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FileZilla

FileZilla

Overview

What is FileZilla?

FileZilla is a file transfer protocol (FTP) solution.

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Recent Reviews

TrustRadius Insights

FileZilla is a reliable and secure FTP/SFTP tool that has become the go-to app for many users when it comes to securely uploading and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is FileZilla?

FileZilla is a file transfer protocol (FTP) solution.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is FileZilla?

FileZilla Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

FileZilla is a file transfer protocol (FTP) solution.

Reviewers rate Usability and Support Rating highest, with a score of 9.4.

The most common users of FileZilla are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(144)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

FileZilla is a reliable and secure FTP/SFTP tool that has become the go-to app for many users when it comes to securely uploading and downloading files via SFTP. Users rely on FileZilla to ensure the safe transfer of sensitive information, making it an essential tool for businesses that deal with confidential data. The software also serves as a valuable solution for web developers, allowing them to verify and move code within websites, address FTPS protocols, and test finished products across different browsers.

One of the standout features of FileZilla is its ability to save credentials for multiple sites, which users greatly appreciate. This convenience makes it suitable for both small and large downloads, as well as site migration. The software simplifies the process of accessing and administering web files, allowing users to easily FTP into web files on a daily basis. Additionally, FileZilla offers a seamless experience for managing files by providing features like file backups, navigating between client files, and performing various FTP actions such as copying, deleting, transferring, and editing files.

FileZilla is widely trusted by individuals and organizations alike for its secure FTP exchanges with third-party vendors. It also serves as the default FTP client in some organizations, facilitating quick file transfers between local machines and client servers. The user-friendly interface of FileZilla grants remote users access to important files, making it an ideal solution for remote work scenarios or granting access to team members who are not physically present in the same location. Freelance developers particularly appreciate FileZilla's reliability, security, low learning curve, and ease of use. Whether it's updating content on WordPress websites or delivering broadcast commercials through FTP, FileZilla proves to be an invaluable tool in various industries and use cases.

Based on user recommendations, users highly recommend FileZilla for its ability to manage multiple web servers simultaneously. They appreciate FileZilla's fast and effective performance in transferring files and performing various actions related to uploading and downloading content. Users perceive FileZilla as a valuable alternative to paid options, as it is a free FTP client that offers great value. It should be noted that for more complex server systems with multiple switches, users suggest exploring other options. However, overall, FileZilla receives positive feedback for its versatility, ease of use, security features, and time-saving capabilities.

Attribute Ratings

Reviews

(1-16 of 16)
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Robert Worth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
They don't respond to inquiries timely if at all. We've had several emails where there was no response. Our latest email was sent to them 10-days ago. In our world, 24 hours is too long. Ten days says they either don't have an answer or they simply do not care. It could also mean the company is in the process of going out of business thus morale is no one is there to answer the questions.
Jonah Dempcy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've never contacted FileZilla support directly, but they are so popular that there are countless tutorials online showing how to connect to any number of web servers, how to configure SSH/SFTP and so on. I feel that because of the popularity of FileZilla, the support from the general user community is sufficient.
January 21, 2020

Easy and Quick

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've always found the setup of FileZilla to be easy to use and setting up new sites has been quick. In working with FileZilla, I haven't had any issues. I rate it high because it's easy, quick, and free. I think anyone that is familiar with File Explorer can use FileZilla.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have never needed to contact their support team or do any of my own self service support. The product works as advertised and is pretty self explanatory. If you are comfortable moving files between folders on your computer using the operating system's file manager then you could pick up using FileZilla easily.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have not had to access any support issues with FileZilla. It has worked as I have expected it to work each time I have had to use the application. There have been no difficulties or reasons that I have had to contact any support for this product. I have been pleased each time.
November 13, 2019

Good FTP client software

Score 10 out of 10
Vetted Review
Verified User
Incentivized
The note is that it is good, user-friendly software that did not cost my organization and replaced a tool we used that was very limited.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Most questions or concerns I have had with FileZilla have been answered on non-FileZilla sponsored websites. In my opinion, this is an advantage, as it shows the ubiquity of FileZilla adoption in the industry, and also that there are many active users. The more users there are, the easier it is to search for answers on the web when an issue is encountered.
Nicholas De Salvo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've never had to contact FileZilla support, it has always just worked as expected. When interfacing with technology, that's probably the highest praise I can give it. It just works. For the purpose of this review, I did note that there is a Wiki, Forum, and IRC channel available for those who need support.
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