EZ Texting is functional, but has room for improvement
We use EZ Texting to send out reminders for new students, follow up with demo students, reach out to families about makeup classes, and …
Starting at $25 per month
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What is EZ Texting?
Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages…
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Video Reviews
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EZ Texting Review: Keeps The Masses Informed With Ease & Low Cost
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EZ Texting Review: Proven ROI, Easy Use
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Pricing
Launch
$25
Cloud
per month
Boost
$75
Cloud
per month
Scale
$125
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.eztexting.com/pricing?utm_s…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $25 per month
Product Demos
How To Create A Mass SMS Text Message in 1 Minute | EZ Texting Demo
YouTube
EZ Texting Text Marketing Service
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is EZ Texting?
Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages that resonate with their audience.
Effective communication is key to the success of any business. With consumers constantly on the go and bombarded with information, reaching them through traditional channels can be challenging. EZ Texting offers a text marketing solution designed to revolutionize how businesses connect with their audience since text messages are opened and read almost 138% more than email (98% to 18% open rate).
It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.
EZ Texting Key Features
EZ Texting's features are designed to enhance the effectiveness of text marketing efforts. Some include:
Two-Way Messaging: Allows customers to reply to messages, ask questions, or provide feedback, creating opportunities for meaningful engagement and dialogue.
Mass Texting: Personalized messages sent to large groups of contacts with just a few clicks, maximizing reach and engagement.
Keywords: Unique words or phrases that customers can text to a designated number, triggering automated responses or actions and streamlining communication and engagement processes.
Generative AI: AI Compose and Team Inbox allows businesses to craft personalized messages and manage customer interactions.
Text Templates: Pre-written content in-app for customer communication, saving time and ensuring consistency in messaging.
MMS Edge: An image library and image editing tool powered by Shutterstock.
Contact Management: Contact list management, where contacts are organized into groups for targeted messaging.
- Personalization: Engaging and relevant messages that use the recipient's name, location, or other custom fields.
- Growth Tools: QR codes, Keywords, Sign-Up Forms, and Click-to-Text to grow a contact list.
Scheduling: Campaign planning with scheduled messages to be sent at the optimal time for maximum impact.
Integrations: EZ Texting connects to apps like Zapier, Constant Contact, Hubspot, Mailchimp, and Squarespace.
Analytics: Real-time tracking for text campaigns with analytics and reporting tools that monitor delivery rates, click-through rates, and conversion metrics.
Compliance: EZ Texting provides built-in compliance guidance to help navigate the legal landscape of text marketing.
EZ Texting Features
- Supported: Group Texting
- Supported: Two-Way Texting
- Supported: Drip Campaigns
- Supported: Text Automation
- Supported: Text Scheduling
- Supported: Reminder Texts
- Supported: 10-Digit Local Number
- Supported: Dedicated Short Code
- Supported: A2P Messaging
- Supported: Text-Enabled Landline
- Supported: Toll-Free Number
- Supported: Contact Management
- Supported: Groups & Segmentation
- Supported: Unlimited Keywords
- Supported: Sign-Up Forms
- Supported: Click-to-Text Generator
- Supported: QR Codes
- Supported: Shutterstock Media Library
- Supported: Image Editor
- Supported: API Access
- Supported: Integrations
- Supported: Link Shortener & Tracker
- Supported: Campaign Reporting
- Supported: Contact-level Reporting
- Supported: AI Compose
- Supported: Team Inbox
- Supported: Teammate Manager
- Supported: Managed Accounts
EZ Texting Screenshots
EZ Texting Video
EZ Texting's feature set includes automation and AI tools, registration and delivery speeds, and transparent pricing.
EZ Texting Integrations
EZ Texting Competitors
EZ Texting Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Mobile Web |
| Supported Countries | United States, Canada |
Frequently Asked Questions
EZ Texting starts at $25.
Reviewers rate Usability highest, with a score of 8.6.
The most common users of EZ Texting are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(374)Attribute Ratings
Reviews
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July 07, 2021
Affordable Mass Texting Service
- Affordable
- Easy to learn
- Simple interface
- Functionality of the app
- Loss of the short digit text-in numbers
July 07, 2021
EZ to use, great results
- Easy to use
- Affordable
- Efficient
- longer text fields for names (names don't always fit)
- Email notification of messages in inbox in case I don't sign in to check
July 01, 2021
The name says it all!
- Easy to use
- affordable
- customer service
- Mobile Interface (APP)
- Website sometimes lag
- different users for 1 account
May 28, 2021
Save yourself time and headaches!
- Ease of use
- Cost-effective
- Great support
- Better mobile app
May 26, 2021
Great for a easy and quick texting solution.
- Reliable delivery
- Easy to use
- Clear pricing
- You can't change some of the SMS auto-reply language.
May 26, 2021
EZ Texting is SMS and MMS Made Easy
- Easy to schedule campaigns.
- Easy access to the raw data.
- Scaleable pricing models.
- Out-of-box integrations.
- Message reply notifications.
- Longer fields for descriptions.
- Easy to use.
- Easy to upload files.
- Easy to create programs and customer journeys.
- Rates and pricing are bit high.
- User portal can be better streamlined.
- Provide templates and such for other key reminders and SMS text programs.
May 21, 2021
EZ Texting helpful with mass texts
- Ease of use.
- Customer service.
- System integration.
- Ease of use with multiple office locations.
May 19, 2021
It works but is not perfect for us.
- Keywords.
- App is not accurate and difficult to use.
- Allowing patients to text our landline number keeps it simple (only one phone number to save for either voice or texting).
- Patients get quicker replies when texting us than if we miss their call and have to check for voicemail.
- We have clear text to show a patient if they miss their appointment and claim we told them a different time. We can show them the texting transcript.
- Texts should sync between multiple devices. We cannot all reply to patient texts to share the work load because we don't know if another employee has already responded. It just doesn't show up. If we answer on our phone via the app, the desktop doesn't update with the reply. So we have to look back and forth between any of the devices used to reply to determine which patients have already received a reply, etc.
- We could really use an "out of office" automatic reply. We had a company retreat to Cancun and hated having to text all weekend with patients, when it would have been much more relaxing to know that they could get an automatic reply that we would be back in the office on Monday.
- Patients accidentally unsubscribe from us often because they text things that sound like "remove from list" etc. For example, when patients ask us to cancel their appointment.
May 18, 2021
Text SaveTime to 123456
- Ease of use.
- Clean platform.
- Analytics.
- Reporting features could be expanded.
May 18, 2021
EZ Texting makes your job EZ
- Easy to use.
- Well organized.
- Fast.
- Small space for names.
- Can't send PDF.
- Can't send multiple documents or pictures at the same time.
May 18, 2021
Highly recommend
- EZ Texting solves communication problems.
- Who has time to call everyone before an event?
- We have to have a custom plan, which is nice, but more plan options that use keywords would have been easier.
May 18, 2021
Decrease missed appointments
- Reaches our patients more quickly than a phone call.
- Most patients prefer texting over calling.
- Wish it had a longer first name space as sometimes the contact number is more than one person.
- It constantly pops up with a popup that blocks me when I'm making a text about buying a more advanced version. Quite irritating when I'm trying to text.
May 18, 2021
EZ- Texting should be an easy decision... YES!
- Reports and analytics because they are clear and actionable.
- Easy to use interface that is easy to navigate.
- Mobile app needs to operate more like the website in terms of functionality.
- Text flow responses should be easier to navigate for brands who want to respond.
May 18, 2021
Good but needs improvement
- Lets you see entire conversation history.
- Can receive pictures.
- Customer service on the phone, it's nonexistent. No one answers the phone.
- Put on the send screen if text went thru so I don't have to switch to another screen.
May 18, 2021
EZ Texting really is easy to use!
- Clear pricing structure.
- Well designed user interface.
- Pricing for large volume customers.
May 16, 2021
Couldn't Be Happier With EZ Texting.
- Use of keywords.
- Ease of use.
- Ability to respond to constituents in a timely matter.
- Cost.
- Mobile service.
- More keywords available.
March 06, 2021
A quality tool for ease of use
- Recurring messaging.
- Easily manage contacts.
- Pricing plans.
January 19, 2021
Very easy to use and adds significant benefit off the bat.
- Very easy to manage users/credits.
- User friendly UI that staff are able to use without issues.
- Cost effective.
- Reporting could be a little be better and more detailed.
- Having the text come from a long code number instead of short code.
October 09, 2020
Make your business EASIER with EZ Texting
- We are having a substantial uptick in responses versus using email. We are seeing a response rate of 90-95%, while only 13-17% for email.
- Video content is huge for our business. We can send a specific text to a specific client with a specific video, allowing us to be more precise with our marketing.
- With COVID, we needed to keep the foot traffic manageable and have an effective way to communicate with our clients. This has proved to be the most efficient way to stay connected.
- There isn’t an Android app or support.
- Notifications don’t always go through.
- Would like to see a timed automated calendar system in the future
- Texting a landline is convenient so that you don't have to have multiple phone numbers.
- Convenient that it's on an iPhone, iPad, and computer.
- The text messages come in late and/or in the wrong order. Sometimes the beginning of a text will come in hours after the end of the text arrives.
- We often don't see notifications until after we refresh the app.
June 01, 2020
Text Message Drip Campaigns are EZ Indeed!
- Drip Campaigns: Incredibly important to keep our message at the forefront of potential leads' minds.
- Groups: We have different categories for leads, and the contact groups help us manage them differently.
- Text to Landline: As an added benefit, we can receive texts directly at our existing landline number.
- There have been times when I canceled a single message in a text drip, and the next one still schedules and sends, and other times when it does not. I'd prefer that it does, unless I specifically move it to another group.
- I'd love to be able to pause and re-start a single number in a drip campaign (basically, an easier way to manage the above situation).
May 26, 2020
EZ Texting Review
- Allows multiple devices to log into the same account at the same time
- Allowing multiple usernames for the same phone number
- Automatic Responses
May 22, 2020
EZ Texting--Recruiting Made Easy
- The EZ chat feature is helpful in keeping conversations organized.
- The templates are a huge help.
- Report running
- Tracking attendance (no call no shows, etc.)
- The ability to use EZ Texting with a cell phone not just a land line
- Ability to create custom fields in contacts