Supported: Toll-Free Number
  • Supported: Contact Management
  • Supported: Groups & Segmentation
  • Supported: Unlimited Keywords
  • Supported: Sign-Up Forms
  • Supported: Click-to-Text Generator
  • Supported: QR Codes
  • Supported: Shutterstock Media Library
  • Supported: Image Editor
  • Supported: API Access
  • Supported: Integrations
  • Supported: Link Shortener & Tracker
  • Supported: Campaign Reporting
  • Supported: Contact-level Reporting
  • Supported: AI Compose
  • Supported: Team Inbox
  • Supported: Teammate Manager
  • Supported: Managed Accounts

EZ Texting Screenshots

Screenshot of DashboardScreenshot of Sending a MessageScreenshot of Delivery ReportScreenshot of Contact ManagementScreenshot of Media Library and Image Editor

EZ Texting Video

EZ Texting's feature set includes automation and AI tools, registration and delivery speeds, and transparent pricing.

EZ Texting Integrations

EZ Texting Competitors

EZ Texting Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Mobile Web
Supported CountriesUnited States, Canada

Frequently Asked Questions

EZ Texting starts at $25.

SimpleTexting, Twilio, and Attentive Mobile are common alternatives for EZ Texting.

Reviewers rate Usability highest, with a score of 8.6.

The most common users of EZ Texting are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(374)

Attribute Ratings

Reviews

(76-100 of 257)
Companies can't remove reviews or game the system. Here's why
March 29, 2022

Change is hard, especially when it goes downhill

RH
Ryan Hendrickson
Director of Technolocy
American Legion Boys State of Missouri (Non-profit Organization Management, 1-10 employees)
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
EZ Texting started out great, but the most recent updates to their system removed the pay-as-you-go option (we are a yearly program, I don't need a monthly subscription!). So now with the new basic monthly package, you cannot see your previously sent messages. I can only still upload 10 characters of data per field (so if you want to store first names, "Christopher" becomes "Christophe" -- makes me look stupid when sending messages.) With the basic package, I have now lost access to the API (which is why I have switched to a less expensive competitor).
March 29, 2022

EZ Texting: A Life Saver

Verified User
Partner in Other
Entertainment Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We offer 3 to 5 classes a week and these classes are in different locations. Everyone in our text reminder groups isn't able to attend all of the classes. EZ texting gives us the ability to set up a group for each class. It also gives us the ability to create a contact for each person and assign them to each class group (within the same contact) that they want to attend. They like it because they are not receiving texts for the classes that they don't want to attend. They also like it because no one is seeing what their phone number is. The privacy offered with EZ Texting is great.
March 28, 2022

Loved it until they changed their pricing model

Verified User
Employee in Other
Religious Institutions Company, 11-50 employees
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
EZ Texting does not meet the need in my field where I am sending reminder texts to many people sporadically. If I had consistent texting needs with the same group this might be better suited after they changed their subscription model. It used to be an excellent tool for our purposes.
March 25, 2022

Add EZ Texting as a tool in your formidable communications arsenal!

SR
Shaun Rogers
Marketing Director
Elmwood Park Zoo (Museums & Institutions, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
EZ Texting is an excellent tool for supplementing your public communications. We use it as an additional channel that our guests can use to reach us for asking questions and getting information. It hasn't been the easiest to use for internal communications among staff members, as we initially intended to use it.
March 25, 2022

EZ Texting is short, sweet and straight to the point!

Verified User
Administrative Assistant in Corporate
Real Estate Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
EZ Texting is well suited to get the basic information relating to a condo event including date, time, address, important info such as pricing, promos and such. It's also excellent for RSVP follow ups, this tool allows to have a better idea of the headcount and helps us manage the setup and necessities for each event in terms of food, drinks, equipment rental and such.
March 24, 2022

Try it. You'll be sold within a few minutes.

Verified User
Director in Marketing
Marketing & Advertising Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We send out meeting reminders the day before, and the day of, each event. It's easy to schedule both of those at once. Occasionally, a text needs to be sent out immediately, and the mobile app makes that simple and quick.
March 19, 2022

Protecting staff with EZTexting

Verified User
Manager in Information Technology
Government Administration Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We use EZTexting exclusively for weather alerting. Within our organization, we consciously made the decision not to use it for advertising events to staff or items that are good to know, so as not to desensitize them to organizational messages. Thankfully we haven't had to use it for this function, but we have decided to use it to alert staff if there is a potentially dangerous situation at one of our facilities, as we have a lot of staff that travel between buildings.
March 18, 2022

Great for Nonprofits!

Verified User
C-Level Executive in Other
Non-profit Organization Management Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
EZ Texting was very helpful for us when we operated our text banking campaign for the 2020 elections. We were able to track conversations and pull reports. The app needs lots of improvement. There are glitches and not all functionality is there. We find the mobile site more helpful than the app.
March 16, 2022

EzTexting says what it is. It's easy to send mass texts with it.

SH
Seena Hawley
Executive Director
The Berkeley Baby Book Project (Non-profit Organization Management, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It worked well for me. This nonprofit is a one-person show for the most part. If I could figure out how to send useful messages I'd say just about anyone can. The Chat function for questions worked well, very well, for when I got stuck or confused. Keep that up!
March 16, 2022

Best kept Secret that's not so secret anymore.

Shawn Higgins | TrustRadius Reviewer
Shawn Higgins
owner
Higgins Distributing (Wholesale, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
In getting info to prospects for new job hires a text is sent with clickable contact info. It helps with sending timely reminders and has the capability to save the date to calendars. Not sure where it is less appropriate because texts are benign and the goal is met when a text is received and reviewed.
March 15, 2022

Easy Texting from your Desktop

Gary Coleshill | TrustRadius Reviewer
Gary Coleshill
President /VP of Events
Coleshill & Associates PC / Elite Pro Speakers (E-Learning, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For functionality, it is very good. Does exactly what it should. I can, of course, use my cell phone to send text messages, but find it far easier, and faster to type, and create an effective text with media using this platform.
March 11, 2022

EZ Texting is Easy and Efficient

AM
Alisha McIntosh
Licensing Assistant
SAFY (Non-profit Organization Management, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
EZ Texting solved our solution of mass messaging for our clients, without seeing who else the message was sent to (like a mobile group text). EZ Texting has organized our clients in groups and we can message individually, or to the group as a whole. We also love the "schedule" feature to be able to send when we want. Reoccurring messages for weekly appointments is efficient and easy to use helping save data entry and working hours.
March 04, 2022

Running out of Options

IR
ivy robinson
owner
seanjari preeti (Alternative Medicine, 1-10 employees)
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's only good for infrequent chats. if the conversation is back and forth rapidly, you'll have to constantly refresh the app, or select something else on the menu bar, then come back to the inbox. photos are loaded and so small, it's pointless to have customers send them. The images can not be magnified or opened or downloaded, nothing. There is no outgoing signature for texting. Oftentimes, I start a text and have to reintroduce myself. I can't save the contact easily. Cant sort messages easily, don't know who is texting me...
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