FinancialForce PSA Reviews & Ratings 2022

Name: Intro to FinancialForce Professional Services Automation (PSA)
Uploaded: 2020-09-15T18:20:24.000Z
Duration: 1 min 55 s
Description: Intro to FinancialForce Professional Services Automation (PSA)

Overview

Recent Reviews

Flexibility and Quality of Services Management and Automation Capability this Software is Perfect.

9 out of 10

April 04, 2022

Excellent solution with high functional management capabilities and very easy features on customizing. Automation through FinancialForce …

Best and reliable multiple professional services management system with very flexible features.

9 out of 10

March 26, 2022

Excellent manage capability with FinancialForce PSA is incredible and useful contact list management functions and very simple on task …

PSA is data rich with a confusing user interface

5 out of 10

January 31, 2019

Our organization uses PSA for project financial tracking and logging employees' work by the billable hour. We use it to track project …

FinancialForce PSA for Resource Management

9 out of 10

January 17, 2018

FinancialForce is our resource management and time tracking software. We use it to resource all of our projects, track the time billed, …

FinancialForce - Great for all employees

10 out of 10

February 28, 2017

FinancialForce is used by Appirio for logging all expense reports within the company. Compared to some of the other programs I've seen …

FinancialForce PSA brings better project visibility

8 out of 10

February 27, 2017

FinancialForce is used for half of our organization for time and expense entry, and is used heavily by our professional service and …

Made Project Management easy for non PM's!

9 out of 10

February 21, 2017

We use FF PSA to Manage our Professional Services projects, track time and create billing events for our invoicing. We have PSA seamlessly …

PSA all the way!

9 out of 10

February 20, 2017

The professional services team uses FinancialForce PSA to track time, forecast time, manage projects, escalations, and maximize …

Financial Force PSA

8 out of 10

February 17, 2017

We use FF PSA to help us better understand customer needs, how we fit them and the operational aspects of staffing the projects. We have …

Everything You Need in One Basket

9 out of 10

February 17, 2017

FinancialForce is used to invoice all of our customers. I am actually the only person doing all the invoicing. We also use FinancialForce …

FinancialForce PSA Project Management/Time and Expense Tracking

9 out of 10

February 25, 2016

FinancialForce PSA plays is used by our Services Team to manage all aspects of projects scheduling and services delivery. This includes …

FinancialForce PSA - Is it right for you?

8 out of 10

October 30, 2014

Still maturing PSA product. Resource management capabilities strong.

7 out of 10

December 07, 2012

Popular Features

View all 18 features

Resource Management (10)

9.0

90%

Gantt Charts (10)

9.0

90%

Scheduling (10)

9.0

90%

Team Collaboration (11)

9.0

90%

Reviewer Pros & Cons

View all pros & cons

Navigation within the platform dashboard is very easy.
To manage reports from different platforms is challenging.

Peter Morgan

DevOps Engineer

IMS Internet Media Services (Marketing & Advertising, 501-1000 employees)

Effective lead management solution.
The ability to manage different services at once.

Bernado Carlos

Materials Manager

Arup (Design, 10,001+ employees)

Video Reviews

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Pricing

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FinancialForce PSA

N/A

Unavailable

What is FinancialForce PSA?

FinancialForce Professional Services Automation software is also a cloud-based services solution that is built on the Force.com platform. It allows companies to manage professional resources, customers, projects and financials in one integrated services management application. Because PSA works…

Entry-level set up fee?

No setup fee

Offerings

Free Trial
Free/Freemium Version
Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

1 person want pricing too

Alternatives Pricing

Mavenlink

$59

per month per seat

What is Mavenlink?

Mavenlink provides project management and collaboration software for small to mid-sized professional services companies. Features include resource management, project dependencies, time and expense tracking, file sharing, versatile user permissions, private messaging, planning and reporting.

Smartsheet

$14

per month

What is Smartsheet?

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

Features Scorecard

Project Management

9.0

90%

Task Management (9)
9.0
90%
Resource Management (10)
9.0
90%
Gantt Charts (10)
9.0
90%
Scheduling (10)
9.0
90%
Workflow Automation (10)
9.0
90%
Team Collaboration (11)
9.0
90%
Support for Agile Methodology (9)
9.0
90%
Support for Waterfall Methodology (9)
9.0
90%
Document Management (10)
9.0
90%
Email integration (10)
9.0
90%
Mobile Access (10)
9.0
90%
Timesheet Tracking (10)
9.0
90%
Change request and Case Management (9)
9.0
90%
Budget and Expense Management (10)
9.0
90%

Professional Services Automation

9.0

90%

Product Details

What is FinancialForce PSA?

FinancialForce Professional Services Automation software is also a cloud-based services solution that is built on the Force.com platform. It allows companies to manage professional resources, customers, projects and financials in one integrated services management application. Because PSA works natively with Force.com, it utilizes the same data for sales, services and finance on one system.

FinancialForce PSA Video

Intro to FinancialForce Professional Services Automation (PSA)

FinancialForce PSA Competitors

FinancialForce PSA Technical Details

Operating Systems	Unspecified
Mobile Application	No

Comparisons

View all alternatives

Compare with

Salesforce

Score 8.4 out of 10

Compare

Mavenlink

Score 8.4 out of 10

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Oracle Cloud ERP

Score 8.7 out of 10

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Microsoft Dynamics 365

Score 7.7 out of 10

Compare

Smartsheet

Score 8.3 out of 10

Compare

Planview PPM Pro

Score 8.0 out of 10

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Projector PSA

Score 7.7 out of 10

Compare

OpenAir PSA

Score 7.2 out of 10

Compare

Kimble

Score 7.8 out of 10

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FinancialForce Accounting

Score 8.6 out of 10

Compare

Frequently Asked Questions

What is FinancialForce PSA?

FinancialForce Professional Services Automation software is also a cloud-based services solution that is built on the Force.com platform. It allows companies to manage professional resources, customers, projects and financials in one integrated services management application. Because PSA works natively with Force.com, it utilizes the same data for sales, services and finance on one system.

What are FinancialForce PSA's top competitors?

OpenAir PSA, Projector PSA, and Upland PSA are common alternatives for FinancialForce PSA.

What is FinancialForce PSA's best feature?

Reviewers rate Task Management and Resource Management and Gantt Charts highest, with a score of 9.

Who uses FinancialForce PSA?

The most common users of FinancialForce PSA are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews and Ratings

(28)

Ratings

Likelihood to Renew (3)

9.0

90%

Usability (2)

8.0

80%

Availability (2)

9.0

90%

Performance (2)

7.0

70%

Support Rating (6)

9.0

90%

Implementation Rating (2)

8.0

80%

Reviews

(1-3 of 3)

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Popular Filters

Companies can't remove reviews or game the system. Here's why

February 21, 2017

Made Project Management easy for non PM's!

Machell Enke

Managing Partner

OpMentors LLC (Information Technology and Services, 1-10 employees)

Score 9 out of 10

Vetted Review

Verified User

Review Source

Likelihood to Renew

9

Currently FF PSA is the only offering in the marketplace that meets or exceeds our Project and Resource Management needs and the pricing is within our budget requirements.

October 30, 2014

FinancialForce PSA - Is it right for you?

Luke Fitzwater

Business Analyst

Eagle Productivity Solutions (Professional Training & Coaching, 51-200 employees)

Score 8 out of 10

Vetted Review

Verified User

Review Source

Likelihood to Renew

9

There is another PSA software program that we have been looking into (DreamFactory) that could potentially replace FinancialForce PSA in our organization. Like FinancialForce PSA, it is cloud based on the force.com platform. Licensing is slightly less than FinancialForce PSA, and the Resource Management tool is far superior to FinancialForce PSA. With that said, our renewal falls in Q4 2014 and I don't foresee us implementing a new system this fiscal year.

December 07, 2012

Still maturing PSA product. Resource management capabilities strong.

Verified User

Vice-President in Professional Services

Computer Software Company, 1001-5000 employees

Score 7 out of 10

Vetted Review

Verified User

Review Source

Likelihood to Renew

7

We would renew but have been acquired and our parent company will drive the decisions around PSA systems.