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FACTS Student Information System

FACTS Student Information System
Formerly RenWeb

Overview

What is FACTS Student Information System?

FACTS Student Information System (formerly RenWeb) is a Student Information System that handles admissions, student information, billing, report cards, grading, attendance, and parent access, among others. FACTS is a property of Nelnet Business Solutions.

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Recent Reviews

TrustRadius Insights

FACTS is a versatile software platform that is widely used in educational institutions. Teachers rely on FACTS for various tasks, …
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Worth it

8 out of 10
March 01, 2021
Incentivized
We use FACTS SIS as our database program for our infants through high school. It keeps track of all student and family data, allows us to …
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Popular Features

View all 12 features
  • Student Data Security (5)
    9.8
    98%
  • District Communications, such as messaging and alerting (5)
    9.7
    97%
  • Roster Management (5)
    9.7
    97%
  • Teacher Self-Service (5)
    9.4
    94%

Reviewer Pros & Cons

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Features

Student and Faculty Administration

Aspects of student management that entail faculty or administration's management of student data and related regulatory requirements.

9.2
Avg 8.5
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Product Details

What is FACTS Student Information System?

FACTS Student Information System (formerly RenWeb) is a Student Information System that handles admissions, student information, billing, report cards, grading, attendance, and parent access, among others. FACTS is a property of Nelnet Business Solutions.

FACTS Student Information System Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SchoolAdmin, Rediker Administrator's Plus, and PowerSchool Student Information System are common alternatives for FACTS Student Information System.

Reviewers rate Student Data Security and Class Scheduling highest, with a score of 9.8.

The most common users of FACTS Student Information System are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(25)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

FACTS is a versatile software platform that is widely used in educational institutions. Teachers rely on FACTS for various tasks, including attendance tracking, grade book management, database access, and communication with students and parents. The software serves as a comprehensive student management system for teachers in K-12 schools, allowing them to efficiently plan lessons, record attendance, and post grades. The accessibility of all student and family information to members of the organization is a key advantage of using FACTS.

In addition to teachers, office staff also heavily depend on FACTS for a range of administrative tasks. These tasks include admissions management, medical records for nurse staff, billing, donor and alumni tracking, scheduling, hot lunch management, as well as maintaining student and parent demographic information. FACTS streamlines these various functions into one central location, making it easier for staff to coordinate and collaborate effectively.

The software has significantly improved record keeping and staff coordination within educational institutions. With FACTS, teachers can consolidate all aspects of student management into one system, from attendance and grading to report cards and parent communication. Moreover, the software facilitates the collection of essential student information such as medical records while enabling easy access to grades and report cards for parents. Additionally, FACTS proves valuable in organizing student data across multiple campuses, making it easily accessible to teachers and staff.

Overall, FACTS offers a reliable solution for educational institutions' organizational needs. Its use cases extend beyond simply managing student information; it supports teachers in their day-to-day tasks while providing office staff with essential tools for admissions and administrative tasks.

Admissions Tracking Made Easy: Several users have stated that they found the Admissions tracking feature of ParentsWeb to be seamless and efficient. It allows parents to easily track the entire process from initial inquiry to enrollment, whether through the desktop or phone app.

Outstanding Customer Service: Many reviewers have appreciated the exceptional customer service provided by FACTS. They have mentioned that both calling and chatting with customer support has been convenient and that they were impressed with the prompt and thorough responses they received. This level of service further enhances their experience with the platform.

User-friendly Interface: Numerous users have praised the clear and user-friendly interface of FACTS. They found it easy to navigate and use, which contributes to an overall positive user experience. The intuitive design of the platform enhances its ease of use for all stakeholders involved in education management.

Difficult Learning Curve: Some users have found the new version of the software to be quite a learning curve, preferring the previous version where all student demographic information was displayed on one screen. They feel that this change has made it more challenging to navigate and use the software effectively.

Inefficient Grade Book Application: Several users expressed difficulties in navigating between adding assignments and adding grades in the grade book application, which has been time-consuming and inconvenient for them.

Unclear Email Sharing: Users mentioned that the email sharing aspect of reports could be clearer, suggesting a need for improved instructions or user interface design to make this feature more intuitive.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Kim Norbeck | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized

We use FACTS across our organization. Our teachers use it for attendance, grade book tasks, database access, and communication. In the office, we use it for admissions, medical records (nurse staff), billing, donors, alumni, scheduling, hot lunch management, student and parent demographic and contact information, and communication. The business problem FACTS addresses for us is the ability to have all student and family information accessible to all members of our organization. The integration of the different functions ensures that the information accessed is always current.


  • Admissions tracking is possible from initial inquiry all the way to enrollment
  • ParentsWeb enables parents to access school information easily from a desktop or phone app
  • FACTS customer service is outstanding. It is easy to either call or chat, and questions are researched and answered fully.
  • It would be helpful to have all student demographic information on one screen as it was in a previous version. The new version is quite a learning curve, but there is support available which is consistently helpful.
FACTS is well suited to a school that has multiple departments needing to access the same information. A change I make in Admissions is then seen by our Business Director, our Registrar, and the teachers. It seems to be most effective when it is used across departments. I can't think of a school scenario where FACTS would be deemed inappropriate. Even a small school would benefit from the ability to have everything in one place for those who interact with students and parents.
  • Online Application - we have families from overseas and out of state who apply to our school, and having the process completely online makes it easy for them and for us to get accurate information in a timely manner.
  • Create-A-Report - this feature helps me write my Board reports and provide real-time data for them to use in their decision-making.
  • Retention is a goal of every school, and FACTS helps us communicate effectively with our current parents, providing them information and encouraging that partnership with them.
The integration of data across departments and use for both office staff and teachers is why our school chose to use FACTS. It simplifies log-ins, and changes made to data are automatically made in every application. Blackbaud seemed much more difficult to learn and was not as intuitive of a software program, at least according to my experience.
62
Accounting (billing, accounts receivable and accounts payable), Medical (compliance with health department, individual student health records), Admissions (inquiries, contacts, applications, enrollment data), Registrar (student and teacher schedules, report cards, grades, attendance), Administrative Assistants (directory, emergency contact information), Fundraising (donor and alumni database management), Maintenance (contact information, communication), and Educators (grades, schedules, communication). Every person in our organization uses some aspect of FACTS.
5
Knowledge of how FACTS works and how to access information within FACTS, attention to detail, organized.
  • Student and family information management
  • Admissions tracking
  • Gradebook - access by teaches to enter grades and assignments, and access by parents to receive information about grades and assignments
  • Increased tracking ability and reportability of admissions information
  • Integration of medical and emergency contact information
  • Reporting - can use user defined fields to access student or family information quickly and accurately
  • Transfer records to additional areas or departments
It's user-friendly, the customer service is great, and we have a significant amount of time invested in training our faculty and staff to use many aspects of FACTS within their areas of responsibility. I really like the variety of reports I can generate which gives important data to our administration and Board.
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