EZ Texting is functional, but has room for improvement
We use EZ Texting to send out reminders for new students, follow up with demo students, reach out to families about makeup classes, and …
Starting at $25 per month
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What is EZ Texting?
Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages…
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Video Reviews
2 videos
EZ Texting Review: Keeps The Masses Informed With Ease & Low Cost
02:08
EZ Texting Review: Proven ROI, Easy Use
04:31
Pricing
Launch
$25
Cloud
per month
Boost
$75
Cloud
per month
Scale
$125
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.eztexting.com/pricing?utm_s…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $25 per month
Product Demos
How To Create A Mass SMS Text Message in 1 Minute | EZ Texting Demo
YouTube
EZ Texting Text Marketing Service
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is EZ Texting?
Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages that resonate with their audience.
Effective communication is key to the success of any business. With consumers constantly on the go and bombarded with information, reaching them through traditional channels can be challenging. EZ Texting offers a text marketing solution designed to revolutionize how businesses connect with their audience since text messages are opened and read almost 138% more than email (98% to 18% open rate).
It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.
EZ Texting Key Features
EZ Texting's features are designed to enhance the effectiveness of text marketing efforts. Some include:
Two-Way Messaging: Allows customers to reply to messages, ask questions, or provide feedback, creating opportunities for meaningful engagement and dialogue.
Mass Texting: Personalized messages sent to large groups of contacts with just a few clicks, maximizing reach and engagement.
Keywords: Unique words or phrases that customers can text to a designated number, triggering automated responses or actions and streamlining communication and engagement processes.
Generative AI: AI Compose and Team Inbox allows businesses to craft personalized messages and manage customer interactions.
Text Templates: Pre-written content in-app for customer communication, saving time and ensuring consistency in messaging.
MMS Edge: An image library and image editing tool powered by Shutterstock.
Contact Management: Contact list management, where contacts are organized into groups for targeted messaging.
- Personalization: Engaging and relevant messages that use the recipient's name, location, or other custom fields.
- Growth Tools: QR codes, Keywords, Sign-Up Forms, and Click-to-Text to grow a contact list.
Scheduling: Campaign planning with scheduled messages to be sent at the optimal time for maximum impact.
Integrations: EZ Texting connects to apps like Zapier, Constant Contact, Hubspot, Mailchimp, and Squarespace.
Analytics: Real-time tracking for text campaigns with analytics and reporting tools that monitor delivery rates, click-through rates, and conversion metrics.
Compliance: EZ Texting provides built-in compliance guidance to help navigate the legal landscape of text marketing.
EZ Texting Features
- Supported: Group Texting
- Supported: Two-Way Texting
- Supported: Drip Campaigns
- Supported: Text Automation
- Supported: Text Scheduling
- Supported: Reminder Texts
- Supported: 10-Digit Local Number
- Supported: Dedicated Short Code
- Supported: A2P Messaging
- Supported: Text-Enabled Landline
- Supported: Toll-Free Number
- Supported: Contact Management
- Supported: Groups & Segmentation
- Supported: Unlimited Keywords
- Supported: Sign-Up Forms
- Supported: Click-to-Text Generator
- Supported: QR Codes
- Supported: Shutterstock Media Library
- Supported: Image Editor
- Supported: API Access
- Supported: Integrations
- Supported: Link Shortener & Tracker
- Supported: Campaign Reporting
- Supported: Contact-level Reporting
- Supported: AI Compose
- Supported: Team Inbox
- Supported: Teammate Manager
- Supported: Managed Accounts
EZ Texting Screenshots
EZ Texting Video
EZ Texting's feature set includes automation and AI tools, registration and delivery speeds, and transparent pricing.
EZ Texting Integrations
EZ Texting Competitors
EZ Texting Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Mobile Web |
| Supported Countries | United States, Canada |
Frequently Asked Questions
EZ Texting starts at $25.
Reviewers rate Usability highest, with a score of 8.6.
The most common users of EZ Texting are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(374)Attribute Ratings
Reviews
(76-100 of 257)Companies can't remove reviews or game the system. Here's why
March 29, 2022
Change is hard, especially when it goes downhill
- simple interface
- reporting
- data elements - limited to 10 characters
March 29, 2022
SMS Campaign Texting Made EZ
- Marketing responses are well-kept in the interface.
- API interaction is straightforward.
- I would like to see an API to use some of the tools such as the Link Shortener.
- I'd like to have the ability to get API support via chat.
March 29, 2022
EZ Texting: A Life Saver
- The text is sent and delivered immediately. This lets us know that everyone is receiving the information in a timely manner.
- Allows me to send out one text to everyone at once. Before using EZ texting, I had to create groups with only 10 contacts (because 10 was the maximum that I could add to a group) and had to send out messages to several different groups. Now, all I have to send out is one text to everyone.
- Unlimited group size. I am able to add as many people as I need to a group.
- I would like to be able to resend a commonly sent message.
- I would like to be able to receive notifications if someone responds to the text that I have sent out. I don't see replies until I go back into the software.
- Increase word limit.
March 29, 2022
EZ Texting SMS/Text Service Review
- The ability to leverage large datasets, send and track responses and opt-outs is something EZ Texting does well.
- Being able to balance the economy of scale along with certain pre-paid service amounts allows the organization to "buffer up" prior to resource constraints.
- The ability to access detailed reports about communication efforts and campaigns provides valuable insight into business efforts and marketing strategies.
- The one area that I would love to see EZ Texting improve/offer is API integration option to offload data and contacts from our Enterprise system versus uploading extracts.
March 28, 2022
Loved it until they changed their pricing model
- send text message to many
- they removed their pay per use option
March 28, 2022
A good way to connect with interested people
- Quickly provide value to interested parties
- Keyword selection
- Short code was great
March 26, 2022
EZ Texting - Nothing Better!!
- Quick
- No advertising
- Reliable
- Sometimes time consuming to create a text
- Wish there was an app
- More flexible plans - don't need it all year long
March 26, 2022
Happy camper Here
- Very easy to texts groups of staff
- Has a inbox easy to reply on computer
- Easy login/system
- Honestly it’s pretty great
- Has all the features I need
- Great system!
March 26, 2022
EZ Texting is just that Easy
- Easy to Use
- Very fast way to put a mass message to my list
- I like how I can segment my list
- I like how you can see which messages did not go through
- I actually don't have any improvements which I need. It is so easy to use, I am really happy with the platform.
March 25, 2022
EZ Texting is easy to use!
- Simple to learn.
- They always have help available whenever needed.
- Viewing reports is a little difficult because they provide too many options.
- Easy to use web interface.
- The ability to set up our main business phone to receive texts is fantastic.
- There are an abundance of features we haven't even explored yet but look forward to doing so!
- The mobile app is great alternative when a desktop or laptop isn't available.
- A step-by-step tutorial on the setup of different functions would be useful.
March 25, 2022
EZ Texting is short, sweet and straight to the point!
- Uploading bulk contacts
- Creation of groups
- Replying easily from the EZ Texting platform
- Exporting replies and organizing RSVPs
- French accents (special characters) seeing that we are in Quebec.
- Invoices should be tagged with Project name in our case
- When client answers the initial message should be featured so we can know which projects it relates too
March 24, 2022
Try it. You'll be sold within a few minutes.
- Quck to use
- Easy to navigate
- Great support
- Very supportive of non-profit groups
- Lower tier for very basic users
March 19, 2022
Protecting staff with EZTexting
- Easy to access anywhere you have an internet connection.
- Simple to add and delete contacts.
- Easy to create campaign templates.
- Relatively inexpensive.
- Time to make contact is quick. For us, about 15 seconds.
- Additional flexibility in exporting data would be nice.
- A few more available characters for a template.
March 18, 2022
Great for Nonprofits!
- Being reliably useful.
- Being timely and prompt with messages.
- Being user friendly.
- The scheduling feature is glitchy.
- More flexible recurring options would be nice.
- Being able to send test messages without being charged would be helpful.
- Allows us to notify parents of children we serve when we'll be out at an Event
- Allows us to send a text message and link (I think) to take a short survey once a year
- I like the Template, I finally learned how to use it to make repeated similar messages
- The Customer Service was good, that's important! And it was easy to figure out how to buy credits, how much msgs cost. I am NOT a tech-savvy person.
- Make it cheaper for little nonprofits:)
- Allow a logo image to be default?
March 16, 2022
Best kept Secret that's not so secret anymore.
- Helps with appointment reminders by using templates.
- Helps with initiating first point of contact with just a click.
- Also let's customer no we are on the way with an discreet text.
- Great way to get quick info to a lot people in a short time.
- Let's me send into when I want to delivery using scheduled text.
- Nothing
- Nothing
- Satisfied
March 16, 2022
Stays true to their name! EZ TEXTING is Easy to Use!
- Communication
- Easy to use.
- Great support systems.
- Updated website.
March 15, 2022
Ok
- Send out reports right after the message is sent
- Remind you to replenish your user account
- The setup for voicemail calls. I have a ticket which has been over a year ago and it still has not been fixed.
- The set up for sending out a message is a little complicated.
- It just needs to go back to the old setup.
March 15, 2022
Easy Texting from your Desktop
- Draft templates.
- Scheduling.
- Lists.
- Nice customer friendly interface.
- Easy to upload media for drafts, etc.
- Pricing is a bit high.
- New monthly fee is off-putting.
March 14, 2022
EZ Texting Works
- Keywords
- Reporting
- Texting
- Batch clients, I have to have four accounts to keep things separate
March 11, 2022
EZ Texting is Easy and Efficient
- EZ Texting is great for mass messaging
- EZ Texting helps keep contacts organized in groups
- EZ Texting is safer than a mobile group text because subscribers do not see any other contact information or who the message was sent to.
- If a user unsubscribes on accident, a way for admin to be able to subscribe them again
March 04, 2022
Running out of Options
- sending text
- opening images in text
- automatically refreshing incoming messages on mobile
- allowing contact creation on mobile (save contact details)
February 05, 2022
Easy Mass Messaging
- Sends messages instantly.
- No extra hassle.
- Is able to view sent messages and when they deliver.
- Reliability
- Account set up could be easier
- Auto sign in
- Less fees
July 14, 2021
EZ texting is so easy
Score 10 out of 10
Vetted Review
Verified User
- Communication is sorted.
- Easy to use.
- Easy to navigate.
- Mobile app needs to function just like website.